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INDONESIA
JURNAL TEKNIK INDUSTRI
Published by Universitas Trisakti
ISSN : 14116340     EISSN : 26225131     DOI : https://doi.org/10.25105/jti
Core Subject : Science, Engineering,
Electrical & Electronics Engineering Energy Industrial & Manufacturing Engineering
Jurnal Teknik Industri (JTI) mainly focuses on industrial engineering scientific essays in the form of research results, surveys and literature review that are closely related to the Field of Industrial Engineering
Arjuna Subject : Teknik (semua kategori) - Tenik Industri dan Manufaktur
Articles 385 Documents
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Perancangan Model Pengukuran Kinerja Menggunakan Metode Balanced Scorecard (BSC) pada PT. Vendor Anak Indonesia Muhammad Irfan Naufal; Dadan Umar Daihani; Tina G Amran
JURNAL TEKNIK INDUSTRI Vol. 12 No. 1 (2022): VOLUME 12 NO 1 MARET 2022
Publisher : Jurusan Teknik Industri, Fakultas Teknologi Indusri Universitas Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25105/jti.v12i1.13963

Abstract

Intisari—PT. Vendor Anak Indonesia merupakan sebuah perusahaan yang berdiri pada tahun 2018, dan bergerak pada bidang jasa on demand procurement seperti konveksi, disain interior, kontraktor, dan sebagainya. Saat ini PT. Vendor Anak Indonesia hanya melihat kinerja nya berdasarkan aspek keuangan Perusahaan juga belurm pernah melakukan pengukuran kinerja secara menyeluruh. Pengukuran hanya dilakukan pada bagian – bagian yang dianggap perlu oleh perusahaan, sehingga tidak menginformasikan upaya – upaya yang harus diambil saat ini dan dimasa yang akan datang untuk meningkatkan kinerja perusahaan. Tujuan dari penelitian ini adalah untuk merancang dan mengukur kinerja perusahaan pada PT. Vendor Anak Indonesia membutuhkan suatu sistem pengukuran kinerja perusahaan dengan metode Balanced Scorecard (BSC), yang mampu mendapatkan hasil pengukuran kinerja secara keseluruhan berdasarkan aspek keuangan, pelanggan, proses bisnis internal, serta pembelajaran dan pertumbuhan. Pada tahap awal perancangan BSC, dilakukan penjabaran visi, misi, tujuan dan strategi yang dilakukan analisa terhadap faktor internal dan eksternal menggunakan analisa SWOT untuk memperoleh strategi - strategi yang akan menghasilkan tujuan strategis, dan diperoleh 8 tujuan strategis yang akan dimasukkan kedalam 4 perspektif BSC. Setelah itu, menentukan tolok ukur, target dan inisiatif strategi untuk tiap tujuan strategis, lalu pembuatan Peta Strategi untuk menggambarkan keterkaitan antar tujuan strategis. Sebelum melakukan pengukuran kinerja, dilakukan penentuan Skala Penilaian Pembobotan terhadap tujuan strategis yang saling terkait menggunakan metode Pairwise Comparison. Tahap akhir adalah pengukuran kinerja dengan menghitung skor tiap perspektif dan perusahaan secara menyeluruh, dan diperoleh hasil pengukuran kinerja perusahaan pada perspektif finansial dengan bobot 0.25 dan score 5.00 dengan skala penilaian ,pada perspektif pelanggan memiliki bobot 0.25 dengan score 4.73, pada proses bisnis internal memiliki bobot 0.25 dengan score 4.19 dan perspektif pembelajaran pertumbuhan dengan bobot 0.25 dengan score 4.56 dan rata-rata keseluruhan sebesar 4.62 yang tergolong dalam kategori “Sangat Baik” dari skala 4.21 – 5.00 pada penilaian skala Likert. Abstract—PT. Vendor Anak Indonesia is a company that was founded in 2018, and is engaged in on demand procurement services such as convection, interior design, contactors, and so on. Currently PT. Indonesian Subsidiary Vendors only see their performance based on the Company's financial aspects and have never conducted a comprehensive performance measurement. Measurements are only carried out on parts that are considered necessary by the company, so it does not inform the efforts that must be taken now and in the future to improve company performance. The purpose of this research is to design and measure the company's performance at PT. Indonesian subsidiary vendors need a company performance measurement system with the Balanced Scorecard (BSC) method, which is able to obtain overall performance measurement results based on financial aspects, customers, internal business processes, as well as learning and growth. In the early stages of designing the BSC, the vision, mission, goals and strategies are explained by analyzing internal and external factors using SWOT analysis to obtain strategies that will produce strategic objectives, and 8 strategic objectives are obtained which will be included in 4 BSC perspectives. After that, determine the benchmarks, targets and strategic initiatives for each strategic goal, then create a Strategy Map to describe the interrelationships between strategic goals. Prior to measuring performance, a Weighting Rating Scale is determined for interrelated strategic objectives using the Pairwise Comparison method. The final stage is the measurement of performance by calculating the score of each perspective and the company as a whole, and the results of the measurement of the company's performance on the financial perspective with a weight of 0.25 and a score of 5.00 with a rating scale, on the customer perspective it has a weight of 0.25 with a score of 4.73, on the internal business process it has a weight 0.25 with a score of 4.19 and a growth learning perspective with a weight of 0.25 with a score of 4.56 and an overall average of 4.62 belonging to the "Very Good" category from a scale of 4.21 - 5.00 on a Likert scale assessment.
Perancangan Model Pengukuran Kinerja Menggunakan Sustainability Balanced Scorecard di PT XYZ Raden Ilham Akbar; Didien Suhardini; Pudji Astuti
JURNAL TEKNIK INDUSTRI Vol. 12 No. 1 (2022): VOLUME 12 NO 1 MARET 2022
Publisher : Jurusan Teknik Industri, Fakultas Teknologi Indusri Universitas Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25105/jti.v12i1.14029

Abstract

Intisari - PT XYZ bergerak di bidang manufaktur yang memproduksi pembatas jalan. Saat ini model pengukuran kinerja yang digunakan masih belum menggambarkan kinerja perusahaan secara menyeluruh. Model pengukuran kinerja menggunakan Sustainability Balanced Scorecard digunakan untuk mendapatkan ukuran keberhasilan strategi berkelanjutan ditinjau dari aspek keuangan dan non keuangan termasuk lingkungan dan sosial, baik secara internal maupun eksternal, jangka pendek maupun jangka panjang. Rancangan model Sustainability Balanced Scorecard diturunkan dari visi, misi dan perumusan strategi, kemudian tujuan strategis dalam 5 perspektif dilengkapi dengan, KPI, target dan inisiatif strategi. Hasil rancangan model Sustainability Balanced Scorecard berupa 14 tujuan strategis dalam 5 perspektif dilengkapi dengan 14 KPI, target, inisiatif strategis serta keterkaitan antara tujuan strategis dapat dilihat pada strategy map. Perspektif Keuangan memiliki lima tujuan strategis dan lima KPI , Perspektif Pelanggan memiliki tiga tujuan strategis dan tiga KPI, Perspektif Proses Bisnis Internal memiliki tiga tujuan strategis dan tiga KPI, Perspektif Pertumbuhan Pembelajaran memiliki dua tujuan strategis dan dua KPI dan Perspektif Lingkungan memiliki satu tujuan strategis dan satu KPI. Hasil rancangan model sustainability balanced scorecard perlu diverifikasi menggunakan data aktual hasil pengukuran yang dibandingkan dengan target. Perbaikan inisiatif strategi akan dilakukan untuk tujuan strategis yang tidak memenuhi target. Abstract - PT XYZ is engaged in manufacturing which produces road dividers. Currently, the performance measurement model used does not describe the company's overall performance. The performance measurement model using the Sustainability Balanced Scorecard is used to obtain a measure of the success of a sustainable strategy in terms of financial and non-financial aspects including environmental and social, both internally and externally, short-term and long-term. The design of the Sustainability Balanced Scorecard model is derived from the vision, mission and strategy formulation, then the strategic objectives in 5 perspectives are equipped with KPIs, targets and strategic initiatives. The results of the design of the Sustainability Balanced Scorecard model in the form of 14 strategic goals in 5 perspectives equipped with 14 KPIs, targets, strategic initiatives and the relationship between strategic objectives can be seen on the strategy map. The Financial Perspective has five strategic objectives and five KPIs, the Customer Perspective has three strategic objectives and three KPIs, the Internal Business Process Perspective has three strategic objectives and three KPIs, the Learning Growth Perspective has two strategic objectives and two KPIs and the Environmental Perspective has one strategic objective and three KPIs. one KPI. The results of the design of the sustainability balanced scorecard model need to be verified using the actual measurement data compared to the target. Improvements to strategic initiatives will be carried out for strategic objectives that do not meet targets.
Determinan Kepuasan Pasien dengan Metode SEM-PLS: Pengaruh Waktu Tunggu dan Nilai Pelanggan melalui Pelayanan Prima dan Kewajaran Harga pada Rumah Sakit Swasta “X” di Kota Pekanbaru Dina Mutia Sari1; Dadan Umar Daihani; Pudji Astuti
JURNAL TEKNIK INDUSTRI Vol. 12 No. 1 (2022): VOLUME 12 NO 1 MARET 2022
Publisher : Jurusan Teknik Industri, Fakultas Teknologi Indusri Universitas Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25105/jti.v12i1.14030

Abstract

Intisari— Kepuasan pasien yang rendah dapat berdampak pada keberlangsungan dan kesuksesan industri rumah sakit. Penelitian ini bertujuan untuk (1) menganalisis pengaruh waktu tunggu, nilai pelanggan, pelayanan prima, dan kewajaran harga terhadap kepuasan pasien, (2) menganalisis efek mediasi pelayanan prima dalam pengaruh waktu tunggu dan nilai pelanggan terhadap kepuasan pasien, (3) menganalisis efek moderasi kewajaran harga dalam pengaruh waktu tunggu dan nilai pelanggan terhadap kepuasan pasien. Pendekatan penelitian ini menggunakan kuantitatif berbasis survei kepada pasien di salah satu rumah sakit swasta di Kota Pekanbaru. Teknik sampling yang menggunakan accidental sampling sehingga diperoleh 96 orang responden. Teknik analisis data menggunakan SEM-PLS dengan menggunakan alat analisis WarpPLS. Hasil penelitian memperoleh bahwa terdapat pengaruh yang signifikan antara waktu tunggu, nilai pelanggan, dan pelayanan prima terhadap kepuasan pasien di Rumah Sakit “X” di Kota Pekanbaru. Pengujian efek mediasi diperoleh bahwa pelayanan prima mampu memediasi secara parsial pengaruh yang diberikan oleh waktu tunggu dan nilai pelanggan terhadap kepuasan pasien. Sedangkan dalam pengujian moderasi diperoleh bahwa kewajaran harga harga mampu memoderasi pengaruh pelayanan prima terhadap kepuasan pasien, meskipun secara statistik hampir tidak dapat memoderasi Abstract— The lower customer satisfaction might impact the sustainability and success of the healthcare industry. This study aimed to determine; (1) analyze the effect of waiting time, customer perceived value, excellent services, and price on satisfaction, (2) analyze the mediation effect of excellent services in terms of waiting time and perceived value on satisfaction, (3) analyzed moderated effect of price in terms of waiting time and perceived value on satisfaction. Quantitative analysis was adopted as an approach to this study based on a survey analysis of several patients in a private hospital in Pekanbaru. Accidental sampling was applied as a technique sampling to determine 96 respondents—the data analysis technique used SEM-PLS; warpPLS tool. This study's result revealed a significant effect of waiting time, perceived value, excellent services, and price on satisfaction. Moreover, the mediation effect testing showed that excellent services could be a partial mediation on satisfaction. Nonetheless, moderated effect showed that price could be a moderator in the relationship between excellent services and satisfaction, yet statistically, it was almost not moderated.
Work Fatigue and Response Time to Emergencies on the Morning and Night Shift Workers Lady, Lovely Lady
JURNAL TEKNIK INDUSTRI Vol. 15 No. 1 (2025): March 2025
Publisher : Jurusan Teknik Industri, Fakultas Teknologi Indusri Universitas Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25105/jti.v15i1.21316

Abstract

Introduction: Operating 24 hours a day is unavoidable for some industries, so the industry divides working time into 3 shifts. The night shift is when the human body must rest in line with the body's circadian rhythm. Working night shifts challenges workers because they must fight their drowsiness. This has serious consequences for safety and health. Methods: This study has two groups of subjects; the first group is security workers in the industry, and the second group is nurses. Both groups of workers work in the morning and night shifts. These two groups of workers have the same job characteristics: they work whenever needed, and part of the time is used to rest or wait for conditions that must be served. This research is a naturalistic study. The respondents were 20 men who worked in the industry and 20 women who worked as nurses. Observations and data collection for morning shift work and night shift work. The observations also compared two different occupational groups. Results: The speed of response to emergency conditions was assessed by the subjects' reaction time. Reaction time is the interval of time that a person needs to respond to a stimulus. Work fatigue is assessed subjectively using an exhaustion questionnaire. The subject's reaction speed and fatigue were compared between the morning and night shift work. The two groups of workers were also compared. Low reaction speed and high work fatigue can potentially cause work errors and work accidents, so solutions are provided to overcome them.
A Bibliometric Analysis of Undergraduate Theses in Industrial Engineering Undergraduate at Universitas Trisakti: Research Trends and Future Directions  Harahap, Elfira Febriani Harahap; Fitriana, Rina Fitriana; Adisuwiryo, Sucipto Adisuwiryo
JURNAL TEKNIK INDUSTRI Vol. 15 No. 1 (2025): March 2025
Publisher : Jurusan Teknik Industri, Fakultas Teknologi Indusri Universitas Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25105/jti.v15i1.22492

Abstract

Industrial Engineering (IE) is a multidisciplinary field that evolves alongside technological advancements and global challenges. While bibliometric analyses are commonly used to assess journal publications, limited studies focus on the research trends within undergraduate theses, especially in Indonesia. Understanding these trends is essential for aligning academic curricula with emerging research areas. This study analyzes research trends in undergraduate theses at Universitas Trisakti's Industrial Engineering Department between 2021 and 2024. Data were collected from the campus repository and filtered using the keyword “industrial engineering.” A bibliometric analysis was conducted using Microsoft Excel for data processing and Python for computational mapping. K-means clustering was applied to identify active supervisors and research collaborations across laboratories. A total of 350 theses were analyzed, showing a peak in publications in 2021 (130 theses). The Quality Engineering Laboratory emerged as the most active contributor, with standard methodologies including FMEA, Six Sigma, Simulation, and Sustainable Practices. Key supervisors such as Triwulandari, Didien S, and Wawan K significantly shaped research directions. The study recommends integrating emerging technologies such as AI, machine learning, and Industry 4.0 to enhance future research relevance and industrial applications.
The Implementation of Kansei Engineering for the Development of Wheat Flour Packaging Arsinta, Dina Arsinta; Halisa, Siti Nur Halisa; Dewi, Indah Kusuma Dewi; Saputra, Angga Aditya Saputra; Sari, Novi Purnama Sari
JURNAL TEKNIK INDUSTRI Vol. 15 No. 2 (2025): July 2025
Publisher : Jurusan Teknik Industri, Fakultas Teknologi Indusri Universitas Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25105/jti.v15i2.19815

Abstract

Wheat flour packaging currently only uses flexible packaging of plastic materials that are inconvenient, such as being difficult to open and close, and the product's contents becoming messy. Based on this, improvements and developments are needed in wheat flour packaging. This study aims to determine the design concept and packaging elements and make a mockup of wheat flour packaging. The methods used in this study are the Kansei engineering method, Principal Component Analysis (PCA) to get design concepts, QTT1 to get design elements, and fuzzy logic for evaluation of packaging design mockups. The results are 40 packaging samples, 51 Kansei words describing the product, 3PC or 3 concepts consisting of Varied - Exclusive, Innovative - Useable, and Flexible - Reusable. The prioritized concept is PC3, based on the most considerable R-squared value of 0.9465. The seven recommended PC3 design elements consist of Rigid Plastic (X1.6), Jar (X2.2), Unfeatured (X3.1), Lug cap (X4.3), Traditional (X5.4), Direct Print (X6.2), and Illustration (X7.2).
Conceptual Model of Lean Sustainable Supply Chain for The Footwear Industry Surjasa, Dadang Surjasa; Wahyuda, Wahyuda; Marie, Iveline Anne Marie
JURNAL TEKNIK INDUSTRI Vol. 15 No. 2 (2025): July 2025
Publisher : Jurusan Teknik Industri, Fakultas Teknologi Indusri Universitas Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25105/jti.v15i2.20184

Abstract

Companies are adapting to the era of globalization, striving to remain competitive amid global pressures such as climate change and consumers who are increasingly critical of sustainability issues. The footwear industry has several factors that affect the environment, such as short product life cycles, high demand volatility, and many manufacturing process failure risks. Forty different materials used in the footwear manufacturing process, such as textiles, synthetics, leather, EVA, rubber, and TPU, impact sustainability. This study creates a conceptual model for designing a Lean Sustainable Supply Chain and Quality Risk Management model. The concept of lean and sustainability is the basic foundation for the footwear industry to be more competitive. Furthermore, the research uses the DMAIC (Define, Measure, Analyze, Improve, Control) approach from Six Sigma to integrate the lean sustainability method in the supply chain to increase the efficiency of the footwear industry. A case study was conducted on the footwear industry in the city of Serang. The research results are a conceptual model to increase process efficiency and improve quality in the Sustainable Supply Chain network. This Model improves quality by reducing variations, reducing the risk of failure, and creating a sustainable supply chain network by integrating DMAIC and Lean sustainable supply chain in the footwear industry.
Inventory Planning in The Supply Chain Network of Sunflower Agro-Industry Nurhasanah, Nunung Nurhasanah; Putri, Hani Adinda; Noviyanti, Anissa; Riyana, Tharra Azzahra; Aribowo, Budi; Haryadi, Dody; Sudarwati, Wiwik
JURNAL TEKNIK INDUSTRI Vol. 15 No. 2 (2025): July 2025
Publisher : Jurusan Teknik Industri, Fakultas Teknologi Indusri Universitas Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25105/jti.v15i2.21842

Abstract

Sunflower agro-industry can potentially be a raw material for vegetable oil from seeds. In Indonesia, sunflower is a vegetable oil that is produced very limitedly. However, inventory planning is needed in the sunflower agro-industry's supply chain system to maximize this potential. At the same time, the sunflower agro-industry does not yet have a formal production and inventory planning system. Production activities are carried out based on the owner's intuition or orders received by the marketing department. The sunflower agro-industry supply chains consist of upstream, midstream, and downstream, but this research focused on the upstream and midstream segments. The upstream supply chain consists of sunflower seeds. Meanwhile, the midstream supply chain consists of sunflower cooking oil with 250 ml, 500 ml, and 1 liter packaging. This research aims to design the inventory planning by determining the economic order quantity using the single order quantity (SOQ) method, safety stock, number of orders, and reorder points. The results obtained in this study are the economic order, number of safety stock, number of orders, reorder points, and reorder points graph for sunflower agro-industry supply chains in 6 months. The upstream stage exhibits higher inventory requirements compared to the midstream. This may be caused by the need to buffer against higher variability in raw material availability. While the midstream inventory planning focuses on maintaining minimal safety stock due to predictable demand.
Analysis of Load Variation Effects on the Strength Factors of Bicycle Frames Made from CP-Ti G4 (UNS R50700) using SolidWorks Simulation Muhlisin, Iip Muhlisin; Candra, Adi Candra; Feblidiyanti, Niera Feblidiyanti; Sudiman, Sudiman
JURNAL TEKNIK INDUSTRI Vol. 15 No. 2 (2025): July 2025
Publisher : Jurusan Teknik Industri, Fakultas Teknologi Indusri Universitas Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25105/jti.v15i2.21972

Abstract

CP-Ti G4 (UNS R50700), commonly known as Commercially Pure Titanium Grade 4, is widely utilized in applications requiring high strength and exceptional corrosion resistance. This study investigates the impact of varying loads on the safety factor, maximum stress, and maximum displacement of CP-Ti G4 (UNS R50700) through SolidWorks simulations. A series of simulations was conducted to evaluate the material's behavior under different loading conditions. The results reveal a clear positive linear relationship between the applied load and the maximum stress, with the peak stress reaching 121.7 N/mm² at a maximum load of 240 kgf. Additionally, the maximum displacement showed a proportional increase with the applied load, measuring 0.52 mm at the maximum load. A significant reduction in the safety factor was observed as the load increased, with the safety factor calculated to be 4.11 at the maximum load of 240 kgf. This value indicates that the material approaches its threshold for load-bearing capacity. However, if manufacturers in the bicycle industry apply a safety factor of two, the CP-Ti G4 (UNS R50700) material remains twice as robust as the prescribed standard. These findings underscore the importance of considering material behavior under load in engineering design and applications. The results provide essential guidance for engineers and designers to enhance the safety and reliability of structures incorporating this material while highlighting the necessity for further investigations into the material's behavior under diverse environmental and loading conditions.  
Analysis of Mental Workload In Remote Graphic Designers In West Java Using The Nasa-TLX Method Sentosa, Muhammad Aqilla Khalafazka Sentosa; Caesaron, Dino Caesaron; Canny, Susmitha Canny; Daliana, Nadia Daliana
JURNAL TEKNIK INDUSTRI Vol. 15 No. 2 (2025): July 2025
Publisher : Jurusan Teknik Industri, Fakultas Teknologi Indusri Universitas Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25105/jti.v15i2.23065

Abstract

The COVID-19 pandemic has accelerated the adoption of remote work systems, especially in creative industries such as graphic design. While remote work offers flexibility, it also increases mental workload due to multitasking, social isolation, and time pressure. This study aims to evaluate the mental workload of remote graphic designers in West Java, Indonesia, using the NASA-Task Load Index (NASA-TLX) approach combined with cognitive ergonomics. The region has seen significant growth in digital creative employment, making it a relevant case for such an assessment. The method involves six dimensions: mental demand, physical demand, temporal demand, performance, effort, and frustration. Data were collected through online questionnaires and processed using weighting and Weighted Workload (WWL) calculations. Three hundred eight respondents from various cities in West Java participated in this study. Mental demand was the highest workload dimension, with the highest scores predominantly observed among respondents aged 23-30 years and those with 2-4 years of work experience. The results identify key contributing factors to mental workload and analyze its impact on productivity and worker well-being. We recommend two cognitive ergonomics-based interventions, such as Task Chunking and Goal Setting Theory, that must be tested and validated for their effectiveness in reducing workload levels. The findings support the development of structured strategies to manage mental workload in remote digital environments, particularly in emerging creative hubs like West Java.

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