Garuda - Garba Rujukan Digital

Article Per Year (5 Year)

All

SMART Management Journal

smart
Website

Published by Institut Bisnis Muhammadiyah Bekasi

ISSN : 27460932 EISSN : 27983781 DOI : https://doi.org/10.53990

Core Subject : Economy,

Economics, Econometrics & Finance

Berisi tentang hasil penelitian dan kegiatan pengabdian kepada masyarakat di bidang manajemen, serta implementasinya dalam manajemen stratejik, manajemen pemasaran, manajemen SDM, manajemen keuangan, manajemen operasional, yang diterapkan pada organisasi profit dan non-profit.

Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)

Articles 32 Documents

1 2 3 4

RESPON JANGKA PENDEK PASAR SAHAM INDONESIA TERHADAP PERISTIWA POLITIK BAMBANG SUTRISNO
SMART Management Journal Vol 2, No 1 (2021): SMART Management Journal
Publisher : Institut Bisnis Muhammadiyah Bekasi

This study is entitled the short-term response of the Indonesian stock market to political events. This study aims to analyze the market reaction to the holding of the presidential election of the Republic of Indonesia which took place in 2019. The researcher uses the literature study method, which is used to observe the information content of a political event that occurs. This study is also intended to examine the difference in the effect of presidential election events on companies under government control and private companies. The research object used is 437 companies listed on the Indonesia Stock Exchange. The results of the research show that abnormal returns are negative the day before the election, then a reversal occurs the day after the election, where the abnormal return value increases and becomes positive, this shows that investors are confident that the presidential election is going well. The results of this study also show that companies under government control are more likely to feel the effects of the presidential election event than private companies.

Systematic Review: Perlindungan Konsumen Transaksi Online Lili Fadli Muhamad; Elkin Rilvani
SMART Management Journal Vol 1, No 2 (2021): SMART Management Journal
Publisher : Institut Bisnis Muhammadiyah Bekasi

Perlindungan konsumen diperlukan dalam kegiatan perdagangan untuk mencegah perbuatan tidak adil oleh pebisnis. Tidak sedikit penelitian yang membahas perlindungan konsumen transaksi online, namun tidak banyak upaya untuk menjadikan satu temuan-temuan dari penelitian yang mengkaji penyebab pelanggaran dan cara penyelesaiannya dengan cara mengumpulkan, meninjau, dan menyintesis penelitian yang terkait dengan perlindungan hak konsumen transakasi online. Sebagian besar penelitian ini fokus pada pendekatan regulasi hukum dan kepuasan pelanggan, sementara bidang lainnya mendapat sedikit perhatian. Oleh karena itu, penelitian ini menyoroti arah untuk penelitian lebih lanjut. Hasil dari penelitian baru ini menemukan banyak faktor penyebab pelanggaran dan penerapan disiplin ilmu lain dalam pendekatan penyelesian masalah

SENTIMEN KEAGAMAAN SEBAGAI PONDASI BISNIS STUDI PADA MINIMARKET 212 MART MUTIARA GADING TIMUR MUSTIKAJAYA - KOTA BEKASI Jaenudin Jaenudin
SMART Management Journal Vol 2, No 2 (2022): SMART Management Journal
Publisher : Institut Bisnis Muhammadiyah Bekasi

The current economic systems ruled mostly are socialist and capitalist. Islamic system or economy sharia presented Muslim power to run their own based on their belief. The unique point of 212 retail mart establishment is based on the emotional and religious feeling of Muslim power in the event of 212. This research focused on how this business was managed and its results after more than five years. This study aims to escalate whether religious sentiment feelings can run the business smoothly or it is only euphoria that still needs many areas of improvement in managing this retail mart.

HUBUNGAN PELAYANAN KONSUMEN DAN FASILITAS PERUSAHAAN TERHADAP KEPUASAN KONSUMEN PADA PT. AVANT GUARD INDONESIA RINOVIAN RAIS
SMART Management Journal Vol 1, No 1 (2020): SMART Management Journal
Publisher : Institut Bisnis Muhammadiyah Bekasi

The Purpose of this study was to determine the effect of customer service and company facilities on customer satisfaction at PT Avant Guard Indonesia and to determine the variables that have a greater influence between customer services and company facilities on customer satisfaction at PT Avant Guard Indonesia. Based on testing with Chi square (X²), it is found that there is a significant relationship between customer service and customer satisfaction, or the better the service provided, the better customer satisfiction, For the relationship between company facilities and customer satisfiction, it is found that there is a significant relationship between company facilities and customer satisfaction, or the better the company facilities provided, the better customer satisfaction. From the calculation, it is also known that service has a greater influence, so that that the second Hypothesis can be accepted.

PENGARUH PELAYANAN TERHADAP KEPUASAN KONSUMEN PADA UMKM ROJO SOSIS DI RT 03 RW 06 KELURAHAN CIKIWUL, BEKASI TIMUR Aulia Januar
SMART Management Journal Vol 2, No 2 (2022): SMART Management Journal
Publisher : Institut Bisnis Muhammadiyah Bekasi

This study aims to determine and analyze the effect of promotional strategies on consumer buying interest at UMKM Rojo Sosis in Bantar Gebang Cikiwul rt 03. The sampling technique is determined by random sampling by distributing 105 questionnaires to consumers who come and buy. The analytical method used is the statistical analysis method consisting of simple linear regression analysis, simultaneous significance testing (f test), partial significance testing (t-test), and testing the coefficient of determination (R2). The results of this study indicates that there is a positive and significant influence variable service influence (X) on Customer Satisfaction (Y) UMKM Rojo Sosis in di RT 03 RW 06 Kelurahan Cikiwul, Kecamatan Bantar Gebang Kota Bekasi

Analisis Proses Seleksi Terhadap Kinerja Pekerja Migran Indonesia Dengan Penempatan Kerja Sebagai Variabel Intervening (Studi Kasus Dinas Ketenagakerjaan Kota Medan) Penny Chariti Lumbanraja
SMART Management Journal Vol 2, No 1 (2021): SMART Management Journal
Publisher : Institut Bisnis Muhammadiyah Bekasi

Important assets that must be considered in the implementation of national development are SDA (natural resources) and HR (human resources). In general, the success of a company or organization depends on the people involved in it, so a strategy is needed to achieve this. This research is intended to determine the effect of the selection process on the performance of Indonesian Migrant Workers (PMI) with work placement as an intermediary variable. The data collection techniques are surveys, interviews, and questionnaires. While the research method used is simple random sampling method. This study has 100 PMI respondents, and analyzed using SEM analysis. The results of this study are the positive and significant influence of the selection process on the performance of migrant workers through job placement as an intervening variable

ANALISIS KEPUASAN PELANGGAN CHI-CHI’S MEXICAN RESTAURANT PADA PT. BERKAH MANCA BOGA (KODEL GROUP) JAKARTA RINOVIAN RAIS
SMART Management Journal Vol 1, No 2 (2021): SMART Management Journal
Publisher : Institut Bisnis Muhammadiyah Bekasi

The major problem in this research is the low customer satisfaction awareness at Chi-Chi‟s Mexican Restaurant under PT. Berkah Manca Boga, Jakarta. This low awareness caused by the top management has not paid full attention to this problem. The customer services qualities become a major focus to all organizations in all industries nowadays. This focus is caused by tight competition, technology development and economy growth. In the competitive side, services and customer satisfaction become the strength offered by each company due to many competitors offering similar products. Technology development also gives more opportunities for product and services innovation at the same time. Customers nowadays are also becoming more demanding and have more bargaining power to the companies. Moreover, people nowadays are in the evolution stage to become the knowledge economy society, giving insight that customer satisfaction becomes one the tools to gain success

MEMBANGUN JIWA KEWIRAUSAHAAN REMAJA MELALUI PEMBUATAN HAND SANITIZER DI MASJID AL-ITTIHAD PERUMAHAN GRIYA MUSTIKASARI KOTA BEKASI Lili Fadli Muhammad
SMART Management Journal Vol 2, No 2 (2022): SMART Management Journal
Publisher : Institut Bisnis Muhammadiyah Bekasi

Preventing the spread of Corona Virus Disease 2019 (Covid-19) is the obligation of every resident in Indonesia. People who live in Griya Mustikasari Housing, Mustika Sari Village, Mustika Jaya District, and Bekasi City also feel obliged to themselves, their families, and the surrounding environment to prevent the spread of Covid-19. One of the efforts made by implementing health protocols when you have to move outside the home. The health protocol that needs to be done is washing hands with hand sanitizer. The need for hand sanitizer needed to wash hands is very large, besides the price of hand sanitizer during the Covid-19 Pandemic is also very expensive. The number of people who wash their hands using a hand sanitizer and the price of hand sanitizer is too high, it can be ascertained that many people are looking for alternatives to get a hand sanitizer easily and at an affordable price. This opportunity needs to be used by the 10C IBM Bekasi Real Work Lecture Group in carrying out the Community Service program to provide training to make hand sanitizer. The short-term goal is for their own consumption, while in the long term they can sell it to residents in Griya Mustikasari Housing who have the potential to need hand sanitizer.

PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN PADA PERCETAKAN RUBY PRINTING OCTA NILAM LUKKITA; YENI AGUSTINA
SMART Management Journal Vol 1, No 1 (2020): SMART Management Journal
Publisher : Institut Bisnis Muhammadiyah Bekasi

This study aims to investigate: (1) the effect of reliability on customers’ satisfaction, (2) the effect of responsiveness on customer satisfaction, (3) the effect of assurance on customer satisfaction, (4) the effect of empathy on customer satisfaction, (5) the effect of tangibles on customer satisfaction, and (60 the effects of reliability, responsiveness, assurance, empathy and tangible on customer satisfaction. This was a quantitative study. The research setting was Ruby Printing Bekasi, the research population comprised customers Ruby Printing. The research sample was selected using Lameshaw, resulting in 96,4 rounded to 100. The data collecting technique was a closed questionnaire with answer alternatives using the Likert Scale. The analysis technique was multiple linear regression analysis using F-test and t-test.

Analisis Perlindungan Kerja Terhadap Kinerja Pekerja Migran Indonesia Melalui Mediasi Penempatan Kerja (Studi Kasus Dinas Ketenagakerjaan Kota Medan) PRETTY LUCI LUMBANRAJA
SMART Management Journal Vol 2, No 1 (2021): SMART Management Journal
Publisher : Institut Bisnis Muhammadiyah Bekasi

Professional workers are workers who are able to produce good performance. Good employee performance in an organization leads to the achievement of good income for the workers themselves. This can increase the national income of the country. The low income of people in a country, encourages them to go across national borders to become Indonesian Migrant Workers in other countries. In addition, the policy issued by the government regarding the placement of PMI abroad has also become a solution to domestic economic problems. namely reducing unemployment. This study uses quantitative methods, by conducting questionnaires, interviews and observations on PMI from Medan who departed for Malaysia. Hypothesis testing using SEM analysis at a confidence level of 95% (α = 0.05) to 100 research respondents. The results of this study are that there is a positive and significant effect of job protection on job placement, there is a positive and significant effect of job placement on the performance of Indonesian migrant workers and there is a positive and significant effect of job protection on the performance of migrant workers through job placement as an intervening variable.

Page 2 of 4 | Total Record : 32

1 2 3 4

Filter by Year

2020 2023

Filter By Issues

All Issue Vol 3, No 2 (2023): SMART Management Journal Vol 3, No 1 (2022): SMART Management Journal Vol 2, No 2 (2022): SMART Management Journal Vol 2, No 1 (2021): SMART Management Journal Vol 1, No 2 (2021): SMART Management Journal Vol 1, No 1 (2020): SMART Management Journal

Home Page

OAI Link

Editorial Team

Contact

Reviewer

Google Scholar

Contact Name
Eva Fauziana

Contact Email
evafauziana@ibm.ac.id

Phone
+6281280658859

Journal Mail Official
jurnalsmart.ibmb@gmail.com

Editorial Address
Kampus A - Institut Bisnis Muhammadiyah Bekasi Jl. Sersan Aswan Kav. 16 Kel. Mergahayu - Kec. Bekasi Timur 17143

Location
Kota bekasi,

Jawa barat

INDONESIA

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Home Page

OAI Link

Editorial Team

Contact

Reviewer

Google Scholar

Contact Name Eva Fauziana

Contact Email evafauziana@ibm.ac.id

Phone +6281280658859

Journal Mail Official jurnalsmart.ibmb@gmail.com

Editorial Address Kampus A - Institut Bisnis Muhammadiyah Bekasi Jl. Sersan Aswan Kav. 16 Kel. Mergahayu - Kec. Bekasi Timur 17143

Location Kota bekasi, Jawa barat INDONESIA

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Contact Name
Eva Fauziana

Contact Email
evafauziana@ibm.ac.id

Phone
+6281280658859

Journal Mail Official
jurnalsmart.ibmb@gmail.com

Editorial Address
Kampus A - Institut Bisnis Muhammadiyah Bekasi Jl. Sersan Aswan Kav. 16 Kel. Mergahayu - Kec. Bekasi Timur 17143

Location
Kota bekasi,

Jawa barat

INDONESIA