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INDONESIA
Indonesian Journal of Cultural and Community Development
Published by Universitas Muhammadiyah Sidoarjo
ISSN : 26156180     EISSN : 26156180     DOI : doi.org/10.21070/ijccd
Core Subject : Humanities, Education,
Humanities Languange, Linguistic, Communication & Media
Indonesian Journal of Cultural and Community Development (IJCCD) is a peer-reviewed journal published by Universitas Muhammadiyah Sidoarjo three times a year (March, June, September). This journal provides immediate open access to its content on the principle that making research freely available to the public supports a greater global exchange of knowledge. The scope of this journal is appropriate subjects including, but not limited to, the knowledge of the Rural, Urban, Culture, Heritage, and community development.
Arjuna Subject : Seni dan Humaniora - Seni dan Humaniora (Lain-Lain)
Articles 427 Documents
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User Satisfaction and Challenges in Plavon Dukcapil Online Services Rachmawati, Dyah Febri; Mursyidah, Lailul
Indonesian Journal of Cultural and Community Development Vol 15 No 3 (2024): September
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/ijccd.v15i3.1093

Abstract

General Background: The effectiveness of public administration services in Indonesia is crucial as the country transitions to digital platforms. Specific Background: This study examines the online services of Plavon Dukcapil in Rangkah Kidul Village, Sidoarjo Subdistrict, highlighting challenges faced by elderly users in navigating these services. Knowledge Gap: While existing research addresses the advantages of e-government, few studies focus on user satisfaction and effectiveness in rural areas, particularly regarding Plavon Dukcapil. Aims: This research aims to assess the effectiveness of Plavon Dukcapil's online services, focusing on community satisfaction related to service quality, speed, and accessibility. Results: Findings indicate that although service productivity aligns with regulations, efficiency is hindered by incomplete documentation and delays. Community satisfaction is compromised as many residents prefer in-person services over online options. Novelty: This study offers new insights into the operational challenges of e-government in rural Indonesia and highlights the need for improved community engagement. Implications: Enhancing communication and technical support for users, especially the elderly, could significantly improve the effectiveness and satisfaction of Plavon Dukcapil services, fostering better public service delivery in the digital era. Highlights: Digital Transformation: The study emphasizes the role of technology in enhancing public service accessibility and efficiency. Community Preferences: Many residents still prefer traditional in-person services over online platforms, indicating a gap in user experience. Need for Engagement: Improved communication and support for vulnerable populations, particularly the elderly, are essential for increasing online service effectiveness. Keywords: Plavon Dukcapil, Online Services, Community Satisfaction, E-Government, Public Administration
Implementation of the PLAVON Dukcapil Program in Population Administration Services Setyoningasih, Ari; Mursyidah, Lailul
Indonesian Journal of Cultural and Community Development Vol 15 No 3 (2024): September
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/ijccd.v15i3.1094

Abstract

The general background of this research highlights the increasing importance of e-government services in enhancing administrative efficiency and accessibility for citizens. The specific background focuses on the implementation of the PLAVON Dukcapil program, which is an online service initiative aimed at improving population administration services in a local government setting. The knowledge gap identified in this study pertains to the lack of comprehensive evaluation regarding the effectiveness of communication, resources, disposition, and bureaucratic structure in this program’s implementation. The aims of the research are to assess the operational aspects of the PLAVON Dukcapil program and to provide recommendations for improvement. The results reveal four key aspects affecting implementation: communication has not been optimized, resource placement needs attention, the village head's commitment is lacking, and while the bureaucratic structure follows established SOPs, continuous evaluation is necessary. The novelty of this study lies in its focus on qualitative descriptive analysis, providing insights into practical challenges faced by local administrators. The implications suggest that improvements in communication strategies, proper resource allocation, enhanced commitment from leadership, and ongoing evaluation of procedures are essential for the successful implementation of e-government services, ultimately leading to better community engagement and service delivery in population administration. Highlights: Communication strategies need improvement for better community understanding of PLAVON. Resource allocation and staff training are crucial for effective program implementation. Continuous evaluation of bureaucratic structures is necessary to enhance service delivery. Keywords: E-Government, PLAVON, Administration, Communication, Resources
Employee Performance in Population Services Quality Timeliness and Technology Use Aviyah, Aviyah; Mursyidah, Lailul
Indonesian Journal of Cultural and Community Development Vol 15 No 3 (2024): September
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/ijccd.v15i3.1095

Abstract

General Background: Employee performance in public administration is crucial for service quality. Specific Background: This study examines employee performance in population administration services at Kupang Village, Jabon District, Sidoarjo Regency, focusing on community needs and technological adaptation. Knowledge Gap: While prior research has addressed public service performance, gaps exist regarding specific performance indicators in local contexts. Aims: This study aims to analyze performance using five indicators: Work Quality, Timeliness, Initiative, Ability, and Communication. Results: Findings show optimal work quality and initiative, yet timeliness and ability are partially lacking due to attendance issues and varying technological skills. Novelty: This research highlights the interplay between employee competencies and community demographics. Implications: Enhancing training in technology and establishing clear protocols could significantly improve service delivery and community satisfaction, fostering better governance and public trust. Highlights: Optimal Work Quality: Employees demonstrate high-quality service through detailed work and effective communication with the community. Need for Timeliness: Issues with employee punctuality impact overall service delivery and community satisfaction. Technological Competency: Varying levels of technology use among employees highlight the need for targeted training and support. Keywords: Employee Performance, Service Quality, Community Needs, Population Administration
Bridging the Generation Gap: Communication Strategies at Golkar Sidoarjo DPD Wardani, Anggraini Kusuma; Sufyanto, Sufyanto
Indonesian Journal of Cultural and Community Development Vol 15 No 3 (2024): September
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/ijccd.v15i3.1096

Abstract

Background: Effective communication in organizations is crucial for fostering collaboration, especially in diverse generational settings. Specific Background: This study investigates the communication dynamics at DPD Golkar Sidoarjo, using a qualitative approach to explore interactions among staff from different generations. Knowledge Gap: While previous research has addressed generational gaps in workplace performance, there is limited understanding of how communication strategies can effectively bridge these divides. Aims: The study aims to analyze vertical and horizontal communication, alongside openness and feedback, in addressing generational differences. Results: Findings reveal that adaptive communication strategies successfully manage these differences, enhancing inclusivity and productivity. Novelty: This research provides insights into tailored communication approaches that respect generational preferences. Implications: The study highlights the need for strategic communication frameworks in human resource management to facilitate effective interactions among diverse generational cohorts, improving organizational performance. Highlights : Adaptive Strategies: Effective communication tailored to generational preferences enhances collaboration. Team Dynamics: Horizontal communication fosters teamwork and idea-sharing among staff. Productivity Impact: Addressing generational gaps through communication improves overall organizational performance. Keywords: organizational communication, generational differences, qualitative study, DPD Golkar Sidoarjo, inclusivity
Maximizing Non-Profit Engagement on TikTok Through the Effective Application of AIDA in Indonesia Abidin, Irsyad; Sinduwiatmo, Kukuh
Indonesian Journal of Cultural and Community Development Vol 15 No 3 (2024): September
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/ijccd.v15i3.1097

Abstract

General Background: Social media platforms like TikTok have emerged as powerful marketing tools, enabling organizations to engage with audiences more effectively. Specific Background: Yayasan Lembaga Manajemen Infaq Ukhuwah Islamiyah (LMI Zakat) leverages TikTok to promote its programs, including MSIB (Magang dan Studi Independen Bersertifikat), through its official account @lmizakat. The integration of marketing strategies such as the AIDA (Awareness, Interest, Desire, Action) model provides insight into consumer behavior and the effectiveness of digital content. Knowledge Gap: While studies on social media marketing are extensive, limited research has explored the application of AIDA principles on platforms like TikTok within the context of non-profit organizations. Aims: This research aims to examine the implementation of Integrated Marketing Communication (IMC) by LMI Zakat through TikTok, focusing on how the AIDA model enhances marketing communications and program engagement. Results: Findings indicate that LMI Zakat successfully applied the AIDA model through creative and educational content, which effectively raised brand awareness, generated interest, and increased engagement with the MSIB program. Specifically, the content utilized viral trends to raise awareness and generated desire through informative and persuasive narratives. Novelty: The study provides a unique contribution by highlighting how a zakat organization can use TikTok’s content and viral nature to apply marketing principles, which are typically associated with for-profit sectors. Implications: This research underscores the potential for zakat and non-profit organizations to enhance their marketing strategies through digital platforms like TikTok. Future studies should explore diverse content types and apply AIDA across other social media platforms, contributing to a broader understanding of digital marketing in non-profit contexts. Highlights: TikTok applies AIDA effectively for LMI Zakat's marketing communication. Viral content boosts awareness and engagement with MSIB program. Future studies should explore content variation and cross-platform strategies. Keywords: TikTok marketing, AIDA model, LMI Zakat, non-profit promotion, digital communication
Overcoming Barriers in Infrastructure Development Planning and Community Involvement Ainurrohman, Muhammad Alief; Mursyidah, Lailul
Indonesian Journal of Cultural and Community Development Vol 15 No 3 (2024): September
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/ijccd.v15i3.1098

Abstract

Abstract. The success of national development is often reflected in infrastructure improvements at the village level, particularly in promoting community welfare. In the specific context, Wunut Village in Porong District, Sidoarjo Regency, faces challenges in infrastructure planning, including transparency issues and limited community participation. The knowledge gap lies in the need for effective infrastructure planning to optimize the use of available resources and to identify obstacles in rural development. This study aims to analyze the village's development planning and identify barriers using a qualitative approach. Based on Syaodih's theory, focusing on achieving better goals, optimizing resources, addressing limitations, and ensuring efficiency, the results show a lack of transparency in the village work plan and passive community participation. This research's novelty highlights the critical role of transparency and engagement in successful infrastructure planning. The implications suggest enhancing community involvement and transparency for more effective rural development. Highlights: Transparency in village government work plans is essential for effective infrastructure development. Community involvement must be improved to enhance the planning and implementation process. Strategic planning is key to overcoming limitations in rural infrastructure projects. Keywords: Infrastructure, Development Planning, Rural Development, Community Participation, Transparency
Performance Assessment of Village Apparatus in Population Administration Services Khirom, Zitni Syifa’al; Mursyidah, Lailul
Indonesian Journal of Cultural and Community Development Vol 15 No 3 (2024): September
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/ijccd.v15i3.1099

Abstract

The general background of this research highlights the importance of village apparatus performance in population administration services as a key factor in enhancing efficiency and accessibility of services for the community. The specific background focuses on the analysis of the performance of the Sumberejo Village apparatus in Sidoarjo, selected for its relevance as a representation in assessing service quality. The knowledge gap identified in this study pertains to the lack of comprehensive evaluation regarding productivity, service quality, and accountability in the context of administrative services. The aims of the research are to evaluate the performance of village apparatus in providing services and to offer recommendations for improvement. The results reveal that the performance of the village apparatus is inadequate, with productivity indicators showing good mental attitudes but lacking in technological understanding and work discipline. Service quality is also assessed as insufficient, as indicated by lengthy and complicated service times, resulting in criticism from the community. The novelty of this study lies in its qualitative descriptive analysis that explores practical challenges faced by local administrators. The implications of these findings suggest that improving technological understanding, work discipline, and streamlining service processes are essential for enhancing the quality of administrative services and meeting community expectations. Highlights: Analysis reveals inadequate performance in service delivery by village apparatus. Lack of technological proficiency among village staff affects service efficiency. Lengthy and complicated service processes lead to negative feedback from the community. Keywords: Performance, Service, Productivity, Quality, Accountability
Transformational Leadership in Muhammadiyah Association for Community Growth Romadhona, Ferina; Mursyidah, Lailul
Indonesian Journal of Cultural and Community Development Vol 15 No 3 (2024): September
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/ijccd.v15i3.1100

Abstract

Background: Transformational leadership is vital in educational settings, focusing on inspiring members to enhance performance. Specific Background: At Universitas Muhammadiyah Sidoarjo, key leaders, including the Rector, play a crucial role in creating an effective academic environment. Knowledge Gap: There is limited empirical evidence on the impact of transformational leadership on organizational performance and faculty motivation in this context. Aims: This study investigates the characteristics and effects of transformational leadership, emphasizing individualized consideration and motivational strategies. Results: The findings reveal that the Rector's leadership positively influences faculty motivation and recognition, illustrated by rewards like Umrah allowances. Novelty: This research enriches existing literature by analyzing transformational leadership within a specific educational framework. Implications: The study highlights the significance of leader recognition in higher education, suggesting that transformational practices can enhance faculty performance and promote a culture of excellence. Highlights : Impact on Motivation: Transformational leadership enhances faculty motivation through recognition and rewards. Leadership Characteristics: The Rector exemplifies individualized consideration, actively supporting faculty development. Cultural Improvement: Effective leadership fosters a culture of excellence and innovation within the institution. Keywords: transformational leadership, Muhammadiyah, faculty motivation, individualized consideration, higher education
Social Support as a Catalyst for Environmental Awareness in Indonesia Naufal, Ahmad; Laili, Nurfi
Indonesian Journal of Cultural and Community Development Vol 15 No 3 (2024): September
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/ijccd.v15i3.1101

Abstract

General Background: Environmental awareness is crucial for communities to preserve ecosystems and prevent environmental degradation. Social support can play a significant role in fostering this awareness. Specific Background: In rural communities like Tutur village, Pasuruan regency, environmental awareness and social support are often interconnected. However, the extent to which social support influences environmental awareness remains underexplored. Knowledge Gap: While studies have examined environmental education and awareness, few have investigated the role of social support as a driving factor in increasing environmental responsibility in village settings. Aims: This study aims to examine the influence of social support on environmental awareness among the residents of Tutur village, focusing on the relationship between these variables using quantitative methods. Results: The findings from simple linear regression analysis reveal that social support has a significant effect on environmental awareness, indicating that residents with stronger social ties exhibit higher levels of concern and action toward environmental preservation. Novelty: This study offers a novel insight by quantitatively demonstrating the direct relationship between social support and environmental awareness in rural communities, highlighting social dynamics as a key factor in environmental education. Implications: The results suggest that enhancing social support networks through community-driven initiatives can significantly improve environmental consciousness and foster sustainable tourism development, particularly in rural areas like Tutur village. This study provides a basis for future research on integrating social support frameworks into environmental sustainability strategies, particularly in regions with strong communal ties. Highlights: Social support boosts environmental awareness in community residents. Strong community ties enhance responsibility for environmental preservation. Findings promote initiatives to improve environmental consciousness and tourism. Keywords: environmental awareness, social support, Tutur village, quantitative research, sustainability
Enhancing Maternal Engagement for Effective Stunting Prevention Strategies Fadilla, Urshella Syintania; Choiriyah, Ilmi Usrotin
Indonesian Journal of Cultural and Community Development Vol 15 No 3 (2024): September
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/ijccd.v15i3.1102

Abstract

General Background: Stunting is a critical public health issue that affects child development and overall community well-being. Effective management programs, such as the Pregnant Mother Class Program, are essential for addressing this challenge. Specific Background: In Wonoayu Village, Sidoarjo Regency, the implementation of this program aims to enhance maternal awareness and education regarding stunting prevention. However, the effectiveness of such programs in engaging the community remains underexplored. Knowledge Gap: While various studies have examined stunting management initiatives, limited research has focused on the qualitative aspects of community participation and communication in these programs. Aims: This research aims to evaluate the implementation of the Pregnant Mother Class Program in stunting management, specifically focusing on community participation, resource allocation, and bureaucratic structure. Results: Utilizing qualitative descriptive methods, the study found that while resource and disposition aspects were optimal, communication efforts were lacking, leading to low community awareness and participation. Training of facilitators was adequately conducted, but engagement with pregnant women required improvement. Novelty: This study provides unique insights into the dynamics of community education programs in stunting management, highlighting the critical role of communication in fostering community participation. Implications: The findings underscore the need for enhanced communication strategies to raise awareness and improve participation in health programs. Strengthening community engagement through targeted outreach can significantly enhance the effectiveness of stunting prevention initiatives, ultimately contributing to better health outcomes for mothers and children in rural settings. Highlights: Communication efforts require improvement for effective stunting management. Resource allocation and facilitator training were adequately implemented. Community participation enhances awareness and program effectiveness. Keywords: stunting prevention, pregnant mother class, community engagement, qualitative research, health education

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