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Journal Research of Social Science, Economics, and Management

jrssem
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Published by CV. Publikasi Indonesia

ISSN : 28076494 EISSN : 28076311 DOI : 10.36418

Core Subject : Social,

Environmental Science

The Journal Research of Social Science, Economics, and Management is a double-blind peer-reviewed academic journal and has open access to social and scientific fields. The journal is published monthly once by CV. Publikasi Indonesia. The Journal Research of Social Science, Economics, and Management provides a means for sustained discussion of relevant issues that fall within the focus and scopes of the journal which can be examined empirically. The journal publishes research articles covering all aspects of including social science, economics, management, law, and education.

Arjuna Subject : Ilmu Sosial - Ilmu Sosial (Lain-Lain)

Articles 1,333 Documents

67 68 69 70 71

The Influence of Macroeconomics and Financial Performance on the Profitability of Islamic Banking in Indonesia Muhamad Haris; Nurwahidin Nurwahidin; Veithzal Rivai Zainal; Mohammad Izdiyan Muttaqin
Journal Research of Social Science, Economics, and Management Vol. 4 No. 10 (2025): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v4i10.855

The purpose of this study is to ascertain how Islamic banking's financial performance and macroeconomic conditions affect its profitability. The object of this study is Islamic banking in Indonesia from 2015 to 2024, in the form of Sharia Commercial Banks (BUS) and Sharia Business Units (UUS). The independent variables in this study are macroeconomics which is measured through financial ratios, namely inflation and the Rupiah exchange rate (exchange rate) and for financial performance is measured through financial ratios, namely Financing to Deposit Ratio (FDR), Non-Performing Financing (NPF) and Operating Expenses of Operating Income (BOPO), while the dependent variable, namely profitability is measured through Return on Asset (ROA). The data used is monthly financial statement data for the last 10 years taken quarterly (per 3 months) starting from March 2015 to December 2024. The data was analyzed using multiple regression methods. The NPF and BOPO variables had a somewhat significant impact on ROA, according to the t-test results. In the meantime, ROA was only marginally impacted by the factors of inflation, exchange rates, and FDR. The F test findings demonstrated that all of the variables—inflation, exchange rate, FDR, NPF, and BOPO—had a substantial impact on ROA at the same time.

The Notary's Responsibility For The Position of Fictitious Instrumental Witnesses in Authentic Deeds From The Perspective of The Notary Position Act Dina Amanda
Journal Research of Social Science, Economics, and Management Vol. 4 No. 11 (2025): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v4i11.857

An authentic deed is a written document made by a public official such as a notary, possessing perfect and binding evidentiary power under Indonesian law. This deed provides legal certainty through formal, material, and external proof in accordance with the provisions of the Notary Law (UUJN), including the presence of actual instrumental witnesses. However, the inclusion of fictitious instrumental witnesses can undermine the deed’s validity, reducing its evidentiary power to that of a private deed and potentially leading to its legal annulment. Such violations not only damage public trust and the professionalism of the notary but also expose the notary to administrative sanctions, civil liability, and criminal charges of forgery. Therefore, the integrity and professionalism of the notary are essential to maintaining the validity of authentic deeds, protecting legal rights, and ensuring legal certainty for all parties involved.

Utilization of Digitalization in Improving the Quality of Services and Information in Sumurkondang Village, Cirebon Merlinda Intan Fauziah; Fajar Nurjaman; Rayhan Syawal Firizki; Elvira Fitriyanti; Alif Suryalaksana
Journal Research of Social Science, Economics, and Management Vol. 4 No. 10 (2025): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v4i10.858

Digitalization plays a transformative role in improving public service delivery and information dissemination, particularly in rural areas. This study explores the implementation of digitalization in Sumurkondang Village, Cirebon, and its effects on administrative efficiency, accessibility, and community involvement. Employing a qualitative approach with a descriptive case study design, the research involved in-depth interviews, participatory observations, and document analysis. The findings reveal that digitalization improves service quality and ease of access, particularly among younger residents. However, challenges such as low digital literacy among older populations, limited infrastructure, and lack of awareness hinder widespread adoption. Despite some basic digital training conducted by the village government, participation remains low, and skepticism toward digital platforms persists among older users. The study concludes that while digitalization holds great promise for rural development, its success depends on inclusive training, stronger infrastructure, and active community engagement. Recommendations include targeted digital literacy programs, improved internet access, and collaborative efforts between local governments and external partners. These efforts can foster sustainable digital transformation and serve as a model for similar rural communities in Indonesia.

The Effect of Corporate Social Responsibility (CSR), Customer Trust, and Customer Satisfaction on Customer Loyalty at PT. Kiat Ananda Group Surabaya Steven Lie; Hermeindito Hermeindito; Wiliam Santoso
Journal Research of Social Science, Economics, and Management Vol. 4 No. 11 (2025): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v4i11.859

PT. Kiat Ananda Group is a company engaged in the logistics and cold chain industry that focuses on the distribution of products that require strict temperature control. Program Corporate Social Responsibility (CSR) PT. Ananda Group's tips show a positive correlation between CSR initiatives and increased customer satisfaction and loyalty. More active customer engagement in CSR programs, facilitated through innovative and personalized communication campaigns, has the potential to significantly increase the company's sales. By strengthening the emotional bond between customers and brands, companies can build a loyal customer base and drive long-term sales increases. This study aims to analyze the influence of CSR, customer trust, and customer satisfaction on customer loyalty at PT. Tips from Ananda Group Surabaya. This study uses a quantitative method with a random sampling technique and involves 100 respondents of PT. Tips from Ananda Group Surabaya. Primary data is collected through questionnaires to ensure the relevance and accuracy of the information. Data analysis was carried out using a statistical approach using SmartPLS 3.0 to test the proposed hypothesis. Through quantitative/statistical data analysis, this study seeks to test the proposed hypothesis and provide recommendations that can be used by PT. Ananda Group Surabaya's tips to increase their customer loyalty. The results of the study show that: (1) CSR has a positive and significant influence on customer loyalty, (2) customer trust has a positive and significant influence on customer loyalty, (3) customer satisfaction does not have a significant effect on customer loyalty.

Analysis of Differentiation, Quality and Price Strategies on Competitive Advantages and Their Effect on Customer Satisfaction of Noodle Products PT Sukabumi Alam Mandiri Tony Justinus Hoetama; Damelina Basauli Tambunan
Journal Research of Social Science, Economics, and Management Vol. 4 No. 11 (2025): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v4i11.860

This research aims to analyze the effect of differentiation strategy, product quality, and price on competitive advantage, and its impact on marketing performance of PT Wings Group's instant noodle products. In the Fast Moving Consumer Goods (FMCG) industry, intense competition forces companies to continuously innovate and offer added value to consumers. Competitive advantage becomes a key factor in maintaining market share and enhancing marketing performance, especially in the highly competitive instant noodle product category. This research uses a quantitative approach with data collected through surveys from consumers of PT Wings instant noodle products. The analysis was conducted using a multiple regression analysis model to examine the influence of differentiation strategy, product quality, and price on competitive advantage, as well as the relationship between competitive advantage and marketing performance. This study is expected to provide insights into how elements of differentiation strategy, product quality, and price can create a significant competitive advantage and positively impact marketing performance. The findings are expected to serve as a guide for the company to develop more effective strategies in facing competition in the FMCG market.

The Effect Of Value-Added Tax (Vat) Rate Increase Policy On Inflation Rate, Public Consumption, And Welfare In Indonesia Mega Orvala Puteri; Lipa Alipah; Irwan Sutirman Wahdiat
Journal Research of Social Science, Economics, and Management Vol. 4 No. 11 (2025): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v4i11.861

This study aims to determine the impact of an increase in the Value Added Tax (VAT) rate on the inflation rate, public consumption patterns, and welfare in Indonesia. VAT is one of the important tools in fiscal policy that contributes greatly to state revenue. The policy of increasing the VAT rate from 11% to 12% in Indonesia is designed to strengthen state revenue in order to support fiscal expenditure, but this policy also has the potential to affect the inflation rate, people's purchasing power, and general economic welfare. This study adopts a quantitative approach by utilizing secondary data in the form of inflation rates, public consumption, state revenue, and VAT rates for the period 2019 to 2023, obtained from the Central Statistics Agency (BPS). The analytical method used is linear regression, which is a hypothesis test to identify the relationship between variables. The results show that the increase in VAT rates has a positive but insignificant effect on inflation and public consumption. On the other hand, the increase in VAT rate has a positive and significant impact on state revenue, with a contribution of 97.4% to the increase in total tax revenue. This finding indicates that although people's purchasing power has not decreased drastically, the government still needs to consider the long-term impact of this policy on economic welfare.

The Effect of Dividend Policy and Company Size on Company Value with Tax Compliance Moderation Variables in The Coal Mining Sector Jemmi Sutiono; H. Waluyo
Journal Research of Social Science, Economics, and Management Vol. 4 No. 11 (2025): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v4i11.862

This study examines the effect of dividend policy and company size on company value, with tax compliance as a moderating variable, focusing on the coal mining sector listed on the Indonesia Stock Exchange (IDX). The research problem stems from inconsistent findings in prior literature regarding the impact of dividend policy and company size on firm value, particularly in the volatile coal mining industry. The objectives are to: (1) analyze the influence of dividend policy on company value, (2) assess the effect of company size on firm value, and (3) evaluate the moderating role of tax compliance in these relationships. Using a quantitative approach, the study employs Moderated Regression Analysis (MRA) on secondary data from 103 energy sector companies (2020–2023). Results indicate that dividend policy negatively impacts firm value, contradicting the bird-in-hand theory, while company size has a significant positive effect. Tax compliance weakens the relationship between dividend policy and firm value, suggesting that higher tax obligations reduce funds available for dividends, thereby diminishing investor appeal. The findings contribute to corporate finance literature by highlighting the nuanced role of tax compliance in shaping firm value in resource-intensive industries. Practical implications include insights for managers on balancing dividend strategies with tax obligations and for policymakers in designing sector-specific fiscal regulations.

Integration Of Servperf Ipa And Qfd In Improving The Quality Of Construction Engineering Consultant Services Based On The Client's Perspective Muhammad Zulfiqar Daffa; R. Haryo Dwito Armono
Journal Research of Social Science, Economics, and Management Vol. 4 No. 11 (2025): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v4i11.863

Business-to-business (B2B) services in the consulting industry form the foundation of interactions between clients and consultants. The quality of services provided by construction engineering consultants is a primary concern for clients, particularly in light of recurring complaints stemming from service quality that fails to meet expectations. In response to these issues, this study was conducted to enhance the quality of services offered by construction engineering consultants, with the aim of meeting client expectations and improving overall satisfaction. This research employs the SERVPERF (Service Performance), Importance–Performance Analysis (IPA), and Quality Function Deployment (QFD) methods to formulate technical recommendations for service quality improvement. The SERVPERF method is used to evaluate service performance based on client perceptions, the IPA method is applied to identify the Voice of the Customer, and the QFD method serves to translate client needs and expectations into technical specifications that can be implemented by consultants. The study identified and assessed 20 service quality attributes across six dimensions—Tangibles, Assurance, Reliability, Responsiveness, Empathy, and Flexibility—highlighting the alignment between performance satisfaction and client priorities. Among these, 10 attributes were found to be most significant and representative of the Voice of the Customer. The study proposes three priority recommendations improve service quality: (1) implementation of project KPI evaluation dashboards, comprehensive progress reporting, daily client service updates; (2) automation of numerical and qualitative testing for technical documents, aligned with classification standards, tagging systems, standard operating procedures, templates technical guidelines; (3) deployment of a notification system to inform stakeholders of project progress and status changes.

Selection Of Coal Terminal Port Spare Parts Suppliers Using The AHP-Topsis Method Rizky Ramadhani; Suparno Suparno
Journal Research of Social Science, Economics, and Management Vol. 4 No. 11 (2025): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v4i11.864

In the coal mining industry, the conveyor system is a vital component in ensuring the smooth distribution of coal from the stockpile to barges at the terminal port. PT X, one of the leading coal mining companies in Indonesia, faces challenges regarding the sustainability of conveyor operations, particularly in spare part procurement. Dependence on specific suppliers without continuous evaluation can pose risks such as delivery delays, price fluctuations, and operational downtime, which affect the company’s productivity. This study aims to develop a supplier selection model for spare parts at the Coal Terminal Port of PT X using the Analytical Hierarchy Process (AHP) and Technique for Order Preference by Similarity to Ideal Solution (TOPSIS) methods. AHP is employed to determine the priority weights of criteria based on expert assessments through pairwise comparisons, while TOPSIS is used to rank suppliers based on their relative closeness to the ideal solution. The AHP results indicate that the highest weighted criteria are Quality (35,59%), Services (29.59%), Delivery (15,93%), Cost (12,98%), and Profile (5,91%), while the top sub-criteria are Specification (19,30%), Certification (16,28%), followed by After-Sales Service (15,63%) and Warranty (13,97%) with a consistency ratio < 0,1. Supplier S1 ranks the highest with a preference value of 0,8837. Furthermore, to ensure the robustness of the TOPSIS ranking results, a sensitivity analysis was conducted by increasing or decreasing weights by 1%, and the top-ranked supplier remained unchanged. Thus, the TOPSIS method in this study is proven to be robust.

The Utilization of Drones with Bird Eye View Techniques in the 'Anthropogenic Sea' Documentary Film to Improve the Quality of Visual Narrative and Spatial Perception of the Audience Rizky Rahman Baihaqi; Iwan Koswara; Priyo Subekti
Journal Research of Social Science, Economics, and Management Vol. 4 No. 11 (2025): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v4i11.865

This study tested the effectiveness of the Bird's Eye View (BEV) technique in documentaries themed on anthropogenic marine environmental damage to improve the quality of visual narrative and audience spatial perception. Using a mixed methods approach with a quasi-experimental design (Posttest-Only Control Group Design), 40 students of Universitas Padjadjaran participated, divided into an experimental group (watching a movie with BEV) and a control group (without BEV). Data collection was carried out through a Likert scale questionnaire and interviews, then analyzed using the Mann-Whitney U test. Results showed significant differences (p=0.014 < 0.05) between the two groups, where the experimental group showed better quality of visual narrative and spatial perception. These findings confirm the effectiveness of BEV techniques in communicating the scale and complexity of environmental issues visually and spatially. This research contributes to the development of documentary film narratives and environmental communication literature, with practical implications for filmmakers to utilize BEVs to enhance the visual impact and spatial perception of audiences in environmental education.

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Home Page

OAI Link

Editorial Team

Contact

Reviewer

Google Scholar

Contact Name Zidnal Falah

Contact Email jurnalcomserva@gmail.com

Phone +6285322218207

Journal Mail Official muhammadzidnal31@gmail.com

Editorial Address Jl. Ki Ageng Tapa (Perumahan Pondok Mutiara Gegunungan Blok F9) RT 3, RW Gegunungan, Sumber, Kab. Cirebon, Jawa Barat.

Location Kab. cirebon, Jawa barat INDONESIA

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Contact Name
Zidnal Falah

Contact Email
jurnalcomserva@gmail.com

Phone
+6285322218207

Journal Mail Official
muhammadzidnal31@gmail.com

Editorial Address
Jl. Ki Ageng Tapa (Perumahan Pondok Mutiara Gegunungan Blok F9) RT 3, RW Gegunungan, Sumber, Kab. Cirebon, Jawa Barat.

Location
Kab. cirebon,

Jawa barat

INDONESIA