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JPSI (Journal of Public Sector Innovations)
Published by Universitas Negeri Surabaya
ISSN : 25414291     EISSN : 2548396X     DOI : https://doi.org/10.26740/jpsi
Core Subject : Humanities, Education, Social,
Humanities Education Environmental Science
JPSI is available for free (open access) to all readers. The articles in JPSI include developments and researches in Public Policy, Public Management, and Local Administration (theoretical studies, experiments, and its applications).
Arjuna Subject : Ilmu Sosial - Administrasi Publik
Articles 4 Documents
 1 
Search results for , issue "Vol. 9 No. 2 (2025): May 2025" : 4 Documents clear
Analyzing the Feasibility of Introducing Business Intelligence for Enhancing International Cooperation in the Ministry of Education, Culture, Research, and Technology of Indonesia Nuryanto, Adi; Wijaya, Chandra; Indriati Dwi Liestiawati, Fibria
JPSI (Journal of Public Sector Innovations) Vol. 9 No. 2 (2025): May 2025
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

International cooperation plays a crucial role in enabling public organizations to achieve their strategic objectives by utilizing business intelligence (BI) tools for informed decision-making. The quality of data and analysis significantly influences the formulation of effective cooperation strategies, particularly in identifying challenges, opportunities, and risks. Successful cooperation also depends on the availability of adequate financial, human, and technological resources, as well as strong institutional partnerships. This study examines the potential application of Business Intelligence (BI) to strengthen the international cooperation framework within Indonesia’s Ministry of Education, Culture, Research, and Technology (MoECRT). The research addresses the current gap in optimizing data-driven policy support for international engagement, particularly in managing complex, cross-sectoral collaboration. It investigates how BI can contribute to improving strategic planning, operational efficiency, and responsiveness in foreign cooperation efforts through innovative approaches to data utilization. By analyzing Indonesia’s institutional capacity and limitations in organizing international cooperation across education, culture, research, and technology, the paper offers practical insights into how BI integration can enhance performance. The study aims to contribute to the discourse on digital transformation and innovation in public sector cooperation, providing evidence-based recommendations for elevating MoECRT’s global partnerships
Assessing Efficiency in State Universities: Evidence from the Analytical Hierarchy Process Panjaitan, Rido Parulian; Sugiri, Dani; Waluyo, Budi
JPSI (Journal of Public Sector Innovations) Vol. 9 No. 2 (2025): May 2025
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jpsi.v9n2.p73-85

Abstract

The introduction of agencification in state universities, marked by the provision of varying degrees of autonomy, aims to improve service quality and operational efficiency. This study investigates the efficiency of state universities through the lens of agencification, i.e., the use of semi-autonomous or autonomous agencies to deliver public services. The Analytical Hierarchy Process is employed to identify and prioritize key criteria influencing university performance. Drawing on semi-structured interviews and focus group discussions with university managers, policymakers, and academics, we reveal twelve critical factors that contribute to efficiency. The findings reveal an urgent need for innovation across leadership, human resource management, information technology, strategic planning, and governance. The findings highlight the role of visionary leadership, effective human resource management, and stringent internal controls as the dominant criteria. We explore the challenges faced by state universities, including the complexities of autonomy models and bureaucratic constraints. The results imply that while university autonomy can enhance operational efficiency, it must be balanced with accountability mechanisms to prevent disparities. This research contributes to the efficiency scholarship by explaining actionable insights for policymakers and university managers to improve service quality in contemporary governance frameworks.
Digital Transformation in Rural Areas: Directions for Digital Village Development in Developing Countries Ikbal, Muhammad; Erfina, Erfina; Lawelai, Herman; Lubis, Sandi; Darlis, Muhammad Akbar Ali
JPSI (Journal of Public Sector Innovations) Vol. 9 No. 2 (2025): May 2025
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jpsi.v9n2.p58-72

Abstract

This research investigates the development of digital villages in developing countries, focusing on the challenges and opportunities in implementing Information and Communication Technology (ICT) to improve the quality of life and socio-economic conditions in rural areas. The objectives of this study include identifying the key challenges and opportunities in digital village development, exploring how ICT can enhance rural livelihoods, and proposing a model for effective, innovative technology implementation in rural settings. A systematic literature review was conducted, analyzing 867 articles from the Scopus database between 2015 and 2025. The RStudio application was used to analyze the data and visualize publication trends, collaboration patterns, and key themes related to digital village development. The findings highlight that while digital villages can potentially reduce the rural-urban divide, challenges such as insufficient digital infrastructure, low digital literacy, and limited government policies hinder progress. However, successful cases like China’s Digital Village initiatives demonstrate that ICT-driven innovation can drive substantial improvements in rural areas with supportive government policies and active community participation. This study contributes to the existing literature by emphasizing the integration of social, cultural, and economic factors in adopting digital technologies and by promoting sustainable innovation ecosystems that empower rural communities. Limitations include focusing on a few developing countries and relying on published articles, which may not fully capture the nuances of rural technology implementation in resource-constrained environments. Future research should include case studies from diverse regions and examine the role of government policies in accelerating the adoption of digital village models. This research recommends a more inclusive and innovation-oriented approach to digital village development, incorporating technological infrastructure and the empowerment of local communities through digital literacy programs and public-private sector collaboration.
Bureaucratic Corruption and Service Delivery in Selected Ministries of Edo State: Descriptive Analysis Okoh Itebite, Daniel
JPSI (Journal of Public Sector Innovations) Vol. 9 No. 2 (2025): May 2025
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jpsi.v9n2.p106-131

Abstract

The study explored how innovative governance mechanisms, particularly digital accountability tools and transparency-driven reforms, can mitigate bureaucratic corruption and enhance service delivery. In the beginning, the study examined how some forms of bureaucratic corruption techniques affect the general service delivery in the Edo State Civil Service. In doing so, the quantitative methodology was adopted using descriptive research design and the survey method of inquiry to elicit information from 188 participants through a structured questionnaire. Thereafter, the results obtained were analysed with frequency and simple percentage. The study revealed that embezzlement of funds negatively impacted on the quality of health care services provided by the Edo State Ministry of Health. The data demonstrated that public service fraud affected the quality of power supply through estimated bills, metering manipulations, high tariffs, and diversion of funds meant for the maintenance of power infrastructure, resulting in poor power transmission, power losses, and epileptic electricity supply. Further, the evidence proved that bribery and corrupt practices affected the quality of road infrastructure in Nigeria, and lastly, the data also validated that nepotism greatly affected the general service delivery in the Edo State Civil Service.  The research work closed two empirical research gaps on bureaucratic corruption by critically investigating the effects of nepotism and bribery on general service delivery (health care services, infrastructure, education, and utilities). The study advocated for the implementation of digital innovations, including biometric attendance systems, AI-enhanced auditing, and blockchain technology in financial record-keeping within public offices. These advancements are designed to reduce the potential for malpractice while facilitating precise tracking of personnel, transactions, and government assets. Furthermore, the paper proposed that future inquiries into additional elements such as extortion, favoritism, misuse of subsidies, deliberate waste, bureaucratic corruption, and its effect on service delivery should take into account.

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