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Jurnal Manajemen Bisnis

jmb
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Published by Universitas Muhammadiyah Malang

ISSN : 26552523 EISSN : 20890176 DOI : https://doi.org/10.22219/jmb.v10i1.13949

Core Subject : Economy, Science,

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

The Universitas Muhammadiyah Malang published Manajemen Bisnis (MB) journal in 2011. Start in December 2018, the MB journal has online ISSN 2655-2523 for articles that publish started from Volume 9 No. 1, April 2019. Then, start from Volume 9 No. 2. MB journal has been accredited for SINTA 4. MB journal is a peer-reviewed and open-access journal published twice a year (April and October). This journal published articles in Bahasa but in 2019 MB journal published all articles in English. This journal only accepts articles from original research results. MB journal welcomes all articles related to management and business fields. Subjects suitable for publication include financial management, marketing management, human resource management, operation management, strategic management, entrepreneurship, business ethics, and international business. Manajemen Bisnis journal has been indexed in Google Scholar and DOAJ. MB journal keeps an attempt to be indexed in other journal directories.

Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis dan Menejemen Intetrnasional

Articles 8 Documents

Search results for , issue "Vol 9, No 2 (2019): October" : 8 Documents clear

THE EFFECT OF DISCIPLINE, ORGANIZATIONAL COMMITMENT AND WORK ENVIRONMENT TO GAIN TEACHER PERFORMANCE IN PAUD Sulistiadi, Andi; Sihite, Otto Berman; Alamsyah, Virza Utama
Manajemen Bisnis Vol 9, No 2 (2019): October
Publisher : Department of Management

This writing aims to prove several HR variables that affect the performance of teachers in this digital learning era. In this era of digital learning, it is believed that the role of the teacher as a channel for children's educators is even replaced by the digital device. Based on this phenomenon, teacher performance is assumed to decrease. This research was conducted at Pelita Harapan BangsaTegal. The study population was 57 teachers and data collection techniques were carried out by distributing questionnaires and the data were analyzed using the Smart PLS research tool.3.0. The results of the analysis show that the HR variable consisting of Work discipline, Organizational Commitment and the Work Environment positively influences teacher performance. HR strategies have positive effects such as: disciplining all levels, expressed organizational commitment and fulfillment, and work costs that are designed as comfortable as possible for teachers can improve.

THE EFFECT OF COMPANY SERVICE QUALITY AND IMAGE TO THE SATISFACTION OF BPJS KETENAGAKERJAAN USERS Prayoga, Dimas Willy
Manajemen Bisnis Vol 9, No 2 (2019): October
Publisher : Department of Management

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BPJS Ketenagakerjaan insurance participants always increase, but the level of user satisfaction always shows unstable. The level of service quality applied by BPJS has not optimal it can be seen from the level of complaints to BPJS services and also the BPJS?s awareness index ranks to be lowest. BPJS Ketenagakerjaan must rebuild the company's image to become top of mind in the community due to the transformation process. That kind of condition can obstruct the company development and also affect the company's image. This research aimed to determine the effect of service quality and corporate image on service satisfaction of BPJS Ketenagakerjaan. This study was a descriptive study using a quantitative approach. This study has conducted a survey using questionnaires as the research instrument to gather the data. The population of this study was BPJS Ketenagakerjaan costumers who were ever visited and used the facilities at the BPJS Ketenagakerjaan office. The total sample of this study were 300 respondents employing incidental sampling. The data analysis used is descriptive analysis and path analysis. This study found that there is a positive correlation between service quality and company image. There is also a significant partial effect of satisfaction on service quality. There is a partial effect of the company image on service satisfaction. Then, there is a significant and positive simultaneous effect of service quality and company image on the service satisfaction of BPJS Ketenagakerjaan.

THE EFFECT OF INDIRECT PAYMENT TO EMPLOYEES LOYALTY IN BANK PERKREDITAN SADYHA MUKTI PARAMA Novadjaja, Lily Hendrasti; Ikhram W, M. Abdi Dzil
Manajemen Bisnis Vol 9, No 2 (2019): October
Publisher : Department of Management

This study aims to determine several dimensions of indirect compensation of on the job break, hazard protection, service programs, legal payments and health insurance is a dimension of indirect compensationThe population in the study were all employees of Bank Perkreditan Rakyat (BPR) Sadyha Mukti Parama, there are 16 employees. This study used questionnaire to be answered the analysis and the data analysis used Partial Least Square (PLS). Based on the analysis of data in this study show that the compensation indirect positive effect on employee loyalty. Substantially the results showed that the strongest indicator that supports variable indirect compensation to the loyalty of the employees are the programs of the employees. The programs of employees in the opinion of the respondents is paramount, this is because employees of Bank Perkreditan Rakyat (BPR) Sadyha Mukti Parama already find facilities such as a break on the Job, protection against danger, service programs, payment of legal and health insurance was considered enough to meet the needs. This study provides some theoretical implications indicate that the compensation does not directly provide a significant impact on employee loyalty Bank Perkreditan Rakyat (BPR) Sadyha Parama Mukti and the results show that the indirect compensation variable dimensions are on the job break, hazard protection, service programs, legal payments and health insurance have a significant effect on employee loyalty.

INFLUENCE OF EMPLOYEE ENGAGEMENT AND ORGANIZATIONAL CULTURE TOWARDS EMPLOYEE PERFORMANCE Hutama, Juliorita Alfachtur Nafi'; Sagala, Ella Jauvani
Manajemen Bisnis Vol 9, No 2 (2019): October
Publisher : Department of Management

Human resources (HR) have a very important role in an organization.Of course, by processing good human resources can drive the performance of an organization. This research was conducted at PT. XYZ, a company in the telecommunications sector in Indonesia. The purpose of this study is to determine the application of employee engagement, organizational culture conditions and performance at the company. The method used in this study is a quantitative method. This research is descriptive and causal research. The population in this study were employees of the PT. XYZ. Data analysis in this study used descriptive statistical analysis, normality test, multicollinearity test, heteroscedasticity test, and multiple regression analysis. The findings in this study concluded that employee engagement and organizational culture had a positive and significant influence partially on performance. In addition, it can be concluded that employee engagement and organizational culture have a significant simultaneous influence on performance.

ANTECEDENTS OF BRAND EQUITY Seliani, Andina; Pratomo, Luki Adiati
Manajemen Bisnis Vol 9, No 2 (2019): October
Publisher : Department of Management

This study intends to examine the effects of brand association, brand loyalty, brand awareness, brand image, and country-of-origin image on brand equity in Zara, Pull and Bear, H&M, and Uniqlo brands. To collect samples, a non-probability method was utilized with a purposive sampling technique, and obtained 135 respondents who were social media users and have bought Zara, Pull and Bear, H&M, and Uniqlo brands in the past one year. The analytical tool used was Multiple Regression. The results showed that there were positive influences among brand association, brand loyalty, brand awareness, brand image, and country-of-origin image on brand equity.

REDESIGN OF JOINT BUSINESS GROUP MANAGEMENT (KUBE) THROUGH DEVELOPMENT OF GROUP SOCIAL COMPANION MODELS YUSNITA, MAYA
Manajemen Bisnis Vol 9, No 2 (2019): October
Publisher : Department of Management

This study aims to develop a social companion model of the Joint Business Group (KUBE). There were 50 research respondents consisting of KUBE management and assistants in Pangkalpinang. The research method uses a mixed approach. Based on the results of the study, the KUBE social companion model that was developed is the professional assistance model, which starts with the process of selective recruitment of KUBE companions based on competency, followed by training, as well as the obligation to report KUBE developments periodically. In addition, this research produced the following findings: (1) 67% of training had an impact on companion skills; (3) There is a gap between the supply material and the companion needs by 50%; (4) It is necessary to improve the quality of the accompanying supplies both in terms of material, method, duration of implementation, instructor and training media; and (5) 58% of KUBE management felt that the mentor was able to help KUBE activities.

GREEN MARKETING: STRATEGY FOR GAINING SUSTAINABLE COMPETITIVE ADVANTAGE IN INDUSTRY 4.0 Purwanti, Ika; Abadi, Muhammad Dzikri; Suyanto, Umar Yeni
Manajemen Bisnis Vol 9, No 2 (2019): October
Publisher : Department of Management

This study would like to explains conceptual green marketing and its role as a source sustainable competitive advantage in industrial revolution 4.0. The environmental issue is a sizzling topic nowadays as almost every country?s government and society has started to be more aware of these issues. Plus, there is currently a phenomenon of industrial revolution 4.0 which demands business practices to be more consumer-oriented. Public concern over environmental damage has made marketers know the needs and value of environmentally friendly marketing, namely green marketing. which is a new strength to create a sustainable competitive advantage. This study is a library research gathering and analyzing information from related references and theories, which have become the basic foundation and sources in analyzing problems in this research. This study seeks to offer Green Marketing ideas as the latest approach in dealing with various business threats. The results show that green marketing able to encourage companies to prepare themselves faster and better, the definition of green marketing has changed over time according to the growing relevance of environmental sustainability.

THE EFFECT OF SERVICE QUALITY AND HOSPITAL IMAGES ON PATIENT SATISFACTION (SURVEY OF OUTPATIENTS AT SARASWATI CIKAMPEK GENERAL HOSPITAL) Diputri, Diana Rizqiah; Yusuf, Abdul
Manajemen Bisnis Vol 9, No 2 (2019): October
Publisher : Department of Management

This study aims to examine and analyze the effect of service quality and hospital image on outpatient satisfaction at the Saraswati Cikampek General Hospital. This research was conducted using descriptive and verification methods, namely: collecting, presenting, analyzing and testing hypotheses, and making conclusions and suggestions. The sample in this study amounted to 400 respondents. The results of this study are that there is a strong and direct correlation between Service Quality and Hospital Image. There is a partial effect of Service Quality on Patient Satisfaction of 21.7%. And the partial effect of the Hospital Image on Patient Satisfaction is 49.5%, and the simultaneous effect of Food Quality and Price on Purchasing Decisions is 71.2%, while the remaining 28.8% is the influence of other variables not examined.Keywords: Service Quality, Hospital Image, Patient Satisfaction

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Editorial Team

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Reviewer

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Contact Name
Ardik Praharjo

Contact Email
jurnal_mb@umm.ac.id

Phone
+6285646512123

Journal Mail Official
jurnal_mb@umm.ac.id

Editorial Address
https://ejournal.umm.ac.id/index.php/jmb/index

Location
Kota malang,

Jawa timur

INDONESIA

Abstract

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Abstract

Home Page

OAI Link

Editorial Team

Contact

Reviewer

Google Scholar

Contact Name Ardik Praharjo

Contact Email jurnal_mb@umm.ac.id

Phone +6285646512123

Journal Mail Official jurnal_mb@umm.ac.id

Editorial Address https://ejournal.umm.ac.id/index.php/jmb/index

Location Kota malang, Jawa timur INDONESIA

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Contact Name
Ardik Praharjo

Contact Email
jurnal_mb@umm.ac.id

Phone
+6285646512123

Journal Mail Official
jurnal_mb@umm.ac.id

Editorial Address
https://ejournal.umm.ac.id/index.php/jmb/index

Location
Kota malang,

Jawa timur

INDONESIA