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INDONESIA
Indonesian Journal of Innovation Studies
Published by Universitas Muhammadiyah Sidoarjo
ISSN : -     EISSN : 25989936     DOI : https://doi.org/10.21070/ijins.v17i
Core Subject : Science, Education, Social, Engineering,
Computer Science & IT Education Engineering Law, Crime, Criminology & Criminal Justice
Indonesian Journal of Innovation Studies (IJINS) is a peer-reviewed journal published by Universitas Muhammadiyah Sidoarjo four times a year. This journal provides immediate open access to its content on the principle that making research freely available to the public supports a greater global exchange of knowledge.This journal aims is to provide a place for academics and practitioners to publish original research and review articles. The articles basically contains any topics concerning new innovation on all aspects. IJINS is available in online version. Language used in this journal is Indonesia or English.
Arjuna Subject : Umum - Umum
Articles 23 Documents
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Search results for , issue "vol. 27 no. 2 (2026): april" : 23 Documents clear
Waiting Time and Patient Satisfaction in Mobile JKN Cardiology Services: Waktu Tunggu dan Kepuasan Pasien pada Layanan Mobile JKN Kardiologi Yuniati, Rina; Fahrudda, Ansarul; Suswojo, Heru; Sari, Firdaus Indah
Indonesian Journal of Innovation Studies Vol. 27 No. 2 (2026): April
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/ijins.v27i2.1996

Abstract

General Background: Digital health applications such as Mobile JKN are introduced to improve healthcare service efficiency, particularly in outpatient settings. Specific Background: Despite high utilization, outpatient waiting times at Mohammad Noer Regional General Hospital remain above the national standard, indicating persistent service delays. Knowledge Gap: Limited studies integrate actual waiting time (AWT) and perceived waiting time (PWT) in explaining patient satisfaction within digital health systems. Aims: This study examines the relationship between AWT, PWT, and patient satisfaction among Mobile JKN users in a cardiology clinic. Results: The average AWT reached 88.5 minutes, exceeding the national standard, with physician consultation as the main bottleneck. PWT showed a significant relationship with patient satisfaction (p < 0.05) and explained 44.5% of its variance. Both AWT and PWT significantly contributed to patient satisfaction, with perception playing a stronger role than objective duration. Novelty: This study integrates operational and experiential dimensions of waiting time within a digital health context, highlighting the dual role of objective and subjective measures. Implications: Improving patient satisfaction requires combining digital health systems with queue management, service optimization, and enhanced communication to align perceived and actual service performance. Highlights• Average service delay exceeds national outpatient standard duration• Perception of waiting explains substantial variation in satisfaction levels• Physician consultation identified as primary service bottleneck KeywordsActual Waiting Time; Mobile JKN; Perceived Waiting Time; Patient Satisfaction; Digital Health
Cassava Cracker Competitive Advantage Through Product Innovation Quality and Digital Marketing: Keunggulan Kompetitif Kerupuk Singkong Melalui Inovasi Produk, Kualitas, dan Pemasaran Digital Ramadhani, Cindy; Widayanti, Sri; Rizkiyah, Noor
Indonesian Journal of Innovation Studies Vol. 27 No. 2 (2026): April
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/ijins.v27i2.2053

Abstract

General Background The snack food industry faces increasing competition, requiring firms to adopt strategic approaches to maintain competitiveness and sales performance. Specific Background A cassava cracker enterprise experienced a decline in sales volume, indicating challenges in sustaining its market position despite stable raw material supply and product availability. Knowledge Gap Previous studies primarily examine direct relationships between product innovation, product quality, and competitive advantage, with limited attention to digital marketing as a mediating mechanism, particularly in local cassava-based agroindustry contexts. Aims This study analyzes the direct and indirect relationships of product innovation and product quality on competitive advantage through digital marketing as a mediating variable. Results Using a quantitative descriptive method with 96 respondents and SEM-PLS analysis, the findings reveal that product innovation and product quality significantly and positively affect competitive advantage, both directly and indirectly through digital marketing, with digital marketing functioning as a partial mediator. Novelty The study introduces digital marketing as an intervening variable linking innovation and quality to competitive advantage within a localized cassava cracker enterprise context. Implications Strengthening product innovation and maintaining consistent product quality, supported by optimized digital marketing strategies, are essential to expand market reach and reinforce competitive positioning in the snack food industry. Highlights: Innovation and quality significantly strengthen firm competitiveness directly and indirectly. Digital channels function as a partial mediator linking internal capabilities to market positioning. Optimization of online promotion remains limited despite positive statistical relationships. Keywords: Digital Marketing, Product Innovation, Product Quality, Competitive Advantage, Cassava Crackers.
Life Cycle Assessment of Strandkorb Beach Chair Production Rahmania, Fadilah Artanti; Ernawati, Dira; Dewi, Sinta
Indonesian Journal of Innovation Studies Vol. 27 No. 2 (2026): April
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/ijins.v27i2.1970

Abstract

General Background: Wooden furniture production relies on raw materials, auxiliary inputs, and energy-intensive operations that may generate substantial environmental pressures. Specific Background: This study assessed strandkorb beach chair production using a gate-to-gate Life Cycle Assessment with SimaPro 9.0 and ReCiPe 2016 (H), covering production stages from raw material use to final factory processes. Knowledge Gap: Although Life Cycle Assessment has been applied in manufacturing and furniture studies, limited work has examined wooden beach chair production by identifying detailed process-level hotspots for practical company improvement. Aims: The study aimed to evaluate environmental burdens from strandkorb beach chair production and determine the production stages contributing most substantially to those burdens. Results: The analysis showed that marine ecotoxicity, freshwater ecotoxicity, and freshwater eutrophication were the most significant midpoint categories, indicating pressure on aquatic ecosystems. At the endpoint level, the total score reached 53.5 Pt, with human health contributing 31.8 Pt, resources 12.9 Pt, and ecosystems 8.77 Pt. The wood kiln drying stage was the main hotspot, contributing 37.1 Pt overall, including 21.7 Pt to human health, 8.43 Pt to ecosystems, and 6.94 Pt to resources, mainly due to high electricity and fuelwood consumption. Novelty: This study provides a gate-to-gate ReCiPe 2016 assessment of strandkorb beach chair production and identifies kiln drying as the critical process hotspot. Implications: The findings support energy efficiency, kiln operation optimization, low-VOC finishing materials, and more sustainable supplier selection as priorities for cleaner production. Highlights: Aquatic toxicity categories showed the highest comparative importance. Human health recorded the largest endpoint score at 31.8 Pt. Energy use and finishing chemicals became priority areas for improvement. Keywords: Beach Chair, Environmental Impact, Life Cycle Assessment, ReCiPe 2016

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