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Annals of Management and Organization Research
Published by Goodwood Publishing
ISSN : -     EISSN : 26857715     DOI : 10.35912/amor
Core Subject : Economy,
Economics, Econometrics & Finance
The Annals of Management and Organization Research (AMOR) is an international, peer-reviewed, and scholarly journal that publishes high-quality research articles covering qualitative and quantitative research discussing interesting and contemporary topics on all areas of management and organization sciences. AMOR is aimed at providing academic media for researchers, academicians and practitioners to express their innovative ideas in developing theories and practice of management and organization. The scopes of the journal include, but are not limited to, the following fields: - Management education, particularly experiential education - Organizational behavior - Business strategy and policy - Organisational theory - Human resource management - Business Management - Financial Management - Leadership - Marketing Management - Risk Management - Supply Chain Management - Strategic Management - Organizational Learning - Organizational Culture - Corporate Governance - Reward Management - Educational Management
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 364 Documents
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Shareholder value diminution through long-term debts: Evidence from the Nigerian oil industry Ikwuo, Ama Kalu; Nwite, Isaiah Michael; Nworie, Gilbert Ogechukwu; Nworie, Fidelia Nkechi
Annals of Management and Organization Research Vol. 6 No. 3 (2025): February
Publisher : goodwood publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/amor.v6i3.2628

Abstract

Purpose: Failure to maintain an optimal balance between the benefits of long-term debts and the risks associated with financial distress often results in the erosion of shareholder value. In view of the above problem, this study examined whether long-term debts affect shareholder value diminution among listed oil and gas firms in Nigeria. Research Methodology: The ex-post facto research design was deployed on a sample of five firms purposively selected from a population of nine listed oil and gas firms in Nigeria. Secondary data were sourced from the firms’ annual reports between 2014-2023. The hypotheses were tested using panel-estimated generalised least squares. Results: An increase in long-term debt to asset ratio significantly contributes to shareholder value diminution (? = -42.56871; p-value of 0.0003); an increase in long-term debt to equity ratio significantly contributes to shareholder value diminution (? = -5.441092; p-value of 0.0005). Limitations: The study sampled only five out of nine listed Nigerian oil and gas firms and relies solely on net assets per share to measure shareholder value, which may not fully capture the industry's broader financial dynamics. Contribution:  In conclusion, the over-reliance on long-term debt financing contributes to heightened financial vulnerability as well as sabotages the aim of maximising shareholders wealth. We recommend that the management of companies in the Nigerian oil and gas industry implement stricter controls on their long-term debt-to-asset ratios by setting a threshold beyond which debt levels should not increase in order to avoid significant shareholder value erosion.
The nexus between agricultural exports and food security in Zimbabwe Kondo, Talent; Tambudzai, Zachary
Annals of Management and Organization Research Vol. 7 No. 1 (2025): August
Publisher : goodwood publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/amor.v7i1.2630

Abstract

Purpose: This study aimed to evaluate the relationship between agricultural exports and food security in Zimbabwe from 1990 to 2023. Research Methodology: A time-series analysis was conducted using the Ordinary Least Squares (OLS) method and autoregressive distributed lag (ARDL) bounds testing approach to examine both short-run and long-run dynamics. Diagnostic tests, such as ADF, multicollinearity, heteroskedasticity, and serial correlation, were performed to ensure robustness.   Results: The findings revealed that agricultural exports had a positive and statistically significant effect on food security. A 1% increase in agricultural exports leads to a 0.007% increase in food security. Other variables, such as rainfall, capital expenditure, and consumption expenditure, positively influenced food security, whereas rural and urban population growth negatively impacted it. Conclusions: Agricultural exports play a critical role in enhancing food security in Zimbabwe by generating foreign currency and promoting investment in the agricultural sector. However, demographic pressures and climate-related risks remain significant challenges. Limitations: The study is limited by data availability, as annual data may overlook short-term changes. Additionally, some potentially influential variables were excluded because of data constraints. Contribution: This study contributes empirical evidence to policy debates on balancing export-oriented agriculture with domestic food needs. It offers actionable insights for government ministries and institutions involved in agricultural planning, advocating greater support for capital investment, infrastructure, and farmer education to ensure sustainable food security outcomes.
Digital banking's effect on the banking industry & system transformation Sarker, Debobrota Kumar; Sarker, Bipul Kumar; Shaha, Shompa Rani; Sarker, Sajib; Borddin, Ali
Annals of Management and Organization Research Vol. 6 No. 4 (2025): May
Publisher : goodwood publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/amor.v6i4.2644

Abstract

Purpose: This study examines how digital banking has affected Bangladesh's banking industry by emphasizing its ramifications, difficulties, and revolutionary influences. Research Methodology: With 200 participants and secondary sources, this study employs a mixed-methods approach and concludes that digital banking improves financial inclusion, convenience, and security.  However, obstacles to complete adoption include societal problems, legislative restrictions, and inadequate infrastructure.  While inequalities in digital literacy and geographic access continue to be major concerns, security, accessibility, and time efficiency are also important contributing variables. Results: Although the results highlight the potential of digital banking to modernize the banking sector and promote economic growth, their wider application is limited by factors, including their geographical concentration and dependence on self-reported data. Conclusions: Bangladesh has enormous potential for equitable growth and financial innovation compared with digital banking. Nevertheless, for widespread adoption, infrastructure deficiencies, digital illiteracy, and security issues must be addressed. Limitations: This study's limitations include its dependence on self-reported data, regional focus, and inadequate technology infrastructure that affects the uptake of digital banking. Contribution:  This study advances our knowledge of how digital banking is changing conventional banking institutions and provides practical advice to industry executives and legislators on how to remove obstacles and create a more robust and inclusive financial system. Novelty: This study emphasizes financial inclusion, technological obstacles, and specific recommendations for sustainable growth and innovation, highlighting the revolutionary influence of digital banking on Bangladesh's banking industry.
The influence of physical work environment on employee performance of Dana Usaha Cooperative in Denpasar Putra, I Made Luhur Adi; Prihastini, Komang Angga; Putri, Ni Made Giana Agastya
Annals of Management and Organization Research Vol. 6 No. 4 (2025): May
Publisher : goodwood publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/amor.v6i4.2647

Abstract

Purpose: The increasingly tight competition among cooperative business employees continues to improve their performance. Employee performance can be improved, one of which is by ensuring a comfortable physical work environment. This study was conducted to determine the influence of the physical work environment and the most dominant variables influencing the performance of employees of the Dana Usaha Cooperative in Denpasar. Research Methodology: This study was conducted at the Sedana Usaha Cooperative. Data collection was carried out through observation data collection techniques, in-depth interviews, and documentation. The study population consisted of 90 employees. The data analysis technique used was the saturated sampling technique or census, which is used if the entire population is used as respondents with the provision that the population is not enough from 100 people. Results: The physical work environment has a positive, significant effect simultaneously and partially on employee performance and has a dominant effect on employee performance at the Dana Usaha Cooperative in Denpasar. Conclusions: Physical Work Environment on Employee Performance has a positive and significant effect simultaneously, a positive and significant effect partially, and a dominant effect on Employee Performance. Limitations: Physical work environment in the form of lighting, air circulation, noise, cleanliness, and work facilities on employee performance measured through a validated questionnaire. Contribution:  The results of this study can provide input to leaders to evaluate and implement a good physical work environment so that employee productivity remains good and increases.
UTAUT model: Intent to use Mangusada app with technophobia as moderator Novitasari, I Gusti Ayu; Widayani, Ni Luh Ulansari Manikan
Annals of Management and Organization Research Vol. 7 No. 2 (2025): November
Publisher : goodwood publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/amor.v7i2.2660

Abstract

Purpose: This study employs the Unified Theory of Acceptance and Use of Technology (UTAUT) model to examine the utilization of the Mangusada Mobile Application within the context of technophobia. It aims to analyze how performance expectancy, effort expectancy, facilitating conditions, habit, and trust influence behavioral intention and use behavior of the application. Methodology: The study involved 145 users of the Mangusada Mobile Application. Data were analyzed using the P artial Least Squares Structural Equation Modeling (PLS-SEM) technique with SmartPLS version 4.0. Results: Findings reveal that performance expectancy, effort expectancy, facilitating conditions, habit, and trust significantly and positively affect behavioral intention and use behavior. However, technophobia does not significantly moderate the relationships between performance expectancy, effort expectancy, and facilitating conditions with behavioral intention. Conclusion: The results indicate that users’ behavioral intention and usage of Mangusada Mobile are primarily driven by perceived performance, ease of use, available support, habitual engagement, and trust. Fear of technology does not appear to be a major deterrent. Limitations: The study is limited by its relatively small sample size, single research location, and the exclusive use of technophobia as a moderating variable. Future research should incorporate larger and more diverse samples and consider additional moderating factors such as digital literacy and perceived risk. Contribution: This study contributes to the UTAUT literature by integrating technophobia as a moderating factor and providing insights into technology acceptance in healthcare mobile applications.
Unraveling communication effects on small-scale vendors’ businesses in Kigali’s Ejoheza Modern Market Manirakiza, Jean Baptiste; Majariwa, David; Ocan, Johnson
Annals of Management and Organization Research Vol. 7 No. 2 (2025): November
Publisher : goodwood publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/amor.v7i2.2691

Abstract

Purpose: The research aimed to understand how small-scale vendors exchange with their customers from various linguistic backgrounds. It particularly sought to explore how language proficiency influences business interactions and customer satisfaction in the Ejoheza Modern Market, Kigali. Methods: Using a qualitative approach, the study investigated the language preferences and communication practices of small-scale vendors. Data were collected through direct observation and interviews with selected vendors to identify the main languages used in daily transactions and coping mechanisms adopted when facing language barriers. Results: The findings revealed that all vendors can easily speak Kinyarwanda, but only a few of them can communicate in English and French. This limitation affects their interaction with non-Kinyarwanda-speaking customers, often leading to communication breakdowns. To address this challenge, vendors rely on translation applications on their phones or seek assistance from interpreters to facilitate exchanges. Conclusion: The study concludes that language proficiency significantly influences vendors’ ability to attract and serve diverse customers, which in turn affects sales and market inclusivity. Limitations: The study was limited to Ejoheza Modern Market and did not include other markets in Kigali, which restricts the generalization of the findings. Contribution: This study highlights the critical role of language skills in enhancing small-scale vendors’ business success. It recommends establishing affordable language training programs to empower vendors, improve customer relations, and promote inclusive economic growth in Rwanda’s urban markets.
Entrepreneurial perspective of the circular economy: Origin and principles towards a sustainable world Nson, Yilkes Danladi; Adejoh , Abimaje Solomon
Annals of Management and Organization Research Vol. 7 No. 2 (2025): November
Publisher : goodwood publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/amor.v7i2.2693

Abstract

Purpose: This paper aims to add to the discourse on circular economy by further explaining the concept of CE and its application in entrepreneurship and business to ensure a cleaner environment in quest of a sustainable world. Research Methodology: This study adopted in-depth qualitative exploratory review of relevant work related to the scope of the study. The study collected secondary data from relevant materials including articles, conference papers, company publications, theses, books, periodicals and other documents available on the internet. Results: The study findings argue that CE system centers around a regenerative, and restorative economic system, anchored on 7Rs principles. Businesses, entrepreneurs, government and policy makers must be mindful of the importance of CE to ensure responsible sustainable production and consumption in quest of a sustainable world. Conclusions: The study concludes that the adoption of CE plays a key role in achieving economic stability, environmental protection, social well-being, thereby accelerating SDGs. Limitations: This study is limited to the concept of CE, principles and application in pursuit of economic stability, environmental protection and social well-being as well as achieving sustainable world. Contributions: This study will aid organizations, researchers, entrepreneurs, government, and community leaders to develop and implement policies that will ensure a cleaner environment for a sustainable future for all.
Exploring welfare, organizational commitment, and turnover intention: An empirical investigation of Indonesian Air Force pilot Santoso, Budi; Haliansyah, Haliansyah
Annals of Management and Organization Research Vol. 7 No. 2 (2025): November
Publisher : goodwood publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/amor.v7i2.2787

Abstract

Purpose: This study aims to investigate how organizational commitment and welfare affect the likelihood of pilots leaving the Indonesian Air Force. It examines whether organizational commitment acts as a bridge between welfare and turnover intention. The goal is to provide insights into improving pilot retention, ensuring operational readiness and national security. Methodology: Research design employs a quantitative research approach using Structural Equation? Modeling (SEM) PLS to analyze the relationships between welfare, organizational commitment, and turnover intention among Indonesian Air Force pilots. Data were collected through a survey questionnaire distributed to active-duty pilots. Results: Findings indicate that welfare and organizational commitment both significantly reduce turnover intention. Affective commitment (emotional attachment to the organization) is the strongest factor in reducing turnover intention. Better welfare policies, such as job satisfaction programs, improve organizational commitment, further lowering turnover rates. Conclusions: Enhancing welfare policies and organizational commitment can help retain skilled pilots. The Indonesian Air Force should focus on comprehensive welfare programs and engagement strategies to strengthen pilots' commitment and reduce turnover. Limitations: This study only examines organizational commitment and welfare. Other factors, like leadership styles and career development opportunities, were not considered. Contribution: This research helps military policymakers and organizational leaders understand how to improve pilot retention. It contributes to studies on employee retention in high-risk professions and provides practical recommendations for enhancing workforce stability.
Strengthening firm sustenance through entrepreneurial innovation: Evidence from the Nigerian industrial goods sector Nworie, Gilbert Ogechukwu; Onochie, Christopher Chinedu; Nwakoby, Nkiru Peace
Annals of Management and Organization Research Vol. 6 No. 4 (2025): May
Publisher : goodwood publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/amor.v6i4.2796

Abstract

Purpose: The dearth of innovation not only limits operational efficiency, but also exposes firms to heightened risks of obsolescence and market displacement. Thus, this study ascertains the effect of entrepreneurial innovation on the sustainability of listed industrial goods firms in Nigeria. Research Methodology: A sample size of eight out of 13 listed industrial goods firms was selected. Using the ex-post facto research strategy, secondary data were extracted from firms’ annual reports over a ten-year period (2014-2023). Analyses were performed using descriptive test, linearity test, heteroskedasticity test, autocorrelation test, and ordinary least square regression. Results: It was found that entrepreneurial innovation practice significantly enhances firm sustenance (proxy by operating cash flow ratio) among listed Nigerian industrial goods firms (b = 0.352574; p-value = 0.004759). Conclusions: By fostering a culture of innovation, investing in research and development, and leveraging modern technologies, firms can position themselves for long-term success despite prevailing economic challenges. Limitations: One limitation of this study is the small sample size, as only eight of the 13 listed industrial goods firms in Nigeria were included. Contribution:  This study contributes to the literature by addressing the gap in the existing literature on entrepreneurial innovation in industrial goods firms, particularly publicly listed firms in Nigeria, an area largely overlooked in prior research on SMEs and niche industries. Recommendation: This study recommends that company executives establish dedicated innovation departments or strengthen existing ones to drive continuous improvement in the firm.
Analyzing TripAdvisor reviews to improve service quality at Courtyard Marriott Bali Nusa Dua Resort Vijaya, Bagaskara; Pitanatri, Putu Diah Sastri; Pratiwi, Kadek Andita Dwi
Annals of Management and Organization Research Vol. 7 No. 1 (2025): August
Publisher : goodwood publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/amor.v7i1.2857

Abstract

Purpose: This study aims to explore trends in guest satisfaction at the Courtyard by Marriott Bali Nusa Dua Resort by analyzing online reviews from TripAdvisor, with the objective of enhancing service quality. Methods: The research follows a systematic methodology that begins with scraping guest reviews from TripAdvisor, ensuring the collection of relevant data. Subsequently, a thorough data cleaning and preprocessing process is undertaken to guarantee high-quality data. The study then utilizes time series analysis, specifically the ARIMA model, to analyze the evolving patterns of guest satisfaction over time. Results/findings: The findings show that the majority of guest feedback is positive, indicating general satisfaction with the hotel. The ARIMA model reveals that guest satisfaction is highly influenced by previous satisfaction levels, suggesting a trend where past experiences strongly impact future perceptions. Conclusions: These results provide valuable insights into the key drivers of guest satisfaction, offering actionable recommendations for hotel management. By understanding the dynamic factors that influence guest experiences, management can improve service quality, respond more effectively to unexpected situations, and remain competitive in the market. Limitations: The ARIMA model does not account for external factors, such as holiday seasons or marketing changes, nor does it analyze the specific content of reviews or differentiate between guest segments. Additionally, comparisons with competitors can provide a broader strategic context for a more comprehensive understanding. Contribution: The combination of sentiment analysis and time series forecasting in this study offers a unique contribution, enabling data-driven decisions that support continuous service improvement and customer satisfaction.

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