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Contact Name
Hastawati Chrisna Suroso
Contact Email
chrisna.suroso@itats.ac.id
Phone
+6282233439933
Journal Mail Official
jtm.journal@itats.ac.id
Editorial Address
Arif Rahman Hakim 100 Surabaya
Location
Kota surabaya,
Jawa timur
INDONESIA
Jurnal Teknologi dan Manajemen
ISSN : -     EISSN : 27211878     DOI : https://doi.org/10.31284/j.jtm.2024.v5i1.5411
Core Subject : Engineering,
Jurnal Teknologi dan Manajemen (JTM), ISSN 2721-1878, is an open-access journal dedicated to provide a platform in management and technology aspects. This journal aims to publish renewable works in implementation of basic theories, experiments, simulations, and applications with systematic method; reviews of previous works; expansions of summary; or others. This journal is published twice a year, on January and July.
Articles 9 Documents
Search results for , issue "Vol 6, No 2 (2025): July" : 9 Documents clear
Analysis of Food Street Management Using The RIS3 Method and BPMN Model To Enhance The Competitiveness of Small and Medium Enterprises Rachmadi, Mohamad Iman; Lukmandono, Lukmandono
Jurnal Teknologi dan Manajemen Vol 6, No 2 (2025): July
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat ITATS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31284/j.jtm.2025.v6i2.7502

Abstract

This research analyzes the management of culinary tourism centers, specifically the Sentra Wisata Kuliner (SWK) Kandangan in Surabaya, using Regional Innovation Strategy for Smart Specialisation (RIS3) and Business Process Modelling Notation (BPMN). The study addresses operational inefficiencies and low visitor engagement, including inventory mismatches, rapid food spoilage, cleanliness issues, and limited payment options. The objective was to identify regional strengths, innovation opportunities, and optimal business processes to enhance competitiveness and efficiency. Employing qualitative methods through case study analysis, data was gathered via field observations, stakeholder interviews, and Focus Group Discussions (FGDs) involving SMEs, government officials, and industry experts. RIS3 facilitated strategic analysis by prioritizing regional strengths, identifying strategic priorities, and engaging stakeholders in entrepreneurial discovery processes. Concurrently, BPMN visually mapped and optimized existing business processes to improve operational clarity. Findings revealed that integrating RIS3 and BPMN significantly enhanced SWK Kandangan’s operational management. The combined methods aligned human resources, production, and financial operations with innovative practices, resolving identified challenges. Consequently, visitor engagement improved, optimizing business sustainability. This study provides valuable insights into applying RIS3 and BPMN methods effectively in regional culinary tourism management, thus supporting SME competitiveness and regional economic growth.
Balanced Security and Privacy Protection in Digital Content Distribution Systems Prihandoko, Antonius Cahya; Pinasthika, Stanislaus Jiwandana; Ghodosi, Hossein
Jurnal Teknologi dan Manajemen Vol 6, No 2 (2025): July
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat ITATS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31284/j.jtm.2025.v6i2.7800

Abstract

Security protection for content providers is essential in a digital content distribution system so that only authorized users can access the content. However, focusing on the security aspect often makes the system ignore the privacy of content users. This article presents a model of protocol that can provide balanced protection of content provider security and user privacy in a digital content distribution system. This protocol is based on oblivious transfer (OT), a standard protocol in cryptography that allows the sender of a message to send a certain amount of information securely to the recipient of the message, such that at the end of the protocol the recipient of the message cannot access more information than specified, while the sender of the message cannot know which information was successfully accessed by the recipient. Assuming the existence of tamper-proof devices, the protocol presented in this article can provide excellent protection for both the security of content providers and the privacy of content users.
Integration of UAV Photogrammetry and GIS in High-Resolution Topographic Mapping of Kedungsari Village, Temayang Subdistrict Rendra, Mrabawani Insan; Adivin, Ahmad; Hadi, Arya Kusuma
Jurnal Teknologi dan Manajemen Vol 6, No 2 (2025): July
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat ITATS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31284/j.jtm.2025.v6i2.7849

Abstract

This study aims to acquire photogrammetric data for the purpose of generating a slope map of Kedungsari Village. Aerial imagery was captured using a drone flown at a specific altitude with optimal overlap and sidelap settings. To enhance positional accuracy, ground control points (GCP) were established and surveyed using the static method of Geodetic GPS. The data processing workflow involved photo alignment, georeferencing, dense point cloud generation, point cloud classification, digital elevation model (DEM) creation, and orthomosaic generation. The slope map was derived from a Digital Terrain Model (DTM), which was classified into several categories based on slope gradient. The resulting map is expected to serve as a reference for landslide susceptibility analysis and land-use planning
Analysis of the Efficiency of a Microcontroller-Based Automatic Feeder Prototype in Aquaculture Ashari, Faisal; Stighfarrinata, Rizky; Zahra, Nayla Farikha
Jurnal Teknologi dan Manajemen Vol 6, No 2 (2025): July
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat ITATS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31284/j.jtm.2025.v6i2.7819

Abstract

This research aims to analyze the efficiency of a microcontroller-based automatic fish feeder prototype to support the optimization of aquaculture. The device utilizes an Arduino microcontroller, an LCD for the interface, and a mechanical motor for automatic feed dispensation twice daily, with volumes adjusted according to the fish's age. The experimental method was conducted in a fish farming pond, comparing automatic and manual feeding over 90 days for 100 fish. Results showed that the automatic system reduced average daily feed usage from 200 grams (manual) to 180 grams, and feed efficiency increased from 75% (manual) to 85% (automatic). Average fish weight gain with the automatic system reached 85 grams, 15 grams higher than the manual method (70 grams). The Feed Conversion Ratio (FCR) for the automatic system was 1.91, which is better than the manual FCR of 2.57. Ultimately, the automatic feeding system proved to be more efficient in feed usage and supported better fish growth. Keywords: Automatic Feeder, Efficiency, Aquaculture.
Customer Satisfaction Analysis in the Healthcare Industry Using KANO Method and Importance Performance Analysis Delima, Mira; Hanoum, Syarifa; Salahudin, Muhammad Saad
Jurnal Teknologi dan Manajemen Vol 6, No 2 (2025): July
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat ITATS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31284/j.jtm.2025.v6i2.7826

Abstract

Customer satisfaction is one of the most important aspects in the business world, especially in the service sector because it can increase customer loyalty, and create a positive image for the company and ultimately contribute to long-term success. This study was conducted at MEDCORP, a company engaged in the healthcare industry, which seeks to increase sales by improving customer service. To measure and customer satisfaction, this study uses 5 Dimensions of service quality, namely reliability, responsiveness, assurance, empathy and direct evidence. The methods used are the IPA and KANO methods. The IPA method uses data from customers to evaluate how important each attribute is and how well the company meets those expectations. The KANO method identifies attributes that can increase customer satisfaction if added or improved. This combination provides a more comprehensive understanding of customer needs and product performance that can be used as a reference for companies in achieving the service desired by customers, so that it can increase sales and customer satisfaction. Based on the results obtained, it is known that there are 23 negative gaps, so further analysis is carried out to determine the strategy set. The author makes three types of strategies that can be implemented, namely the main, middle, and final priority strategies based on the IPA-KANO integration classification. Through this research, it is expected to be used as a consideration for business actors or managers in determining improvements in service quality through continual improvement of MEDCORP's performance so that service quality and output become better.
The Acceleration of Ev User in Medan: Through The Implementation of Marketing Mix and Ev Policy Pasaribu, Widi Sriwahyuni; Aisyah, Chairini; Bahri, Taufik Yuandika
Jurnal Teknologi dan Manajemen Vol 6, No 2 (2025): July
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat ITATS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31284/j.jtm.2025.v6i2.7585

Abstract

Electric Vehicles (EV) are an important pathway for decarbonizing transportation and a form of renewable energy as an environmentally friendly technology to accelerate sustainable development. This is in line with the Indonesian government's target in the Nationally Determined Contribution (NDC) document of reducing emissions by 31.89% in 2030. This paper aims to find out the government policies in accelerating the use of EV in Indonesia, especially in the city of Medan. Semi-structured interviews were done supported by voice note recordings, data collection, and observations of informants who were directly involved in the social conditions studied, that were those from four EV dealers in Medan City and additional informants, who were consumers who already use EV and the community, who have not used an electric vehicle, but know about the existence of the electric vehicle. The result the current policy has resulted in an increase in sales of 50% -60% and the use of EV in the city of Medan by 30%. Policies such as exemption from toll fees, parking in public places, and parking spaces that are easily accessible for electric vehicle drivers are needed. Apart from that, certainty is also needed regarding the policy on entry fees and EV impor taxes, which will affect EV production, especially pricing and variation. In conclusion, the policy cannot stand alone but is supported by a 4P marketing mix strategy (price, product, place, and promotion).Keywords: Electric Vehicle (EV), Marketing Strategy, Policy Incentive, Policy Option 
Impact of Human Resources and Technology Support on Management Performance and Product Quality Doan, Tulus; Nugraha, Evan; Patra, Oviyan
Jurnal Teknologi dan Manajemen Vol 6, No 2 (2025): July
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat ITATS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31284/j.jtm.2025.v6i2.7909

Abstract

Gas turbines are internal combustion engines used as a primary energy source in Gas Power Plants (PLTG). To ensure the reliability and quality of gas turbine repair outcomes, effective project management supported by employee capability and technological infrastructure is essential. This study aims to analyze the influence of employee capability and technological support on project management performance and its subsequent impact on product quality at PT Nusantara Turbin dan Propulsi. A quantitative approach was employed using a descriptive and verification research design, involving 80 research samples. The sample consisted of employees from the operations, marketing, and finance divisions involved in the FT8 gas turbine repair project. Data were collected through Likert-scale questionnaires and analyzed using classical assumption tests, path analysis, t-tests, and F-tests. The results indicate that employee capability and technological support have a positive and significant effect on project management performance (Adjusted R² = 61.6%). Furthermore, the three variables—employee capability, technological support, and project management performance—also significantly influence product quality (Adjusted R² = 80%). Project management performance is proven to be a partial mediator in the relationship between internal capabilities and product quality. These findings emphasize the importance of integrated management of human resources and technological support in project execution to achieve high-quality products
Human Resource Risk Management in Construction Services Companies in Bojonegoro Rodhi, Nova Nevila
Jurnal Teknologi dan Manajemen Vol 6, No 2 (2025): July
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat ITATS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31284/j.jtm.2025.v6i2.7803

Abstract

The success of a construction service company is influenced by human resources. However, in its implementation, human resources have risks that can also have a negative impact on the company. Therefore, the purpose of this study is to analyze the risk of human resources in construction service companies in Bojonegoro using the probability impact matrix method. The results obtained are that there are 17 (seventeen) risk factors that have been identified, which are divided into low, medium and high levels. By knowing the risk level, a management action can be taken in the form of a transfer action for low risk factors, for risks at the medium level, reduction (mitigation) actions can be taken, and for risk factors at the high level, avoidance actions can be taken
Modeling an Instrument for Measuring E-Learning use in Learning Processes Based on ISO/IEC 38500:2008 Tridalestari, Ferra Arik; Prasetyo, Hanung Nindito
Jurnal Teknologi dan Manajemen Vol 6, No 2 (2025): July
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat ITATS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31284/j.jtm.2025.v6i2.7885

Abstract

In the context of E-Learning development, E-Learning technology is part of the Information Technology Governance System in higher education institutions. Sometimes, E-Learning   implementation is carried out, but administrators do not know whether learners are studying effectively and achieving educational goals, whether the platform provides the expected added value in the learning process, and whether the quality of learning has been achieved. Therefore, accurate and effective E-Learning measurement is necessary to ensure that the implementation quality aligns with IT governance objectives in higher education institutions. One strategic approach to measurement is using the ISO 38500 framework. The strategic components of ISO 38500 can serve as the foundation for developing E-Learning measurement instruments in higher education. By utilizing these measurement instruments, organizations can identify the strengths and weaknesses of their E-Learning system, enabling continuous improvements to enhance the quality of learning materials, teaching methods, and user experience (for both lecturers and students). The E-Learning measurement instrument, developed based on ISO 38500 indicators, provides valuable data and insights for managerial decision-making. Based on the measurement results, management can make informed decisions regarding budget allocation for further development, updates or enhancements to the E-Learning platform, and the creation of new learning content or more effective training strategies.

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