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Jurnal Manajemen dan Bisnis
Published by Sekolah Tinggi Ilmu Ekonomi Serelo Lahat
ISSN : 23015551     EISSN : 28291387     DOI : https://doi.org/10.53812/jmb.v9i2
Core Subject : Science,
Decision Sciences, Operations Research & Management
Focus and Scope of Journal Management and Business cover the field of Management that consists of Financial Management, Marketing Management, Human Resource Management, Operations, Strategy, Information Systems, e- Business, Business Ethics and Administrative Sciences based on local wisdom.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 44 Documents
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PENGARUH PENDIDIKAN, KECERDASAN EMOSIONAL DAN KECERDASAN INTELEKTUAL TERHADAP KINERJA PEGAWAI PADA DINAS KESEHATAN KABUPATEN LAHAT DANANG HADI
Jurnal Manajemen dan Bisnis Vol 10 No 1 (2021): Jurnal Manajemen dan Bisnis - Juni 2021
Publisher : Sekolah Tinggi Ilmu Ekonomi (STIE) Serelo Lahat

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Abstract

The purpose of this study was to determine and analyze the effect of education on the performance of Lahat District Health Office employees, emotional intelligence on the performance of Lahat District Health Service employees, Intellectual Intelligence on the Lahat District Health Office employees' performance, Education, Emotional Intelligence and Intellectual Intelligence on the performance of Health Service employees. Lahat District. In this study used primary data and secondary data, primary data obtained by distributing questionnaires to 88 respondents who became the sample. The data analysis technique used is Multiple Linear Regression from the SPSS software package, used in hypothesis testing. From the results of data analysis on the variables studied, namely Education, Emotional Intelligence and Intellectual Intelligence, it shows a significant relationship with the performance of the Lahat District Health Office employees.
PENGARUH KEUNGGULAN PRODUK DAN KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN PADA BENGKEL MOTOR BAMA DI TANJUNG DALAM KECAMATAN GUMAY TALANG KABUPATEN LAHAT Hayani
Jurnal Manajemen dan Bisnis Vol 11 No 1 (2022): Manajemen dan Bisnis
Publisher : Sekolah Tinggi Ilmu Ekonomi (STIE) Serelo Lahat

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Abstract

Based on the results of data processing, the regression equation Y = 4.666 + 0.092 + 0.808 The constant value of 4.666 means that if the independent variables are ignored or assumed to be zero, the value of the Consumer Satisfaction variable (Y) is 4.666 The value of the Product Advantage variable (X1) is 0.092 which means if the Product Advantage variable (X1) is increased by 0.092 it will increase the Consumer Satisfaction variable (Y) by 0.092. The value of the Service Quality variable (X2) is 0.808, which means that if the Service Quality variable (X2) is increased by 0.970, it will increase the Consumer Satisfaction variable (Y) by 0.808. The value of the terminated coefficient is 0.733, meaning that the independent variables have a contribution to the dependent variable of 73.3% and the remaining 26.7% is influenced by other factors not examined by the author. Adjusted R Square value of 0.329 means that the independent variables have a relationship with the dependent variable of 0.720. Testing the effect of the Product Excellence variable (X1) on Consumer Satisfaction (Y) with partial testing obtained the calculated value for the Product Excellence variable (X1) obtained a Sig value of 0.022, namely Sig 0.404 < 0.05 which means the Product Excellence variable (X1) has a significant effect on Satisfaction Consumers (Y), then reject Ho and accept Ha, so the hypothesis in this study is proven to show there is a significant effect of Product Excellence variable (X1) on Consumer Satisfaction (Y). Testing the influence of the Service Quality variable (X2) on Consumer Satisfaction (Y) with partial testing, the t_count value for the Service Quality variable (X2) obtained a Sig value of 0.000, namely Sig 0.000 > 0.05 which means that the Service Quality variable (X2) has no effect. Significantly on Consumer Satisfaction (Y), then accept Ho and reject Ha, so the hypothesis in this study is not proven to show a significant influence between Service Quality (X2) variables on Consumer Satisfaction (Y) The joint test shows a significant value of 0.000 meaning Sig 0.000 <0.05 then Ho is rejected and Ha is accepted. This means that the variables of Product Excellence (X1), and Service Quality (X2), have a significant effect together on Consumer Satisfaction (Y).
PERANAN KEPEMIMPINAN DALAM PEMBERDAYAAN PEGAWAI PADA KANTOR BAGIAN PERTANAHAN SEKRETARIAT DAERAH KABUPATEN LAHAT Yulia Hartati
Jurnal Manajemen dan Bisnis Vol 11 No 1 (2022): Manajemen dan Bisnis
Publisher : Sekolah Tinggi Ilmu Ekonomi (STIE) Serelo Lahat

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Abstract

This Research aim to to test How Role Leadership In Enableness of Officer At Part Of Land Secretariat Area Sub-Province Lahat. Technique Intake of sampel weared by is census method conducted by taking the overall of subyek, sampel in this research amount to Thirty One who is in Part Of Land Secretariat Area Sub-Province Lahat. Analysis Data at this research use deciphrable descriptive method qualitative as trouble-shooting investigated with mengambarkan situation of object or subjek research of someone, institute, society etc. at the time of now pursuant to fact which look or as it is. From result of research obtained that role of leadership in course of enableness have walked eminently able to be seen from existence of system execution location of officer, officer development, conservancy of officer exploiting and officer. Leadership at Part Of Land Secretariat Area SubProvince Lahat have succeeded to execute enableness of officer effectively. This matter is proved with existence of system location of officer pursuant to objective criterion, executed officer development system intensively and pay attention ability of officer and also officer exploiting system paying attention psychology condition and requirement all its officer
PENGARUH KUALITAS PRODUK DAN KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN PRODUK KECANTIKAN (STUDI KASUS PADA ROYAL JAVANA SPA LAHAT) Darwin Kesuma, Heri Fitriadi, Intan Purnamasari
Jurnal Manajemen dan Bisnis Vol 11 No 1 (2022): Manajemen dan Bisnis
Publisher : Sekolah Tinggi Ilmu Ekonomi (STIE) Serelo Lahat

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Abstract

Testing the effect of Product Quality (X1) on Customer Satisfaction (Y) with partial testing obtained t_count value for Product Quality variable (X1) obtained Sig value of 0,000 which means Sig 0,000 <0,05 which means the Product Quality variable (X1) has a significant effect on Customer Satisfaction (Y), then Ho is rejected and Ha is accepted, so the hypothesis in this study is shown to show a significant influence on Product Quality (X1) variable on Customer Satisfaction (Y). Testing the effect of Service Quality variable (X2) on Customer Satisfaction (Y) with partial testing obtained t_count value for Service Quality variable (X2) obtained Sig value of 0.339 which means Sig 0.339> 0.05, which means Service Quality variable (X2) is not significant effect on Customer Satisfaction (Y), then Ho is accepted and Ha is rejected, so the hypothesis in this study is not proven to show a significant influence on Service Quality (X2) variable on Customer Satisfaction (Y). The calculated F value is 39,367, with a significant level of 0.05, the Sig value is 0,000, which means Sig 0,000 <0,05, Ho is rejected and Ha is accepted. This means that the Product Quality variable (X1), and Service Quality (X2), influence together - the variable Customer Satisfaction (Y), so the hypothesis in this study proved to have a significant effect

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