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INDONESIA
Journal of Business and Management
Published by Institut Teknologi Bandung
ISSN : 22523898     EISSN : 22523308     DOI : -
Core Subject : Science,
Decision Sciences, Operations Research & Management
Journal of Business and Management (JBM)is an online journal that is published three times a year. It publishes research papers that give rigorous theoretical and practical insight of business and managament. JBM aims to provide a forum for the dissemination of theory application and research in all areas of business and management, including but are not limited to marketing, business strategy, decision science and decision-making, strategic negotiation, finance, business risk, knowledge management, human capital management, technology management, entrepreneurship, and others relevant subjects. It is intended for researchers, students, business practitioners, and entrepreneurs to publish their ideas and experiences, and share their knowledge on business and management issues.
Arjuna Subject : -
Articles 793 Documents
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Evaluating Consumers Perceived Value of Urban Boutique Hotel Uniqueness Towards Willingness to Purchase Intention Case Study: ARTOTEL Jakarta Aretta, Devi Dianty; Hudrasyah, Herry
Journal of Business and Management Vol 3, No 4 (2014)
Publisher : Journal of Business and Management

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Abstract

The purpose of this research is to evaluate consumer’s perceived value of urban hotel uniqueness toward purchase intention. Boutique hotel is now competing strictly. They find a way to attract travelers with various ways from promotion, marketing strategy, holiday discount, and recently interior design and art is one of the factors they consider to be an added value. The case study in this research is ARTOTEL, an urban boutique hotel located in the center of Jakarta. ARTOTEL distinguished itself from any other hotel by having its wall hand-painted by Indonesia’s local artists. ARTOTEL wants to be the place for artists to express themselves through hotel elements, this is a good message delivered to the consumer of local artists’ appreciation. Each floor provides different experience as product distinctiveness that lead to create a strong identity. It shows that today, servicescape or physical surrounding plays a big role in consumer’s mind. Distinctiveness is what people seek these days to get away from their routines. Emotional factor and core value also considered as a strong component in consumer’s purchase intention in deciding among product choices.Keywords: marketing, servicescape, hotel uniqueness, boutique hotel
Efforts of Online Business to Achieve Effectiviness with management Information System Tutupary, Sweeta Elfonsia; Aldianto, Leo
Journal of Business and Management Vol 3, No 8 (2014)
Publisher : Journal of Business and Management

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Abstract

Along with the rapid growing technological advances in many areas of life, allowing the public to enjoy the convenience that is generated by the technology. One example of technology developed at this time is in the field of information technology. Today, information systems provide the communication and analytic power that firms need for conducting trade and managing business on a global scale. Controlling the far-flung global corporation-communicating with distributors and suppliers, operating 24 hours a day in different national environments, servicing local and international reporting needs-is a major business challenge that requires powerful information system responses. To become effective and profitable participants in international markets, firms need powerful information and communication systems. Information systems are needed to optimize the flow of information and knowledge within the organization and to help management maximize the firm’s knowledge resources.This study aims to know how the online business achieves effectiveness and efficiency by using management information system. By using information system, how the online business can improve their business process. In this research, the researcher analysis several online business. Some of them already using information system and most of them are not using information system. From this online business, researcher finds some differences in their business process model. To analysis the problem of online businesses, researcher using business process model and information system to identify some aspects that affect the effectivity and efficiency of business process. This research shows thWat the online business that has been using information system can increase customer satisfaction, improved quantity and quality of information, improve operational efficiency and flexibility, improved quality of internal and external communications, improved quality of planning, and improved quality control and supervision. For the implementation,  for the online business that not using information system can be start using information system and also re-engineering business process can help the online business to be more effective. By re-engineering business process, the cycle time of the business process can be reducing so the process could be more effective.Keywords: Online business, Management Information System, Business process model, computer-based information systems.
THE EFFECT OF MANAGERIAL OWNERSHIP, PRIVATE INSTITUTIONAL OWNERSHIP, STATE-OWNED INSTITUTIONAL OWNERSHIP AND PROFITABILITY TOWARDS DIVIDEND POLICY IN BANKING INDUSTRY Irmadani, Uci; Prasetyo, Ahmad Danu
Journal of Business and Management Vol 7, No 3 (2018)
Publisher : Journal of Business and Management

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Abstract

This research aims to determine the effect of managerial ownership, private institutional ownership, state-owned institutional ownership and profitability towards dividend policy in banking industry. The research model uses dividend policy to reflect the agency issues and conflict of interests between agent (manager) and principle (shareholder). This research is categorized as causal comparative research. The sample of this research is bank companies listed in Indonesia Stock Exchange (IDX) from 2012-2016. The data needed for this research is collected from each company’s annual report available in idx.co.id. This research use data panel regression analysis method. The results of this research show that the managerial and private institutional ownership have negative and insignificant effect towards dividend policy in banking companies in Indonesia. The state-owned institution ownership has positive and significant effect towards dividend policy in banking companies in Indonesia. Profitability has positive and insignificant effect towards dividend policy in banking companies in Indonesia.
Comparison Between Advertising On Television And Social Media Toward Purchase Intention Dianlestari, Cattleya; Hudrasyah, Herry
Journal of Business and Management Vol 5, No 5 (2016)
Publisher : Journal of Business and Management

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Abstract

Abstract. In this new era, there has been a shift on media. Social media is the new media which growing rapidly, and it used as media advertising. Now, people spent more time with social media than watching television. This study was the comparison of consumer response to advertising on television and social media to purchase intention. This result can be used to maximize the advertising medium that will be used by a company in this era that have been developed. This study uses a variable of the previous research framework that examines the relationship between advertising to the consumer purchase intention through attitude. Researchers using an experimental study to compare the response of the respondent. The researcher want to compare the advertising on television and social media to purchase intention. The study was conducted on three generations X , Y , and Z. Each generation is represented by five people. It is intended that each generation has its representatives. Data will be processed using statistical analysis Independent T-test and paired T-test. The results of this study indicate there is a differences between consumer response to purchase intention on advertising in media television and social media. Respondent more interested with advertising on social media than television.Keywords: Advertising on televison, advertising on internet or social media, consumer attitude, purchase intention.
Evaluation of Bridge Coffee Customer Expexrience Hermawan, Devina; Iskandar, Budi Permadi
Journal of Business and Management Vol 5, No 1 (2016)
Publisher : Journal of Business and Management

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Abstract

Abstract. Along the years, we can not deny that coffee shop become a fast-growing business in Indonesia especially in urban city such as Jakarta, Bandung, Medan, Surabaya, and other cities. There is a really huge market this sector since drinking coffee is not longer a necessity but lifestyle. Bridge Coffee is on of those coffee players which produce premium roasted Indonesian coffee beans and other beverages for cafes, restaurant, corporation, and especially for end-customer. They are currently planning to open their first coffee shop in Bandung, which they named it Bridge Coffee Boutique and Dining. Coffee shop is a very competitive business, and attracting new customers is a consistent challenge. One of the best ways to attract new customers to Bridge Coffee Boutique and Dining is to offer something of value to change their "normal" behavior and encourage them to try something new. Therefore, this research has the objective to examine experiential marketing program from Bridge Coffee’s potential customers and give recommendation to Bridge Coffee Boutique and Dining on the things the should do. To gather the data, focus group discussions were done three times. The result of this study shows that the customer already recognized some uniqueness of experience in Bridge Coffee Boutique and Dining. It highlights the coffee gallery, which show many information about coffee, coffee beans and coffee equipment showcase as the first experience that given to visitor. Another result is that Bridge Coffee Boutique and Dining overall service admitted higher than average compared with other cafe or restaurant. Therefore, the recommendation for Bridge Coffee is to provide the customer with a simple customization for their order to create a really pleasent experience. Keywords: Coffee, Coffee shop, Focus group discussion, Experiential marketing, Experience
Analysis of Training Evaluation Process Using KIRKPATRICK'S Traininng Evaluation Model at PT. Bank Tabungan Negara (Persero) Tbk. Ikramina, Fildzah; Gustomo, Aurik
Journal of Business and Management Vol 3, No 1 (2014)
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Abstract

Abstract- The main topic of this research is finding problems and gap using training evaluation model in PT Bank Tabungan Negara (Persero) Tbk, then coming up with a way to reduce it. In order to know whether the training is successful or not, it is needed to evaluate the training, one of the methods is Kirkpatrick’s the four levels training evaluation model. In this research, the training evaluation program in BTN is analyzed by interviewing the learning division manager and also by comparing the existing training evaluation design used by BTN with the theory that is stated by Kirkpatrick. The training evaluation program is analyzed to see the behavioral change in behavior level of evaluation. This research will show the result of the listing problems that happened in behavior level of evaluation, and also will state the gap that occurred between the theory and the implementation in BTN current training evaluation design. Furthermore, the list of possible recommendations such as coaching and making control group which also will be stated as the end result to be proposed to BTN in order to improve future training evaluation design. Keywords: training, training evaluation program, BTN, comparison,  Kirkpatrick, gap, coachingCategory: human capital management
DIVIDEND AND NON-DIVIDEND FACTORS EFFECT ON STOCK PRICE IN THE INDONESIAN STATE OWNED BANK: PT. BANK NEGARA INDONESIA SHARE PRICES PERIOD 2007-2018 Abiazka, Hifzhan; Nugroho, Anggoro Budi
Journal of Business and Management Vol 7, No 3 (2018)
Publisher : Journal of Business and Management

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Abstract

Abstract.Indonesia has experienced significant growth with the major development of infrastructure under the new government’s policy of Nawacita. This has opened the door for the growth of a number of critical sectors, one of which is the banking industry. The growth of the banking sector has been shown by the increase in its stock prices. BNI share prices had been on the rise in the past decade. However, BNI share prices began to fall into a bearish trend from March until September 2015. It is from this crucial period that the researcher would like to study the effect of dividend pay-out towards the stock price of BNI, as well as other non-dividend factors that may contribute to the price of stock, those factors being ROE, EPS, NIM, NPL Gross, NPL Nett, LDR, and BOPO. This research uses annual data of BNI dividend pay-out with monthly data of BNI share price that span from 2013 to 2018. As for non-dividend factors with share price, both variables uses BNI quarterly data from 2007 to 2017. The results shows that NIM and NPL Gross have a negative impact on stock price, while only LDR showed a positive impact. Dividend also showed a strong correlation with stock price. These results indicate that dividend is a highly considered factor for investors, as opposed to its financial performance in the financial reports. Therefore, based on the results, BNI and its investors should consider the dividend pay-out as it can impact the stock price.Keywords: Bank, Stock price, Dividend, Non-Dividend factors, Correlation.
COMPARATIVE ANALYSIS ON SERVICE QUALITY OF MOBILE SHOPPING APPLICATION (CASE STUDY: SHOPEE AND TOKOPEDIA) Ramadhani, Desita Wahyu; Suharto, Yulianto
Journal of Business and Management Vol 7, No 3 (2018)
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Abstract

Abstract.These days, as the effect of the technology advancement, internet keep growing rapidly. Internet has a role to help people in almost everything. This phenomenon created some new opportunities for people in conducting their business. The selling and buying activities can be done everywhere and without meeting each other, they can utilize their mobile. There are two big companies that successfully dominate the market in Indonesia, that are Shopee and Tokopedia. These two companies as the most used mobile shopping application in Indonesia have to maintain their quality of service in running their business. The purpose of this research is to compare the service quality of Shopee and Tokopedia mobile shopping application and also to analyze the differences using MS-QUAL dimension that are Contact, Responsiveness, Fulfillment, Privacy and Efficiency. The data collected is 200 respondents from each Shopee and Tokopedia mobile shopping application users. The analysis method used in this study is Mann Whitney to analyze the differences of two independent samples. Results indicate that there is no significant difference on Contact, Responsiveness, Fulfillment and Efficiency dimension between Shopee and Tokopedia. Whereas, there is significant difference on Privacy dimension between Shopee and Tokopedia. This study arrives to a recommendation that Tokopedia should improves privacy dimension on the mobile shopping application in order to compete with Shopee as the most used mobile shopping application in Indonesia.Keywords: Mann Whitney, Mobile Service Quality, Mobile Shopping Application, Shopee, Tokopedia  
Improving The Product Availability by Forecasting The Demand and Manage the Inventory at CV Truck Jaya Abdurrahman, Muhammad Luqman Arif; Handayati, Yuanita
Journal of Business and Management Vol 4, No 9 (2015)
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Abstract

Abstract. Transportation has important key on businesses. The dominant transportation in Indonesia is land transportation (Truck). If there is any disturbance on transportation, it will affect the bad impact for businesses. Therefore, the availability of truck is very important for businesses. This research choose truck supplier, CV. Truck Jaya, as a case study because without truck supplier, there will be not a transport activity and will give bad impact to businesses.  CV. Truck Jaya has important role in West Java Island logistic. CV. Truck Jaya supply used truck car to small medium enterprise in West Java Area. CV Truck Jaya has a role to keep logistic in West Java running properly. This research found that CV Truck Jaya has a problem with the availability of their truck. This situation is happened because they are only using judgmental decision by the owner to forecast the demand and maintain the product availability. Judgmental decision cannot give accurate prediction, therefore there are a lot of mismatch between supply and demand This research will be conducted to determine which forecast method and inventory management system which proper to be used in CV. Truck Jaya to improve the company’s product availability. This research gives solution that the best forecasting is Croston method and best inventory management is EOQ MRP. This research give improvement to CV Truck Jaya’s out of stock condition around 33% and buys from other truck supplier around 36%.
An Analysis of Inventory Management at DAMN!I LOVE INDONESIA Purnama, Annisa; Simatupang, Togar M
Journal of Business and Management Vol 2, No 2 (2013)
Publisher : Journal of Business and Management

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Abstract

Damn! I love Indonesia is a company engaged in fashion industry. It is a local clothing brand in Indonesia with Indonesian culture as a themed. They package the Indonesian culture with a modern or urban way. Damn! I love Indonesia’s goal is to ignite the nationality and to embrace our identity. Besides that, this company purpose is to bring young generation to love and recognize Indonesian culture, as well as to recall the history of Indonesia. This company vision is to grow the sense of pride, love, spirit and patriotism of young generation of our country, and to ignite their nationalism, while the mission is to be a leading and a largest Indonesia urban brand in clothing and accessories industry. In running the business, Damn! I love Indonesia uses T-shirt as the main product to raise the sales. Compared to other product in Damn! I love Indonesia, T-shirt have the largest proportion about 70% of total sales. However, the existence of T-shirt is very important for Damn! I love Indonesia. At this time, Damn! I love Indonesia face the problem that deals with inventory management of T-shirt. This research is aimed for reviewing business process, finding the root cause of the problem occurred in Damn! I love Indonesia and create a solution map. Business process is used for identifying all the process that is been done in Damn! I love Indonesia. By describing each process, root causes of the problem can be made and analysed. There are four root causes occur in Damn! I love Indonesia. Those root cause are no market intelligence, promotion is not aligned to forecast, inaccurate forecast method, and vendor cannot fulfil order expectation. To solve those problems, there are some proposed solutions given. Those solutions made in form of solution map. The first solution is improving the market intelligence. Next problem can be solved by share promotion plan with production division. Using appropriate forecasting method and combine with subjective prediction will be the next solution. The last is making a new timeline and regulation for a vendor. Keywords: Inventory Management, Forecasting, Business Process, Root Cause Analysis, Solution Map, Damn! I love Indonesia, T-shirt.

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