cover
Contact Name
Magister SIstem Informasi UNIKOM
Contact Email
yeffryhandoko@email.unikom.ac.id
Phone
-
Journal Mail Official
jtk3ti@email.unikom.ac.id
Editorial Address
Jl. Dipatiukur No. 112-116, Kota Bandung, Jawa Barat, 40132
Location
Kota bandung,
Jawa barat
INDONESIA
Jurnal Tata Kelola dan Kerangka Kerja Teknologi Informasi
ISSN : 24601799     EISSN : 26549506     DOI : https://doi.org/10.34010/jtk3ti.v5i1.2297
Core Subject : Science,
Jurnal yang diterbitkan berkala oleh Magister Sistem Informasi UNIKOM dua kali dalam setahun. Materi berisi keilmuan sistem informasi seperti: Manajemen Sistem Informasi, ERP, EAP, Kerangka Kerja TI, Tata Kelola TI, Manajemen Resiko, COBIT, Stakeholder Management, CRM, Change Management, IT COST.
Articles 150 Documents
Evaluation of Recruitment Candidates Based on Data Objectivity Using LOGSTA and CORASO Integration Setiawansyah Setiawansyah
Jurnal Tata Kelola dan Kerangka Kerja Teknologi Informasi Vol. 12 No. 1 (2026): April 2026
Publisher : Universitas Komputer Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34010/jtk3ti.v12i1.19575

Abstract

The employee selection process often faces problems such as evaluator subjectivity, inconsistency between criteria, and decision biases, which affect the stability of candidate ranking results. This study aims to develop a decision support system for recruitment candidate evaluation that emphasizes data objectivity and consistency in assessment results. The proposed approach integrates the LOGSTA method as an objective-criteria weighting technique based on logarithmic transformation and CORASO as an alternative ranking method based on ideal–compromise solutions. LOGSTA is used to determine criteria weights objectively based on data dispersion and information content, while CORASO is utilized to comprehensively evaluate and rank candidates. The research results show that the proposed method is capable of producing a stable and transparent ranking of candidates, as well as reducing subjective bias in the selection process. Based on the final CORASO scores, candidate Gina ranked first with a score of 0.5055, followed by Nugroho in second place with a score of 0.4039, and Saputra in third place with a score of 0.3024. Scenario analysis of changes in criteria weights also indicates that the rankings of the top candidates are relatively consistent, reaffirming the reliability of the proposed approach in supporting fair and data-driven recruitment decision-making.
Memperkuat Pengelolaan Data Ad Hoc: Penilaian Kemampuan COBIT 2019 terhadap Platform Statistik Provinsi Tambalean, Feergio Given Majesty; Montolalu, Chriestie Ellyanne Clara Juliet; Takaendengan, Mahardika Inra; Lapihu, Dodisutarma; Soewoeh, Christian Alderi Jeffta; Tenda, Edwin
Jurnal Tata Kelola dan Kerangka Kerja Teknologi Informasi Vol. 12 No. 1 (2026): April 2026
Publisher : Universitas Komputer Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34010/jtk3ti.v12i1.19833

Abstract

Decentralized public sector information systems frequently exhibit operational vulnerabilities due to fragmented IT governance practices, undermining data reliability and public service delivery. This study evaluates the governance maturity of a Public Data Dissemination Platform operated by a regional statistical office to establish a standardized capability baseline. Employing a descriptive quantitative design, the research applies the COBIT 2019 framework across the Deliver, Service, and Support (DSS) and Monitor, Evaluate, and Assess (MEA) domains. Data were collected through semi-structured interviews, system observation, and archival documentation, then quantified using CMMI-aligned capability scoring and calibrated gap analysis. Empirical findings reveal that both domains operate at Level 1 (Performed Process), with aggregate scores of 1.16 for DSS and 0.75 for MEA. The most critical deficiencies occur in incident management (DSS02, Gap = 3) and external compliance monitoring (MEA03, Gap = 3), while assurance mechanisms (MEA04) remain entirely unestablished at Level 0. These results indicate that current operations rely on ad hoc procedures rather than standardized controls. Consequently, the study provides a phased remediation roadmap prioritizing formal documentation, structured service tracking, and independent evaluation functions. The framework offers a replicable diagnostic model for subnational agencies seeking to transition from reactive maintenance to predictable, audit-ready IT governance.
Implementasi Sistem Pakar Berbasis Web Untuk Diagnosis Penyakit Tanaman Padi Menggunakan Metode Naive Bayes Di Balai Penyuluh Pertanian Kecematan Moyo Hulu Aldy, Aldy; Susanto, Eri Sasmita; Aldy; Esabella, Shinta; Ekastini, Ekastini
Jurnal Tata Kelola dan Kerangka Kerja Teknologi Informasi Vol. 12 No. 1 (2026): April 2026
Publisher : Universitas Komputer Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34010/jtk3ti.v12i1.19423

Abstract

This study developed a web-based expert system for diagnosing rice plant diseases using the Naive Bayes Classifier method and the Spiral Model software development model. The Spiral approach allows for iterative development with a focus on risk management and validation by agricultural experts. The system includes 12 disease types and 27 symptoms, and generates probabilistic diagnoses along with recommended actions. Testing on 21 cases demonstrated 95.24% accuracy compared to expert assessment, demonstrating the effectiveness of this method in providing a reliable diagnostic tool to support national food security.
Analisis dan Optimalisasi Kinerja Jaringan RT/RW Net Berbasis QoS TIPHON di Desa Sampe Junia Suma Pintari; I Made Widiarta; Yunanri W; dimas wiryatari
Jurnal Tata Kelola dan Kerangka Kerja Teknologi Informasi Vol. 12 No. 2 (2026): Agustus 2026
Publisher : Universitas Komputer Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34010/jtk3ti.v12i2.19426

Abstract

ABSTRACT – The RT/RW Net network in Sampe Village serves as an internet access medium for the community with a dynamic number of users. However, it often experiences a decline in service quality, especially during peak traffic periods, characterized by low throughput and high delay, jitter, and packet loss due to suboptimal bandwidth management. This research aims to evaluate the performance of the RT/RW Net network in Sampe Village before and after optimization using the Peer Connection Queue (PCQ) method on a MikroTik router, based on Quality of Service (QoS) parameters. The research method employed is quantitative with an experimental approach, measuring QoS under two conditions: morning (low traffic) and evening (high traffic). The analyzed parameters include throughput, delay, jitter, and packet loss, evaluated against TIPHON standards. The comparison of network performance before and after optimization demonstrates that the PCQ method is effective in fairly distributing bandwidth and maintaining network stability, particularly during high-traffic conditions. Thus, PCQ is a viable solution for optimizing RT/RW Net networks with dynamic user characteristics. Keywords – RT/RW Net, Peer Connection Queue, MikroTik, Quality of Service, TIPHON.
Perancangan UI/UX Design Website Papan Ajar Di Treeta Gama Solution Menggunakan Metode Design Thinking Anisah Ayu Lestari; Tri Rochmadi; Dadang Heksaputra; Avrillaila Akbar Harahap
Jurnal Tata Kelola dan Kerangka Kerja Teknologi Informasi Vol. 12 No. 2 (2026): Agustus 2026
Publisher : Universitas Komputer Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34010/jtk3ti.v12i2.19780

Abstract

This study aims to design the user interface (UI) and user experience (UX) on the Treeta Gama Solution's Papan Ajar website using a Design Thinking approach. This method was chosen because it focuses on understanding user needs and behaviors in depth through the stages: empathize, define, ideate, prototype, and test. This study uses system usability scale testing and user evaluation with tools such as interactive prototypes and Google Form to collect feedback. The results of the study obtained from the SUS calculation of 75.5 fall into the feasible category with a grade B. The developed design is expected to provide a positive contribution in improving the quality of digital learning experiences. Keywords – Design Thinking,  Website, Papan Ajar,  UI/UX, SUS.
Pengembangan Model Tata Kelola Explainable AI pada Sistem Peringatan Dini Stunting : Pendekatan Socio-Technical dan Technology Acceptance Diana Effendi; Sri Nurhayati; Agus Nursikuwagus; Yeffry Handoko Putra; Rio Yunanto
Jurnal Tata Kelola dan Kerangka Kerja Teknologi Informasi Vol. 12 No. 2 (2026): Agustus 2026
Publisher : Universitas Komputer Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34010/jtk3ti.v12i2.19959

Abstract

This study develops a governance model for Explainable Artificial Intelligence (XAI) in a stunting early warning system by integrating a socio-technical approach and the Technology Acceptance Model (TAM). The main issues examined are the low transparency of AI systems, the lack of structure in health AI governance, and the need to build user trust before predictive systems are used in public health services. The research method employed a mixed-methods approach, consisting of a quantitative survey of 100 respondents and semi-structured interviews with 10 informants from the Health Department, Community Health Centers (Puskesmas), the Communication and Information Department (Diskominfo), midwives, and Posyandu cadres. Quantitative data were analyzed using multiple linear regression, while qualitative data were used to strengthen the socio-technical interpretation. The results indicate that XAI and governance have a positive influence on trust. Furthermore, trust and perceived usefulness have a positive influence on behavioral intention. The resulting model identifies transparency, accountability, security, compliance, periodic validation, audits, and feedback as governance mechanisms that link the technical quality of AI with user acceptance. The contribution of this research is a conceptual model of XAI governance that can serve as the basis for developing a transparent, accountable, and user-accepted early warning system for stunting. Keywords – Behavioral Intention; Explainable AI; Socio-Technical; Stunting; Governance.  
Analisis Manajemen Risiko Sistem Informasi Menggunakan Standar ISO 31000:2018 pada PT WleoWleo Michael Imanuel; Kevin Alexander Yech; Sri Andayani
Jurnal Tata Kelola dan Kerangka Kerja Teknologi Informasi Vol. 12 No. 2 (2026): Agustus 2026
Publisher : Universitas Komputer Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34010/jtk3ti.v12i2.20269

Abstract

PT ABC is a property developer that relies heavily on the utilization of information technology in its operations. This dependency creates system vulnerabilities that could potentially disrupt business continuity. This study aims to analyze and evaluate information systems risk management at the company by applying the ISO 31000:2018 framework. The research stages include defining the scope, identifying assets and risks, analyzing likelihood and impact, evaluating risk levels, and determining treatment strategies. The results mapped 21 possible risk threats originating from hardware, software, data, and user factors. The risk matrix evaluation indicates that the most critical threats are at a very high level, such as power outages, cyberattacks, and data backup failures. To address these vulnerabilities, risk treatments are formulated with a dominance of mitigation actions, followed by risk avoidance, acceptance, and sharing. This research contributes as a strategic recommendation guide for company leaders to minimize risks and enhance the security of their information asset governance.
COBIT 2019-Based Information Technology Governance Design for Digitalization of Retail UMKM Management: (Studi Kasus: Toko X di Kabupaten Madiun) Fardiana Karuniawati; Daniel Wahyu S.P.; Aris Wijayanti
Jurnal Tata Kelola dan Kerangka Kerja Teknologi Informasi Vol. 12 No. 2 (2026): Agustus 2026
Publisher : Universitas Komputer Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34010/jtk3ti.v12i2.20473

Abstract

Usaha Mikro, Kecil, dan Menengah (UMKM) mendominasi struktur perekonomian di Indonesia.  permasalahan utama yang dihadapi  UMKM retail adalah pengelolaan barang dan manajemen keuangan yang masih manual, keterbatasan modal dan akses pembiayaan, serta persaingan dengan retail modern. Karakteristik fleksibel pada kerangka kerja COBIT 2019 sangat relevan untuk diadopsi oleh UMKM ritel sebagai panduan strategis dalam merancang tata kelola Teknologi Informasi (TI) yang adaptif untuk mendukung digitalisasi operasional. Penelitian mengunakan jumlah responden sekitar 37 responden, dengan teknik sampling acak berstrata. Hasil penelitian ini berupa rekomendasi sistem informasi yang akan dikembangkan dirancang untuk mendukung pengelolaan usaha secara terintegrasi, yang mencakup pengelolaan pendapatan, biaya operasional, mitra, pengguna, dan barang. Selain itu, sistem dibangun menggunakan sistem basis data MySQL serta dirancang dalam bentuk aplikasi berbasis web dan mobile yang dapat diakses melalui ponsel pintar atau komputer. Rekomendasi ini berpotensi untuk dikembangkan lebih lanjut menjadi prototipe yang siap diimplementasikan dan diuji coba diujikan UMKM retail secara nyata Kata Kunci – COBIT 2019; UMKM Ritel; Tata Kelola TI;  Digitalisasi.
Evaluasi Layanan Keamanan Terkelola PT OGN Menggunakan COBIT 2019 Puji Rahayu; Alya Devia Rachmah; Salsabila Lathifa; Nasya Nurli Sukmono Putri; Najwa Ulya Najjini
Jurnal Tata Kelola dan Kerangka Kerja Teknologi Informasi Vol. 12 No. 2 (2026): Agustus 2026
Publisher : Universitas Komputer Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34010/jtk3ti.v12i2.20718

Abstract

The increasing complexity of cyber threats requires organizations, particularly information technology service providers, to implement effective security governance that ensures service continuity while complying with applicable regulatory requirements. As a company specializing in IT consulting, cybersecurity, and data protection, PT OGN requires a systematic evaluation of its managed security services to strengthen its governance practices. This study aims to evaluate the managed security services at PT OGN using the COBIT 2019 framework through design factors analysis, capability assessment, gap analysis, and the development of improvement recommendations. The design factors analysis identified DSS05 (Managed Security Services) as the most relevant domain based on the organization's characteristics, compliance requirements, and cybersecurity risk profile. The capability assessment revealed that DSS05.02 (Manage Network and Connectivity Security) and DSS05.03 (Manage Endpoint Security) remain at Capability Level 1, indicating that both practices have not yet achieved the organization's target of Capability Level 2. Based on these findings, improvement recommendations were formulated across the people, process, and technology dimensions and organized into a 12-month implementation roadmap. This study contributes governance recommendations aligned with business needs, organizational risk profiles, and compliance requirements, thereby supporting the improvement of managed security services governance at PT OGN. Keywords – COBIT 2019; capability assessment; design factors; managed security services; information security governance.
Penetapan Target Tata Kelola TI Berbasis Konteks untuk Organisasi Keagamaan Menggunakan Faktor Desain COBIT 2019 Yoel Harmel Timothy Kumaat; Yohanes Andreas Robert Langi; Mahardika Inra Takaendengan; Winsy Christo Deilan Weku; Dodisutarma Lapihu; Stephano Caesar Wenston Ngangi
Jurnal Tata Kelola dan Kerangka Kerja Teknologi Informasi Vol. 12 No. 2 (2026): Agustus 2026
Publisher : Universitas Komputer Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34010/jtk3ti.v12i2.20742

Abstract

This study evaluates the IT governance capability of the SIT GMIM integrated information system using the COBIT 2019 framework. SIT GMIM supports church data management and administration at synod, regional, and congregation levels but has never undergone a formal IT governance evaluation. Using a mixed-method descriptive case study design, data were collected through questionnaires, semi-structured interviews, direct observation, and document review from SIT GMIM managers at the central synod level. Capability levels were assessed for six DSS processes (DSS01–DSS06) and four MEA processes (MEA01–MEA04) using COBIT 2019 performance management guidelines, with gap analysis comparing current and target capability levels. The DSS domain achieved an average capability level of 1.17 (Level 1 – Performed Process), while the MEA domain achieved 0.75 (Level 1 – Performed Process). DSS02 reached Level 2 (Managed Process), while MEA04 remained at Level 0 (Incomplete Process). Gap analysis revealed DSS05 (Security Services) has the largest gap of 2 levels, while DSS03, DSS04, MEA02, MEA03, and MEA04 have gaps of 1 level. DSS01, DSS02, DSS06, and MEA01 achieved their targets. This study provides the first formal COBIT 2019 assessment of a church information system in Indonesia, establishing a baseline for IT governance improvement in religious organizations. Recommendations focus on documentation, incident logging, backup management, endpoint security, internal control evaluation, compliance monitoring, and assurance mechanisms