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Andy Mulyana
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mulyana@ecampus.ut.ac.id
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jelajah@ecampus.ut.ac.id
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Program Studi Pariwisata Universitas Terbuka Jalan Cabe Raya, Pondok Cabe, Pamulang, Tangerang Selatan 15437, Banten - Indonesia
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INDONESIA
JELAJAH: Journal of Tourism and Hospitality
Published by Universitas Terbuka
ISSN : -     EISSN : 2685094X     DOI : https://doi.org/10.33830/jelajah
Core Subject : Humanities, Social,
Humanities Social Sciences
JELAJAH: Journal of Tourism and Hospitality, teregistrasi dengan ISSN (Online): 2685-094X , merupakan media untuk menyebarluaskan hasil penelitian terkait pariwisata dan hospitality yang disajikan berdasarkan kaidah penulisan ilmiah.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Tourism, Leisure and Hospitality Management
Articles 5 Documents
 1 
Search results for , issue "Vol. 5 No. 2 (2024)" : 5 Documents clear
Development of The Tanjung Pandan Old Town Area as a Heritage and Gastronomy Tourist Attraction Pratiwi, Yunisti; Wahyuni, Eka Indah
JELAJAH: Journal of Tourism and Hospitality Vol. 5 No. 2 (2024)
Publisher : Universitas Terbuka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33830/jelajah.v5i2.10222

Abstract

The purpose of study This is for know history and philosophy and tradition Culture Good in the form of reserve culture and food traditional, as well For know How strategy development so that become Power pull Heritage and Gastronomy Tourism in Tanjung Pandan City. The type of research used is qualitative. Research results This will describe history and the philosophy and development strategies implemented with hope existence effort This Can make become Tourist Attraction​ especially heritage and gastronomy which are interesting and in demand by tourists.
Sentiment Analysis of Hotel Reviews in Anyer Beach Tourism Area: A Lexicon-Based Text Mining Approach Fachrur, Aditya Rahadian
JELAJAH: Journal of Tourism and Hospitality Vol. 5 No. 2 (2024)
Publisher : Universitas Terbuka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33830/jelajah.v5i2.10264

Abstract

This study aims to analyze tourist sentiment towards hotels in the Anyer beach tourism area through online reviews. Sentiments and emotions expressed in these reviews were analyzed using a lexicon-based approach from the National Research Council (NRC) lexicon, which includes emotion categories such as anger, fear, sadness, joy, and disgust. Hotel review data were collected from TripAdvisor, and the analysis involved text preprocessing steps such as cleaning, case folding, stemming, and stopword removal. The sentiment analysis results reveal that most tourists provided positive reviews, with only 14.06% of the reviews displaying negative sentiment. Word cloud visualization identified the words "bad" and "dirty" as frequently appearing in negative reviews, likely pointing to cleanliness and service quality issues as the primary reasons for dissatisfaction. Emotional analysis showed dominant feelings of sadness, anger, disgust, and fear, likely triggered by unmet expectations regarding cleanliness and comfort during their stay. Based on these findings, it is recommended that hotel management in the Anyer beach tourism area address these concerns by implementing regular cleaning routines and staff training to enhance hotel service quality.
Cleanliness and Health Of Pa.So.La Kitchen, The Ritz Carlton Jakarta Pacific Place Auliya, Anisatul; Prianti, Diani; Fajrin, Annisa Nurul
JELAJAH: Journal of Tourism and Hospitality Vol. 5 No. 2 (2024)
Publisher : Universitas Terbuka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33830/jelajah.v5i2.10288

Abstract

By implementing good hygiene and sanitation practices, employees can carry out their duties efficiently and produce high-quality food in Pa.So.La Kitchen, The Ritz-Carlton Pacific Place Hotel, which aligns with the hotel's motto, "We Are Ladies And Gentlemen Serving Ladies And Gentlemen". Data were collected through observation, interviews, and information from The Ritz-Carlton Pacific Place Hotel. This study shows that The Ritz-Carlton Jakarta Pacific Place Hotel's procedures have mostly met the company's standards regarding hygiene and sanitation. The benefits of this implementation include cleanliness of the kitchen area, adequate kitchen facilities, employee health, and the use of quality cleaning materials.
Strengthening Tourism Products Through Storytelling Exploration in Kemiriombo, Gerbosari Village, Samigaluh District, Kulonprogo Regency Iban, Carlos; Marsono; Fatkurrohman; Nuryani, Anik; Rahayuningsih, Handayani; Bayu Aji, Khusnul
JELAJAH: Journal of Tourism and Hospitality Vol. 5 No. 2 (2024)
Publisher : Universitas Terbuka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33830/jelajah.v5i2.10299

Abstract

Kemiriombo, a hamlet in Gerbosari Village, Kulon Progo, Yogyakarta, is known for its diversity of spices (empon-empon) cultivated and processed by the local community. This area has significant potential for developing tourism based on local culture and traditions, but the tourism narrative has not been optimally managed. This study aims to explore the potential of storytelling as a strategy for developing tourist destinations in Kemiriombo. The methods used include observation, interviews, Focus Group Discussions (FGD), surveys, and community participation to understand the needs and expectations of the local community. The study found that Kemiriombo has tourism potential such as the processing of empon-empon at Rumah Jamu Menoreh, local cultural arts such as Jathilan, Gejog Lesung, and Karawitan, as well as culinary traditions like Sega Brongsong and Legondo. The 5W1H technique (Who, What, When, Where, Why, How) was applied in the storytelling analysis to produce engaging narratives that can promote local cultural identity. Storytelling plays a crucial role in introducing local products and traditions, enhancing tourist attraction, and preserving community culture. Through the development of strong narratives, Kemiriombo is expected to become a tourist destination that offers not only visual experiences but also emotional and social dimensions for visitors. The integration of local traditions and storytelling innovation is expected to positively impact the welfare of the local community. 
The Role of Rimbun Conservation Village in Encouraging Nature Conservation and Improving Environmental Image Setiawan, Ozi; Ramdani, Doni
JELAJAH: Journal of Tourism and Hospitality Vol. 5 No. 2 (2024)
Publisher : Universitas Terbuka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33830/jelajah.v5i2.10300

Abstract

Rimbun Conservation Village has the potential as a model for sustainable ecotourism development amid global environmental challenges. This research aims to explore the effectiveness of Rimbun Conservation Village's role in environmental preservation and ecological image enhancement through ecotourism activities. The method used in this research utilizes qualitative methods, which include interviews, direct observation, and documentation. The results showed that Rimbun Conservation Village succeeded in raising community and tourist awareness of the importance of conservation, although there are some aspects that need to be improved, such as cleanliness, adequate facilities and accessibility. In addition, the participation of the community and tourists in activities such as tree planting and educational programs proved to provide economic benefits and increase tourist engagement. The main conclusion of this study is that Rimbun Conservation Village not only serves as a recreational center, but also as a living example of the harmonization between nature conservation and economic growth. To attract more tourists, it is recommended that the manager improve facilities and implement more effective digital marketing strategies. This research is expected to contribute to the development of ecotourism in other more sustainable tourist destinations in Indonesia.

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