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Jurnal Dimamu
Published by Universitas Ma'soem
ISSN : -     EISSN : 28092228     DOI : 10.32627
Core Subject : Economy, Science, Education, Agriculture,
Agriculture, Biological Sciences & Forestry Computer Science & IT Economics, Econometrics & Finance Education Other
Jurnal ini berisi kajian tentang penelitian murni dan terapan pada bidang : Sistem Informasi Sistem Informasi Akuntansi Manajemen Informatika Digital Bisnis Perbankan Syariah Manajemen Bisnis Syariah Agribisnis Teknologi Pangan Bimbingan Konseling Pendidikan Bahasa Inggris
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 20 Documents
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Search results for , issue "vol. 5 no. 3 (2026)" : 20 Documents clear
Rancang Bangun Sistem Informasi Laporan Hasil Pengujian Quality Control Bahan Peledak Berbasis Website Adityana Ismansyah Ismansyah; Anggit Suryopratomo
Jurnal Dimamu Vol. 5 No. 3 (2026)
Publisher : Ma'soem University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32627/dimamu.v5i3.1989

Abstract

The rapid development of information technology is drving efficiency in data processing across various sectors, including the defense industry. PT Pindad (Persero), as a strategic state-owned enterprise (BUMN), is responsible for producing high-quality products that meet national and international standards. One crucial aspect supporting product quality is the implementation of Quality Control (QC) at every stage of production, from raw material testing to final product inspection. However, the manual process of recording test results results in poorly documented data, difficult to track, unintegrated, and inaccessible in real time, creating challenges in quality control. This research aims to design and build a website-based information system for reporting Quality Control test results at PT Pindad (Persero). This system is designed to support digital test data recording, improve accuracy, and facilitate information integration between Quality Control, Production, and Management. The method used in this research is Rapid Application Development (RAD) with modeling using the Unified Modeling Language (UML), which includes use case diagrams, activity diagrams, class diagrams, and sequence diagrams. The developed system has main modules including master data management, product testing, defect recording, corrective actions, and report generation. The system testing process was conducted using a black-box testing approach to ensure functionality meets requirements.  
Service Quality In Fitness Centers: A Systematic Literature Review Aggi Panigoro Sarifiyono; Annisa Indriani; Anang Bambang Pujianto; Susan Purnama; Johnson Sinaga
Jurnal Dimamu Vol. 5 No. 3 (2026)
Publisher : Ma'soem University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32627/dimamu.v5i3.2107

Abstract

The fitness center industry has grown rapidly alongside rising public awareness of healthy lifestyles, making service quality a strategic differentiator for retaining members amid intense competition. Although research on fitness center service quality is expanding quickly, the findings remain scattered across diverse models, dimensions, and cultural contexts and have not been comprehensively integrated. This study aims to systematically map and synthesize the development of service quality research in fitness centers, covering measurement models, determinants, outcomes on satisfaction and loyalty, digital transformation, and research gaps. The method employed is a Systematic Literature Review (SLR) following the PRISMA 2020 protocol. The search was conducted in the Scopus database using a TITLE-ABS-KEY strategy with keywords on service quality and fitness centers. Through the stages of identification, screening, eligibility assessment, and inclusion-exclusion criteria, 23 eligible studies were obtained and appraised using the Mixed Methods Appraisal Tool (MMAT). The results show that service quality is multidimensional, encompassing facility, staff, program, and digital service quality, with instructor quality, cleanliness, and convenience as the most consistent predictors of loyalty. Satisfaction is found to mediate the relationship between service quality and loyalty, while its effect is moderated by experience level, gender, and organizational culture. The findings also confirm a paradigm shift toward service digitalization and co-creation. This study contributes by providing an integrative framework of fitness center service quality and an agenda for future research.
Strategi Menekan Turnover Intention melalui Evaluasi Kedisiplinan dan Beban Kerja pada Karyawan Hotel Berbintang Lima di Kota Bandung Ayu Nike Retnowati; Dandi Wildan Ramdani
Jurnal Dimamu Vol. 5 No. 3 (2026)
Publisher : Ma'soem University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32627/dimamu.v5i3.2108

Abstract

Bandung is one of Indonesia's leading tourist destinations, attracting a high volume of visitors and creating intense competition within the hospitality industry. Alongside this growth, high employee turnover has become a significant challenge for hotels in retaining competent personnel and maintaining service quality. This study aims to evaluate the conditions of work discipline, workload, and turnover intention, as well as to examine the effects of work discipline and workload on turnover intention among employees of Grand Hotel Preanger Bandung as an empirical representation of the hospitality industry in Bandung. A quantitative approach employing descriptive and explanatory methods was adopted. The study involved all 83 employees as respondents using a saturated sampling technique. Data were collected through questionnaires and analyzed using descriptive statistics, multiple linear regression, partial (t) tests, simultaneous (F) tests, and the coefficient of determination. The findings reveal that work discipline is categorized as low, while workload and turnover intention are categorized as high. Work discipline has no significant effect on turnover intention, contributing only 0.4% to its variance. In contrast, workload has a positive and significant effect, explaining 16.6% of the variance in turnover intention. Simultaneously, work discipline and workload account for 15.4% of the variance in turnover intention, while the remaining 84.6% is explained by other factors beyond the scope of this study. These findings suggest that workload management is a more effective strategy for reducing turnover intention than improving work discipline alone.
Tingkat Kesejahteraan Mental Mahasiswa yang Mengalami Kecemasan di Universitas Muhammadiyah Tasikmalaya Khairunnisa Nurtsaqifa; Muhammad Muhajirin; Anandha Putri Rahimsyah
Jurnal Dimamu Vol. 5 No. 3 (2026)
Publisher : Ma'soem University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32627/dimamu.v5i3.2137

Abstract

Anxiety is one of the most common mental health problems experienced by university students, particularly during the transition to higher education marked by demanding academic and psychosocial pressures. If left unmanaged, this condition can lower students mental well-being. This study aimed to describe the mental well-being of the 2025 cohort of students at Universitas Muhammadiyah Tasikmalaya who experience anxiety. The study employed a quantitative approach with a descriptive research design. Data were collected from 244 students using the Depression Anxiety Stress Scale-21 (DASS-21) and the Warwick-Edinburgh Mental Well-Being Scale (WEMWBS). Based on the anxiety assessment result, 94 students with mild to extremely severe anxiety were included in the analysis. The findings revealed that the majority of students had a moderate level of mental well-being (74,47%), while 10,64% had a low level and 14,89% had a high level of mental well-being. Analysis by aspect showed that emotional well-being reached 68,72% and psychological well-being reached 68,94%, indicating that both aspect were at a relatively good level. These findings indicate that university students experiencing anxiety are still able to maintain relatively good mental well-being. Therefore, efforts to promote mental well-being through guidance and counseling services in higher education are needed to support personal, academic, and social development among university students.
Profil Tingkat Self-Compassion Siswa yang Mengalami Self Injury di SMA Negeri 6 Tasikmalaya Dea Putri Permata; Anandha Putri Rahimsyah; Muhammad Muhajirin
Jurnal Dimamu Vol. 5 No. 3 (2026)
Publisher : Ma'soem University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32627/dimamu.v5i3.2142

Abstract

Non suicidal self-injurious (NSSI) is a form of maladaptive coping strategy frequently used by adolescents to manage emotion distress. One of the psychological factors that may reduce the tendency to engage in self-injurious behavior is self-compassion, which refers to an individual’s ability to accepst and treat themselves with kindness when facing difficulties. This study aimed to describe the level of self-compassion among students who engage in self-injurious at SMA Negeri 6 Tasikmalaya. This study employed a quantitative approach with a descriptive research design. Data were collected from 741 students using the Deliberate Self-Harm Inventory (DSHI) and the Self-compassion Scale (SCS). Based on the self-injurious assessment, 320 students who were identified as engaging in self-injurious at mild to severe levels were included in the analysis. The findings indicated that 91,56% of the participants were categorized as having moderate self-injurious, while 8,44% were classified as servere. Regarding self-compassion, most students who engaged in self-injurious were in the moderate category 40,00%, followed by the low 28,75%, high 20,00%, very high 5,94%, and very low 5,31% categories. Analysis by aspect revealed that the positive aspect self-kindness 75,93%, common humanity 77,34%, and mindfulness 76,25% showed higher percentages than the negative aspect, namely self-judgment 58,86%, isolation 50,69%, and over-identification 58,13%. These findings highlight the importance of developing guidance and counseling services that focus on enhancing self-compassion as both preventive and curative efforts to help students develop more adaptive coping strategies and reduce the tendency to engage in self-injurious behavior.
Perancangan Sistem Informasi Kasir Terintegrasi dengan Perhitungan Zakat Perniagaan Topan Trianto
Jurnal Dimamu Vol. 5 No. 3 (2026)
Publisher : Ma'soem University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32627/dimamu.v5i3.2168

Abstract

Digital transformation encourages businesses to utilize information systems to improve operational efficiency and financial management quality. However, most Point of Sale (POS) systems used by micro, small, and medium enterprises (MSMEs) do not yet provide integrated commercial zakat calculation features in accordance with sharia economic principles. This study aims to design and develop an Integrated Cashier Information System with Commercial Zakat Calculation at the Vanesha Tekstil Fabric Store to support transaction management, financial report preparation, and automatic zakat calculation. The research method used is the System Development Life Cycle (SDLC) with a Waterfall model that includes the stages of needs analysis, system design, implementation, testing, and maintenance. The system design was carried out using the Unified Modeling Language (UML), while the implementation resulted in a cashier application that is able to manage data on goods, customers, suppliers, sales and purchase transactions, financial reports, and commercial zakat calculations based on business net assets with a rate of 2.5% in accordance with sharia provisions. The results of the study indicate that the developed system is able to improve the accuracy of transaction recording, accelerate the preparation of financial reports, simplify the calculation of commercial zakat, and improve business management efficiency. This system is expected to be one of the implementations of a Sharia-based digital transformation that can help MSMEs improve financial accountability while fulfilling their zakat obligations more easily, accurately, transparently, and on time.  
Efektivitas Konsentrasi Scoby dan Lama Fermentasi terhadap Karakteristik Kombucha Bunga Telang (Clitoria ternatea) Hendrawan; Fahmi Rizqi Rizqi; Lenny Amelia HK
Jurnal Dimamu Vol. 5 No. 3 (2026)
Publisher : Ma'soem University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32627/dimamu.v5i3.2182

Abstract

Butterfly pea kombucha is a functional beverage fermented from butterfly pea flower extract (Clitoria ternatea). In making kombucha, problems that often arise are an overly sour taste, a relatively high alcohol content, and a lack of sweetness. These characteristics of kombucha are influenced by, among other things, the concentration of bacteria used for fermentation and the duration of fermentation. This study aims to assess the effectiveness of scoby concentration and fermentation duration on the chemical and organoleptic characteristics of kombucha. This study used a factorial Completely Randomized Design (CRD) consisting of two factors: scoby concentration (4%, 5%, and 6%) and fermentation duration (7, 10, and 14 days) with three replications. The parameters observed included chemical analysis (total acid, alcohol content, and invert sugar) and organoleptic analysis (color, aroma, taste, and aftertaste). The results showed that the interaction of scoby concentration and fermentation duration significantly affected total acid, alcohol content, taste, and aftertaste, but did not significantly affect invert sugar content, color, and aroma preferences. The alcohol content in all treatments ranged from 0.23% to 0.48%, meeting the standards for non-alcoholic beverages. Based on the Bayesian method, the best treatment was obtained with a combination of 6% scoby concentration and 14 days fermentation time (s3w3). Further analysis of the best treatment showed an antioxidant activity (IC50) of 799.33 ppm, acetic acid content of 1.04%, and lactic acid content of 1.61%. Butterfly pea flower kombucha has the potential to be developed as a refreshing functional beverage with safe physicochemical characteristics for consumption.
Pengaruh Metode Pembayaran Transfer Bank, Shopee Pay, dan Cash on Delivery terhadap Keputusan Pembelian Produk Mayoutfit Fazrin Rainy Zahra Zahra; Armansyah M. Sarusu
Jurnal Dimamu Vol. 5 No. 3 (2026)
Publisher : Ma'soem University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32627/dimamu.v5i3.2186

Abstract

Based on the results of the observation, consumers of Mayoutfit products who shop through the Shopee e-commerce platform use various payment methods, including bank transfers, Shopee Pay, and Cash On Delivery (COD). These payment methods are found to influence consumers’ purchasing decisions. The purpose of this study is to determine the influence of these three payment methods on the purchasing decisions of Mayoutfit products. The research methods used include literature review, observation, interviews, and questionnaires. The data analysis in this study employs a causal-comparative approach to compare two or more variables, identify potential cause-and-effect relationships, and evaluate them. The results of this study indicate that, partially (t-test), the bank transfer variable (X1) has a significant influence on purchasing decisions for Mayoutfit products; likewise, the Shopee Pay variable (X2) has a significant influence on purchasing decisions for Mayoutfit products, as does the Cash On Delivery variable (X3). Meanwhile, simultaneously (F-test), bank transfers, Shopee Pay, and Cash On Delivery payment methods collectively have a significant influence on the purchasing decisions for Mayoutfit products.    
Analisis Usahatani Jamur Tiram Putih (Pleurotus ostreatus) Pada Rozak Al Fajr Farm Muhammad Saeful Alam Alam; Hendrawan Hendrawan; Cecep Pardani
Jurnal Dimamu Vol. 5 No. 3 (2026)
Publisher : Ma'soem University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32627/dimamu.v5i3.2187

Abstract

Oyster mushrooms are a horticultural commodity that has promising business potential. The type of research used is descriptive quantitative. The respondent was chosen purposively, namely an oyster mushroom farmer in Bojongsalam Village, Rancaekek District, Bandung Regency. Data analysis was carried out by knowing the amount of costs, revenues and income obtained from white oyster mushroom farming and the value of the revenue break-even point, production break-even point and product price break-even point. The research results show that: (1) The production costs for white oyster mushroom farming in Bojongsalam Village are IDR 10,583,559 per production process, and the income obtained per production process is IDR 18,750,000, so the income earned by farmers is IDR 8,166,441 in one production process. (2) The amount of R/C obtained from white oyster mushroom farming in one production process is IDR 1.77 (3) The break-even revenue point value is IDR 7,350,894, the production break-even point is 490 kg and the product price break-even point is IDR 8,467/kg.
Pengaruh Kualitas Produk dan Kualitas Layanan terhadap Kepuasan Nasabah Produk Pembiayaan di Bank BSI Rancaekek Raisya Tazkiya Sakinah; Adi Indradi Wazdi; Badriyatul Huda
Jurnal Dimamu Vol. 5 No. 3 (2026)
Publisher : Ma'soem University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32627/dimamu.v5i3.2188

Abstract

ABSTRACT Based on the results of observations, the background of this research is the fluctuation in the number of financing customers at Bank BSI KCP Rancaekek for the period 2020 - 2024. This is thought to be influenced by the increasing competition of financial institutions offering financing products in the East Bandung area and faster service quality, especially in the process of approving financing applications. This study aims to determine how the effect of product quality and service quality both partially and simultaneously on customer satisfaction on financing products at Bank BSI KCP Rancaekek. The object of research in this thesis is financing customers at Bank BSI KCP Rancaekek. The type of research is quantitative associative with primary data. Data collection techniques in the form of observation, interviews, literature studies and questionnaires. While the sampling technique is non probability sampling with purposive sampling type. The population is all financing customers totaling 1187 people and a sample of 93 people. The results showed that there was an influence between product quality on customer satisfaction with the results of the t test where the t count> t table (3,747> 1,66196) and the R2 value of 13,4%, there was an influence between service quality on customer satisfaction with the results of the t test where the t count> t table (7, 586> 1,66196) and R2 value of 38,7%, and simultaneously there is a significant influence between product quality and service quality on customer satisfaction on financing products with F test result where F count> F table (43,889> 2,36) and the R2 value of 49,4%.

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