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Moh Shidqon
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INDONESIA
Business and Entrepreneurial Review
Published by Universitas Trisakti
ISSN : 08539189     EISSN : 22524614     DOI : https://doi.org/10.25105/ber
Core Subject : Science,
Decision Sciences, Operations Research & Management
Business and Entrepreneurial Review is published by Program Pascasarjana Universitas Trisakti. The editorial receives general writing, management and entrepreneurship areas in which no other media has ever been published and reviews of new management books and marketing services. Preferred writing is the result of field research. The evaluation process of papers submitted depends entirely on the "Blind Review" designated by the editor in chief in accordance with the reviewer’s expertise.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 270 Documents
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Antecedent of Continuance Intention on Ride Hailing Application Users in Jabodetabek Dinda, Prameswari; Risqiani, Renny
Business and Entrepreneurial Review Vol. 25 No. 1 (2025): April
Publisher : Universitas Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25105/ber.v25i1.24227

Abstract

This study aims to identify factors influencing continuance intention in ride-hailing apps, examining how perceived usefulness, ease of use, hedonic, and utilitarian values affect trust in platforms and drivers. Non-probability sampling with purposive techniques was employed, involving 200 respondents. Data were analyzed using Structural Equation Modeling (SEM). This study found the antecedents of continuance intention are perceived usefulness, hedonic value, utilitarian value, trust in platform, and trust in driver. It was determined that utilitarian value has the strongest influence on enhancing trust in the platform. Additionally, both trust in the platform and trust in the driver are important considerations for increasing continuance intention. This study may not fully capture all factors influencing platform trust due to the rapidly changing ride-hailing industry, technological advancements, evolving regulations, and intense competition. Additionally, the absence of moderating variables and the diverse demographics of respondents might mean that some values and perceptions are not fully represented. Future research should address these aspects for a more comprehensive analysis. To enhance platform trust, managers can add features like Go Plan, Go Next, Vehicle Filters, and My Reward. To build driver trust, they can improve Vehicle Priority and Subscription Package features. For increasing continuance intention, managers can enhance live tracking, add Check My Ride, and introduce My Guarantee for travel discount vouchers if drivers are late or fail to perform properly. The novelty of this research is its integration of TAM and perceived value to explore trust in platform in ride-hailing apps and its effect on continuance intention.
Influencing Factors of Multiplayer Online Battle Arena (MOBA) Game Player’s Behavior in Jakarta Aprilia, Nurrafa; Indika, Deru R.
Business and Entrepreneurial Review Vol. 25 No. 1 (2025): April
Publisher : Universitas Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25105/ber.v25i1.24255

Abstract

MOBA game is currently one of the most popular subgenres that can be played for free by anyone anywhere. With a wide player segment in Indonesia, a lot of player pays to play the game, and with a high buying rates on pandemic era in 2020. This study aims to examine the influence of antecedent factor to behavior intention among MOBA game players that impacted the user behavior in Jakarta. The result shows that from the seven factors of antecedent behavior, escapism, role projection, enjoyment, arousal, and sensory experience are the factors that affected player’s behavior intention while fantasy and emotional involvement are not a relevant factor for DKI Jakarta players.
The Effect of Provision and CSR on Banking Financial Performance Moderated by Non-Performing Loans Pramesti Baskoro Dewi; Margaretha, Farah; Kristian Chandra
Business and Entrepreneurial Review Vol. 25 No. 2 (2025): Oktober
Publisher : Universitas Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25105/ber.v25i2.24411

Abstract

This study aims to analyze the effect of loan loss provision (LLP) and corporate social responsibility (CSR) on financial performance (FP), moderated by non-performing loans (NPL). The data used in this study are secondary data sourced from the annual reports of companies in the banking sector listed on the Indonesia Stock Exchange (IDX) during the period 2019–2023. The research sample was selected using the purposive sampling method, resulting in 35 companies that met the criteria for sampling. Multiple regression analysis using the E-Views program was used to test the hypothesis. The results showed that loan loss provision and corporate social responsibility as independent variables have a positive and significant influence on financial performance as the dependent variable. Furthermore, the non-performing loan variable, as a moderating variable, can weaken the relationship between loan loss provisions and corporate social responsibility on financial performance by exerting a negative influence. The results of this study provide insights and implications for both management and investors that a low level of non-performing loans can improve the bank's financial performance in line with increasing and maintaining the provision for impairment losses for bad loans, which in turn can also improve financial performance. Furthermore, the bank's consistency in committing to continue carrying out activities or social actions towards stakeholders is considered to have a positive impact on financial performance because a positive reputation can actually increase the company's value. With the increase in company value, it will certainly be attractive for investors to invest in the company.  
The Influence of Supervisor Unfair Treatment on Envy: Evidence from Indonesian Employees Wijaya, Nikodemus Hans Setiadi; Nugraheti, Mella Kartika
Business and Entrepreneurial Review Vol. 25 No. 2 (2025): Oktober
Publisher : Universitas Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25105/ber.v25i2.24597

Abstract

The influence of supervisor unfair treatment on employee envy has been relatively underexplored in the existing literature. This study addresses this gap by collecting data from 178 Indonesian employees working in various organizations and industries. The results indicate that supervisor unfair treatment significantly promotes malicious envy, while its relationship with benign envy is not significant. Additional regression analyses revealed that, among demographic variables, gender was more strongly related than age and tenure to perceived supervisor unfair treatment and both types of envy. Theoretical and practical implications of the findings are discussed, and several limitations of the study are acknowledged.
Information Systems and Sustainable Supply Chains in Makassar Coffee Shops Febrianto Kurniawan Djihan; Bryan Michio Ng; Sachio Sutedja; Michael Gilbert Galla; Christian Archie; Firman, Afrizal
Business and Entrepreneurial Review Vol. 25 No. 2 (2025): Oktober
Publisher : Universitas Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25105/ber.v25i2.24654

Abstract

This research examines the role of management information systems (MIS) in enhancing organizational performance through improved stock management in coffee shops. The Study aims to investigate the direct effect of MIS on organizational outcomes and the mediating effect of inventory management. A quantitative method using survey was employed, involving 126 employees engaged in inventory operations in the Makassar coffee industry. Data were analyzed using regression and Path analysis. The results reveal that MIS significantly enhances stock accuracy, reduces operational delays, and improves employee productivity. Real Time analytics play a pivotal role in minimizing stockout incidents, thereby increasing satisfaction. This study contributes by proposing an integrative model for stock monitoring Using MIS as a strategic tool to support sustainable supply chain operations in the coffee retail industry.  
ESG Adoption and Financial Performance: A Comparative Analysis of Listed Companies in Emerging Markets Soegiharto
Business and Entrepreneurial Review Vol. 25 No. 2 (2025): Oktober
Publisher : Universitas Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25105/ber.v25i2.24678

Abstract

This study investigates the relationship between Environmental, Social, and Governance (ESG) practices and financial performance among publicly traded companies in an emerging market context. Using a comprehensive dataset of the complete universe of 85 Indonesian listed companies with formal ESG assessments from 2021-2023, we examine how ESG adoption influences financial metrics while controlling for firm-specific characteristics. Our analysis employs a matched sample design comparing these 85 ESG- adopting firms with 170 carefully selected non-ESG counterparts to isolate the impact of sustainability practices. Results from panel data regression with fixed effects reveal that ESG adoption significantly enhances return on equity (ROE) by 2.76 percentage points and return on assets (ROA) by 1.54 percentage points. Among ESG firms, lower ESG risk scores correlate with superior performance, with negligible low- risk firms (combined) outperforming severe-risk firms by 6.03 percentage points in ROE. The relationship is moderated by firm size and financial leverage, with larger, less leveraged firms capturing greater ESG benefits. These findings support the business case for sustainability in emerging markets where ESG adoption remains limited (approximately 11% of listed companies), suggesting early adopters capture significant performance premiums
Modeling the Effects of Customer Trust and Satisfaction on Behavioral Intention among E-Commerce Users in Makassar Charence Edina Immanuel; Lusiana Luoran Lie; Muhammad Hawari; Angelique Leticia Liliputra; Sanusi Rezka Mulya; Firman, Afrizal
Business and Entrepreneurial Review Vol. 25 No. 2 (2025): Oktober
Publisher : Universitas Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25105/ber.v25i2.24729

Abstract

This study examines the impact of customer trust and customer satisfaction on customer behavior intention within the e-commerce sector in Makassar. The Quantitative analysis with 100 respondents and SmartPLS 4.1 for structural equation modeling indicates that customer trust does not exert a substantial direct influence on customer behavior intention, suggesting that trust primarily serves as a foundational expectation rather than a catalyst for purchasing behavior. In fact, customer satisfaction exhibits a robust and large positive influence on customer behavior intentions, illustrating the viral role of service quality, precise product delivery, and the whole shopping experience in influencing consumer behavior. The results indicate that in a developed e-commerce environment, customer happiness is the principal factor influencing behavioral intention, whereas trust functions as a fundamental prerequisite rather than a driving force. The study offers actionable insights for e-commerce managers to focus on techniques that enhance customer satisfaction and suggests directions for future research to include wider variables and diverse regional contexts.
The Role of Content Marketing, Influencer Marketing, Online Customer Reviews, and Celebrity Endorsements on Purchase Decisions on the TikTok Social Commerce Platform Sanapang, Gracela Marisa; Chendana, Melissa; Liadi, Tasya; The, Rivandy Leonardy Utama; Eveline, Claudia
Business and Entrepreneurial Review Vol. 26 No. 1 (2026): April
Publisher : Universitas Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25105/ber.v26i1.24730

Abstract

This study investigates how four TikTok-based communication levers: content marketing, influencer marketing, online customer reviews, and celebrity endorsement, jointly shape consumers’ purchase decisions in a social commerce setting. Drawing on the Elaboration Likelihood Model, Source Credibility Theory, and the Stimulus–Organism–Response framework, the research conceptualises these levers as concurrent persuasive cues operating within a single short-video platform. Data were collected through a cross-sectional survey of 145 Gen Z TikTok Shop users in Indonesia using a structured self-administered questionnaire. All constructs were modelled reflectively and estimated with variance-based structural equation modelling (PLS-SEM). The measurement model demonstrates satisfactory reliability and convergent validity, while the structural model achieves good fit (SRMR = 0.071) and explains 60.7% of the variance in purchase decision. The results show that content marketing, influencer marketing, online customer reviews, and celebrity endorsement each exert a positive and significant effect on purchase decisions, with online customer reviews and celebrity endorsement emerging as the strongest predictors. These findings portray TikTok Shop as an integrated persuasion environment in which branded content, peer evaluations, influencers, and celebrity cues reinforce one another in moving users from viewing to buying. The study extends social commerce literature by simultaneously modelling multiple communication forms on a single platform and clarifying their relative impact in an emerging market youth segment. Practically, it highlights the need to prioritise credible user reviews and carefully matched celebrity partnerships, supported by consistent brand content and authentically perceived influencers, to convert social traffic into actual purchases.
Understanding Women's Labor Complexity in East Java: A Multidimensional Study Misnanto, Misnanto; Restri Ayu Prabandari; Susanto
Business and Entrepreneurial Review Vol. 26 No. 1 (2026): April
Publisher : Universitas Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25105/ber.v26i1.24641

Abstract

Amid promises of meritocracy and rapid economic growth in East Java Province, harsh realities still affect female graduates. The majority of employed women (68.94%) work in the informal sector, and rural female workers (36.70%) often serve as unpaid family workers. Even in urban areas, most women (38.40%) remain concentrated in low-wage jobs. This study explores work readiness and systemic barriers using a mixed-method explanatory sequential approach. The quantitative phase analyzed data from 27 universities in East Java with 143 respondents using PLS-SEM via SmartPLS software, mapping relationships between individual capacity, institutional support, curriculum relevance, gender barriers, and labor market expectations. Results indicate that individual capacity and labor market expectations significantly affect work readiness, with curriculum relevance acting as a critical mediator. The qualitative phase involved in-depth interviews with 20 female graduates from East Java universities, revealing invisible pressures—social expectations, domestic burdens, and gender stereotypes—that hinder employment and career advancement. By integrating four main theoretical frameworks: Human Capital, Mismatch, Gendered Labor Market, and Ecological Systems, the study demonstrates that work readiness is not merely a skill issue but a product of a complex social, educational, and cultural ecosystem. The study provides cross-sector policy recommendations, including curriculum reform, revitalized career centers, gender-responsive training, and supportive government incentives to promote equitable employment for young women.
Behavioral and Cultural Control in Supporting Organizational Sustainability Syahrudin, Muhammad Syahrudin; Amelia Setiawan; Hamfri Djajadikerta
Business and Entrepreneurial Review Vol. 26 No. 1 (2026): April
Publisher : Universitas Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25105/ber.v26i1.25042

Abstract

This study closely examines how research on behavioral control and cultural control has developed within management control systems. It also looks at how these two types of control work together to help organizations reach sustainability and the Sustainable Development Goals (SDGs), especially SDG 8 (Decent Work and Economic Growth) and SDG 16 (Peace, Justice, and Strong Institutions). The research uses a Systematic Literature Review (SLR) method based on the PRISMA framework. It analyzes 16 selected articles published between 2000 and 2025 from both international (Scopus-indexed) and national (SINTA-indexed) journals. The findings show that research has moved from focusing mainly on structures and psychology to more value-based, ethical, and sustainability-centered control models. The literature indicates that behavioral control works best when it is part of a strong cultural control system. This allows organizations to align their formal monitoring with shared values, ethical standards, and employee self-regulation. When both types of control are used together, they help improve organizational performance, ethical behavior, employee well-being, and the ability to adapt to digital and sustainability-focused environments. However, the review also points out some challenges, such as being too controlling, cultural mismatch, psychological burnout, and resistance to digital monitoring. This study helps by offering a combined framework that shows how behavioral and cultural control can work well together for sustainable organizational management. It also suggests that future research should consider different contexts, cross-cultural factors, and longer time periods.

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