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Jurnal Manajemen dan Organisasi

jmo
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Published by Institut Pertanian Bogor

ISSN : 20889372 EISSN : 25278991 DOI : 10.36706/jtk

Core Subject : Economy,

Economics, Econometrics & Finance

Jurnal Manajemen dan Organisasi merupakan media publikasi ilmiah yang memuat artiket-artikel; di bidang manajemen dan organisasi dengan ruang lingkup manajemen pemasaran, keuangan, sumber daya manusia dan operasi. Jurnal Manajemen dan Organisasi didedikasikan untuk menumbuhkan kreasi pertukaran ide antara akademisi, kalangan industri atau bisnis praktis, dan institusi pemerintah dalam bidang manajemen dan organisasi. Jurnal ini diterbitkan tiga kali dalam setahun, yaitu bulan April, Agustus, dan Desember. Artikel yang dimuat dalam jurnal ini mengedepankan analisis objektif terhadap kasus manajemen dan organisasi dalam perspektif akademik berupa hasil penelitian di bidang manajemen dan organisasi dalam perpektif akademik berupa hasil penelitian di bidang manajemen dan review terhadap konsep manajemen baru maupun implementasi konsep manajemen dengan studi literatur. Redaksi menerima naskah dari berbagai pihak untuk dimuat pada jurnal ini. Naskah yang masuk harus mengikuti Format Penulisan Naskah Jurnal Manajemen dan organisasi.

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Articles 303 Documents

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Pengaruh Working Capital Management terhadap Kinerja dan Risiko Perusahaan Ermawati, Wita Juwita
Jurnal Manajemen dan Organisasi Vol. 2 No. 1 (2011): Jurnal Manajemen dan Organisasi
Publisher : IPB University

It is important to manage and optimized working capital properly due its performance, risk implication and share value to the company. The tradeoff between profitability and liquidity determine the behavior of aggressiveness level of capital management of the company. Therefore, these study objectives are to identify the impact of cash conversion cycle on corporate financial performance and risk, and to identify the impact of aggressiveness level of capital management on corporate financial performance and risk. The study is focusing on 14 manufacture companies listed on Indonesian Stock Exchange. The study showed different result, which the cash conversion cycle was not significantly affecting corporate financial performance and risk; meanwhile the aggressiveness level of capital management was significantly affecting corporate financial performance and risk. Many of hypotheses were not able showed expected result due of limitation of sampling and short observation period or caused by the differences between companies in types, number of assets, liabilities, sales and credit policies.

Faktor-Faktor Kunci Kesuksesan Implementasi Manajemen Pengetahuan pada PT Unilever Indonesia Tbk. Windarti, Windarti; Sukmawati, Anggraini
Jurnal Manajemen dan Organisasi Vol. 2 No. 1 (2011): Jurnal Manajemen dan Organisasi
Publisher : IPB University

Social environment provides organization capability in knowledge creation, transfer and implementation which leading the company into successful knowledge management by providing competitive human capital. PT. Unilever Indonesia, Tbk as successful Indonesian company in Knowledge Management was awarded the Most Admired Knowledge Enterprise (MAKE) in Asia from 2005 until 2009. The study objectives are 1) to identify knowledge management implementation 2) to analyze the gap between perceived and actual implementation factors in knowledge management 3) to analyze social environment success factor in knowledge management implementation. The primary data collection methods were using questionnaires from 86 respondents and in depth interview with Learning Specialist of PT. Unilever Indonesia, Tbk, and secondary data were collected from journals, books, company annual year reports and other related literatures. There were five knowledge management implementation approaches used by the company: human resources development, learning environment as a culture, stakeholders’ knowledge as one of resources, community education and supported infrastructure and facilities. Statistical analysis showed there is no gap between perceived and actual implementation factors in knowledge management. And trust, autonomy, involvement and empowerment were the social environment key success factors in knowledge management implementation.

Faktor-Faktor Customer Experience Management yang Berpengaruh terhadap Peningkatan Citra Telkom Speedy pada PT TELKOM Kandatel Bekasi Nadhia, Aurora; Hubeis, Musa
Jurnal Manajemen dan Organisasi Vol. 2 No. 1 (2011): Jurnal Manajemen dan Organisasi
Publisher : IPB University

Speedy as PT. Telkom Product is facing a high competition in internet services provider business. The product functional value is not sufficient to win the competition but it is need the internet service image as product image. Nowadays, Consumer perspective about product image is determined by their experiences. This is the reason behind Customer Experience Management (CEM) which defines as a process of managing customer experiences through company products or services. The factors of CEM are product, service, channel, promotion and brand. The research objectives at PT. Telkom Kandatel Bekasi are (1) to identify CEM factors of SPEEDY (2) to identify which CEM factors are influencing product image, (3) to indentify dominant CEM factor which influencing product imager (4) to recommend the effective implementation of CEM. The research showed 68,8 percent CEM factors were influencing Telkom Speedy image, which there are three factors e.g. product, promotion and brand were partially influenced Telkom Speedy image. Product was the most dominant factors of CEM which influenced image. The research recommended PT. Telkom to improve the quality of Telkom Speedy through speed of internet access improvement, front liners services, and promotion, to manage customer experience.

Analisis Kepuasan Kerja Karyawan Melalui Faktor-Faktor Quality of Work Life (QWL) pada PT. Pertamina (Persero) Perkapalan Kartika, Lindawati; Maarif, Syamsul
Jurnal Manajemen dan Organisasi Vol. 2 No. 1 (2011): Jurnal Manajemen dan Organisasi
Publisher : IPB University

PT. Pertamina (Persero) Shipping as shipping division of PT. Pertamina (Persero) since 1959 is affecting by a new transformation strategy of PT. Pertamina, as holding, to face the oil and gas regulation - UU No. 22 year 2001, which change Indonesian oil market from monopoly into competitive market. As competitiveness strategy, the transformation is a necessary condition to achieve PT. Pertamina goal to be world class Oil Company. Employee commitments to service and performance quality are critical factors to achieve its goal, which human resources quality will be improved by providing employee satisfaction. The research objectives at PT. Pertamina (Persero) Shipping were (1) to identify the level of employee satisfaction, (2) to analyze the Quality of Work Life (QWL) , (3) to identify the factor of QWL which influence employee satisfaction, and (4) to identify the factors need to be improve to achieve employee satisfaction. The primary and secondary data were collected from the company. The primary data was collected using interviewed by likert scale questionnaires. And the research samples are 187 respondents which taken from 323 population of employee at PT. Pertamina (Persero) Shipping by cluster random sampling technique at 5% standard error, and analyzed by Structural Equation Modeling (SEM). The study showed employee satisfaction level is good, which indicated by 3,70 score of total value of turnover, absenteeism, age, job level and organization size and 3,63 score on average value of all QWL variables. The SEM analysis showed job satisfaction variables such as communication, safety and conflict resolutions are influencing QWL. Other QWL factors were identify to be improve, by order are health, career development, employee participation, adequate compensation, pride and job security.

Analisis Peluang Penyertaan Modal Pemerintah Daerah Kota XYZ pada PT Bank Jawa Barat dan Banten (Bank BJB) Palupi, Dian Yudo; Dewi, Farida Ratna; Indrawan, R. Dikky
Jurnal Manajemen dan Organisasi Vol. 2 No. 1 (2011): Jurnal Manajemen dan Organisasi
Publisher : IPB University

Economic growth and public welfare are the reason of regional autonomy regulation policy (UU No 22 year 1999). The policy allows regional economic resources managed by regional government to achieve its goal. One of the regional government strategies is investment strategy, which in this case investing in banking industry. The purposes of the study are 1) to identify the investment regulation on regional government 2) to identify the Bank BJB business and investment environment 3) to identify the comparison of investment feasibility on Bank BJB versus other banks 4) to identify the position of Stock Share A series owned by XYZ at Bank BJB. The data collection methods are using structured interview, in depth interview, field survey and literature study. The analysis tools are using institutional analysis, SWOT analysis and financial analysis. Institutional analysis showed XYZ regional government investment management is limited to regulation as follow 1) long term capital (stock share) investment limited only at BUMD (e.g. Bank BJB) 2) short term investment e.g. saving and deposit is limited only at healthy and feasible bank, and government bond which has small risk exposure. The financial analysis also showed the increasing performance of BJB Earning per Share (EPS) and Return on Equity (ROE) from 2006 until 2010. The SWOT analysis support other analysis that BJB Bank position in financial industry is suitable for long term and short term investment for XYZ regional government. Base on explanation above, the conclusions are the autonomy regulation limited XYZ regional government to invest as shareholders in A series (stock share) or B series (stock share) at BJB Bank only, and for short term investment is limited only at healthy and feasible bank, and government bond which has small risk exposure.

Model Internalisasi Budaya Organisasi di Institut Pertanian Bogor Noor, Neila Komalasari; Trisyulianti, Erlin
Jurnal Manajemen dan Organisasi Vol. 2 No. 1 (2011): Jurnal Manajemen dan Organisasi
Publisher : IPB University

Bogor Agricultural University (IPB) is one of popular university in Indonesia, it was concern to the provided of the human resources which have good quality and competent. That’s seven values of corporate culture are academic excellent, spiritualism, persevering, teamwork, empathy, responsible, and commitment. The objectives of this research are: (1) to identification organization culture in IPB, (2) to know the application of organization culture in IPB, (3) to recommend the model of internalization organization culture. This research used by descriptive analysis and Analysis Hierarchy Process (AHP) for analyzing internalization organization’s culture in Bogor Agricultural University. According to the survey, dept interview and literary analysis, the organization culture in IPB is including in power culture, person culture, and achievement culture. The application of organization’s culture in IPB is not maximal practice yet. The barrier of organization culture did not legitimate by Academic Senator, so the program that implementation organization culture is not yet. The factors that support organization culture in IPB is support from institution and human resource in IPB. The factor most influence in organization culture internalization in IPB is leadership. The actor most influence in organization culture internalization in IPB is head of university in IPB. The most influence objectives in organization culture internalization are actualization vision and mission organization. The alternative scenario in organization culture internalization is implementation learning organization in IPB.

Hubungan Mutu Pelayanan Dengan Loyalitas Pelanggan Jasa Pengiriman Paket Pada Kantor Pos Kota Depok Rahmawati, Emma; Hubeis, Musa
Jurnal Manajemen dan Organisasi Vol. 2 No. 2 (2011): Jurnal Manajemen dan Organisasi
Publisher : IPB University

fice were (1) To identify the relationship between service quality and customer loyalty; (2) To analyze the relationship strength between service quality and customer loyalty; (3) Assessing the service quality level by Depok City Post Office. The data collecting were primary and secondary data. Convenience sampling was chosen as sampling technique. The research analyze by descriptive analysis, Importance Performance Analysis (IPA), Range and Rank Spearman correlation test, and processed by Microsoft Excel 2007 and Software SPSS 17.0 version for Windows. The study by IPA showed the attribute spread out around all quadrant with the majority attributes placed on quadrant III, however the study will be focused on attributes placed Quadrant I: completly of information media, quick service and complaint service, which are the main important factors to improve. The research finding was proven the customer is categorize as loyal customer. The analysis of work attributes level showed reliability has no relation with loyality. The Relationship between Good Quality of Customer Service and Customer Packaging Delivery Service Loyalty in Depok City Post Office is strong showed by r = 0,277.

Analisis Kinerja Reksa Dana Saham Dengan Menggunakan Metode Sharpe Dan Jensen Untuk Periode 2005 – 2009 Pujiarti, Trisiwi; Dewi, Farida Ratna
Jurnal Manajemen dan Organisasi Vol. 2 No. 2 (2011): Jurnal Manajemen dan Organisasi
Publisher : IPB University

Every investment option are risky because of uncertainty. Each investment instruments have different risk levels. Measurement of risk impact depends on the type of Investment. "Do not put all your eggs into one basket" is frequently echoed to warning investors as suggestions effort to minimize the risks by investing in diversified portfolio to avoid losses. The sharpe method and Jensen method are the main analytical tools to analize Equity Fund Performance. The research are analyzing many of mutual fund such as TRIM Kapital mutual fund, Firtis Ekuitas mutual fund, Batavia Dana Saham mutual fund, and Schroder Dana Prestasi mutual fund. The research result gave the rating for the performance of stock mutual funds, which can be help investors and prospective investors in assessing the merits of a mutual fund. The ranking describe the ability of fund managers in managing performance of mutual funds, which the highest ranked have better ability than the other investment managers.

Analisis Efektivitas Social Media Dan Faktor Yang Mempengaruhi Keputusan Pembelian Es Krim Wall’s Magnum Berdasarkan Karakteristik Pengeluaran (Studi Kasus Mahasiswa Program Strata 1 Ipb) Pujasari, Syifa Ratna; Syamsun, Muhammad; Indrawan, R. Dikky
Jurnal Manajemen dan Organisasi Vol. 2 No. 2 (2011): Jurnal Manajemen dan Organisasi
Publisher : IPB University

The objectives of this study are (1) to find the effectiveness of social media used by Wall's Magnum ice cream based on the characteristics of the expenditure and (2) to analyze the factors that influence consumer purchasing decisions of Wall's Magnum ice cream based on characteristics of the expenditure. The research framework is using the Consumer Decision Model which analyze by regression analysis and consumer purchasing decisions model which analyze by descriptive analysis. The correlations between both models were analyzed by Canonical Correlation using of MINITAB 14, SPSS 16.00, Ms Excel and STATISTICA 8. The path analysis by CDM model for respondent with ≤ Rp 800,000 expenditure and for respondent with > Rp 800.000 were showing effectiveness of information about Wall's Magnum sent through social media. However, the path analysis showed that CDM model for respondent with ≤ Rp 800,000 expenditure is more effective rather than the CDM model and for respondent with > Rp 800.000. The results of canonical correlation analysis showed the most influencing factors on purchase decisions for respondent with the expense ≤ Rp 800,000 are brand and place of purchase, mean while the most influencing factors for respondent with the expenditure> Rp 800,000 are previous experience and packaging.

Analisis Economic Value Added (EVA) dan Market Value Added (MVA) sebagai Alat Pengukur Kinerja Keuangan PT SA Gulo, Wilmar Amonio; Ermawati, Wita Juwita
Jurnal Manajemen dan Organisasi Vol. 2 No. 2 (2011): Jurnal Manajemen dan Organisasi
Publisher : IPB University

The company should demonstrate good financial performance to attract investors by financial performance based on value-added and market value. The objectives of this study at PT SA limited were: (1) To analyze the financial performance by Economic Value Added (EVA) method, (2) To analyze the financial performance by Market Value Added (MVA) method. The results showed the company was not able to add economic value to the company, which proved by EVA in 2008 was higher than in 2009. It is concluded that the company can not afford to pay obligations to investors as expected. However, different result showed by MVA, which indicates the company succes to managed the investor confidence over a given capital by increasing the value of capital invested. MVA showed results in 2008, the value of MVA was positive, and in 2009, the company's MVA achieved a significant increase in the amount of 379.42% from the previous year. The share price continued to increase making the MVA values continue to rise.

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Contact Name
Hanif Fataroh

Contact Email
haniffataroh12@gmail.com

Phone
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Journal Mail Official
jmo@apps.ipb.ac.id

Editorial Address
-

Location
Kota bogor,

Jawa barat

INDONESIA