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INDONESIA
Journal of Business and Management
Published by Institut Teknologi Bandung
ISSN : 22523898     EISSN : 22523308     DOI : -
Core Subject : Science,
Decision Sciences, Operations Research & Management
Journal of Business and Management (JBM)is an online journal that is published three times a year. It publishes research papers that give rigorous theoretical and practical insight of business and managament. JBM aims to provide a forum for the dissemination of theory application and research in all areas of business and management, including but are not limited to marketing, business strategy, decision science and decision-making, strategic negotiation, finance, business risk, knowledge management, human capital management, technology management, entrepreneurship, and others relevant subjects. It is intended for researchers, students, business practitioners, and entrepreneurs to publish their ideas and experiences, and share their knowledge on business and management issues.
Arjuna Subject : -
Articles 793 Documents
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Operational Risk management of Production in PDAM Semarang City Adityoso, Raden Gunung; Nugroho, Anggoro Budi
Journal of Business and Management Vol 4, No 3 (2015)
Publisher : Journal of Business and Management

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Abstract

Abstract - Risks is the part of human life. Everybody in this world cannot avoid risks. Every activities always connected and associated to the risks. Even its small thing like walking in pedestrian has risk like falling or tripping or big thing like government policy, which is related to lives of many people. One that associated in the lives of many people is water, water cannot be separated from human life because every person in the world needs water to live. One of the companies that provide clean water for people is PDAM or Perusahaan Daerah Air Minum. PDAM is local owned company that has function to supply clean water for citizen of the region, in this case is city. Semarang City also has its own PDAM to meet the needs of its residents of clean water. In carrying out its function, PDAM Semarang also cannot be separated from risks. One of the main part in PDAM Business is production. Without production, PDAM Semarang will not be able to provide clean water for Semarang City residents. This study has three objectives, to determine, analyze and mitigate the operational risks in production of PDAM Semarang especially in Water Treatment Installation 1 who served in Sampangan, Semarang. The results of this study can be used as material for evaluation for PDAM Semarang to face these kind of risks in the future so the company can minimize the impact and losses of the risks. The method used in this study is Monte Carlo Simulation. This analysis is used to predict potential probability and severity of each risk. The probability and severity of each risks simulated compared to the probability and severity for the past 4 years. By comparing the risks simulated and history risks, the writer can determine whether the risk have major impact or not for production. The results reveal that some risks have low probability and severity such as flooding, high water turbidity, production machines problems, red raw water, sedimentation and blackout. These risks can be accepted and retained by PDAM Semarang City because they got low impact. Risk that has high probability and low severity is high cost employee when holiday, this risk recommended to be transferred to contractor or outsourcing company so PDAM doesn’t get impact anymore. For the risk that has high probability and severity is pipe distribution leak will be recommended to be reduced.  Key words: Operational risk management, Monte carlo simulation, PDAM Semarang City, Risk mitigation
Analysis Study About Service Quality Improvement of PT Putra Indonusa Garment Konveksi Santoso, Aditya Nugroho; Aldianto, Leo
Journal of Business and Management Vol 1, No 3 (2012)
Publisher : Journal of Business and Management

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Abstract

Growth of industrial garment is advancing rapidly at this time. The stability of economic and political make many new companies springing up. As a company in the field of garment manufacturing services, PT. Putra Indonosa Garment Konveksi should be able to read customer characteristics and analyze customer satisfaction level based on quality of service This research assesses the response of sample visitors with 130 respondents from their business partner through analysis of customer satisfaction of the attributes of the gap between perceptions and expectations of our customers and using importance-performance analysis. This study how measure how far the difference between expectation and perception of customers in PT. Putra Indonosa Garment Konveksi. This process is analyzed by descriptive analysis. The conclusion of this research is most of customer was not satisfied with the performance of PT. Putra Indonosa Garment Konveksi and its performance does not match with customer’s expectations. Service quality attributes that are not in accordance with customer expectation is reliability, responsiveness, empathy and tangible. In reliability dimension, the customer did not get the promised service, then in responsiveness dimension, the company doesn’t have willingness to help customers, and last in empathy dimension the company doesn’t have the customer’s best interest at heart.this research recommends that PT. Putra Indonosa Garment Konveksi need to hire experienced employees, provided service as promises, provides a solution  if there is a complaint, deliver product according costumer order,  willingness to help costumer problem, gives the best service.Key words: Service Quality, Gap Analysis between Perception and Expectation, Importance – Performance Analysis
ANALYZING THE IMPACT OF CORPORATE DECISION WITHIN MULYONO’S BRAND COMMUNITY Syailendra, Alif Aviano; Hudrasyah, Herry
Journal of Business and Management Vol 6, No 3 (2017)
Publisher : Journal of Business and Management

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Abstract

Abstract. Mulyono is a Community based event organizing brand that is currently struggling to survive due to the fact that it is lacking any sort of income, but making a decision in Mulyono is not that simple, since it is known by the Brand Community (as their main customers) as a deeply independent brand. This research evaluates the performance of Mulyono’s events through its community while validating prospects of income, using descriptive analysis based on the 7P of marketing mix (Booms, Bernard, and Mary Jo, 1981) survey that is analyzed using frequency, factor and Logistic regression analysis. The results from this research shows that there is no significant influence towards the decision based on the regression model. And successfully maps its model of likely influence that suggests Publication is the most prominent factor that influences Customer satisfaction while Logistic is the opposite. Keywords : Counterculture Carnivalesque, Music Festivals, Event Organizing, Community Brand, Brand Community
An Analysis of Production Capacity of Mocaf Flour Product at karunia Maha Cipta, Bandung Muhshi, Faikar Fadhlul; Simatupang, Togar M
Journal of Business and Management Vol 3, No 5 (2014)
Publisher : Journal of Business and Management

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Abstract

The development of food technology, produces flour from cassava which has similar characteristics to wheat flour called as mocaf (modified cassava). Karunia Maha Cipta as mocaf producer in Bandung has labelled their product as Mocaf Bandung. An analysis of business models regarding these products have been done to determine the position of Karunia Maha Cipta in the mocaf flour industry. Actual data from product sales until production process from last few months was used to analyze and modelling the existing system. Based on business model analysis, the market share for Mocaf Bandung too small only covers small-scale food industry and households. Root cause analysis showed that root causes were: insufficient production capacity, no backup machine, no market analysis and disobedient supplier. The posibble solutions that have been made are: increasing production capacity with three alternatives there is adding more production schedule, purcashing new machine, mixed between purchasing new machine and adding more schedule; new raw material regulations system for supplier, and do market analysis. The result of proposed solution is predicted to increase the production capacity by 119% and increase in profit by 265%.Keywords: Production Capacity, Business Model Canvas, Mocaf, Production Process, Capital Budgetting, Sensitivity Analysis, Root Cause Analysis.
The Effect of Leadership Style to the Company Performance in PT Tera Multi Wahana, Indonesia Based on 7S Mckinsey Theory Georgio Hutabarat, Mikhael Evert; Lantu, Donald Crestofel
Journal of Business and Management Vol 3, No 8 (2014)
Publisher : Journal of Business and Management

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Abstract

- In this study, researchers analyzed about the leadership style of the leader who built that own business and has a leadership style that is unique and different from other leaders. To see how much influence the leadership style in the company of researchers using the McKinsey 7s theory where the theory can provide an assessment of the power of a leader's style and impact on the performance of the company. With the results of the analysis of PT Astra International were formed questions for PT Tera Multi Wahana. In addition to the question researchers also compared the Astra with Tera when their leaders set up a new company. From the analysis of PT Tera Multi Wahana the impact of Ramos Sihombing led a major have influence on his employees. This is seen from the view of the staff against his self and the impact of making them work in accordance with what had been determined by the company.Keywords: human resource, leadership, 7s McKinsey Theory, entrepreneurial leader,  servant leadership
DETERMINANTS OF RETURN ON ASSETS OF BANKING SECTOR IN INDONESIA: CASE STUDY ON 19 COMMERCIAL BANKS IN INDONESIA FROM 2008 TO 2017 Mahmudi, Ilham Muharam; Anggono, Achmad Herlanto
Journal of Business and Management Vol 7, No 3 (2018)
Publisher : Journal of Business and Management

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Abstract

Abstract. It is recorded during the period of 2008 to 2017, 3 major banks in this research sample has changed its ownership to foreign-owned. While their asset categorized as foreign-owned, the asset growth of both domestic and foreign banks is still increasing despite the tightening competition from foreign banks. The determinants being observed in the research are CAR, LDR, FED, NPL, NIM, Bank Size, BOPO, CRDTA, INFL, and GDP with the dependent variable is ROA. This research used the sample of 19 commercial banks categorized as BACB 3 and BACB 4 over the period of 2008 to 2017. The result found out that NPL, BOPO, and GDP are having a negatively significant relationship to the banks’ profitability. While CAR, LDR, NPL, NIM, LNSIZE, and Inflation Rate found to be positive and significantly correlated with the profitability of the bank.Keywords: Commercial Bank, Determinant, Foreign Ownership, Return on Assets, Panel Data Regression   
The Implementation of Benjamin Graham Criteria (A Case in Indonesia Market) Rachmattulah, Mohammad Fahmi; Faturrohman, Taufik
Journal of Business and Management Vol 5, No 6 (2016)
Publisher : Journal of Business and Management

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Abstract

Abstract. Utilizing data of publicly listed companies on the Indonesian Stock Exchange for the period spanning from 2006 to 2015, the present study examines the profitability of stock selection criteria of Benjamin Graham in the Indonesian capital market. The different risk-reward combinations of the 10 Benjamin Graham Criteria and the minimum number of criteria to be fulfilled by a stock in order to provide excess returns to the investor are examined using independent sample T-test, Sharpe ratio, Treynor ratio and the capital asset pricing model (CAPM). The results show ample evidence that almost all of the risk-reward combinations proposed by Benjamin Graham can be used by investors in order to obtain excess returns except for the combination of discount to net current asset value (NCAV) and consistent past earnings growth. Furthermore, stocks which meet at least two Graham criteria can yield excess returns to investors if such stocks are held for the period of 24 months. Additionally the more Graham criteria which a stock fulfill, the more likely that the stock will generate positive excess return to the investor.Keywords: Benjamin Graham, value investing
An Analysis of SBM ITB Library Service Quality a Case Study of the Undergraduate Students Perception and Expectation Lestari, Ayu Gema; Yudoko, Gatot
Journal of Business and Management Vol 5, No 2 (2016)
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Abstract

Abstract- the main theme of this research is service quality analysis and focus on SBM-ITB library. The purposes of this research are to measure the undergraduate students’ perception and expectation of the SBM library services and to propose future improvement using the service quality model (SEVQUAL) and the library service quality (LibQUAL). The questionnaire consists of five major dimensions with a total of 26 variables. They include Tangible dimension (7 variables), Responsiveness dimension (6 variables), Assurance dimension (4 variables), Reliability dimension (5 variables), and Empathy dimension (4 dimensions). Each variable measure perception and expectation with a 7-point Likert Scale. Sampling plan used disproportionate stratified random sampling for 400 students, consisting 100 students for the undergraduate students Batch 2016, 100 students for Batch 2017, and 200 students for Batch 2018. The number of returned questionnaires that can be processed is 233 or 58.2% response rate. Data collected were processed through normality testing using Kolmogorov-Smirnov test, construct validity testing using Pearson correlation coefficient, relaibility testing using Cronbach alpha reliability coefficient, and gap calculation and analysis. All data do not follow normal distribution. All dimension passed the item-to-total Spearman correlation tests. All dimensions have Cronbach alpha coefficient of at least 0.8. All variables have negative gap values. Based on these gaps, future improvement alternatives are proposed. Keywords: library service quality, SERVQUAL, LibQUAL, perception, expectation, improvement 
Analyzing Influence on Inflation, Export, Exchange Rate, and Labor Cost to FDI in Indonesia for Period 2000-2012 Hartini, Nursanthy Indah; Noveria, Ana
Journal of Business and Management Vol 3, No 2 (2014)
Publisher : Journal of Business and Management

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Abstract

FDI is defined as investment inflow to a country other than investor’s country to obtain long term interest or management control over companies operating in a host country. FDI can occur in the types of purchasing existing asset in a foreign country, to joint venture with a local company. This research will explain about the influences of inflation, export, exchange rate, and labor cost to FDI inflows in Indonesia. The data of FDI inflows are gathered from Asian Development Bank Institute in a quarterly basis for the period 2000 to 2012. To analyze the data, multiple linear regression is used to determine which variables give significant impact to FDI, and Granger Causality to observe if there is any causality relationship either in one way or two ways. The independent variables are inflation, export, exchange rate, and labor cost. The independent variables in this research were chosen based on the FDI theories. The data for the independent variables were gathered from Bank Indonesia and Badan Pusat Statistik. Before proceeding with the regression, the assumption test is done to ensure that the regression model is valid to be analyzed. After the assumption test is conducted and the variables are proven to be valid for regression, the hypothesis testing is conducted. It is found that only two variables give significant influence to FDI, which are export and labor cost. Both export and labor cost affects FDI in a positive relationship. Thus, it proves that open export economies tend to attract FDI inflows. It also proves that although labor cost influence FDI, lower labor cost does not always encourage FDI. Based on this result, it can be concluded that perhaps investor tend to choose Indonesia as a host country based on its business and trade environment rather than the financial indicators.   Keywords: FDI Determinants, Inflation, Export, Exchange Rate, Labor Cost, Granger Causality
IMPROVING INVENTORY MANAGEMENT AND FORECASTING SYSTEM IN PT XYZ Nirvana, Kinanti; Lestari, Yuliani Dwi
Journal of Business and Management Vol 7, No 3 (2018)
Publisher : Journal of Business and Management

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Abstract

Abstract. PT.XYZ, as one of fashion retailer in Bandung is facing issue on how to optimize their operation management. Currently, the company does not have any proper calculation on determining how much stock they needed, level of stock should be maintain, the appropriate time to reorder the stock and any system to forecast the future demand. That condition makes overstock and stockout occur in the company. This study is conducted in order to identify the root cause of inventory management issue and design the appropriate policy for inventory management and forecasting system in PT. XYZ. The study is conducted by using qualitative and quantitative analysis. No system to determine the appropriate stock, order quantity, and the time to reorder stock, no system to forecast the demand are causes of inventory management issue in PT.XYZ. Economic Order Quantity (EOQ) model is used to determine the new order quantity, and probabilistic and safety stock model to determine the reorder point (ROP) and minimum stock. The analysis finds out that the new proposed system can reduce the number of shortage, overstock, and decrease the total inventory cost.Keywords: Forecasting, Inventory Management, Economic Order Quantity, Reorder Point, Probabilistic Model

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