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Kharisma Tech
Published by Sekolah Tinggi Manajemen Informatika dan Komputer Kharisma
ISSN : 19072317     EISSN : 28100344     DOI : https://doi.org/10.55645/kharismatech.v17i1
Core Subject : Science, Engineering,
Computer Science & IT Engineering
Jurnal Ilmu Komputer merupakan jurnal yang menampung hasil penelitian di bidang informatika dan sistem informasi, mencakup : - Sistem Informasi - Informatika - Teknologi Informasi - Ilmu Komputer - Software Engineering
Arjuna Subject : Ilmu Komputer (semua kategori) - Ilmu Komputer (Lain-Lain)
Articles 172 Documents
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PENERAPAN SEARCH ENGINE OPTIMIZATION ON-PAGE PADA WEBSITE GETHELPID.COM UNTUK MENINGKATKAN WEBSITE RANK Jervin Kontessa; Arfan Yunus; Ahyar Muawwal
KHARISMA Tech Vol 17 No 2 (2022): Jurnal KHARISMATech
Publisher : STMIK KHARISMA Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55645/kharismatech.v17i2.256

Abstract

GetHelp adalah website yang menyediakan layanan donasi dan galang dana online. Tujuan dari penelitan ini adalah meningkatkan jumlah pengunjung website GetHelp dengan meningkatkan peringkat website GetHelp di mesin pencari. Metode yang digunakan dalam penelitian ini adalah On-page Search Engine Optimization, ada beberapa hal yang dioptimasi pada penelitian ini yaitu Title tags, Meta Description, meta Keywords, image optimization, dan menambahkan file sitemap.xml pada website yang bertujuan untuk mempercepat proses pengindeksan di mesin pencari. Hasil dari penelitian ini adalah 2 dari 3 kata kunci yang ditargetkan peneliti berhasil menempati halaman pertama pada mesin pencari, yang sebelumnya website tidak terindeks pada mesin pencari dengan kata kunci yang ditargetkan penelti. Sehingga pengunjung website meningkat sebanyak 337 pengunjung yang sebelumnya berjumlah 36 pengunjung, dan hasil optimasi gambar pada website GetHelp, dapat membuat gambar yang dioptimasi dapat ditemukan pada mesin pencari menggunakan kata kunci yang ditargetkan oleh peneliti. Berdasarkan hasil penelitian dapat disimpulkan bahwa metode SEO On-page dapat meningkatkan peringkat website GetHelp di mesin pencari.
ANALISIS POLA AKSES PENGUNJUNG WEBSITE GETHELP MENGGUNAKAN METODE ASSOCIATION RULE Rahmat Altamazi; Marlina; Afifah
KHARISMA Tech Vol 17 No 2 (2022): Jurnal KHARISMATech
Publisher : STMIK KHARISMA Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

GetHelp adalah salah satu website penggalangan dana yang berada di Indonesia. Sebagai platform penggalangan dana yang baru, meningkatkan kualitas dan layanan pada website perlu dilakukan agar dapat menarik minat masyarakat menggunakan website ini. Mengetahui dan memahami perilaku pengunjung website bisa dijadikan rujukan dalam melakukan pengembangan dengan cara mendapatkan informasi pola akses pengunjung, informasi ini dapat diperoleh dengan mengestrak informasi dari RAW Access File website dan Menerapkan metode Association Rule. Penelitian diawali dengan mengunduh dataset riwayat akses pengunjung, kemudian dataset yang telah diunduh akan melalui tahapan pre-processing sebelum di transformasikan ke dalam dataset yang baru. Dengan bantuan tools Rapidminer, dataset yang telah melalui tahapan pre-processing dan tranformasi akan diolah menggunakan metode Association Rule dengan algoritma FP-Growth. Berdasarkan hasil penelitian dengan total 184 kunjungan ke website, memberikan minimum support sebesar 25% dan minimum confidence sebesar 40% dapat menghasilkan 43 rules. Dari rules yang dihasilkan, peneliti mendapatkan berbagai informasi pola akses pengunjung website seperti halaman yang paling sering dikunjungi yaitu halaman Dashboard dan List Donasi dengan support 16,3% dan confidence 100%.
ANALISIS KUALITAS LAYANAN PADA WEBSITE INVITEES TERHADAP KEPUASAN PENGGUNA MENGGUNAKAN METODE SERVQUAL Evelyn Winny Thody; Sudirman; Renny
KHARISMA Tech Vol 17 No 2 (2022): Jurnal KHARISMATech
Publisher : STMIK KHARISMA Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55645/kharismatech.v17i2.275

Abstract

This study aims to determine the level of each dimension of service quality measurement on the Invitees website on user satisfaction. The method used in this study is the SERVQUAL method which is used to measure the level of service quality by looking for the value of the gap between expectations and perceptions of service users. The SERVQUAL method has five measurement dimensions, Tangibles, Reliability, Responsiveness, Assurance, and Empathy, but this study uses modified dimensions, namely Usability, Information Quality, Service Reliabilty, Assurance, and Empathy. The results obtained from the measurement of the five dimensions are that Usability dimension has a gap of -0.34, the Information Quality dimension has a gap of -0.19, the Service Reliability dimension has a gap of -0.19, the Assurance dimension has a gap of -0.64, and the Empathy dimension has a gap of - 0.59. Because the measurement results of all dimensions are in the negative value range, it is concluded that the service quality of the Invitees website is still not in accordance with user satisfaction.
ANALISIS USER EXPERIENCE PADA WEBSITE MIND & SOUL MENGGUNAKAN USE QUESTIONNAIRE Rivaldo Tansie; Syaiful Rahman; Hendra Surasa
KHARISMA Tech Vol 17 No 2 (2022): Jurnal KHARISMATech
Publisher : STMIK KHARISMA Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55645/kharismatech.v17i2.297

Abstract

Penelitian ini bertujuan untuk menganalisa User Experience pada website Mind & Soul berdasarkan dari responden pengguna menggunakan metode USE Questionnaire. Metode ini memiliki 4 aspek yaitu Usefulness, Ease of Use, Ease of Learning, dan Satisfaction. Penelitian ini dimulai dengan kuesioner yang dibagikan kepada pengguna sebagai media pengumpulan data, lalu dilanjutkan dengan menguji validitas data untuk menganalisa data dari 24 butir pernyataan yang layak untuk diolah. Kemudian, diteruskan dengan menguji reliabilitas data dari 24 butir pernyataan yang menghasilkan nilai Cronbach’s Alpha sebesar 0.940. Hasil pada aspek-aspek USE Questionnaire yakni, hasil aspek Usefulness dengan sebesar 83.46%, aspek Ease of Use dengan persentase sebesar 89%, aspek Ease of Learning dengan persentase sebesar 91.5%, dengan aspek Satisfaction dengan persentase sebesar 83.18%. Dari hasil tersebut, untuk keseluruhan hasil penelitian ini mengandung persentase sebesar 86.08%, maka dapat disimpulkan bahwa Website Mind & Soul telah memenuhi kriteria pada USE Questionnaire.
ANALISIS KUALITAS LAYANAN TERHADAP KEPUASAN PELANGGAN WEBSITE GEPO MENGGUNAKAN METODE PIECES Nurul Fitrah; Ahyar Muawwal; Marlina
KHARISMA Tech Vol 17 No 2 (2022): Jurnal KHARISMATech
Publisher : STMIK KHARISMA Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55645/kharismatech.v17i2.306

Abstract

Abstract: The Gepo website is a website that contains information on ongoing food and drink promos. So far, 30 users of food and beverage entrepreneurs have joined. The low level of food and beverage entrepreneurs who join is the background to the need for an analysis of customer satisfaction, especially customers of food and beverage entrepreneurs who join the website, which aims to determine the extent of customer satisfaction. In this study, researchers used the PIECES method which has 6 variables to classify problems, namely Performance, Information, Economic, Control, Efficiency and Service. The results of this study are the 6 variables Performance, Information, Economic, Control, Efficiency and Service get the predicate satisfied, but the Information and Performance variables get the lowest average value, and in Performance testing using google tools my site also get bad grades. From the results of this study, it can be seen that the Performance and Information variables must be further improved, and the Economic, Control, Efficiency and Service variables in order to maintain the satisfaction value.
ANALISIS TINGKAT KEPUASAN PENGGUNA TERHADAP APLIKASI TIERRA MENGGUNAKAN METODE PIECES FRAMEWORK Filbert Alexander Tejokusuma; Husni Angriani; Afifah
KHARISMA Tech Vol 17 No 2 (2022): Jurnal KHARISMATech
Publisher : STMIK KHARISMA Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55645/kharismatech.v17i2.312

Abstract

TIERRA is a community application for ornamental plant lovers that can be used by users to interact with each other and can share experiences and help about ornamental plants. To improve and develop the TIERRA application, it is necessary to know the level of satisfaction of the TIERRA application by using the PIECES (Performance, Information, Economy, Control, Efficiency, Service) method as a method of measuring the level of user satisfaction. Based on the variables of the PIECES method, namely Performance, Information, Economy, Control, Efficiency and Service, the level of user satisfaction based on each variable is: Performance gets a value of 4.47, Information gets a value of 4.60, Economy gets a value of 4.24, Control gets a value of 4.31, Efficiency gets a value 4.46 and Service scored 4.37. Because each PIECES method variable is on a user satisfaction level scale of 3.4 – 4.91, then user satisfaction with the TIERRA application can be categorized as SATISFIED.
PERANCANGAN UI/UX PADA APLIKASI FLAVOUR FOG MENGGUNAKAN PENDEKATAN USER CENTERED DESIGN Frederick Alexander; Arianti; Syamsul Bahri
KHARISMA Tech Vol 17 No 2 (2022): Jurnal KHARISMATech
Publisher : STMIK KHARISMA Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55645/kharismatech.v17i2.313

Abstract

This study was conducted to determine whether the User Centered Design approach can build a better User Interface and User Experience on the Flavor Fog application so that it can meet the needs and desires of users. The method used is the System Usability Scale to determine the score of the application. The score obtained before the design was carried out was 70.8 which entered category C, while after designing using the User Centered Design approach, a score of 81.1 was obtained which entered category A. From these results it can be seen that there is an upgrade in the Flavor Fog application, so that it can be concluded that the application design using a User Centered Design approach with measurements using the System Usability Scale, can produce a User Interface and User Experience design that is in accordance with the needs and desires of the user.
Analisis Performa Website AyoMulai Menggunakan GTMetrix dan Page Speed Insights Heidi Angela Tengriano; Arfan Yunus; Sudirman
KHARISMA Tech Vol 17 No 2 (2022): Jurnal KHARISMATech
Publisher : STMIK KHARISMA Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55645/kharismatech.v17i2.347

Abstract

AyoMulai is a crowdfunding platform for creative, this platform was created by the Four Clover founder team which can be accessed via the link https://ayomulai.id/. This research aims to analyze the performance of the AyoMulai website by using 2 help tools, namely GTMetrix and Page Speed Insights using a non-participan observation method where researchers only make observations on the AyoMulai website. Based on performance measurements on GTMetrix got a score of 77% and Page Speed insights with a score of 90, as for the results of 6 metrics, namely first contentful paint on GTMetrix (1.7 s) and Page Speed Insights (1.5 s), GTMetrix speed index (2.3 s) and Page Speed Insights (1.5 s), time to interactive GTMetrix (1.7 s) and Page Speed Insights (1.5 s), total blocking time GTMetrix (0 ms) and Page Speed Insights (0 ms), cumulative layout shift GTMetrix (0,02) and Page Speed Insights (0.034), and largest contentful paint GTMetrix (2.4 s) and Page Speed Insights (1.5 s). So it can be said that the performance of the AyoMulai website is quite good, and also in the use of these 2 tools have results that are not too much different which can be seen in 6 elements, namely first contentful paint, speed index, time to interactive, total blocking time, cumulative layout shift, and largest contentful paint which has a slight difference in numbers.
Penerapan Metode Evaluasi Heuristik Untuk Mengevaluasi Usability Website Medisol Felycia Wisanto; Mohammad Fajar; Baizul Zaman
KHARISMA Tech Vol 18 No 1 (2023): Jurnal KHARISMATech
Publisher : STMIK KHARISMA Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55645/kharismatech.v18i1.257

Abstract

The aim of this study is to evaluate the usability of the Medisol website using the Heuristic Evaluation method. Data was collected through questionnaires and literature study. The number of samples in the questionnaire used was 25 respondents who were Medisol website users who had an understanding of the services provided, knowledge of information technology and problem domains or knowledge of drug problems. From the results of calculations using the heuristic method, it was found that the highest proportion was found in the principle of Recognition rather than recall with code H6 of 0.8 which is a cosmetic problem category which means that problems or deficiencies on the Medisol website do not need to be repaired except for time. website project work is still available. The lowest proportion is on the principle of Visibility Of System Status with the H1 code of 0.253, this is not a necessity for the founding team to make improvements because the weight is not the main focus in repairs. The evaluation results show the average value of usability problem ratings (severity rating) found when conducting heuristic evaluations is 0.437, which means usability problems are relatively low where it does not affect the convenience of accessing the Medisol website.
Analisis Kualitas Layanan Website Room Menggunakan Metode Webqual dan Importance-Performance Analysis Meiliana Adeputri Shianto; Sudirman; Afifah
KHARISMA Tech Vol 18 No 1 (2023): Jurnal KHARISMATech
Publisher : STMIK KHARISMA Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55645/kharismatech.v18i1.277

Abstract

Manual registration and attendance processes often lead to long queues and unsystematic archiving sometimes makes it difficult for activity managers to manage data. To overcome this problem, Room service is designed to make it easier for users to carry out the registration and attendance process, participants can register through a 'room' that has been opened by the event organizer which will generate a qr code. The service can be accessed via https://room-idn.com/. After the release, the developer does not know whether the services provided have met the needs and expectations of users or not. Therefore, an analysis of user satisfaction was carried out with a webqual approach to measure the level of satisfaction based on user perceptions. The results showed that the dimensions of usability, information quality, and interaction were of good quality. However, after conducting further research with gap analysis and Importance-Performance Analysis shows that good quality services do not necessarily meet user satisfaction and still need development.

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