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INDONESIA
Journal of Business and Management
Published by Institut Teknologi Bandung
ISSN : 22523898     EISSN : 22523308     DOI : -
Core Subject : Science,
Decision Sciences, Operations Research & Management
Journal of Business and Management (JBM)is an online journal that is published three times a year. It publishes research papers that give rigorous theoretical and practical insight of business and managament. JBM aims to provide a forum for the dissemination of theory application and research in all areas of business and management, including but are not limited to marketing, business strategy, decision science and decision-making, strategic negotiation, finance, business risk, knowledge management, human capital management, technology management, entrepreneurship, and others relevant subjects. It is intended for researchers, students, business practitioners, and entrepreneurs to publish their ideas and experiences, and share their knowledge on business and management issues.
Arjuna Subject : -
Articles 793 Documents
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Balancing Roles: A Study of Work-Family Spillover among Working Mothers in Jakarta Tambunan, Fauziah Hannum; Ginting, Henndy
Journal of Business and Management Vol 8, No 3 (2019)
Publisher : Journal of Business and Management

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Abstract

There is still an underlying perceptions regarding women role. In Indonesia, women are often assume as a back friend which means women are subordinate of men. In context of working, women are expected to do the household chores while men are working. However, women participation rate as worker in Jakarta is increasing rapidly from time to time making women have multiple roles; being a mother and a worker. This research will examine the effect of these roles whether it brings a positive or negative effect using the approach of spillover namely work-family positive spillover, work-family negative spillover, family-work positive spillover and family-work negative spillover. The data is obtained through a questionnaire answered by 212 working mothers in Jakarta. The four dimensions of work-family spillover have a significant value to dual role (role gratification and role strain) in Pearson correlation at the level of 0,01 and 0,05. Later, researcher further the analysis by conducting multiple linear regression and found that family-work spillover has an influence to the role gratification and role strain experienced by working mothers in work domain. In contrary, the work-family spillover is highly favored in role gratification rather than role strain. From the analysis, it is found that family-work domain is an important role in the work-family interface.
Identifying The Work Motivational Factors In NGOs For Millennials & Generation Z (Study Case: Five NGO’S In Bandung) Sopana, Wijang Praba; Pritasari, Adita
Journal of Business and Management Vol 9, No 1 (2020)
Publisher : Journal of Business and Management

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Abstract

Motivation for someone to work is to obtain financial benefits, while people that working in NGOs should have social factors as their main motivation. Nowadays is the time for millennials and generation z to work. Millennials and generation z’s are the generation that has a lower social concern than the previous generation and is also a generation that that considers that profits are measured by financial measures. The reality is that at present, in Indonesia the number of NGOs and NGO members from the millennial generation continues to grow. The results are two contradictory matters. Therefore, this research tries to identify the determinants of work motivation for NGO workers in Bandung. Some selected NGOs are Environment, Law and Legal, Child Care, Health, and Social Entrepreneur NGOs. Data were collected by quantitative methods through a survey method by questionnaire and the result was proceeded by using factor analysis method to find the most dominant factor. Motivation factors for NGO workers are obtained from various experts and summarized into Self-Development, Self-Satisfaction, Humanitarian, Social Relations, Work Security, and Reward. After doing the analysis factor process and labeling for each new factor, five new factors emerge, namely rewards and work benefit, internal-orientation, development in self and society, external-orientation, and self-actualization and the main motivational factor is the reward and work benefits, and this was different from the first hypothesis that is due to social factors. This research will be useful for NGOs as data to make decisions about work motivation issues for millennials and generation z’s to improve performance and reduce turnover. 
The Correlation Between Work Environment And Employee's Job Satisfaction Among Generation Z Syahida, Sarah Nuri; Ginting, Henndy
Journal of Business and Management Vol 8, No 3 (2019)
Publisher : Journal of Business and Management

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Abstract

Work Environment is one of the variables that impact to job satisfaction. Working conditions clearly have represented a component of job satisfaction (Sundstrom,1986). The work environment is where work is done, this can be seen as a combination of physical, virtual and social environments (Roth, Niemi, Lindholm and Loma, 2010).The appropriate work environment can fulfill employee job satisfaction will also depend on the type of employee itself. One of the type of employee is based on generation. The newest generation workers now is Generation Z. Generation Z working in Indonesia is 16,140,025 peoples and this shows great assets in the workforce. This research will examine the correlation of work environment with generation Z employee’s job satisfaction. Based on the test result, the author found that generation Z employee job satisfaction level distributed from low to high. All of variable of current work environment in this research have positive correlation with job satisfaction with all the result of significant score are more than 0.005 and the variable that have more dominant impact to job satisfaction is virtual work environment with score of pearson correlation 0.581.Keyword: physical work environment, social work environment, virtual work environment, employee job satisfaction, generation Z    
Identify Positive Dominant Factors of Employee Loyalty On Generation X and Millennial: Case Study of State-Owned Enterprise In Bandung Nanda Putri, Assyifa Fauziah; Pritasari, Adita
Journal of Business and Management Vol 8, No 3 (2019)
Publisher : Journal of Business and Management

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Abstract

The recent condition for workforce in most of companies today were dominated by two generations which are Generation X and Millennial. Researcher interested to learn the difference factors that influenced loyalty of employees because employee loyalty played an important role for the continuity of a company to adjust to changes. State-Owned Enterprise or BUMN (Badan Usaha Milik Negara) has a vital role for the economy and national income of the country. In the face of the industrial era 4.0, the State-Owned Enterprise is currently encouraged to make transformation in the field of human resource by starting to attract Millennial to enter SOE companies. This condition leads to retirement of baby boomers, Generation X replaced them and started to move into management positions, and Millennial are starting to get into the workforce and increase rapidly in the organization. Bandung has a high population of Millennial who are aged 20-38 by 900,833 people and for Generation X who are aged 39-53 are 684,460 people. Therefore, SOE companies especially in Bandung need to understand the difference for each generation that dominated the workforce to maintain their loyalty. Objective of the study is to find out the factors that are the most influencing drivers for each Generation X and Millennial which has known as the dominated generation in the workforce. This research is based on several theories of employee loyalty factor for general, and also specifically generation X and Millennial. By using quantitative method, researcher distributed the questionnaire in 4 SOE companies in Bandung and analyzed using multiple regression method. The result of this study indicated that there are different dominant factors affecting employee loyalty, the Flexibility for Generation X and Skill Development for Millennial. 
Analyzing Student Representative of ITB Consultative Assembly Engagement Related to Leadership Style Hasudungan, Lumban Gaol Beres; Rahmatsyah Putranto, Nur Arief
Journal of Business and Management Vol 8, No 3 (2019)
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Abstract

Leadership is one of the key determinants associated with the success or failure of any organization. Many organizations believe that many factors influence level of engagement in an organization, but this study has focused on specific factor, namely leadership style. Researcher interested to analyze the student representative of ITB Consultative assembly engagement related to leadership style. The purpose of this study was to find the relationship and significant relationship between transformational and transactional leadership style to member engagement. Data was obtained through the combined distribution of two the questionnaires. The multifactor leadership questionnaire, used to measure transformational and transactional leadership, and the Gallup Q12, used to measure the member engagement. In this study, researcher used multiple regression analysis method for the statistical analysis. Total respondents for this research are 75 respondents. The result of this analysis shown that transformational and transactional has positive relationship and significant relationship to the member engagement. This study recommends that leaders can improving the transformational and transactional leadership style to increase their attitude in encouraged, gives support and appreciate, and motivated to the member. Thus, the member can be actively engaged in their work.
Demand forecast and material requirement planning application in small-medium enterprise fashion industry Putra, Irfan Suharto; Handayati, Yuanita
Journal of Business and Management Vol 9, No 1 (2020)
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Abstract

Inventory management is one aspect which is important in maintaining the smoothness of the production process that will ultimately affect the smoothness of consumer demand fulfilment. Companies need to acknowledge the upcoming demand that they can expect to happen. The way to know this is to conduct demand forecasting. Korina is a fashion industry company which actively compete in the industry, particularly in Hijab fashion market. With the ongoing competition between hijab fashion companies, Korina faces the problem of the inability to fulfil the demand, particularly in their dress products. This problem can be traced because Korina does not conduct any demand forecasting and material requirement planning. The objectives of this research are to analyze the demand forecast recommendation of dress products based on the previous data obtained in Korina; to implement the proper material requirement planning basedon the demand forecast in Korina, and; to acknowledge the economic benefit Korina would gain in the future if it follows the material requirement planning and demand forecasting calculated. The methodology used in this research is quantitative approach by calculating Time Series Analysis Demand Forecasting and Economic Order Quantity Material Resource Planning. The result of this research shows that with implementing the appropriate demand forecasting andmaterial requirement planning, Korina is able to achieve economic benefit and fulfil the upcoming demands. Keywords: Demand Forecasting, Material Requirement Planning, Fashion Industry, Inventory Management Inventory management is one aspect which is important in maintaining the smoothness of the production process that will ultimately affect the smoothness of consumer demand fulfilment. Companies need to acknowledge the upcoming demand that they can expect to happen. The way to know this is to conduct demand forecasting. Korina is a fashion industry company which actively compete in the industry, particularly in Hijab fashion market. With the ongoing competition between hijab fashion companies, Korina faces the problem of the inability to fulfil the demand, particularly in their dress products. This problem can be traced because Korina does not conduct any demand forecasting and material requirement planning. The objectives of this research are to analyze the demand forecast recommendation of dress products based on the previous data obtained in Korina; to implement the proper material requirement planning based on the demand forecast in Korina, and; to acknowledge the economic benefit Korina would gain in the future if it follows the material requirement planning and demand forecasting calculated. The methodology used in this research is quantitative approach by calculating Time Series Analysis Demand Forecasting and Economic Order Quantity Material Resource Planning. The result of this research shows that with implementing the appropriate demand forecasting and material requirement planning, Korina is able to achieve economic benefit and fulfil the upcoming demands. Keywords: Demand Forecasting, Material Requirement Planning, Fashion Industry, Inventory Management
MODELING THE PURCHASE DECISION AND CUSTOMER LOYALTY MECHANISM USING AGENT-BASED SIMULATION Tomiputra, Syafiq Mahdi; Nuraeni, Shimaditya
Journal of Business and Management Vol 8, No 3 (2019)
Publisher : Journal of Business and Management

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Abstract

Background: Gaining new customers costs five to 25 times more than retaining existing ones. People who have bought from a company three times are 54% more likely to buy from the same company. All of this leads up to the point that catering to existing customers increases profitability. Thus, proving the need for customer loyalty. This research has the objective of identifying the mechanism behind a customer?s purchase decision and the buildup of customer loyalty through repeat purchases. The second objective of the research is to identify the timing to launch a loyalty program in relation to the market segments proportion.Methods: Agent-based modeling is used to capture the dynamics of human interaction. The model created will be a generic model. Internal validation test is used to validate the model, and corner testing the market segment proportions to determine the timing to launch a loyalty program depending on the market segment proportions.Results: The findings of this research dictates that a person will decide to purchase if it is sufficiently affected by its factors. The research shows that there is a significant difference in optimal time to post a loyalty program depending on the proportion of the market segments.Keywords: Agent-based modeling, complex system, customer loyalty, purchase decision, simulation
Designing Performance Appraisal to Improve Employee Performance Isyraqi Reza, Leo Vickozy; Rahmatsyah Putranto, Nur Arief
Journal of Business and Management Vol 8, No 3 (2019)
Publisher : Journal of Business and Management

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Abstract

Coffee consumption is growing fast among Indonesian market throughout the period of 2016-2021 is predicted to grow an average of 8.22% / year. Kozi Budara is one of place that serve Indonesian Coffee. Since Kozi Budara operate in service industry, employee is vital part to retain quality of service. Kozi Budara experiencing declining of employee performance for past month. This problem happen because of bias judgement when owner appraising employee. This study aims to design ideal performance appraisal system to increase employee performance. Graphic rating scale method will be used in this study. To design ideal performance appraisal, this research analyzed job analysis to standardize the employee performance. Job analysis will be used to design graphic rating scale based on Kozi Budara condition to decrease bias judgement when appraising employee.Keywords : Appraisal methods, Employee performance, Human resource management, Performance appraisal, Performance management, Work design 
The Effectivity of Transmedia Brand Storytelling on Harry Potter Towards Brand Loyalty in Indonesia Putri, Kintan Andyarmalasari; Fachira, Ira
Journal of Business and Management Vol 8, No 3 (2019)
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Abstract

Transmedia brand storytelling is one of the new creative strategies to control brand message in an engaging way across technology platforms. However, there are limited studies that explain how this method affects brand loyalty. Harry Potter is one of the brand that successfully gained massive success in their world using transmedia storytelling. The fact that after six years of vacuum from producing, Harry Potter still have high excitement from its customer. The objective of this research is to know the effectivity of transmedia awareness to customer engagement and to know the influence of customer engagement in brand loyalty. The research was conducted through an online questionnaire as a tool to collect data with the result total sample of 374 respondents. The author uses path analysis, which has a purpose of explaining the relationship between variables. Based on the calculation, the author found that transmedia awareness gives a significant influence on customer engagement as well as customer engagement brings significant positive influence on building brand loyalty.Moreover, there is a new finding which this research has quasi mediating effect mediation, which means transmedia awareness is already effectively used in Harry Potter. The finding of this research is expected to enhance knowledge about transmedia brand storytelling. The author also creates some recommendation for future research and business owner that will help them to improve their banding strategies.
Implementing Organizational Change Management in Company ABC Wardani, Elisa Kusuma; Hendarman, Achmad Fajar
Journal of Business and Management Vol 8, No 3 (2019)
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Abstract

Company ABC is a private company that working the fast-food sector based in Bandung. The issues occur when the company does not have a good internal management system, implementation of hands-on management style and unclear vision, mission and formulated job description which indicates the organization ineffectivess. This research applied project demonstrated the utilization of the action research model through assessment the problem diagnosis and intervention. The assessment of organizational effectiveness using the star model analysis which assessed five fundamental things in the company which are strategy, structure, reward, process, and people. After identifying organization effectiveness, researcher finds out that the organization hasn’t performed effectively because there’re still many improvements need to be applied. The improvement proposed by designing intervention through transformational change which focus on basic character of organization. In the transformational change, the author will focus on the organization design which configures the organization’s strategy, structure, work design and human resources practices. Keywords: Organization Change Management, Organization Effectiveness, The Star Model, Action Research Model, Transformational Change

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