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INDONESIA
Jurnal Tata Kelola dan Kerangka Kerja Teknologi Informasi
Published by Universitas Komputer Indonesia
ISSN : 24601799     EISSN : 26549506     DOI : https://doi.org/10.34010/jtk3ti.v5i1.2297
Core Subject : Science,
Computer Science & IT
Jurnal yang diterbitkan berkala oleh Magister Sistem Informasi UNIKOM dua kali dalam setahun. Materi berisi keilmuan sistem informasi seperti: Manajemen Sistem Informasi, ERP, EAP, Kerangka Kerja TI, Tata Kelola TI, Manajemen Resiko, COBIT, Stakeholder Management, CRM, Change Management, IT COST.
Arjuna Subject : Ilmu Komputer (semua kategori) - Ilmu Komputer (Lain-Lain)
Articles 161 Documents
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Evaluasi Usability iCloud Drive sebagai Layanan Cloud Storage pada Mahasiswa Menggunakan System Usability Scale Muhammad Azka Latif; Noor Latifah
Jurnal Tata Kelola dan Kerangka Kerja Teknologi Informasi Vol. 12 No. 3 (2026): Desember 2026
Publisher : Universitas Komputer Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34010/jtk3ti.v12i3.21516

Abstract

Evaluating students’ experiences is necessary to understand the ease of managing documents through iCloud Drive. This study evaluated iCloud Drive usability from students’ perspectives to inform recommendations for user guidance. A descriptive quantitative approach was employed through a cross-sectional survey of 50 students with prior iCloud Drive experience. Data were collected through Google Forms using nonprobability sampling with voluntary participation. The instrument comprised ten System Usability Scale (SUS) items rated on a five-point scale. Descriptive statistics and internal consistency analysis were applied. The mean SUS score was 52.85, with a median of 52.50, a sample standard deviation of 17.98, and scores ranging from 15.00 to 85.00. The mean was below the general benchmark of 68, with 39 participants (78%) scoring below this value. Cronbach’s alpha was 0.824 after reverse scoring. Items addressing complexity and inconsistency had the lowest mean contributions. These findings highlight the need to improve the user experience within the investigated group. The study provides a contextual usability assessment to inform user guidance and further task-based testing to identify specific interaction difficulties.

Page 17 of 17 | Total Record : 161

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