International Journal Administration, Business & Organization
International Journal Administration Business and Organization (IJABO) is an international peer-reviewed scientific journal with open access, publishing high quality conceptual and measure development articles in the areas of management, business administration, and related disciplines. IJABO publishing interesting articles in a highly readable format in English or Indonesian (bilingual). First published in 2020 for an online version and receive original research articles and any review papers. The aims of IJABO are disseminate research results and to improve the productivity of scientific publications for worldwide audience . IJABO is published four monthly (3 issues per year) with the scope and focus of the research areas that covers a wide variety of topics in management (but not limited to): Business Administration, Organization and Behavior, Marketing, Retail, Small Business, Entrepreneurship, Human Resources, Management Finance, Public Administration, Education Administration, Public Policy, and Organization.
Articles
199 Documents
<![CDATA[Analisis Perubahan Perilaku Konsumen E-Commerce Shopee Pada Masa Pandemi Covid 19 Di Kota Bandung ]]>
<![CDATA[Silalahi, Friska]]>;
<![CDATA[Harmon Chaniago]]>
<![CDATA[ International Journal Administration, Business & Organization Vol 2 No 1 (2021): IJABO ]]>
Publisher : <![CDATA[Asosiasi Ahli Administrasi Indonesia ]]>
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DOI: 10.61242/ijabo.21.161
<![CDATA[Currently (2021), the world is being hit by the COVID-19 pandemic. Almost all sectors are affected, not only health. Restrictions on community activities have an effect on business activities which in turn have an impact on the economy. because of that all started using digital media to carry out their activities. Likewise, fulfilling daily needs as much as possible is done online which causes changes in consumer behavior in e-commerce. This study aims to determine whether there has been a change in consumer behavior, and how the behavior of Shopee consumers changed during the Covid 19 pandemic in Bandung. The research method used is descriptive method and quantitative approach. By using survey research by distributing questionnaires. This study found 5 factors that influence changes in shopee consumer behavior in Bandung, Indonesia]]>
<![CDATA[Analisis Perilaku Konsumen Nano Store di Kota Bandung Pada Masa Pandemi Covid-19 ]]>
<![CDATA[Mathew, Alan]]>
<![CDATA[ International Journal Administration, Business & Organization Vol 2 No 1 (2021): IJABO ]]>
Publisher : <![CDATA[Asosiasi Ahli Administrasi Indonesia ]]>
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DOI: 10.61242/ijabo.21.162
<![CDATA[The Covid-19 pandemic affects many aspects of life, one of which is the economic sector. Almost all businesses in the world have been affected by the Covid-19 pandemic. The impact was felt on the smallest businesses, namely the nano store. One of the things that businesses have been affected by this pandemic is the behavior of consumers. The purpose of this study is to determine the consumer behavior of nano stores in the city of Bandung during the Covid-19 pandemic. The method used in this study is a qualitative descriptive analysis method with data collection techniques using a closed questionnaire by determining the number of samples using an internal approach. The number of samples in this study were 106 respondents. The results of this study indicate that the consumer behavior of Bandung's-Indonesia nano stores during the Covid-19 pandemic was quite influenced by the Covid-19 pandemic.]]>
<![CDATA[Pengaruh Faktor Yang Mempengaruhi Beban Kerja Terhadap Kinerja Karyawan (Studi Divisi Penjualan PT XYA, Jawa Barat): ]]>
<![CDATA[Febri Mardianti]]>
<![CDATA[ International Journal Administration Business and Organization Vol 2 No 3 (2021): IJABO ]]>
Publisher : <![CDATA[Asosiasi Ahli Administrasi Indonesia ]]>
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DOI: 10.61242/ijabo.21.173
<![CDATA[Human resources are the driving force of the organization to achieve effective and efficient goals. To improve the organization's ability to face increasingly fierce business competition, it requires the ability of human resources that can compete. However, what is still an obstacle in human resources is employee performance. Generally, the service and manufacturing sectors face employee performance problems. PT XYZ is a garment company that produces baby equipment from the fabric manufacturing process to the distribution of finished goods. The high workload occurred in the sales division which was evident from the results of the performance assessment from year to year which decreased by approximately 10%. Not to mention the complaint of lack of time to be with family because of work. The researcher used a quantitative descriptive method which was tested on 114 respondents using a simple random sampling technique. It was found that there was a weak correlation. The contribution value of Workload to employee performance is 15% and the other 85% is influenced by other factors.]]>
<![CDATA[Pengaruh E-Service Quality Terhadap Loyalitas Pelanggan Dengan Kepuasan Pelanggan Sebagai Variabel Mediasi Pada Dompet Digital Dana (Studi Pada Pengguna Dana) ]]>
<![CDATA[Rema Novyantri]]>;
<![CDATA[Maya Setiawardani]]>
<![CDATA[ International Journal Administration Business and Organization Vol 2 No 3 (2021): IJABO ]]>
Publisher : <![CDATA[Asosiasi Ahli Administrasi Indonesia ]]>
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DOI: 10.61242/ijabo.21.174
<![CDATA[This study aims to determine the effect of e-service quality on customer loyalty with satisfaction as a mediating variable. The population of this research is DANA users who have accessed and made transactions using DANA with a sample of 163 respondents. The data collection technique used a questionnaire with the validity and reliability test stages first. Data were analyzed using path analysis. The results of this study indicate that e-service quality affects DANA customer satisfaction, e-service quality affects DANA customer loyalty, customer satisfaction affects DANA customer loyalty, and customer satisfaction mediates the relationship between e-service quality and DANA customer loyalty.]]>
<![CDATA[Analisis Minat Beli Konsumen E-Commerce Shopee Selama Masa Pandemi Covid-19: Studi pada Konsumen di Kota Bandung, Indonesia ]]>
<![CDATA[Ilham Nur Ramadan]]>
<![CDATA[ International Journal Administration, Business & Organization Vol 2 No 2 (2021): IJABO ]]>
Publisher : <![CDATA[Asosiasi Ahli Administrasi Indonesia ]]>
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DOI: 10.61242/ijabo.21.176
<![CDATA[Buying interest is how likely consumers buy a brand and services or how likely consumers switch from one brand to another brand. Consumer buying interest is crucial in buying interest due to a company because interest in buying is done step that consumers before planning to buy a product. The phenomenon of this research is about how much buying interest of Shopee E-Commerce consumers during the covid-19 pandemic around Bandung. The research method is using quantitative descriptive to describe a phenomenon, event, symptom, and incident that occurs factually, systematically, and accurately. Quantitative research methods are used on the data obtained from the results of the questionnaire answers that have been distributed and carried out to analyze data in the form of numbers and calculations using statistical methods. The sample used was 112 Shopee E-Commerce consumers around the City of Bandung at random, data testing was carried out including validity, reliability, and descriptive tests using a formula based on average. The results of the descriptive study reveal that the buying interest of Shopee E-Commerce consumers during the covid-19 pandemic around Bandung City was appertain high.]]>
<![CDATA[Dampak Promosi Gratis Ongkos Kirim Terhadap Keputusan Pembelian Produk di E-Commerce Shopee Pada Masa Pandemi Covid-19 ]]>
<![CDATA[Batrisyia, Quandizza]]>;
<![CDATA[Sinari Maydena]]>
<![CDATA[ International Journal Administration, Business & Organization Vol 2 No 2 (2021): IJABO ]]>
Publisher : <![CDATA[Asosiasi Ahli Administrasi Indonesia ]]>
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DOI: 10.61242/ijabo.21.177
<![CDATA[This study aims to determine how much influence the free shipping promo provided by Shopee ecommerce on purchasing decisions by Bandung State Polytechnic Students. The population in this study were all Shopee users who were Bandung State Polytechnic students, with a sample of this study amounting to 100 respondents. The data analysis technique used is simple regression analysis. The results showed that free promo shipping (X) had a positive influence and contributed 53% to the purchase decision (Y) of products in e-commerce Shopee]]>
<![CDATA[Analisis Kualitas Pelayanan Nanostore Pada Masa Pandemi Covid-19 ]]>
<![CDATA[Purnama, Tiana Chandra]]>
<![CDATA[ International Journal Administration, Business & Organization Vol 2 No 2 (2021): IJABO ]]>
Publisher : <![CDATA[Asosiasi Ahli Administrasi Indonesia ]]>
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DOI: 10.61242/ijabo.21.178
<![CDATA[This study aims to determine how the quality of nanostore services provided to customers and to determine the highest and lowest dimensions of service quality during the Covid-19 period in Sumedang Regency. The research method used is descriptive analysis with a quantitative approach where the results of the analysis are the calculation of the mean, standard deviation, maximum value and minimum value. Data collection was carried out by distributing questionnaires to 120 respondents. The results of the study stated that the quality of services provided by nanostores to customers during the Covid-19 period in Sumedang Regency was in the good category. The dimension that has the highest value is the emphaty dimension, while the one with the lowest value is the tangibles dimension. From each dimension, there are indicators that need to be improved, namely the appearance of the officers, the use of tools, and the ability of the officers to use tools.]]>
<![CDATA[Analisis Perilaku Konsumen terhadap Keputusan Pembelian E-commerce Shopee selama pandemi Covid-19 ]]>
<![CDATA[Sari, Yovita]]>;
<![CDATA[Yohana Helena]]>
<![CDATA[ International Journal Administration, Business & Organization Vol 2 No 2 (2021): IJABO ]]>
Publisher : <![CDATA[Asosiasi Ahli Administrasi Indonesia ]]>
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DOI: 10.61242/ijabo.21.179
<![CDATA[As technology develops today, human life is made easier. During the Pandemic era that was hitting the world, technology played an important role in people's lives. The influence of the pandemic has also changed people's lifestyles, such as changes in consumer behavior who now prefer to use E-Commerce during the Pandemic. With E-Commerce, the process of business transactions is easier, more practical and safer.]]>
<![CDATA[Analisis Intensi Isolasi Diri terhadap Perilaku Pembelian Tidak Biasa selama Covid-19 pada Kasus E-Commerce ]]>
<![CDATA[Disya Intan]]>;
<![CDATA[Afifah Hasna Auliya]]>
<![CDATA[ International Journal Administration, Business & Organization Vol 2 No 2 (2021): IJABO ]]>
Publisher : <![CDATA[Asosiasi Ahli Administrasi Indonesia ]]>
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DOI: 10.61242/ijabo.21.181
<![CDATA[During the Covid-19 pandemic, Indonesian were advised to carry out self-isolation intentions The purpose of this study is to find which led to everyone making unusual purchases. Through this background, the purpose of this study is to see the effect of self-isolation on unusual purchasing behavior in e-commerce in Indonesia during the Covid-19 pandemic. From the results of research conducted by researchers using descriptive methods with a quantitative approach, through distribution Questionnaire to 120 respondents, it can be seen that the isolation carried out has a significant effect on unusual purchases (panic buying). This research is expected to provide information, especially for e-commerce so that it can react better to situations in the future.]]>
<![CDATA[Pengaruh Kemudahan Penggunaan Aplikasi Shopee Terhadap Minat Beli Ulang: Perspektif Mahasiswa ]]>
<![CDATA[Sadiki, Turfa Najmi]]>;
<![CDATA[Ivo Agesti Dwiyanti]]>
<![CDATA[ International Journal Administration, Business & Organization Vol 2 No 2 (2021): IJABO ]]>
Publisher : <![CDATA[Asosiasi Ahli Administrasi Indonesia ]]>
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DOI: 10.61242/ijabo.21.182
<![CDATA[At the time of Covid-19 pandemic, e-commerce was the best choice for consumers to purchase their needs. E-commerce most frequented in Indonesia was Shopee. This study aims to determine the effect of the ease of use of the shopee application on the repurchase interest of shopee e-commerce consumers during the Covid-19 pandemic (a case study of Bandung State Polytechnic students). This research is a quantitative study using associative methods. The sampling method in this study is the method nonprobability sampling with snowball sampling technique. In this study, the sample size was 138 respondents. Data processing use software SPSS (statistical program for social science) for windows. The test results show that the ease of using the Shopee application has an effect on consumer repurchase interest.]]>
