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Annals of Management and Organization Research
Published by Goodwood Publishing
ISSN : -     EISSN : 26857715     DOI : 10.35912/amor
Core Subject : Economy,
The Annals of Management and Organization Research (AMOR) is an international, peer-reviewed, and scholarly journal that publishes high-quality research articles covering qualitative and quantitative research discussing interesting and contemporary topics on all areas of management and organization sciences. AMOR is aimed at providing academic media for researchers, academicians and practitioners to express their innovative ideas in developing theories and practice of management and organization. The scopes of the journal include, but are not limited to, the following fields: - Management education, particularly experiential education - Organizational behavior - Business strategy and policy - Organisational theory - Human resource management - Business Management - Financial Management - Leadership - Marketing Management - Risk Management - Supply Chain Management - Strategic Management - Organizational Learning - Organizational Culture - Corporate Governance - Reward Management - Educational Management
Articles 364 Documents
A correlational study on organizational culture and leadership style Abenoja, Jemar B.; Blase, Dhamian John C.; Almagro, Ronald E.
Annals of Management and Organization Research Vol. 6 No. 4 (2025): May
Publisher : goodwood publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/amor.v6i4.2454

Abstract

Purpose: This study aimed to explore the relationship between organizational culture and leadership styles among Local Government Unit (LGU) departments in the municipality of Santo Tomas, Davao del Norte. Research Methodology: Prior to data collection, the respondents were presented with a letter requesting their cooperation in completing the questionnaires. The researchers personally introduced themselves, explained the study objectives, and distributed questionnaires. After providing sufficient time for respondents to complete the questionnaires, they were collected. Results: Results revealed that the independent variable, Organizational Culture, had a mean score of 4.45, which was interpreted as "very high," while the dependent variable, Leadership Style, had a mean score of 4.51, also categorized as "very high." Furthermore, the overall correlation coefficient (r-value) was 0.573, with a p-value of 0.001, leading to rejection of the null hypothesis. This indicates a significant and positive relationship between Organizational Culture and Leadership Style in the LGU departments of Santo Tomas, Davao del Norte. The findings suggest that a stronger organizational culture positively influences leadership style, with higher levels of culture leading to enhanced leadership behaviors. Conclusions: Overall, the findings show that organizational culture and leadership style are both rated extremely high, with a significant and strong positive relationship between them, leading to the rejection of the null hypothesis. Limitations: This study is limited by its focus on a single municipality and the use of universal sampling, which may restrict the generalizability of the findings to other contexts or organizations. Contribution:  This study offers valuable insights into local government units and organizational development, highlighting the importance of fostering a strong organizational culture to enhance leadership practices and organizational success.
Underpaid and overworked: The challenges of private schools’ teachers in Ado-Ekiti Metropolis, Nigeria Ojo, Stephen Sunday; Ayesoro, Sunday Adesina; Peter, Deborah Ibechone
Annals of Management and Organization Research Vol. 7 No. 1 (2025): August
Publisher : goodwood publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/amor.v7i1.2477

Abstract

Purpose: It is therefore necessary to evaluate the challenges that private school instructors encounter as a result of heavy workload and low salary. Research methodology: The research is a cross-sectional survey, descriptive in nature. A self-structured questionnaire was used to collect data from the selected sample using a multi-stage sampling technique. Simple frequency and percentages were employed to describe the data. Results: Pay and working conditions offered to private school teachers do not reflect their abilities. Teachers in private education experience accumulation by dispossession as a result of the privatization of educational systems and frequently lack long-term job security. The findings reveal that the workload is excessive compared to remuneration, with limited benefits and minimal professional growth opportunities. Conclusions: The study concludes that the disparity between teachers’ efforts and rewards contributes to dissatisfaction and instability in the private education sector. These conditions may undermine the quality of teaching and long-term sustainability of the profession. Limitations: The paper only describes the experiences of private school teachers and therefore could not ascertain the degree of relationship between challenges faced by private teachers in working under conditions of being underpaid and overworked. Contribution: The study will be useful in understanding factors underlying the working conditions of private school teachers. It contributes to knowledge in the fields of industrial relations, human resources management, and the education industry, offering valuable insights for policymakers and stakeholders to improve teacher welfare and retention.
The impact of transformational leadership on employee performance: the mediating role of innovative work behaviour Piri, Morteza; Abdi, Majid
Annals of Management and Organization Research Vol. 7 No. 1 (2025): August
Publisher : goodwood publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/amor.v7i1.2536

Abstract

Purpose: This study aims to examine and evaluate the impact of transformational leadership on employee performance, with innovative work behavior serving as a mediating variable. The research focuses on industrial organizations in Iran, using a sample of 155 respondents from various sectors. Methodology/Approach: This study employs the Structural Equation Modeling (SEM) technique using the AMOS software. The findings reveal that transformational leadership has a positive and significant impact on employee performance. Results: The results of this study indicate that transformational leadership positively influences employee performance, with innovative work behavior serving as a significant mediator. Transformational leadership also has a strong positive effect on fostering innovative work behavior, which in turn enhances employee performance. Limitations: The limitations of this study include the focus on industrial organizations in Iran, which may limit the generalizability of the findings to other regions or sectors. Additionally, the study relies on self-reported data from employees, which may introduce bias. Conclusion: The dynamics of leadership and employee performance are central to the success and sustainability of organizations, especially in competitive environments such as those found within Iran's industrial sector. Contribution: This study contributes to the existing literature by highlighting the role of transformational leadership in enhancing employee performance through innovative work behavior as a mediating factor. It offers valuable insights into how leadership styles can foster innovation and improve organizational performance, particularly within industrial organizations in Iran.
The effect of service quality and shariah compliance on customer loyalty by mediating customer satisfaction Romadhoni, Buyung; Amin, Asbi; Arnida, Arnida
Annals of Management and Organization Research Vol. 7 No. 2 (2025): November
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Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/amor.v7i2.2538

Abstract

Purpose: This research to examine the influence of Service Quality and Shariah Compliance on Customer Loyalty; Service Quality and Shariah Compliance influence customer satisfaction; Customer Loyalty influences Customer Satisfaction; Service Quality and Shariah Compliance towards Customer Loyalty by mediating customer satisfaction. Methodology/approach: This study uses a quantitative descriptive research. Taken from clients of PT Bank Syariah Indonesia KCP Makassar Panakukang with a test estimate of 150 respondents. Results: Service quality, Shariah Compliance and customer satisfaction has a positive effect on customer loyalty; service quality and Shariah Compliance has a positive effect on customer satisfaction; service quality has a positive effect but Shariah Compliance has not effect on customer loyalty through customer satisfaction. Conclusion: Of the seven hypotheses found, six were accepted but one hypothesis was rejected. Limitations: A survey of 150 clients at one branch, which restricts the generalizability of the findings to all customers of PT Bank Syariah Indonesia in Makassar. Contribution: It is hoped that the results of this research can provide information on marketing strategies in sharia practice, especially in improving service quality, sharia compliance, customer satisfaction in increasing customer loyalty.
Multi-objective planning for a multi-echelon supply chain using parameter-tuned meta-heuristics Bazyar, Afshar; Abbasi, Morteza
Annals of Management and Organization Research Vol. 7 No. 1 (2025): August
Publisher : goodwood publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/amor.v7i1.2542

Abstract

Purpose: This study presents a tri-objective model for the integrated planning of production and distribution within a multi-level supply chain network that encompasses multiple product types and time periods. Research methodology: The supply chain network includes manufacturer plants (MPs), distribution centers (DCs), retailers, and final customers. The proposed model aims to minimize total supply chain costs, ensure timely delivery of products to customers, and reduce the lost demand rate. Classified as a linear integer programming problem, which is NP-Hard, the model’s complexity is addressed using two multi-objective meta-heuristic approaches based on the Pareto method: the Non-Dominated Sorting Genetic Algorithm (NSGA-II) and the Non-Dominated Ranking Genetic Algorithm (NRGA). The Taguchi method is employed to optimize the input parameters of these algorithms. Results: The performance of the proposed solution methods is evaluated through various test problems of different dimensions. Statistical analyses confirm the effectiveness and reliability of both algorithms in achieving the defined objectives. Conclusions: The findings highlight that multi-objective meta-heuristic approaches, when parameter-tuned appropriately, provide efficient and practical solutions for integrated supply chain planning, offering a balance among cost, service level, and demand fulfillment. Limitations: The study acknowledges the inherent complexity of the problem and the dependency of meta-heuristic outputs on parameter settings, which may influence solution robustness. Contribution: This research contributes to the literature by providing a robust framework for optimizing production and distribution in complex supply chain networks, delivering insights into the application of advanced algorithmic strategies in operational planning.
Generation Z's understanding of development sustainability in Indonesia through the perspective of intellectual intelligence Rumefi, Ufi
Annals of Management and Organization Research Vol. 6 No. 4 (2025): May
Publisher : goodwood publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/amor.v6i4.2544

Abstract

Purpose: The purpose of this study is to determine the contribution of Generation Z to sustainable development in Indonesia, which is based on intellectual intelligence. Research Methodology: The method used in this study was a descriptive quantitative method that distributes questionnaires. The target of the questionnaire was Generation Z in the Pasuruan district area, which was carried out using random sampling so that as many as 214 respondents were obtained. This study also used the WarpPLS version 22. Results: The results of this study show that Generation Z, who are intelligent and environmentally conscious, can be the main driver in achieving sustainable development goals in Indonesia. The existence of those who are active and concerned about environmental issues helps create a society that is more aware of the importance of protecting and preserving the environment for future generations. Conclusions: It can be concluded that with a deep understanding of environmental ethics, Generation Z can influence various aspects of life, including education, business, and public policy. Limitations: This research is limited to the 2023 research year is limited to the independent variable Environmental Ethic, the dependent variable Sustainable Development and to the mediating variable Intellectual Intelligence, the respondent is Gen Z in the Pasuruan regency area.. Contribution:  This study examines the role of Gen Z in realizing sustainable development from the perspective of intellectual intelligence. The study also identified the phenomenon of generation z unemployment in the last two years, which can slow down the sustainability of development in Indonesia by weakening purchasing power, so that the economic growth rate will decline. Novelty: This study uses environmental ethics as a variable. This study explored the variables of sustainable development, intellectual intelligence, and environmental ethics in generation z. The use of this environmental ethics variable can provide new information about individual awareness and the role of generation z in sustainable development.
Adoption of Artificial Intelligence in retail: Examining the impact of technological and organizational factors on customer retention and loyalty Zerine , Ismoth; Biswas , Younis Ali; Doha, Md Zulkernain; Meghla , Humayra Mehreen; Polas, Mohammad Rashed Hasan
Annals of Management and Organization Research Vol. 6 No. 3 (2025): February
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Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/amor.v6i3.2548

Abstract

Purpose: This study investigates the factors influencing retail firms' intentions to adopt Artificial Intelligence (AI) to enhance customer retention and loyalty in Dhaka, Bangladesh. The research focuses on examining how perceived usefulness, perceived ease of use, competitive pressure, technological readiness, and organizational innovativeness influence retail entrepreneurs’ adoption of AI as a strategic tool for customer engagement. Research Methodology: A quantitative research design was employed, incorporating a hypothetical-deductive approach. The study utilized a cross-sectional design, drawing a sample of 250 retail firms through stratified random sampling in Dhaka. Data were collected using structured questionnaires and analyzed using statistical techniques to assess the relationships between the variables. Results: The study identified that all five factors perceived usefulness, perceived ease of use, competitive pressure, technological readiness, and organizational innovativeness positively and significantly influence retail entrepreneurs' intentions to adopt AI. These findings emphasize the crucial role of both technological and organizational dynamics in driving AI adoption decisions within the retail sector. Limitations: The research is geographically confined to retail firms in Dhaka, which may limit the generalizability of the findings to other regions or countries. Furthermore, the study's cross-sectional design restricts the ability to monitor AI adoption trends over time, indicating that future research could benefit from employing longitudinal designs and encompassing a broader geographical scope. Contribution:  This study provides valuable insights for retail managers and entrepreneurs seeking to leverage AI to enhance customer loyalty. It underscores the importance of fostering technological readiness and cultivating a culture of innovation within retail firms. The research contributes to the expanding body of knowledge on AI adoption in emerging markets, particularly concerning customer retention strategies in the retail sector.
Challenges and solutions for implementing knowledge management in knowledge-based companies supply chains Torabi, Hassan; Maalmir, Ali; Ahmadi, Hossein
Annals of Management and Organization Research Vol. 7 No. 1 (2025): August
Publisher : goodwood publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/amor.v7i1.2600

Abstract

Purpose: This study investigates challenges in implementing knowledge management systems within supply chains of knowledge-based companies in Iran and proposes actionable solutions for effective application. Methodology/Approach: A qualitative approach was employed, combining library studies, structured interviews with company founders, managers, and experts, and focus group discussions. A total of 182 propositions were categorized into six key themes—Financial Factors, Environmental Factors, Organizational Factors, Technology Factors, Personal Factors, and Strategic Action—and 31 subcategories. Results/Findings: The research identified significant obstacles, including inadequate planning, insufficient training, unclear organizational roles, regional influences, political challenges, lack of awareness regarding benefits, and poor financial management. Recommended solutions include creating detailed plans, appointing dedicated roles for knowledge management, improving training, fostering adaptability, and optimizing financial management practices. Conclusions: A systematic, proactive approach integrating strategic planning, cultural considerations, and flexible frameworks is essential for overcoming barriers. These measures enhance supply chain management and bolster competitiveness in a knowledge-driven economy. Limitations: This study is specific to knowledge-based companies in Iran and may not reflect industries or regions with differing contexts. Contribution: The findings provide valuable insights for policymakers, academics, and practitioners aiming to optimize knowledge management implementation, supporting innovation and efficiency in supply chains.
Data-Driven Sustainability: How Predictive Analytics ShapeSupply Chain Performance Zerine, Ismoth; Biswas , Younis Ali; Doha, Md Zulkernain; Meghla , Humayra Mehreen; Polas, Mohammad Rashed Hasan
Annals of Management and Organization Research Vol. 6 No. 4 (2025): May
Publisher : goodwood publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/amor.v6i4.2613

Abstract

Purpose: The integration of predictive analytics into supply chains has emerged as a critical  driver of sustainability in the manufacturing sector. This study explores the role of predictive analytics in enhancing sustainable supply chain performance, with a particular focus on manufacturing firms in Dhaka, Bangladesh. Research Methodology: This study adopts a positivist paradigm with a hypothetical deductive approach and employs a cross-sectional design. Data were collected from 211 manufacturing firms using stratified random sampling and structured questionnaire surveys.   Results: The findings revealed that supply chain transparency, predictive analytics accuracy, data integration, and organizational sustainability goals positively and significantly influenced sustainable supply chain performance. However, no significant relationship was found between technology readiness and sustainable supply chain performance, indicating the need for further investigation into factors beyond technological capabilities. Conclusions: This study concludes that while predictive analytics and aligned organizational practices are key drivers of sustainable supply chain performance, technology readiness alone is insufficient, highlighting the importance of integrated strategies beyond infrastructure capability. Limitations: This study is limited to manufacturing firms in Dhaka and adopts a cross-sectional design, which restricts the generalizability of the findings. Future research should explore longitudinal studies and incorporate other industries to provide a broader perspective on sustainable supply chain performance. Contribution: These results highlight the importance of fostering transparent practices, enhancing predictive analytics capabilities and aligning organizational goals with sustainability objectives. The practical implications include strategies for improved data integration and analytics adoption to drive sustainable outcomes
Identifying and prioritizing the advantages of implementing blockchain technology in public-private enterprises Forozandeh, Mohammad
Annals of Management and Organization Research Vol. 7 No. 2 (2025): November
Publisher : goodwood publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/amor.v7i2.2621

Abstract

Purpose: Identifying and prioritizing the benefits of implementing blockchain technology in public-private enterprises. Research Methodology: A comprehensive literature review on this topic revealed a variety of benefits associated with the implementation of blockchain technology. These identified benefits were then presented to experts for prioritization through the use of the DEMATEL questionnaire, leading to the development of the DANP decision matrix. Results: The benefits were systematically ranked, resulting in the prioritization of tracking, security, and sustainability. Regarding the importance of the identified benefits, the experts ranked "Improving the Quantity and Quality of Services" as the most important and highest-priority benefit of implementing blockchain technology. Conclusions: Implementing blockchain technology has many important benefits for public-private companies. Limitations: Due to the research timeframe and limited interactions, only a few organizations and a medium number of personnel were examined. Contribution: Recommendations are provided for the effective application of blockchain technology to managers of public-private enterprises. This research offers valuable insights into the key benefits and priorities for implementing blockchain technology in state-owned companies. These findings can inform strategic decision-making and guide the effective adoption of this transformative technology.