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Infotech: Journal of Technology Information
Published by STMIK Widuri
ISSN : 26205181     EISSN : 24602108     DOI : https://doi.org/10.37365/it
Core Subject : Science,
Computer Science & IT
Jurnal Infotech adalah jurnal ilmiah yang berisi hasil penelitian yang ditulis oleh dosen, peneliti dan praktisi. Jurnal ini diharapkan untuk mengembangkan penelitian dan memberikan kontribusi yang berarti untuk meningkatkan sumber daya penelitian di bidang Teknologi Informasi dan Ilmu Komputer. Infotech diterbitkan oleh Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) STMIK Widuri dengan akses terbuka. Setiap artikel yang diterbitkan memiliki pengidentifikasi objek digital (DOI). ISSN 2620-5181 (Online) ISSN 2460-2108 (Print)
Arjuna Subject : Ilmu Komputer (semua kategori) - Ilmu Komputer (Lain-Lain)
Articles 10 Documents
 1 
Search results for , issue "Vol 8, No 2 (2022): NOVEMBER" : 10 Documents clear
PENERAPAN ALGORITMA K-MEANS CLUSTERING UNTUK MENGANALISA TRANSAKSI PENJUALAN JASA CETAK PADA UNIT PRINT ON DEMAND (POD) PERCETAKAN GRAMEDIA Gunadi, Goldie
Infotech: Journal of Technology Information Vol 8, No 2 (2022): NOVEMBER
Publisher : ISTEK WIDURI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37365/jti.v8i2.148

Abstract

Data mining is a method used to obtain valuable information contained in data banks. The information obtained can be used as input for determining the business strategy for the head of the company's agency. One of the most widely used data mining techniques is clustering using the K-Means method. Print on Demand (PoD) is one of the printing business units of PT. Gramedia which specifically provides printing services for various types of products, including: books, magazines, calendars, posters, promo materials such as product catalogs and brochures, as well as small-sized products such as business cards, tickets, coupons or vouchers and stickers. Currently every sales transaction data is stored in a SQL Server database, but until now the data processing is still done manually for reporting needs for company management. The purpose of this research is to perform K-Means Clustering analysis of the transaction data of sales of print services using the RapidMiner application to classify routine customer data based on the number of transactions made for each type of print product. The results of the application of the K-Means Clustering method resulted in 8 groups of customer data where the largest group consisted of 92.89% of the number of customers. The results of the analysis can be used by the company's management to determine various business strategies to increase the company's competitiveness.
MODEL QFD DAN IPA 2 DIMENSI PADA PELAYANAN PASIEN COVID-19 DI RSDC WISMA ATLET DKI JAKARTA GUNA MENINGKATKAN KUALITAS LAYANAN KESEHATAN Wilujeng, Fuji Rahayu; Rembulan, Glisina Dwinoor
Infotech: Journal of Technology Information Vol 8, No 2 (2022): NOVEMBER
Publisher : ISTEK WIDURI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37365/jti.v8i2.145

Abstract

Covid-19 (Corova Virus Disease 2019) is a type of infectious disease that is currently becoming a lot of conversation and causing concern for the public. Since the emergence of the first Covid-19 case, it has caused a stir that has occurred in various parts of the world, including Indonesia. Because Covid-19 can infect anyone without any age limit. Covid-19 also has an impact on a country's economic growth and losses in terms of public health.Another bad impact in terms of public health can be seen in the number of referral hospitals and emergency hospitals appearing based on government decisions. One of the emergency hospitals for Covid patients is the Wisma Atlet Covid-19 Emergency Handling Hospital (RSDC). Wisma Athlete's Wisma Atlet Emergency Hospital (RSDC), Kemayoran since its first operation on March 23, 2020 until now. The Covid-19 pandemic has resulted in a drastic increase in the various types of health services available. Therefore, the surrounding community certainly has hope for the quality of service in the available hospitals, especially the Wisma Atlet RSDC in order to meet user satisfaction. Based on the explanation above, this research was conducted which aims and is useful to find out what attributes are experiencing problems in the quality of service at the Wisma Atlet Hospital and find out the steps to improve the attributes that are experiencing problems. The method used in this research is Importance Performance Analysis 2 Dimension (IPA) which is used to measure service performance on the quality of service received by consumers based on the size of the assessment on reality and expectations, then followed by the Quality Function Deployment method used to provide technical responses sourced from Voice of Customer (VOC) so that it is hoped that in the future the RSDC Wisma Atlet can improve the quality of its services to improve public health.
IMPLEMENTATION OF CHATBOT CUSTOMER SERVICE FEATURES ON PT DIAN PRIMA JAYARAYA USING DIALOGFLOW Putra, Heru Soetanto; Santoso, Hari; Cifran, Cifran
Infotech: Journal of Technology Information Vol 8, No 2 (2022): NOVEMBER
Publisher : ISTEK WIDURI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37365/jti.v8i2.151

Abstract

The customer service team functions to accommodate questions and answer questions experienced by application users. There are times when the number of questions that are accommodated is so large that the existing customer service team does not handle them. Ignored or unanswered questions can reduce customer satisfaction levels. For this reason, we need a system that can help automate customer service activities so as to avoid unanswered customer questions. A chatbot is a service powered by a set of rules and sometimes artificial intelligence, which interacts with users via a chat interface. Chatbot will be built within the iOS prototype application and will use the Natural Language Processing (NLP) platform, Dialogflow. This platform will later process and scan every question given by the customer so that by implementing this feature the customer service team can work more effectively because some of the manual activities have been automated. The results of this study are that the chatbot system created can reduce the frequency of questions by Solo application users by up to 92.82%. Thus, it is hoped that the customer service team can work more effectively and strategically, and can increase customer satisfaction.
“CARTE” (APLIKASI MOBILE PEMESANAN MENU RESTORAN PARTNER) Kristin, Desi Maya; Rahardja, Giovan; Gui, Anderes
Infotech: Journal of Technology Information Vol 8, No 2 (2022): NOVEMBER
Publisher : ISTEK WIDURI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37365/jti.v8i2.146

Abstract

The Covid-19 pandemic changed how people work and interact, such as minimizing contact with others and things that others have touched. Especially when ordering from menus in restaurants. Many restaurants are converting their menu books to web-based individual restaurant menus. Due to the high quality of the photos, the need for a good internet connection and various web links makes ordering menus in restaurants difficult. The purpose of this study is to analyze the business process of ordering restaurant menus and designing restaurant menus in a mobile-based application. Qualitative research methods are used in this study. Interviews and direct observation are used as data collection methods. Analysis methods and object-based design (Object Oriented Analysis and Design) with UML (Unified Modeling Language) standardization. The research results are the design of use case diagrams, class diagrams, and user interfaces used by the customer as a user. Customers efficiently use a mobile app to order menus, which can be opened via a barcode scan that lists a table number or takeaway orders and pay cashless before ordering. With the mobile menu application, customer to servers or cashier interactions and customer-to-customer interactions are reduced as we do not have to struggle to open a restaurant website to order.
HEART DISEASE CLASSIFICATION MODEL IN LEVEL II HOSPITAL MOH. RIDWAN MEUREKSA USING NAVE BAYES Zamroni, Akhmad; Novitawati, Nelly; Rahayu, Dhian Nur; Doharma, Rouly; Taufik, Ahmad
Infotech: Journal of Technology Information Vol 8, No 2 (2022): NOVEMBER
Publisher : ISTEK WIDURI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37365/jti.v8i2.149

Abstract

Heart disease is the number one cause of death in the world. Heart disease is a disease due to blockage of the heart's blood vessels which causes a disturbance in the balance between blood supply and demand. Level II Hospital Ridwan Meureksa is a hospital that provides inpatient, outpatient and emergency services. One of the services at the Level II Hospital Moh. Ridwan Meureksa is dealing with matters related to the human heart. In January 2021 to December 2021 at the Moh. Ridwan Meureksa the number of people with heart disease has increased and it is necessary to anticipate the increase in the future. This study aims to classify based on probability or probability from previous data, as well as obtain information about accuracy, precision and recall obtained when testing patient data using the Naive Bayes algorithm. The data used is medical record data of 3970 patients with heart disease cases. The results of the analysis show that symptoms of shortness of breath, rapid pulse, palpitations, weight loss, fever and decreased consciousness can be indicators for diagnosing heart disease. The results of this study are 99.7% and 98.7%, accuracy, 99.8% and 99.3%, precision and 99.8 % and 99.3%.recall.
ADVICE PLANNING SYSTEM PADA DINAS PEKERJAAN UMUM DAN PENATAAN RUANG TATA KOTA PANGKALPINANG BERBASIS ANDROID Sulaiman, Rahmat; Raya, Agustina Mardeka; Cahya Saputra, Kornelius Eko
Infotech: Journal of Technology Information Vol 8, No 2 (2022): NOVEMBER
Publisher : ISTEK WIDURI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37365/jti.v8i2.133

Abstract

Advice Planning is a recommendation regarding the explanation of land designation for development or building in an area so that it is in accordance with its land designation based on the urban spatial pattern plan as regulated in the Pangkalpinang City Regional Regulation Number 1 of 2012 concerning Regional Spatial Planning (RTRW). This Advice Planning is also an initial requirement that must exist in managing the development permit process in Pangkalpinang City. Submission of Advice Planning can be done on behalf of an individual or on behalf of a company. The submission process is also done manually by visiting the Pangkalpinang City Public Works and Spatial Planning Office to collect the requirements form. Then come back again to complete the file submitted by the applicant to the concerned agency and after completing the existing documents and requirements the applicant must wait a few days until the Advice Planning is issued. Therefore, to improve the quality of public services with the concept of e-Government and facilitate the community in the process of submitting Advice Planning, an Android-based Advice Planning service application is needed. So that public services will become easier and shorten the time. The results of the research are in the form of an android-based application which is expected to facilitate applicants in submitting Advice Planning to the Pangkalpinang City Government without being hindered by time and place.
PERANCANGAN APLIKASI MEMBANTU MENCARI PELATIH DALAM BEROLAHARAGA BERBASISKAN MOBILE Ferdianto, Ferdianto; Surja, Stephanie; Khansa Alifa, Fattiya Calista; Maharani, Swietenia; Setiyoko, Falih Muqsith
Infotech: Journal of Technology Information Vol 8, No 2 (2022): NOVEMBER
Publisher : ISTEK WIDURI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37365/jti.v8i2.147

Abstract

Sport is an activity that is easy to do, but sometimes we need someone to direct us so that the exercise we do can provide maximum benefits. Along with the number of active smartphone users of more than 100 million people and internet users in Indonesia reaching 175.4 million with a presentation reaching 64% of the total population, this creates business opportunities on the internet, especially in terms of sports. This research discusses the design of applications engaged in sports, especially in the field of hiring sports trainers. The purpose of this research is to analyze, plan business, design and create applications based on mobile applications. This application sees an opportunity in the use of information and communication technology in the field of sports, to increase user interest in sports applications. In addition, this will also have an impact on increasing community participation in sports activities. The method that the writer uses to collect data is library research, questionnaires and interviews. The results of this study are that the application has features that make it easy for customers to carry out sports activities and also understand sports material. 
APLIKASI PRESENSI DAN PENGGAJIAN BERBASIS WEB (STUDI KASUS: CV. KARYA KOBA JAYA) Enirianti, Enirianti; Andry, Johannes Fernandes
Infotech: Journal of Technology Information Vol 8, No 2 (2022): NOVEMBER
Publisher : ISTEK WIDURI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37365/jti.v8i2.137

Abstract

Because many jobs exist, companies use information technology to help with office work. Employee attendance is related to the performance and discipline of employees in the company and is important for the company. CV. Karya Koba Jaya is a company engaged in the construction of buildings, bridges, roads, and irrigation. Problems that exist in the company are long attendance processes due to long lines, leave applications that must meet HRD directly and there is no record of leave information and slow payroll processes because they must be adjusted to attendance data and the long attendance data recapitulation process so that it hampers payroll process. This attendance application, leave application, and payroll can solve employee problems in absenteeism, leave application, and payroll. This web-based application for leave and payroll attendance requires PHP language and the waterfall model SDLC method with stages such as needs analysis, system design, implementation, testing, and maintenance to make a system as expected. The results of this study indicate that the attendance application for submitting leave and payroll based on this website can help employees in attendance, apply for leave, and payroll and can help the attendance recapitulation process can be fast so that the payroll process is not hampered. And the test results from the application that show attendance applications, leave applications, and website-based payroll are all functioning well without any problems or errors in the application so that it can be implemented in the organization. The conclusion of this study is that this website-based application for absenteeism and payroll applications can help overcome problems that exist in the company.
SISTEM PAKAR DETEKSI KERUSAKAN JARINGAN LOCAL AREA NETWORK (LAN) MENGGUNAKAN METODE BECKWARD CHAINING BERBASIS WEB Irwansyah, Irwansyah; Wiranata, Ade Davy; Muryono, Tupan Tri; Budiyantara, Agus
Infotech: Journal of Technology Information Vol 8, No 2 (2022): NOVEMBER
Publisher : ISTEK WIDURI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37365/jti.v8i2.150

Abstract

The form of computer network connection can be via cable or wireless such as fiber optic, microwave, wireless, or satellite. One type of computer network that is often used to connect personal computers and workstations in an office or an organization, company or factory for the use of shared resources is a local area network. The purpose of this research is to analyze, design and create an application that can detect damage to Local Area Network (LAN) networks. The research method used is backward chaining. The results of this study are applications that can detect damage to local area networks using the web-based backward chaining method. With this expert system application, it can speed up and make it easier to detect damage to Local Area Network networks.
Penerapan Business Intelligence & Online Analytical Processing untuk Data-Data Penelitian dan Luarannya pada Perguruan Tinggi Menggunakan Pentaho Hasan, Firman Noor; Sudaryana, I Ketut
Infotech: Journal of Technology Information Vol 8, No 2 (2022): NOVEMBER
Publisher : ISTEK WIDURI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37365/jti.v8i2.143

Abstract

Utilization of ICT in various sectors is needed, especially those related to business impact and strategy. Information technology is the backbone of the sustainability of businesses, companies, and organizations. Companies that are able to utilize ICT well, therefore indirectly adapt to the times and strive to excel from competitors. The method used refers to the steps recommended by Carlo Vercellis. The software and tools used are open source based, such as Pentaho Data Integration for processing extract, transform, load (ETL), Pentaho Community Edition for dashboards, Pentaho Report Designer for report generation, and Mondrian OLAP for displaying multidimensional data. The results of this study conclude application of business intelligence in universities is very easy and efficient, the use of a dashboard that is presented visually and interactively is very helpful for leaders in viewing existing research data. So it is very helpful for organizations, especially university leaders in making decisions.

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