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INDONESIA
Indonesian Journal of Innovation Studies
ISSN : -     EISSN : 25989936     DOI : https://doi.org/10.21070/ijins.v17i
Indonesian Journal of Innovation Studies (IJINS) is a peer-reviewed journal published by Universitas Muhammadiyah Sidoarjo four times a year. This journal provides immediate open access to its content on the principle that making research freely available to the public supports a greater global exchange of knowledge.This journal aims is to provide a place for academics and practitioners to publish original research and review articles. The articles basically contains any topics concerning new innovation on all aspects. IJINS is available in online version. Language used in this journal is Indonesia or English.
Arjuna Subject : Umum - Umum
Articles 1,347 Documents
Quality Control Analysis of Water Based Paint Products by Using the Six Sigma Method: Analisa Pengendalian Mutu Produk Cat Water Based dengan Menggunakan Metode Six Sigma Deny Achmad Rahendra; Atikha Sidhi Cahyana
Indonesian Journal of Innovation Studies Vol. 25 No. 4 (2024): October
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/ijins.v25i4.2393

Abstract

General Background Quality control serves as a crucial element in chemical manufacturing to minimize operational losses and maintain standard output specifications. Specific Background PT. XYZ, an industrial coating chemical manufacturer, experiences substantial defect occurrences in water-based paint production across January to June, reaching 675 kg out of 77,750 kg total production. Knowledge Gap Empirical evaluations integrating the Six Sigma framework specifically within mid-scale water-based paint formulation processes remain limited in regional industrial manufacturing settings. Aims This study identifies primary defect categories, evaluates defect-per-million-opportunities rates, and isolates root causes within water-based paint production. Results Statistical process evaluation using DMAIC reveals four defect types—settling, bad odor, weather damage, and adhesion failure—with settling dominating 56% of total defects, yielding an average Defect per Million Opportunities of 52,656.14 and a Sigma level of 2.5. Novelty The research establishes structured operational benchmarks combining fishbone analysis with quantitative DMAIC evaluation specific to water-based paint manufacturing workflows. Implications Standardizing operational procedures, upgrading cleaning maintenance, and optimizing raw material selection directly reduce manufacturing defects and elevate process efficiency. Key Findings Highlights Settling constitutes the primary defect type in water-based paint production, accounting for 56% of total defective output. Process evaluation establishes a Defect per Million Opportunities level of 52,656.14, corresponding to a 2.5 Sigma rating. Root cause breakdown attributes defects to operator oversights, procedure non-compliance, equipment residue, and raw material variations. Keywords Quality Control, Water Based, Six Sigma, Defect Analysis, Industrial Coating
Analysis of Halal Supply Chain Management Implementation in the Food Industry: Analisis Implementasi Halal Supply Chain Management Pada Industri Pengelolaan Makanan Anis Ibnal Firasil Adam; Hana Catur Wahyuni
Indonesian Journal of Innovation Studies Vol. 25 No. 4 (2024): October
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/ijins.v25i4.2394

Abstract

General Background Halal supply chain management is an important framework for ensuring product integrity in food service businesses. Specific Background In the restaurant sector, maintaining strict halal compliance throughout raw material sourcing, production, serving, and distribution processes poses operational challenges for small-scale culinary operations. Knowledge Gap Empirical investigations detailing step-by-step operational workflows of halal supply chain practices in local restaurant environments remain limited. Aims This study investigates how a Indonesian food restaurant implements halal supply chain practices across production preparation, cooking, and product distribution. Results Qualitative evaluation reveals that operational practices prioritize cleanliness, raw material hygiene, and strict avoidance of non-halal cross-contamination at every processing stage, establishing consumer assurance despite the absence of official certification standards. Novelty The research details practical operational mappings of halal supply chain stages specifically adapted to local restaurant operations. Implications Establishing structured hygiene and supply chain control mechanisms offers an operational model for culinary businesses seeking to maintain product integrity and customer satisfaction. Key Findings Highlights Halal supply chain integration across production, cooking, distribution, and consumption guarantees operational cleanliness and customer reassurance. Strict hygiene routines and cross-contamination prevention maintain product integrity across all food handling stages. Consumer trust remains high due to transparent food preparation and consistent adherence to Islamic dietary rules despite lacking official certification. Keywords Halal Industry, Food Products, Supply Chain, Restaurant Management, Quality Control
The Importance of Quality Control in Answering Sugar Consumer Needs: Pentingnya Quality Control dalam Menjawab Kebutuhan Konsumen Gula Atikha Sidhi Cahyana; Ahmad Ramadhani
Indonesian Journal of Innovation Studies Vol. 25 No. 4 (2024): October
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/ijins.v25i4.2395

Abstract

General Background Quality control is an essential operational framework in manufacturing industries to maintain product standardization and ensure customer satisfaction. Specific Background In sugar processing plants such as PG XYZ, operational challenges persist regarding defective output including porous sugar, lump sugar (krikilan), and oversized sugar (babonan). Knowledge Gap Quantitative evaluations identifying specific root causes of defects and actionable quality control recommendations in sugar production environments remain under-examined. Aims This study analyzes sugar quality control processes at PG XYZ using Seven Tools to identify primary defect causes and provide optimization solutions. Results The analysis reveals total production defect items totaling 1,090 kg, dominated by porous sugar at 53% and improper sugar sizes at 47%, caused mainly by worker oversight, excessive dust, improper pipe cleaning schedules, and equipment issues. Novelty This work maps structured cause-and-effect relationships specifically customized for sugar manufacturing stations using Seven Tools integration. Implications Implementing systematic machine maintenance, worker training, and strict operational adherence provides a clear quality control roadmap for sugar producers. Key Findings Highlights Quality evaluation identified porous sugar (53%) and non-standard crystal sizing (47%) as the dominant defect categories during production. Fishbone analysis traced quality deviations to human negligence, environmental dust, unmaintained equipment, and irregular cleaning schedules. Establishing scheduled pipe cleaning and equipment maintenance protocols maintains output consistency and improves overall customer satisfaction. Keywords Quality Control, Sugar, PG XYZ, Seven Tools, Defect Analysis
Implementation of Food Safety Standards in the Mayumi Production Process at PT Ajinomoto Indonesia – Mojokerto Factory: Penerapan Standar Keamanan Pangan Dalam Proses Produksi Mayumi Di PT Ajinomoto Indonesia – Mojokerto Factory Tafana Serly Kurnia; Rima Azara; Dadik Damian
Indonesian Journal of Innovation Studies Vol. 25 No. 4 (2024): October
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/ijins.v25i4.2396

Abstract

General Background Food safety standards are essential operational protocols in the food processing industry to protect consumer health and uphold product quality. Specific Background Mayonnaise products such as Mayumi manufactured at PT Ajinomoto Indonesia Mojokerto Factory require rigorous quality control due to their vulnerability to microbiological spoilage and physical contamination. Knowledge Gap Detailed empirical mapping of integrated Good Manufacturing Practices (GMP) and Hazard Analysis Critical Control Points (HACCP) execution within commercial-scale mayonnaise processing lines remains under-documented. Aims This study evaluates the execution of food safety standards across all processing stages of Mayumi mayonnaise production. Results The production system successfully minimizes biological, chemical, and physical hazards by integrating critical control points, including pH testing (CCP 1) and post-packaging metal detection (CCP 2), supported by specialized hygienic facility design and FIFO/FEFO stock controls. Novelty This work establishes a complete empirical framework demonstrating multi-standard compliance across GMP, HACCP, ISO certifications, and Halal standards in an automated condiment manufacturing environment. Implications Adhering to these structured protocols strengthens regulatory compliance, optimizes process reliability, and solidifies consumer trust in industrial food operations. Key Findings Highlights Implementation of GMP protocols and hygienic facility designs efficiently prevents environmental contamination during mayonnaise processing. Critical control points CCP 1 (pH verification) and CCP 2 (metal detection) effectively mitigate critical physical and microbiological risks. Adopting FIFO and FEFO inventory systems preserves raw material freshness and prevents expired product distribution. Keywords Food Safety, GMP, HACCP, Mayumi, PT Ajinomoto
Website Design for Concrete Product Promotion at PT Varia Usaha Bangkalan Madura: Perancangan Website Untuk Promosi Produk Beton di PT Varia Usaha Bangkalan Madura Achmad Isra Mujahidin
Indonesian Journal of Innovation Studies Vol. 26 No. 1 (2025): January
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/ijins.v26i1.2401

Abstract

General Background In the digital era, establishing an online presence is essential for construction materials manufacturing enterprises to maintain market competitiveness and expand business reach. Specific Background PT Varia Usaha Bangkalan Madura, a concrete production and distribution firm, requires a functional digital promotional channel to deliver technical specifications and order procedures to prospective clients. Knowledge Gap Existing promotional mechanisms often lack direct interactive features and structured technical product visibility tailored to the regional concrete supply market. Aims This study designs and implements a responsive website using HTML, CSS, JavaScript, PHP, and MySQL to streamline product information delivery and order request management. Results System testing demonstrates enhanced digital visibility, an increased rate of inquiry conversions, and fully functional multi-device responsiveness across UI/UX components. Novelty This work provides an integrated promotional model specifically tailored for regional concrete manufacturers, combining direct inquiry channels with dynamic technical product displays. Implications Deploying this dedicated web infrastructure strengthens marketing outreach, optimizes customer inquiry processing, and supports commercial positioning within the construction industry. Key Findings Highlights Implementation of dynamic web catalogs improves user access to technical concrete specifications and pricing details. Responsive front-end design combined with relational backend architecture facilitates streamlined customer inquiry processing. Establishing a dedicated web channel increases organic visitor traffic and customer conversion rates for construction materials. Keywords Concrete Product Promotion, Digital Marketing Platform, Responsive Web Design, User Interface Optimization, PT Varia Usaha
Measuring User Satisfaction on the PosAja Application at PT Pos Indonesia, Sidoarjo Branch Office: Mengukur Tingkat Kepuasan Pengguna Aplikasi PosAja di PT Pos Indonesia, Kantor Cabang Sidoarjo Achmad Isra Mujahidin
Indonesian Journal of Innovation Studies Vol. 26 No. 1 (2025): January
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/ijins.v26i1.2402

Abstract

General Background The expansion of e-commerce activities drives higher demand in logistics and delivery services, requiring logistics providers to maintain high system quality and user satisfaction. Specific Background PT Pos Indonesia introduced the PosAja mobile application to facilitate digital letter and package shipping services, aimed at addressing competitive pressure and internal performance challenges. Knowledge Gap While digital logistics innovations continue to emerge, empirical evaluations focusing specifically on user satisfaction metrics across localized branch networks remain under-explored. Aims This study measures user satisfaction with the PosAja application using the End User Computing Satisfaction framework across five evaluation dimensions. Results Descriptive empirical analysis from 62 participants selected through incidental sampling demonstrates an overall high user satisfaction score of 3.69. Content, ease of use, and timeliness achieved high satisfaction levels, whereas accuracy and format recorded moderate satisfaction levels. Novelty This work provides empirical evidence validating the application of five-dimensional user computing evaluation within state-owned postal logistics digital applications. Implications Branch management can leverage these insights to target technical improvements in navigation design and data precision, thereby enhancing digital service performance. Key Findings Highlights High user satisfaction scores were achieved in content, ease of use, and timeliness evaluation metrics. Accuracy and format dimensions demonstrated moderate satisfaction ratings among surveyed participants. Empirical results validate end-user satisfaction framework applicability within postal mobile service evaluation. Keywords Pt Pos Indonesia, Posaja, User Satisfaction, End User Computing Satisfaction, Logistics Application
Developing a Shoes Sales Information System with a Professional and User-Friendly Website: Case Study at PT. Evotek: Pengembangan Sistem Informasi Penjualan Sepatu dengan Website yang Profesional dan User-Friendly: Studi Kasus pada PT. Evotek Muhammad Athallah Hazel Ornando; Rohman Dijaya
Indonesian Journal of Innovation Studies Vol. 26 No. 1 (2025): January
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/ijins.v26i1.2403

Abstract

In the digital commerce era, traditional retail operations often struggle with manual record-keeping errors and inefficient inventory tracking. General Background Digital transformation through web-based platforms provides accessible infrastructure to streamline order processing and stock administration. Specific Background Footwear retail management at PT. Evolusi Teknologi Indonesia requires an integrated web solution to manage product catalogs, client records, and transactions without operational delays. Knowledge Gap Current literature lacks structured empirical evaluations of dedicated web applications combining real-time inventory tracking with interactive graphical sales analytics for specialized footwear distributions. Aims This study designs, develops, and evaluates a user-friendly footwear sales information system using the System Development Life Cycle Waterfall framework. Results The implemented web architecture incorporates structured database management, secure authentication modules, real-time transaction tracking, and interactive sales visualization dashboards. Empirical testing demonstrates structured order processing, reduced transaction recording inaccuracies, expanded market accessibility, and improved stock organization. Novelty The system integrates real-time inventory monitoring with customized graphical sales analytics within a dedicated internal network deployment for optimized administrative control. Implications Deploying web-driven retail architectures supports digital readiness, operational accuracy, and strategic decision-making in competitive commercial environments. Key Findings Highlights System Development Life Cycle Waterfall methodology enables structured web architecture integration for footwear sales. Real-time transaction tracking and graphical dashboards optimize stock management and administrative accuracy. Dedicated web platforms broaden commercial reach and minimize manual transaction record discrepancies. Keywords Sales, User-Friendly, SDLC, Information System, Website
Lazismu Website UI/UX Development: Increasing Transparency, Accessibility, and Ease of Online Donations: Pengembangan UI/UX Website Lazismu: Meningkatkan Transparansi, Aksesibilitas, dan Kemudahan Donasi Online Naufal Ainurrochman; Rohman Dijaya
Indonesian Journal of Innovation Studies Vol. 26 No. 1 (2025): January
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/ijins.v26i1.2404

Abstract

General Background Zakat institutions require modernized technological solutions to manage public funds with high accountability and operational speed. Specific Background Lazismu faces operational bottlenecks in manual donation recording and financial reporting, which hinders public trust and organizational performance. Knowledge Gap Existing web platforms for charitable donations often lack integrated real-time tracking combined with automated multi-channel payment verification tailored for non-profit zakat management. Aims This study aims to develop and implement an integrated web-based donation information system to streamline donation collection and public reporting workflows at Lazismu. Results Built using JavaScript, React, Node.js, and MongoDB through Agile methodologies, the developed system achieved a 30% reduction in processing time during functional black box testing while providing transparent automated visual financial dashboards. Novelty The platform combines agile full-stack architecture with localized automated reporting mechanisms designed specifically for Islamic philanthropic operations. Implications Deploying this digital architecture provides non-profit management with scalable tools to increase public credibility, accelerate fundraising workflows, and modernize charitable fund distribution. Key Findings Highlights Full-stack web system integration streamlines donation collection and reporting workflows. Automated visual reporting features provide public access to verified financial transaction data. System implementation demonstrates a 30% reduction in donation data management processing time. Keywords Donation Information System, Web Application Development, Zakat Management, Financial Transparency, Agile Development
Implementation of Statistical Quality Control (SQC) Method to Control the Quality of Refill Bodywash Packaging Products at PT. XYZ: Penerapan Metode Statistical Quality Control (SQC) Guna Mengendalikan Kualitas Produk Kemasan Refill Bodywash di PT. XYZ Dhandy Catur Pamungkas; Ribangun Bamban Jakaria
Indonesian Journal of Innovation Studies Vol. 26 No. 1 (2025): January
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/ijins.v26i1.2405

Abstract

General Background Quality control plays a vital role in liquid soap manufacturing to minimize defect rates and satisfy consumer expectations. Specific Background Refill liquid bodywash packaging lines encounter substantial quality deviations during manual filling and assembly processes. Knowledge Gap Existing research lacks quantitative diagnostic insights regarding root causes of defects in high-volume liquid packaging systems. Aims This investigation applies statistical quality control tools to systematically identify primary defect categories and underlying operational failure modes within a dedicated production line. Results Out of 60,792 total produced units, analysis reveals 1,574 defective packages, where untidy sealing accounts for 36% and tilted sealing represents 30% of total failures, alongside missing lot codes (29%) and leaks (5%). Statistical control charts indicate out-of-control conditions on days 6 and 10, while cause-and-effect diagrams link these errors to inadequate press maintenance, unstable sealing temperature, and operator fatigue. Novelty This work establishes empirical control thresholds and multi-factor cause mappings specifically tailored to manual refill packaging operations. Implications Implementing targeted machine maintenance schedules and operator ergonomics directly decreases defect occurrence and improves manufacturing yield. Key Findings Highlights Untidy and tilted sealing constitute 66% of all recorded packaging defects on the refill assembly line. Process stability analysis detects control limit breaches on specific production days due to operational parameters. Fishbone analysis traces defects to improper press temperatures, dirty sensors, and operator fatigue. Keywords Statistical Quality Control, Refill Packaging, Defect Reduction, Filling Assembly, Process Stability
Analysis of Student Satisfaction Level at ABC Tutoring Institution Using Linear Regression Test: Analisis Tingkat Kepuasan Peserta Didik Lembaga Bimbingan Belajar ABC Menggunakan Uji Regresi Linier Danang Dwi Kurniawan; Ribangun Bamban Jakaria
Indonesian Journal of Innovation Studies Vol. 26 No. 1 (2025): January
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/ijins.v26i1.2406

Abstract

General Background Non-formal educational institutions such as tutoring centers play a crucial role in supporting student learning outcomes, making client satisfaction essential for operational sustainability. Specific Background ABC Tutoring Institution faced student enrollment and re-registration issues due to persistent service complaints over two years. Knowledge Gap Empirical evidence regarding how operational components jointly determine student satisfaction in private tutoring remains insufficiently detailed. Aims This study evaluates the quantitative relations between service quality, learning methods, facilities, and overall student satisfaction. Results Multiple linear regression on 100 randomly sampled students reveals that learning methods hold a statistically significant relation to student satisfaction with a p-value of 0.017, whereas service quality (p-value 0.507) and facilities (p-value 0.893) exhibit non-significant roles. Novelty The findings establish a prioritized operational framework demonstrating that instructional methodology drives client satisfaction more decisively than physical infrastructure or administrative service in tutoring settings. Implications Management should direct capital towards instructor quality and curriculum enhancement to optimize student retention and educational service performance. Key Findings Highlights Learning methods show a statistically significant relation to student satisfaction with a p-value of 0.017. Service quality and facility conditions do not demonstrate statistically significant primary roles in student satisfaction. Multiple linear regression and reliability testing confirm high internal consistency (Cronbach's Alpha 0.8925) for institutional evaluation. Keywords Student Satisfaction, Learning Methods, Linear Regression, Service Quality, Tutoring Institution