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Business and Entrepreneurial Review

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Published by Universitas Trisakti

ISSN : 08539189 EISSN : 22524614 DOI : https://doi.org/10.25105/ber

Core Subject : Science,

Decision Sciences, Operations Research & Management

Business and Entrepreneurial Review is published by Program Pascasarjana Universitas Trisakti. The editorial receives general writing, management and entrepreneurship areas in which no other media has ever been published and reviews of new management books and marketing services. Preferred writing is the result of field research. The evaluation process of papers submitted depends entirely on the "Blind Review" designated by the editor in chief in accordance with the reviewer’s expertise.

Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)

Articles 270 Documents

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Quality Factors and Customer Satisfaction For Sustainable Community Development Wakhid Slamet Ciptono
Business and Entrepreneurial Review Vol. 6 No. 1 (2006): Volume 6, No. 1 October 2006
Publisher : Universitas Trisakti

The purpose of this investigation is to explore a research on the relationships between quality factors and customer satisfaction for sustainable community development. The unique contributionUnits (SBU) managers from the Indonesia's oil and gas industry and the use of Importance-performance Ratings and Factor Analysis to determine the link between quality factors (external quality and internal quality and customer satisfaction for sustainable community development. The empirical analysis found that the link between Quality factors and customer satisfaction is linear in the keep-Up Good Work Quadrant. The survey indicates that is much room for improvement in the quality factors and customer satisfaction for the sustainable community development as shown in the difference between importance and performance scores. These scores indicate mismatched importance and performance of quality factors. Conversely, low difference values indicate that managers set appropriate quality factors with respect to customer satisfaction and deploys sustainable community development accordingly. Ideally, the difference measure should equal zero.

Certification Programme For Sustainable Forest Management Pudji Muljono
Business and Entrepreneurial Review Vol. 6 No. 2 (2007): Volume 6, No. 2 April 2007
Publisher : Universitas Trisakti

The article describes about cerlification programme for sustainable forest management. Concern for forest problems has increased dramatically over last decade. Sustainable forest management is an inherent aim of certification. It is the ultimate goal to which certified forest should aspire, but such a goal is reached only through a period of transition, during which management standards are progressively established and fine-tuned. The explicit aim of certification is to improve the quality of forest management so as to reach this goal. The aim of certification systems is to make timber production more ecologically and socially responsible and economically viable by grading sources so that consumers can choose on these grounds. The argument is that environmentally aware consumers will be prepared to pay more for products if they know where these come from and how they have been produced. Higher prices will motivate timber companies to implement sustainable forest management principles. There are certain general principles of sustainability which have been agreed, these include emvironmental sustainability social sustainability and economic sustainability. This article describes focus on certification in context, certification in practice, views on certification, overall trends in the certification debate, the sticky issues differing views that need resolving, and the forest certification programme in lndonesia.

An Analysis of Brunei Darussalam's Plastic Furniture Market Rio B.M.T. Hutagaol; Arief Daryanto; Hermanto Siregar
Business and Entrepreneurial Review Vol. 6 No. 2 (2007): Volume 6, No. 2 April 2007
Publisher : Universitas Trisakti

This Paper Analyzes the entry mode to Brunei Darussalam Plastic furniture market and variables affecting Brunei Darussalam's demand for plastic furniture. A multiple linear regression was utilized in analyzing variables that affect the demand, using nine year data spanning from 1995 to 2003. Result of regression analysis show that price of rattan furniture, population, and the exchange rate give significant effecs on the demand. Among the recommendation, it is suggested that in the long term, Indonesia plastic furniture industry should develop its entry mode of the "wholly-owned subsidiary' in order to gain a higher profit.

Governance in Third Sector Organizations: The Indonesian Context Maria Nindita Radyati
Business and Entrepreneurial Review Vol. 6 No. 2 (2007): Volume 6, No. 2 April 2007
Publisher : Universitas Trisakti

This research is based on qualitative exploratory research whit the main purpose of looking into the local and unique conception of governance. The questions forwarded here are aimed at investigating Key Informant's (KI) knowledge and understanding about 'governance for Third Sector Organizations (TSO)' and related issues. Ultimately, the findings shows that KIs relate this concept to several similar notions which can be classified into five areas: (1) Internal governance; (2) External governance; (3) System; (4) Managerial functions; (5) Compliance to vision and mission. It is hoped that readers will gain valuable insights from lndonesia's concept of good governance, which weds local conceptions and values to modern theory.

Philanthropy Accountability Edy Sukarno
Business and Entrepreneurial Review Vol. 6 No. 2 (2007): Volume 6, No. 2 April 2007
Publisher : Universitas Trisakti

A causal factor of susceptibility of philanthropy in Indonesia which is now facing turbulence era is a weak implemented accountability. Philanthropy is changing to self adjustment with the aspiration and demand of the public sectors. The changing management is needed by considering the current situation and condition, participation, and shall be supported by all of the stakeholders especially employees of not-for-profit organizations, in order to achieve the expected goal. Theprinciple of accountability requires philanthropy governance to make sure that disclosures of accurate and precise information shall be done in relation to the material consisting of financial terms and conditions, performance and leadership of the organization. The accountabilitiy is very important to prevent fraud in financial infomation and other information forwarded to not-for-profit organizations. This article is expected to provide particularly and important knowledge about the terms, functions and relationships between philanthropy accountability and information disclosures.

Strategy of Competitiveness Improvement of West Java Industry Ina Primiana
Business and Entrepreneurial Review Vol. 6 No. 2 (2007): Volume 6, No. 2 April 2007
Publisher : Universitas Trisakti

The issue of competitiveness in local, national or international markets is a key issue and tough challenge for industry in West Java. Without sufficient ability and high competitive advantage,it is impossible for the products of West Java industry to penetrate the market. Furhermore, imported products can put domestic market in danger. Therefore, some efforts to improve competitiveness and create competitive advantage of the products of West Java industry can no longer be postponed. Moreover, it should be the focus of attention of not only business society, but also bureaucracy officials, various organizations and community, which is an industry working environtment. Study purpose (a) Obtaining clear picture of the problem from internal and external points of view which inhibits competitiveness improvement of West Java industry, (b) creating planning of competitiveness improvement of West Java industry as the basis of provincial government policy in advancing local industry. The result of study shows that there are 4 main determinants and I supporting determinant which have to be the focus of attention of industry competitiveness improvement.

The National Initiative For Biofuel Development Prospects and Challenges D.S. Priyarsono
Business and Entrepreneurial Review Vol. 6 No. 2 (2007): Volume 6, No. 2 April 2007
Publisher : Universitas Trisakti

This article reports the current progress and offers some evaluation on the prospects and challenges that may become influential factors in the strategic environment surrounding the national initiative for biofuel development in Indonesia. The prospects include improvement of national energy security, creation of new employment, and proverty reductionr; where as the chalenges include internal factors such as lack of coordination whitin the governmanet, and external uncontrolable factors such as the uncertainty of market condition (demand, supply, prices). This article., expresses personal view and does not necessarily represent the policy of the two institutions.

Work Shift, Stress and Satisfaction of IM3 Call Center Rita Hariany
Business and Entrepreneurial Review Vol. 6 No. 2 (2007): Volume 6, No. 2 April 2007
Publisher : Universitas Trisakti

Consecquently groeth of fast industry and tight emuation between companies make the copanies to work for 24 hours continous for the shake in improving output product to reach advantage maximum proit. Companies compete to give service for customers. Operation of industrial appliances continually for 24 hours in one day and also the increasing of requirement of service will be ready to work for 24 hours in one day cause the work system to have needed absolute innings, so that it resulted impact of system work to the shift cannot be obviated. All workers have to ready to conduct work shift system. Despite of the condition, this research has a picture and infomation of the effect of work and long time work of job stress and job satisfaction at PT Indosat Tbk. This research using an explanatory survey and descriptive survey method, meanwhile the collecting sample is using cluster sampling. Data were compiled by doing questionnaire and to analyze it using descriptive and verification methods. The research shown that there is a relationship between the effect of shift work and long time work of a job stress and job satisfaction, and in order to manage Human Resources, it needs to be concerned with working conditions because working conditions will reduce job stress and increase job satisfaction.

Operational Excellence and Good Manufacturing Practices in Hospital Pharmacy Wakhid Slamet Ciptono; Mulia Apriani Im
Business and Entrepreneurial Review Vol. 6 No. 2 (2007): Volume 6, No. 2 April 2007
Publisher : Universitas Trisakti

This study focuses on building Operational Excellence OE) and current Good Manufacturing Practices (CGMP) for pharmaceuticals through 19 hospital pharmacy installations of Jogjakarta-and Central Java Provinces in lndonesia. Operational Excellence (OE) has an obsessive focus on efficiency and consistency in order to offer the better value of services. Current Good Manufacturing Practices (CCMP) is the regulations to assure that such drug meets the requirements of the act as to safety and has the identity and strength; and meets the quality and purity characteristics which it purports or is represented to possess. The study makes an attempt to provide and overview of the general status of the pharmacy installation provided by hospitals in the provinces of Jogjakarta and Centra Java in terms of their technical efficiency. The technical efficiency (TE) is analyzed using Data Envelopment Analisis (DEA). The motivation behind addressing the efficiency issue is to provide empirical analysis of continuos improvement and innovation policies which in turn provide hospital pharmacy services in both provinces.

Role of Audit Committee in Implementing Good Corporate Governance Endyk M. Asror
Business and Entrepreneurial Review Vol. 6 No. 2 (2007): Volume 6, No. 2 April 2007
Publisher : Universitas Trisakti

A causal factor of susceptibility of the Indonesia Corporation in facing and econornic turbulence is the weak implementation of Good Corporate Governance (CCG) which comprises of fairness. transparency, accountability and responsibility. Those four principle should be applied simultaneously in order to get an optimum result in measuring a good corporate governance conduct. It seems that there is no strong basis to support the existence of an Audit Committee refers to Corporate Law No. 1/1995. Consequently, the existence of the Audit Committee may cause a legal dispute, for instance it could bring a negative impact when the main objective is to conduct good corporate governance in accordance with basic principles.

Page 6 of 27 | Total Record : 270

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Moh Shidqon

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ajid.shidqon@trisakti.ac.id

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+6281574360223

Journal Mail Official
ber@trisakti.ac.id

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Graduate Program, 7th fl Building D, Trisakti University. Jl. Kiyai Tapa Grogol - Jakarta 11440

Location
Kota adm. jakarta barat,

Dki jakarta

INDONESIA

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Home Page

OAI Link

Editorial Team

Contact

Reviewer

Google Scholar

Contact Name Moh Shidqon

Contact Email ajid.shidqon@trisakti.ac.id

Phone +6281574360223

Journal Mail Official ber@trisakti.ac.id

Editorial Address Graduate Program, 7th fl Building D, Trisakti University. Jl. Kiyai Tapa Grogol - Jakarta 11440

Location Kota adm. jakarta barat, Dki jakarta INDONESIA

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Contact Name
Moh Shidqon

Contact Email
ajid.shidqon@trisakti.ac.id

Phone
+6281574360223

Journal Mail Official
ber@trisakti.ac.id

Editorial Address
Graduate Program, 7th fl Building D, Trisakti University. Jl. Kiyai Tapa Grogol - Jakarta 11440

Location
Kota adm. jakarta barat,

Dki jakarta

INDONESIA