cover
Contact Name
Edy Siswanto
Contact Email
khansa3d1@gmail.com
Phone
+6285641123450
Journal Mail Official
khansa3d1@gmail.com
Editorial Address
Jalan Pantura Semarang- Kendal No 25, Kecamatan Kaliwungu, Kabupaten Kendal, Jawa Tengah
Location
Kab. banyumas,
Jawa tengah
INDONESIA
INFORMATIKA
ISSN : 2808909X     EISSN : 27982505     DOI : DOI: https://doi.org/10.51903
Jurnal Teknik Informatika dan Multimedia adalah jurnal ilmiah peer review yang diterbitkan oleh Politeknik Pratama Kendal. Jurnal Teknik Informatika dan Multimedia terbit dalam dua edisi dalam setahun yaitu edisi Mei dan Oktober. Kontributor Jurnal Teknik Informatika dan Multimedia berasal dari peneliti, akademisi (dosen dan mahasiswa) di bidang informatika, Teknik Komputer dan Multimedia.
Articles 123 Documents
METODE FIVE PLANES DAN SUS PADA DESAIN UI/UX SISTEM RESERVASI Sekar Ayu Nabila; Kusnadi Kusnadi; Viar Dwi Kartika
Informatika: Jurnal Teknik Informatika dan Multimedia Vol. 6 No. 1 (2026): MEI : JURNAL INFORMATIKA DAN MULTIMEDIA
Publisher : LPPM Politeknik Pratama Kendal

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51903/informatika.v6i1.1517

Abstract

This research focuses on crafting a seamless and intuitive user interface and experience through a reservation website tailored for Terajeh Coffee & Steak House, located in Cirebon City. The main issue addressed is the limitation of social media in providing comprehensive information about menus, reservations, and brand identity, thus necessitating a more representative website to support the digital transformation of this F&B business. The research employs the Five Planes approach, consisting of five strategic stages from identifying objectives and user needs to the visual interface. Figma was used to develop wireframes and prototypes, while Maze facilitated user interaction testing. The usability assessment was conducted using the System Usability Scale (SUS) method, where users filled out a questionnaire after directly interacting with the developed prototype. The results show an informative and interactive website prototype with an SUS score falling into the good category, although there are still suggestions for improving navigation and visual elements. This study is important as it offers a systematic approach to UI/UX design that can enhance user experience and strengthen business image, although it does not yet cover the full functional development of the website.
EVALUASI RISIKO TI PT. KLM MENGGUNAKAN COBIT 5.0 DOMAIN APO12 Septia Angelika Gettin Daely; Chintia Cantika; Agnes Elsye Permata Sari; Sri Andayani
Informatika: Jurnal Teknik Informatika dan Multimedia Vol. 6 No. 1 (2026): MEI : JURNAL INFORMATIKA DAN MULTIMEDIA
Publisher : LPPM Politeknik Pratama Kendal

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51903/informatika.v6i1.1529

Abstract

This study assesses IT risk management capability at PT. KLM using COBIT 5.0 APO12. Current capability (As-Is) is level 3 (Established Process), with consistent but incomplete documentation and integration, while target capability (To-Be) is level 5 (Optimising Process). The gap highlights the need for better documentation, monitoring, data integration, and automated evaluation. Recommendations include formal process documentation, standardized risk matrices, clear unit roles, and periodic reviews to achieve more effective risk management aligned with strategic objectives.
PERANCANGAN UI/UX SISTEM MANAJEMEN ARSIP DOKUMEN DIGITAL PADA PT. BANK XYZ Ramadhona Ramadhona; Kiky Rizky Nova Wardani
Informatika: Jurnal Teknik Informatika dan Multimedia Vol. 6 No. 1 (2026): MEI : JURNAL INFORMATIKA DAN MULTIMEDIA
Publisher : LPPM Politeknik Pratama Kendal

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51903/informatika.v6i1.1608

Abstract

Document archive management in the banking sector requires high levels of efficiency, accuracy, and security. However, at PT Bank XYZ, the archiving process is still conducted manually, leading to several issues such as delays in document retrieval, risk of document loss, data duplication, and limited physical storage space. This study aims to design the user interface (UI) and user experience (UX) of a digital document archive management system that aligns with user needs and actual workflows in a banking environment. The research employs the Design Thinking method, which consists of five stages: empathize, define, ideate, prototype, and testing. Data were collected through direct observation and interviews with employees involved in document archiving activities. The results of this study are presented in the form of a prototype developed using Figma, featuring key functionalities such as a dashboard, fast document search, document upload, notifications, and role-based access control. Testing results indicate that the proposed UI/UX design is user-friendly, intuitive, and capable of improving work efficiency, although several minor improvements are still required. Therefore, this design is expected to serve as a foundation for the development of an effective digital archiving system and to support digital transformation in the banking sector.

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