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Contact Name
Zia Hisni Mubarak
Contact Email
mubarakzia@gmail.com
Phone
+6285268567176
Journal Mail Official
jurnal@idebahasa.or.id
Editorial Address
Mega Legenda, Blok E2, Nomor 15, Rukun Tetangga 007, Rukun Warga 005, Kelurahan Baloi Permai, Kecamatan Batam Kota, Kota Batam, Propinsi Kepulauan Riau, Indonesia
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INDONESIA
Jurnal Puan Indonesia
ISSN : 26852632     EISSN : 26855267     DOI : https://doi.org/10.37296/jpi.v3i2
Jurnal PUAN INDONESIA (Pengabdian Untuk Anak Negeri) Indonesia merupakan wadah untuk mempublikasikan hasil-hasil Pengabdian Masyarakat dari berbagai disiplin ilmu dalam bentuk Jurnal ilmiah dan Open Accessed System. Jurnal ini diterbitkan oleh Asosiasi Dosen Bahasa dan Sastra se Kepulauan Riau (Idebahasa Kepri). Artikel-artikel yang dipublikasikan di Jurnal Puan Indonesia meliputi hasil-hasil penelitian ilmiah asli, artikel ulasan ilmiah yang bersifat baru, atau komentar atau kritik terhadap tulisan yang ada dimuat di OJS system Jurnal Puan Indonesia maupun dalam terbitan berkala ilmiah lainnya. Jurnal Puan Indonesia menerima manuskrip atau naskah artikel dalam bidang riset terapan dan pengabdian masyarakat yang mencakup bidang keilmuan yang relevan dengan: sosial, kependidikan, sains, keolahragaan, bahasa, bisnis dan ekonomi dari berbagai kalangan akademisi dan peneliti baik nasional maupun internasional. Jurnal PUAN INDONESIA akan menerbitkan jurnal secara bilingual pada bulan Juli dan Januari setiap tahunya. JPI menerapkan kebijakan blind review dimana setiap tulisan yang masuk akan dikirimkan kepada mitra bestari yang terdaftar di JPI. Proses review dapat berlangsung maksimum sampai 30 (tiga puluh) hari kerja dengan alokasi waktu yang diberikan kepada tiap mitra bestari dalam menyelesaikan proses review nya adalah maksimum 14 (empat belas) hari kerja. Jika mitra bestari yang ditunjuk sebelumnya tidak mampu menyelesaikan pekerjaan review-nya dalam tenggat waktu yang ditentukan maka ketua dewan redaksi akan menunjuk mitra bestari pengganti untuk melakukan review tulisan yang dimaksud.
Arjuna Subject : Umum - Umum
Articles 424 Documents
PELAYANAN PEMBIAYAAN KREDIT MOTOR HONDA DI LEASING FEDERAL INTERNATIONAL FINANCE (FIF) Ratna Putri Mardianti; Khadijah Khadijah; Andi Hidayatul Fadilah; Maya Richmayati
PUAN INDONESIA Vol. 7 No. 2 (2026): Jurnal Puan Indonesia Vol 7 No 2 januari 2026
Publisher : ASOSIASI IDEBAHASA KEPRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37296/jpi.v7i2.453

Abstract

This study discusses the financing services for new motorcycle credit provided by PT Federal International Finance (FIF), one of the largest leasing companies in Indonesia under Astra International. FIF offers easy application processes for new motorcycle credit, especially for Honda motorcycles, with fast, secure procedures and simple requirements such as ID card, family card, and salary slip. Applications can be made offline through dealers or FIF branch offices, as well as online. FIF also provides various flexible tenor options and down payment amounts according to consumers’ financial capabilities. Additionally, FIF continuously develops digital services and collaborates with dealers to enhance customer experience. New motorcycle financing is a major focus of FIF, contributing about 65% of total financing. FIF also strives to expand its service reach through automotive exhibitions and opening new branches. With competitive interest rates and an easy process, FIF helps the public own new motorcycles on credit in an affordable and trustworthy way. This study aims to provide a clear overview of the new motorcycle credit financing services at FIF.-
PERAN CUSTOMER SERVICE DALAM MEMBANGUN LOYALITAS PELANGGAN DI PT FEDERAL INTERNASIONAL Amanda Anjili; Maya Richmayati; Elminaliya Sandra
PUAN INDONESIA Vol. 7 No. 2 (2026): Jurnal Puan Indonesia Vol 7 No 2 januari 2026
Publisher : ASOSIASI IDEBAHASA KEPRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37296/jpi.v7i2.457

Abstract

The competitive competition requires companies to create new ideas from the service which is given to the consumers in order to maintain their consumers for not switching to other competitors. Nowadays, there are companies focus on leasing, factoring, and consumer finance. This study aims to test the impact of the quality service towards the consumer's loyalty through the consumer's satisfaction in Federal International Finance. The type of this study is a quantitative research. The population of this study are all the customers of the Federal International Finance, with 96 customers as the samples and this study applies the probability sampling with the simple random sampling method. The data analysis applies the path analysis with Smart PLS 3.0 program. The result of this study shows that the service quality impacts the customer's satisfaction. The service quality and the customer's satisfaction impact the customer's loyalty. The service quality impacts the impacts the customer's loyalty through the customer's satisfaction. Therefore, it can be concluded that the customers satisfaction mediate the service quality to the consumers loyalty
EDUKASI E-BISNIS KEPADA UMKM PEMULA KOTA BATAM Amirullah Amirullah; Ita Fiani; Ice Irawati; Satriani Satriani
PUAN INDONESIA Vol. 7 No. 2 (2026): Jurnal Puan Indonesia Vol 7 No 2 januari 2026
Publisher : ASOSIASI IDEBAHASA KEPRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37296/jpi.v7i2.461

Abstract

Digital transformation has become a critical necessity for micro, small, and medium enterprises (MSMEs) to enhance competitiveness in the modern economic era. However, many beginner MSMEs in Batam City still face challenges in understanding and implementing e-business concepts as well as utilizing digital platforms for product marketing. This community service program aims to improve the digital knowledge and skills of beginner MSME actors through e-business education and practical workshops. The program was implemented in two stages: an online training session on August 16, 2025, followed by an offline workshop on September 1, 2025. A total of 20 participants, consisting of food and contemporary snack business owners, took part in the activities. Pre- and post-test evaluations indicated a significant improvement in participants’ understanding of e-business concepts, the use of marketplaces and social media, and the creation of visual marketing content using Canva. The program successfully fostered positive changes in participants’ attitudes and motivation to adopt digital marketing strategies in their businesses. Thus, this initiative contributes to strengthening the digital foundation of beginner MSMEs, enabling them to better face market competition and achieve business sustainability in the technology-driven economy.
OPTIMALISASI DONOR DARAH SUKARELA UNTUK MENDUKUNG KETERSEDIAAN DARAH DI MASYARAKAT Intan Pujilestari; Rizqy Dimas Monica; Ayu Hendrati Rahayu; Suharto Suharto; Wowo Trianto
PUAN INDONESIA Vol. 7 No. 2 (2026): Jurnal Puan Indonesia Vol 7 No 2 januari 2026
Publisher : ASOSIASI IDEBAHASA KEPRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37296/jpi.v7i2.503

Abstract

The availability of safe and sustainable blood is an important component in the health care system. Voluntary blood donation is the main source of meeting blood needs in society, however the level of donor participation still faces various obstacles, such as lack of awareness, limited access, and lack of appropriate education. Therefore, optimizing voluntary blood donations needs to be carried out in a planned and sustainable manner. This optimization includes increasing education and outreach to the public regarding the benefits of blood donation. In addition, cooperation between the government, Indonesian Red Cross, educational institutions and the private sector is very necessary to expand the reach of blood donation activities. Improving service quality also plays an important role in creating a positive experience for donors thereby encouraging repeat participation. Providing non-material appreciation to voluntary donors can provide additional motivation without eliminating the human value of blood donation activities. By implementing a comprehensive optimization strategy, it is hoped that blood availability in the community can be maintained on an ongoing basis and able to support optimal health services.
PENERAPAN TEKNOLOGI TEPAT GUNA ECO ENZYME DAN SABUN PADAT DI DESA CIPTAHARJA Lusi Marlina; Myra Wardati; Chengrishtama Chengrishtama; Reni Listiana
PUAN INDONESIA Vol. 7 No. 2 (2026): Jurnal Puan Indonesia Vol 7 No 2 januari 2026
Publisher : ASOSIASI IDEBAHASA KEPRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37296/jpi.v7i2.505

Abstract

ThisThe Community Service Program sought to boost community awareness and abilities in managing household organic waste by introducing straightforward technologies, specifically eco-enzyme production and eco-friendly solid soap making. It employed extension lectures and practical training sessions, with village residents as primary participants. Key topics included foundational waste management principles, the eco-enzyme fermentation method, and safe, readily available techniques for crafting solid soap. Outcomes revealed enhanced participant comprehension and hands-on expertise in converting organic waste into valuable products. Strong attendance and keen interest underscored the success of participatory methods in building environmental consciousness. Ultimately, the initiative is poised to advance sustainability goals and empower communities for independent, eco-friendly waste handling.
PENGEMBANGAN RUANG INKUBASI SENI MELALUI LOKAKARYA KURATORIAL DAN PENULISAN SENI SEBAGAI UPAYA PENGUATAN EKOSISTEM SENI KOTA SOLO Varatisha Anjani Abdullah; Dessy Rachma Waryanti
PUAN INDONESIA Vol. 8 No. 1 (2026): Jurnal PUAN Indonesia Vol. 8 No. 1 Juli 2026
Publisher : ASOSIASI IDEBAHASA KEPRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37296/jpi.v8i1.514

Abstract

The curatorial and art writing workshop aimed to expand access for the residents of Solo—particularly young people—to contemporary art spaces. As the city of Solo continues to evolve and is no longer defined solely as a classical cultural city, it faces the reality of having a limited number of adequate, affordable, and inclusively accessible art presentation spaces for all segments of society. The program was implemented in stages using a collective governance approach, emphasizing an equal-participation and collaboration-based working system grounded in a spirit of kinship, participation, collaboration, and a long-term orientation toward sustainable ecosystem development. This approach involved artists, audiences, partners, and the broader community. The event was carried out smoothly with a total of 15 participants. The participants came from various regions, including Salatiga, Yogyakarta, and Solo itself, and were predominantly young people. The outcome of this activity was the establishment of an art space called Tafata Art Hub, designed as a venue for diverse artistic activities, particularly in the city of Solo.
PELATIHAN PEMANFAATAN GENERATIVE ARTIFICIAL INTELLIGENCE UNTUK LITERASI DIGITAL MAHASISWA STIDKI AL-AZIZ BATAM Pastima Simanjuntak; Rika Harman; Yohanni Syahra; Herman Yuliansyah; Imam Riadi
PUAN INDONESIA Vol. 8 No. 1 (2026): Jurnal PUAN Indonesia Vol. 8 No. 1 Juli 2026
Publisher : ASOSIASI IDEBAHASA KEPRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37296/jpi.v8i1.516

Abstract

The development of Generative Artificial Intelligence (AI) presents significant opportunities to support digital literacy and creativity in higher education. However, utilization of this technology among students still faces challenges, including limited understanding, technical skills, and ethical awareness. This community service activity was conducted on January 31, 2026, at STIDKI Al-Aziz Batam, involving 18 student participants from two study programs. The activity employed an educative-participatory approach comprising material presentations, interactive discussions, and hands-on practice sessions. Post-training evaluation was conducted using a Likert-scale questionnaire (scale 1-5) covering three dimensions: conceptual understanding, perceived benefits, and participant satisfaction. Results showed a mean score of 4.21 out of 5 (84.2%) for conceptual understanding of Generative AI, a mean perceived benefit score of 4.35 (87.0%), and an overall satisfaction score of 4.40 (88.0%). Furthermore, 88.9% of participants (16 of 18) met the minimum understanding threshold (score >= 4). These findings demonstrate that structured, practice based training significantly enhances students digital literacy competence and ethical awareness of AI use. The activity provides a tangible contribution to strengthening students digital capacities and is relevant for sustainable development.
PENGENALAN APLIKASI JIRA DALAM MANAJEMEN PROYEK DI SMK YPKK 1 SLEMAN, YOGYAKARTA Rudy Ansari; Rudy Ansari; Irwansyah Irwansyah; Irwansyah Irwansyah; Nia Ekawati; Nia Ekawati; Herman Herman; Sunardi Sunardi
PUAN INDONESIA Vol. 8 No. 1 (2026): Jurnal PUAN Indonesia Vol. 8 No. 1 Juli 2026
Publisher : ASOSIASI IDEBAHASA KEPRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37296/jpi.v8i1.517

Abstract

The community service activity at SMK YPKK 1 Gamping aims to align the vocational education curriculum with industry standards through the introduction of Agile and Scrum methods using the JIRA application. The main challenge faced was the students' lack of understanding of professional project management tools, so this training focused on mastering JIRA features such as Scrum/Kanban boards and issue tracking. Through training and mentoring of 30 students, there was a significant increase in competence. Data shows that the highest score on the pre-test was 80 (9 participants), which then increased on the post-test to a perfect score of 100 achieved by 15 participants. The evaluation results concluded that 50% of participants had achieved the maximum level of understanding in operating JIRA. Thus, this implementation successfully bridged the gap between academic theory and the practical needs of the workplace, while equipping students with globally relevant project management skills.
MEMBANGUN GENERASI YANG CERDAS DAN MANDIRI DALAM MENGELOLA UANG Ni Made Mila Rosa Desmayani; Luh Gede Bevi Libraeni; Ni Putu Eka Kherismawati; Kadek Nonik Erawati; Ida Bagus Putu Meisa Pratama Putra
PUAN INDONESIA Vol. 8 No. 1 (2026): Jurnal PUAN Indonesia Vol. 8 No. 1 Juli 2026
Publisher : ASOSIASI IDEBAHASA KEPRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37296/jpi.v8i1.518

Abstract

This community service program addressed the low level of financial literacy among adolescents at Posyandu Remaja Pejeng Kawan, Gianyar. Limited understanding of money management, inability to distinguish needs from wants, lack of saving habits, and absence of simple financial records indicated an urgent need for structured financial education. Strengthening financial literacy at an early age is essential to prevent consumptive behavior and to foster responsible financial attitudes in adulthood. The program was implemented through systematic stages, including observation, problem identification, training, evaluation, and reporting. A participatory approach was applied using interactive discussions, case examples, simple financial recording simulations, and a seven-day saving challenge. Evaluation was conducted qualitatively through observation of participation, reflective discussions, and assessment of participants’ ability to explain and practice the concepts learned. The results indicate improved understanding of money functions, clearer differentiation between needs and wants, increased awareness of saving, and initial practice of recording daily expenses. The program also strengthened the role of the youth health post as a life-skills development platform. Overall, the activity demonstrates that participatory financial education effectively enhances adolescents’ financial awareness and supports the formation of responsible financial behavior.
PENDAMPINGAN UMKM DALAM MENINGKATKAN PENJUALAN MELALUI STRATEGI PROMOSI USAHA WARUNG NASI KEBULI GSP UST. RIO Suswanto Ismadi Megah; Sri Sugiharti; Rasyid Ridho Harahap; Calvin Avalycotesvara Arintiarno Lee
PUAN INDONESIA Vol. 8 No. 1 (2026): Jurnal PUAN Indonesia Vol. 8 No. 1 Juli 2026
Publisher : ASOSIASI IDEBAHASA KEPRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37296/jpi.v8i1.521

Abstract

Tujuan dari kegiatan pengabdian masyarakat (PKM) mengadakan pendampingan peningkatan penjualan pada Warung Makan Nasi Kebuli Griya Sagulung Permai (GSP), di Sagulung, Kota Batam. Tentang pemberian ide, gagasan, saran dan dalam hal meningkatkan volume penjualan pada usaha Warung Makan Nasi Kebuli GSP milik Ust. Rio tersebut. Program unggulan didalam melaksanakan PKM yaitu penyuluhan atau pendampingan kepada pemilik usaha yang akan dilaksanakan oleh anggota kegiatan Pengabdian Kepada Masyarakat (PKM) dari Universitas Riau Kepulauan, Kota Batam, untuk memberikan wawasan terkait dengan peningkatan penjualan nasi Kebuli GSP melalui penerapan strategi promosi dan peningkatan fasilitas yang akan dilakukan. Setelah kegiatan yang telah dilaksanakan terhadap usaha warung makan nasi Kebuli GSP dalam mempromosikan produknya telah terjadi peningkatan penjualan. Peningkatan penjualan ini dikarenakan bertambahnya konsumen yang mengetahui promosi warung makan acil esah melalui media sosial seperti, dengan menggunakan Potcast, Instagram, Facebook dan Whatsapp, Dengan adanya promosi perluasan pasar secara online, maka target pasar akan jadi lebih luas dan memperbarui kemasan dengan inovasi baru yang dapat diterima di pasar yang mampu meningkatkan penjualan pada Warung Makan nasi Kebuli GSP.