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Sugeng Santoso
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Departement Industrial Engineering University of Muhammadiyah Malang Jl. Tlogomas No 246 Malang
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INDONESIA
Jurnal Teknik Industri
Published by Universitas Muhammadiyah Malang
ISSN : 19781431     EISSN : 25274112     DOI : -
Core Subject : Economy, Science, Engineering,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering
Dr. Saiful Anwar Malang is a state hospital has done it is job and function, but in 3rd class of pavilion room, the number of patient decrease dramatically. It is concerned with quality of this hospital. To answer this problem, research was done using Quality Function Deployment (QFD). Quality Function Deployment is a tool which design some needs include customers represented as a voice of customer and including some competitions and also groups some activities that usually called affinity graphic ang getting a benchmarking for it is competition. From the result analysis can be showed that main attribute for patience is a accuracy. And from House Of Quality can be found that getting a periodic meeting to evaluate this hospital and also increase a service can be made 20 concept
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Strategi dan Menejemen
Articles 10 Documents
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Search results for , issue "Vol. 19 No. 2 (2018): Agustus" : 10 Documents clear
Penerapan Metode Quality Function Deployment dalam Memenuhi Kepuasan Konsumen pada Industri Komponen Otomotif Ikrimah Nur Azizah; Rissa Nur Lestari; Humiras Hardi Purba
Jurnal Teknik Industri Vol. 19 No. 2 (2018): Agustus
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/JTIUMM.Vol19.No2.127-136

Abstract

Manufacture industries that produce automotive components are conducting studies about things that can improve customer satisfaction. This is due to customer claims regarding quality and product delivery. Another problem is the not yet optimal Just In Time (JIT) system implemented by the Company. To overcome these problems, then in this study conducted customer satisfaction analysis using the method of Quality Function Deployment (QFD). The results of the study will be used as materials for improvement on Machine Capacity, material specification, store and work instructions process. The results found priority issues based on House of Quality that has been made, should be done on the machine capacity, material specification, and storage system and then proceeded with the work instructions process.
Penentuan Prioritas Strategi Pengelolaan K3 Proyek Pemasangan Pipa Gas Menggunakan Pendekatan Metode AHP Rosita Robi Agustini; Dino Rimantho
Jurnal Teknik Industri Vol. 19 No. 2 (2018): Agustus
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/JTIUMM.Vol19.No2.107-117

Abstract

The pipeline is an immobile transport medium that functions to distribute liquids and gases. The pipeline installation project is one of the Engineering Procurement and Construction (EPC) projects that has the potential for accident and occupational safety risks. The purpose of this research is to determine the priority of work accident management strategies gas pipeline by applying the AHP method. Brainstorming and pair-wise comparison approaches were conducted by experts. A total of three experts are used as key informants in assessing paired comparisons. The results show that there are four main factors that could potentially result in the risk of working accidents such as humans, machines, methods, and materials. Furthermore, based on the analysis result shows that human factor is the highest priority and environmental factor as the lowest priority. The AHP method application in this study indicates that this method can be used to determine the priority of each criterion and sub-criteria on the health and safety management strategy of the gas pipeline installation project. The implication of this in the application of AHP in other issues required more in-depth review related to the criteria and sub-criteria that are used to obtain more comprehensive results.
Pengaruh Kepemimpinan Transformasional Dan Budaya Organisasi Terhadap Kepuasan Kerja Serta Dampaknya Pada Kinerja Karyawan Rizki Wahyuniardi; Hepytisa Renaldo Nababan
Jurnal Teknik Industri Vol. 19 No. 2 (2018): Agustus
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/JTIUMM.Vol19.No2.118-126

Abstract

This study aims to analyze employee performance. Employee performance is the result of thinking and energy from an employee to the existing job, can be tangible, seen, employee performance by some factors that are Transformational Leadership, Organizational Culture, and Job Satisfaction. Referring to the purpose of research that is done is to analyze and analyze various variables, then this research is descriptive and verificative. In descriptive analysis explained the dependent variables on which the theory is based. The verification analysis is used. Structural Equation Modeling (SEM) with the help of Lisrel program.
Perancangan Ulang Fasilitas Dan Ruang Produksi Untuk Meningkatkan Output Produksi Hery Murnawan; Putu Eka Dewi Karunia Wati
Jurnal Teknik Industri Vol. 19 No. 2 (2018): Agustus
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/JTIUMM.Vol19.No2.157-165

Abstract

This research discusses the redesign of facility layout on metal smelting SMEs that experienced changes in the type of products produced due to shifting consumer needs. Changes in the type of product produced affect the flow of the production process and result in decreased productivity. This study aims to redesign facilities adapted to the type of product produced. Re-layout processes using the conventional method is started by making the operation process chart, drawing the initial layout, and calculate the total moment of product using the From-to Chart (FTC). By using some trial obtained a trial layout that can increase the productivity based on the total moment of the product and the number of output that can be produced. This study also determines the Cost of Production (HPP) for all metal casting products and compares them with previous conditions. This study shows that by re-layout, the output will be greater and the cost of production is cheaper.
Perspektif Burnout Pada Manajer Proyek Di Indonesia Prasidananto Nur Santoso; Budi Hartono
Jurnal Teknik Industri Vol. 19 No. 2 (2018): Agustus
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/JTIUMM.Vol19.No2.137-147

Abstract

Burnout is a psychological syndrome caused by acute stress that characterized by emotional exhaustion and disability to sustain the work productivity. In the project management context, burnout can reduce productivity and increase the idle work. This research aims to examine the concept of burnout in the context of Indonesian project managers. This research was done by the cross-section survey with the questionnaire based on the job demands-resources (JD-R) concept adopted from some earlier research. The response rate of 27.22 percent obtained from 78 project manager in Indonesia with the results indicate that job resources affect job demands, the job demands affect burnout which affects job satisfaction at least.
Pengembangan Algoritma Non Delay Pada Kasus Penjadwalan Non-Permutation Hybrid Flowshop Untuk Minimasi Mean Flowtime Siti Muhimatul Khoiroh
Jurnal Teknik Industri Vol. 19 No. 2 (2018): Agustus
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/JTIUMM.Vol19.No2.148-156

Abstract

Production scheduling is one of the key success factors in the production process. Scheduling approach with Non-Permutation flow shop is a generalization of the traditional scheduling problems Permutation flow shop for the manufacturing industry to allow changing the job on different machines with the flexibility of combinations. This research tries to develop a heuristic approach that is non-delay algorithm by comparing Shortest Processing Time (SPT) and Largest Remaining Time (LRT) in the case of non-permutation flow shop to produce minimum mean flow time ratio. The result of simulation shows that the SPT algorithm gives less mean flow time value compared to LRT algorithm which means that SPT algorithm is better than LRT in case of non-permutation hybrid flow shop.
Analisa Dampak Lingkungan Pada Instalasi Pengolahan Air Minum (IPAM) Dengan Metode Life Cycle Assessment (LCA) Desrina Yusi Irawati; David Andrian
Jurnal Teknik Industri Vol. 19 No. 2 (2018): Agustus
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/JTIUMM.Vol19.No2.166-177

Abstract

Babat Drinking Water Treatment Plant (IPAM Babat) is one of the clean water facilities for Lamongan community. The process of clean water requires an appropriate processing. This process requires chemicals and energy that it will adverse effects to the environment. Life Cycle Assessment (LCA) is one of the environmental effects analyze methods for clean water process. The four phases of LCA are Goal And Scope Definition, Life Cycle Inventory, Life Cycle Impact Assessment, and Interpretation. The environmental impacts of the LCA method of processing are divided into three broad categories of impacts, namely the categories of human health, ecosystem quality, and resources. The result of LCA analyzed shows that electrical energy utilization product an environment impact significantly. This impact has consequences on the resource category (fossil fuels) and human health (climate change) due to CO2 combustion. The largest electric consumption is used for tools of pumping water due to the distant length intake and IPAM. The solution for reduced the electric consumption is using the equipment efficiency and water flow system by the power of gravity.
Evaluasi Supplier Dengan Menggunakan Metode Analytical Hierarchy Process Dan Taguchi Loss Function Muhammad Yanu Asdidi; Moeso Alpianto; Ahmad Ainul Yaqin
Jurnal Teknik Industri Vol. 19 No. 2 (2018): Agustus
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/JTIUMM.Vol19.No2.178-189

Abstract

Supplier evaluation process is a strategic activity on purchasing management that aims to find out the performance of the supplier. PT. Fronte Classic Indonesia is a company manufacturing car carpet, one of the raw materials needed in producing car carpet that is calcium. The supplier in partnership with the company has performance that is less suitable. The methods used in this research Analytical Hierarchy Process (AHP) and Taguchi Loss Function. AHP is used to determine the weights of the criteria and Taguchi Loss Function is used to calculate the loss function of the respective supplier. Supplier evaluation process carried out to search for suppliers and meet the criteria of the company. The criteria used in the evaluation of suppliers are price, delivery, quality, the accuracy of goods quantity, guarantee policy, response to claims. The results showed that the suppliers who meet the criteria of the company by providing minimum losses as the best supplier.
Peningkatan Kualitas Produk Cokelat Dengan Integrasi Metode Kano Dan QFD Mohammad Lukman; Wahyu Wulandari
Jurnal Teknik Industri Vol. 19 No. 2 (2018): Agustus
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/JTIUMM.Vol19.No2.190-204

Abstract

The company strives to produce quality products or services. Therefore, companies seek satisfaction or consumer needs so that consumers are satisfied. This study uses the Kano method and QFD. Kano aims to find out the attributes of chocolate products according to consumer desires. Furthermore, QFD gives priority to priority development. The research objective is to find out the product attributes that consumers want and provide information in an effort to improve quality. The results showed that there were 23 attributes which were consumers and 11 who were responsible for making new design designs, checking the composition and quality of raw materials, choosing fonts that were easy to read by consumers, adding filling nuts and eating in promotions via Instagram.
Kesuksesan Knowledge Transfer Di Laboratorium Perguruan Tinggi Melalui Pengelompokkan Rekan Kerja Menggunakan Agent-Based Modeling And Simulation Fadillah Ramadhan; Afrin Fauzya Rizana; R Rispianda; Yoanita Yuniati
Jurnal Teknik Industri Vol. 19 No. 2 (2018): Agustus
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/JTIUMM.Vol19.No2.205-219

Abstract

One of aspect that contributes to improving organizations performance is knowledge transfer effectiveness. On the other hand, knowledge transfer is a dynamic interaction between people, process, and environment so that activity related to knowledge transfer categorized as a complex and adaptive process. The use of agent-based modeling and simulation approach is very appropriate in modeling knowledge transfer due to its ability to deal with the dynamic, complex, and adaptive process. Moreover, the agent-based approach has the ability in describing the interaction between the social agent that possess particular behavior. The purposes of this study are to identify the factors that influence the success of knowledge transfer in the university laboratory. In addition, the results show that agent-based modeling and simulation approach can determine the best scenario that can increase the success of knowledge transfer based on grouping of colleagues.

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