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INDONESIA
Jurnal Puan Indonesia
Published by Asosiasi Dosen Idebahasa Kepri
ISSN : 26852632     EISSN : 26855267     DOI : https://doi.org/10.37296/jpi.v3i2
Core Subject : Economy, Health, Education, Social, Engineering,
Economics, Econometrics & Finance Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Public Health
Jurnal PUAN INDONESIA (Pengabdian Untuk Anak Negeri) Indonesia merupakan wadah untuk mempublikasikan hasil-hasil Pengabdian Masyarakat dari berbagai disiplin ilmu dalam bentuk Jurnal ilmiah dan Open Accessed System. Jurnal ini diterbitkan oleh Asosiasi Dosen Bahasa dan Sastra se Kepulauan Riau (Idebahasa Kepri). Artikel-artikel yang dipublikasikan di Jurnal Puan Indonesia meliputi hasil-hasil penelitian ilmiah asli, artikel ulasan ilmiah yang bersifat baru, atau komentar atau kritik terhadap tulisan yang ada dimuat di OJS system Jurnal Puan Indonesia maupun dalam terbitan berkala ilmiah lainnya. Jurnal Puan Indonesia menerima manuskrip atau naskah artikel dalam bidang riset terapan dan pengabdian masyarakat yang mencakup bidang keilmuan yang relevan dengan: sosial, kependidikan, sains, keolahragaan, bahasa, bisnis dan ekonomi dari berbagai kalangan akademisi dan peneliti baik nasional maupun internasional. Jurnal PUAN INDONESIA akan menerbitkan jurnal secara bilingual pada bulan Juli dan Januari setiap tahunya. JPI menerapkan kebijakan blind review dimana setiap tulisan yang masuk akan dikirimkan kepada mitra bestari yang terdaftar di JPI. Proses review dapat berlangsung maksimum sampai 30 (tiga puluh) hari kerja dengan alokasi waktu yang diberikan kepada tiap mitra bestari dalam menyelesaikan proses review nya adalah maksimum 14 (empat belas) hari kerja. Jika mitra bestari yang ditunjuk sebelumnya tidak mampu menyelesaikan pekerjaan review-nya dalam tenggat waktu yang ditentukan maka ketua dewan redaksi akan menunjuk mitra bestari pengganti untuk melakukan review tulisan yang dimaksud.
Arjuna Subject : Umum - Umum
Articles 385 Documents
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PELAYANAN PEMBIAYAAN KREDIT MOTOR HONDA DI LEASING FEDERAL INTERNATIONAL FINANCE (FIF) Mardianti, Ratna Putri; Khadijah, Khadijah; Fadilah, Andi Hidayatul; Richmayati, Maya
PUAN INDONESIA Vol. 7 No. 2 (2026): Jurnal Puan Indonesia Vol 7 No 2 januari 2026
Publisher : ASOSIASI IDEBAHASA KEPRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37296/jpi.v7i2.453

Abstract

This study discusses the financing services for new motorcycle credit provided by PT Federal International Finance (FIF), one of the largest leasing companies in Indonesia under Astra International. FIF offers easy application processes for new motorcycle credit, especially for Honda motorcycles, with fast, secure procedures and simple requirements such as ID card, family card, and salary slip. Applications can be made offline through dealers or FIF branch offices, as well as online. FIF also provides various flexible tenor options and down payment amounts according to consumers’ financial capabilities. Additionally, FIF continuously develops digital services and collaborates with dealers to enhance customer experience. New motorcycle financing is a major focus of FIF, contributing about 65% of total financing. FIF also strives to expand its service reach through automotive exhibitions and opening new branches. With competitive interest rates and an easy process, FIF helps the public own new motorcycles on credit in an affordable and trustworthy way. This study aims to provide a clear overview of the new motorcycle credit financing services at FIF.-
PERAN CUSTOMER SERVICE DALAM MEMBANGUN LOYALITAS PELANGGAN DI PT FEDERAL INTERNASIONAL Anjili, Amanda; Richmayati , Maya; Sandra, Elminaliya
PUAN INDONESIA Vol. 7 No. 2 (2026): Jurnal Puan Indonesia Vol 7 No 2 januari 2026
Publisher : ASOSIASI IDEBAHASA KEPRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37296/jpi.v7i2.457

Abstract

The competitive competition requires companies to create new ideas from the service which is given to the consumers in order to maintain their consumers for not switching to other competitors. Nowadays, there are companies focus on leasing, factoring, and consumer finance. This study aims to test the impact of the quality service towards the consumer's loyalty through the consumer's satisfaction in Federal International Finance. The type of this study is a quantitative research. The population of this study are all the customers of the Federal International Finance, with 96 customers as the samples and this study applies the probability sampling with the simple random sampling method. The data analysis applies the path analysis with Smart PLS 3.0 program. The result of this study shows that the service quality impacts the customer's satisfaction. The service quality and the customer's satisfaction impact the customer's loyalty. The service quality impacts the impacts the customer's loyalty through the customer's satisfaction. Therefore, it can be concluded that the customers satisfaction mediate the service quality to the consumers loyalty
EDUKASI E-BISNIS KEPADA UMKM PEMULA KOTA BATAM Amirullah, Amirullah; Fiani, Ita; Irawati , Ice; Satriani, Satriani
PUAN INDONESIA Vol. 7 No. 2 (2026): Jurnal Puan Indonesia Vol 7 No 2 januari 2026
Publisher : ASOSIASI IDEBAHASA KEPRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37296/jpi.v7i2.461

Abstract

Digital transformation has become a critical necessity for micro, small, and medium enterprises (MSMEs) to enhance competitiveness in the modern economic era. However, many beginner MSMEs in Batam City still face challenges in understanding and implementing e-business concepts as well as utilizing digital platforms for product marketing. This community service program aims to improve the digital knowledge and skills of beginner MSME actors through e-business education and practical workshops. The program was implemented in two stages: an online training session on August 16, 2025, followed by an offline workshop on September 1, 2025. A total of 20 participants, consisting of food and contemporary snack business owners, took part in the activities. Pre- and post-test evaluations indicated a significant improvement in participants’ understanding of e-business concepts, the use of marketplaces and social media, and the creation of visual marketing content using Canva. The program successfully fostered positive changes in participants’ attitudes and motivation to adopt digital marketing strategies in their businesses. Thus, this initiative contributes to strengthening the digital foundation of beginner MSMEs, enabling them to better face market competition and achieve business sustainability in the technology-driven economy.
OPTIMALISASI DONOR DARAH SUKARELA UNTUK MENDUKUNG KETERSEDIAAN DARAH DI MASYARAKAT Pujilestari, Intan; Monica , Rizqy Dimas; Rahayu , Ayu Hendrati; Suharto, Suharto; Trianto, Wowo
PUAN INDONESIA Vol. 7 No. 2 (2026): Jurnal Puan Indonesia Vol 7 No 2 januari 2026
Publisher : ASOSIASI IDEBAHASA KEPRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37296/jpi.v7i2.503

Abstract

The availability of safe and sustainable blood is an important component in the health care system. Voluntary blood donation is the main source of meeting blood needs in society, however the level of donor participation still faces various obstacles, such as lack of awareness, limited access, and lack of appropriate education. Therefore, optimizing voluntary blood donations needs to be carried out in a planned and sustainable manner. This optimization includes increasing education and outreach to the public regarding the benefits of blood donation. In addition, cooperation between the government, Indonesian Red Cross, educational institutions and the private sector is very necessary to expand the reach of blood donation activities. Improving service quality also plays an important role in creating a positive experience for donors thereby encouraging repeat participation. Providing non-material appreciation to voluntary donors can provide additional motivation without eliminating the human value of blood donation activities. By implementing a comprehensive optimization strategy, it is hoped that blood availability in the community can be maintained on an ongoing basis and able to support optimal health services.
PENERAPAN TEKNOLOGI TEPAT GUNA ECO ENZYME DAN SABUN PADAT DI DESA CIPTAHARJA Marlina, Lusi; Wardati, Myra; Chengrishtama, Chengrishtama; Listiana, Reni
PUAN INDONESIA Vol. 7 No. 2 (2026): Jurnal Puan Indonesia Vol 7 No 2 januari 2026
Publisher : ASOSIASI IDEBAHASA KEPRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37296/jpi.v7i2.505

Abstract

ThisThe Community Service Program sought to boost community awareness and abilities in managing household organic waste by introducing straightforward technologies, specifically eco-enzyme production and eco-friendly solid soap making. It employed extension lectures and practical training sessions, with village residents as primary participants. Key topics included foundational waste management principles, the eco-enzyme fermentation method, and safe, readily available techniques for crafting solid soap. Outcomes revealed enhanced participant comprehension and hands-on expertise in converting organic waste into valuable products. Strong attendance and keen interest underscored the success of participatory methods in building environmental consciousness. Ultimately, the initiative is poised to advance sustainability goals and empower communities for independent, eco-friendly waste handling.

Page 39 of 39 | Total Record : 385

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