cover
Article Per Year (5 Year)
All
Home Page
OAI Link
Editorial Team
Contact
Reviewer
Google Scholar
Contact Name
Putu Gd Wirianta
Contact Email
info.ppjunwar02@gmail.com
Phone
+6281353978588
Journal Mail Official
yayasawitri@gmail.com
Editorial Address
Program Studi Administrasi Negara, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Warmadewa, Denpasar, Bali Jl. Terompong 24 Tanjung Bungkak Denpasar Bali, Indonesia
Location
Kota denpasar,
Bali
INDONESIA
Journal Of Contemporary Public Administration (JCPA)
Published by Universitas Warmadewa
ISSN : 27770745     EISSN : 27770737     DOI : https://doi.org/10.22225/jcpa
Core Subject : Social,
Social Sciences
Journal of Contemporary Public Administration (JCPA) is an open access scientific journal dedicated to entertain the latest debate and discussion on all facets of public administration, policy, and management. Articles are published in form of empirical research, conceptual or theoretical framework. The publication is done twice a year, on May and November, using Indonesian Language. Authors are invited to submit complete unpublished and original works, which are not under review in any other journal. This journal has been distributed by Faculty of Political Science, Universitas Warmadewa. This journal encompasses original research articles, review articles, and short communications, including: Good Governance Administration Public Management Collaborative management Public Services Public Policy Innovation and e-government
Arjuna Subject : Ilmu Sosial - Administrasi Publik
Articles 1 Documents
 1 
Search results for , issue "27-35" : 1 Documents clear
IMPLEMENTASI PROGRAM BADAN PENYELENGGARA JAMINAN SOSIAL (BPJS) KESEHATAN DALAM PELAYANAN KESEHATAN DI UPTD PUSKESMAS III DINAS KESEHATAN KECAMATAN DENPASAR UTARA Putu Suartama Suartama; I Wayan Astawa; I Kadek Dede Junaedy
Journal of Contemporary Public Administration 27-35
Publisher : Program Studi Administrasi Negara, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Warmadewa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22225/jcpa.5.1.2025.27-35

Abstract

Indonesia has a large population with diverse geographical conditions, which poses challenges in providing equitable and affordable health services for the entire community. Although the BPJS Kesehatan program has been running for several years, the implementation of this program still faces various obstacles at the primary health service level such as Puskesmas. The importance of this study lies in efforts to improve the quality of health services provided by Puskesmas as first-level health facilities (FKTP). With the evaluation of the implementation of BPJS Kesehatan, it is hoped that this study can provide constructive recommendations for BPJS Kesehatan, the Health Office, and medical personnel in improving the quality of services. If the existing problems are not immediately resolved, then the main objective of BPJS Kesehatan in providing fair and equitable health services for all Indonesian people will not be achieved optimally. This study uses a qualitative research method with a descriptive approach that aims to understand social phenomena that occur in the natural environment in more depth, so that this study can produce something new where the results of this study found several important aspects related to the implementation of the BPJS Kesehatan program at Puskesmas III North Denpasar: (1) Ineffective Communication Between BPJS and Puskesmas, (2) Quality of Health Services, (3) Administrative Constraints. This study discusses the implementation of the BPJS Health Program in health services at the UPTD Puskesmas III, North Denpasar District Health Office. Based on the results of interviews, documentation, and observations that have been carried out, several main findings were obtained: (1) Communication Aspects in the Implementation of the BPJS Health Program, (2) Availability of Resources in BPJS Health Services, (3) Attitudes and Performance of BPJS Program Implementers, (4) Bureaucratic Structure and BPJS Regulations at the Puskesmas. The factors that are obstacles in the implementation of the Social Security Administering Body (BPJS) Health program in Health Services at the UPTD Puskesmas III, North Denpasar District Health Office are the still uneven socialization by BPJS Health to the general public, improvements in service quality that have not been significant, limited parking spaces and noise caused by the location of the UPTD Puskesmas which is right in a dense environment, and the lack of visitor queues when on certain days there are crowds of visits by the community to the UPTD Puskesmas III, North Denpasar.

Page 1 of 1 | Total Record : 1

 1 

Filter by Year

0000


Reset
Filter By Issues
All Issue Vol. 4 No. 1 (2024): Journal of Contemporary Public Administration (JCPA) Vol. 3 No. 2 (2023) Vol. 3 No. 1 (2023) Vol. 2 No. 2 (2022) Vol. 2 No. 1 (2022) Vol. 1 No. 2 (2021) Vol. 1 No. 1 (2021) 114-128 105-116 96-113 94-104 85-95 83-90 82-93 76-82 75-81 72-84 68-75 68-73 65-70 63-71 59-67 58-74 57-67 56-64 52-62 51-58 50-56 46-55 45-57 44-51 43-49 42-50 40-45 36-44 36-43 35-42 34-41 33-39 30-34 27-35 27-32 23-35 21-29 20-26 18-33 16-22 15-26 13-20 13-19 10-15 8-17 7-12 6-12 1-14 1-9 1-7 1-6 1-5 More Issue