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Humiras Betty Marlina Sihombing
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MESSAGE: JURNAL KOMUNIKASI
Published by Universitas Darma Agung
ISSN : 2301735X     EISSN : 27460215     DOI : 10.46930
Core Subject : Education, Social,
Languange, Linguistic, Communication & Media Social Sciences
p-ISSN 2301-735X e-ISSN 2746-0215 Journal of Message: Journal of Communication Science is published by LPPM of Darma Agung University. It contains of scientific articles on research results in the study of communication science. This journal is intended to develop the novel knowledge and information in the field of communication science as well as a means for lecturers to fulfill one of the obligations of the Tri Dharma Perguruan Tinggi. The Message Journal is published regularly by the Postgraduate Magister of Communication Science, Darma Agung University every six months. To further improve the quality of the results of research publications, we invite all academics, researchers and practitioners to publish their research through the Message Journal.
Arjuna Subject : Ilmu Sosial - Komunikasi
Articles 14 Documents
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PENGARUH KOMUNIKASI INTERPERSONAL ANTARA CREDIT MARKETING OFFICER DAN DEALER TERHADAP PENINGKATAN VOLUME PENJUALAN KENDERAAN RODA DUA DI PT.MEGA CENTRE FINANCE MEDAN Wahidin Pardosi; Aswan Jaya
MESSAGE: JURNAL KOMUNIKASI Vol 9 No 1 (2020): AGUSTUS
Publisher : Lembaga Penenlitian dan Pengabdian kepada Masyarakat Universitas Darma Agung

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Abstract

This study aims at finding out whether Interpersonal Communication between Credit Marketing Officers and Dealers has an effect on the increase in Sales Volume of Two Wheeler Vehicles at PT. Mega Central Finance Medan. The researchers used a quantitative descriptive approach in looking for a variable relationship. The phenomenon that occurs at PT. Mega Central Finance is the low interpersonal communication that creates credit marketing officers to dealers as service entrepreneurs, many problems that arise are the administrative settlement process that involves credit by credit marketing officers when consumers apply for credit, for customers who can transfer data still have problems such as the lack of completeness of the file done by the credit marketing officer so as to suspend the disbursement of a long time, this is always in conflict with the dealer, which dealer is providing the specified time, but not done well, as well as the dealer, the dealer also overcomes the shortage in the officer credit marketing, given the high business competition in Medan City, deeper Interpersonal Communication is needed for dealers to be able to create higher sales volumes between PT. Mega Center Finance and Dealers.
EVALUASI KEBIJAKAN OMBUDSMAN DALAM MENINGKATKAN PELAYANAN PUBLIK DI SUMATERA UTARA Sihombing, Foima Dema; Bangun, Matius
MESSAGE: JURNAL KOMUNIKASI Vol 11 No 1 (2022): FEBRUARI
Publisher : Lembaga Penenlitian dan Pengabdian kepada Masyarakat Universitas Darma Agung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46930/messageilmukomunikasi.v11i1.1512

Abstract

Pada prinsipnya setiap warga negara berhak pelayanan dari para pejabat maupun berbagai lembaga yang menyelenggarakan kebijakan publik. Akan tetapi dalam pelaksaanaan pemerintahan pelayanan publik masih banyak ditemui penyimpangan yang dapat di buktikan dari banyaknya laporan pengaduan tentang maladministrasi yang di lakukan oleh penyelenggara kebijakan publik yang di duga mengandung kebenaran. Provinsi Sumatera Utara merupakan salah satu provinsi yang bertekad mewujudkan penyelenggara pemerintahan yang baik (good governance) yang diberi kewenangan untuk Klarifikasi, Investigasi, dan Rekomendsi terhadap laporan atau pengaduan dari masyarakat. Adapun Tujuan Penelitian ini untuk mengevaluasi secara Internal (Tujuan, Akuntabilitas, dan Masukan) dan secara Eksternal baik Klarisifikasi, Investigasi dan Rekomendasi atas pengaduan masyarakat tentang maladministrasi yang di lakukan dalam pelayanan publik. Penelitian ini menggunakan Metode Deskriftif Kualitatif. Kesimpulan dari penelitian ini adalah sebagai berikut: Dalam rangka pencapaian tujuan pendirian Ombusdman terdapat 5 (lima) kemudahan bagi pelapor yaitu: Mudah, Pasti. Identitas. Terbuka. Harapan telah dilaksanakan; Akuntabilitas yang di berikan adalah melalui laporan berkala dan laporan tahunan. Masukan yang diberikan adalah agar tidak semua permasalahan di selesaikan secara hukum tapi terlebih dahulu melalu Mediasi atau pendekatan Politik. Evaluasi secara Eksternal adalah : Semua laporan pengaduan terlebih dahulu melalui Klarifikasi, pengaduan masyarakat yang telah di klarifikasi di lanjutkan dengan Investigasi dan tidak semua pengaduan di rekomendasikan penyelesaian apabila sebelum tahap investigasi sudah ada mediasi. Kata Kunci: Evaluasi, Ombusdman, Pelayanan Publik
POLA PENGGUNAAN INSTAGRAM DI KALANGAN SISWA SISWI KELAS XI SMA NEGERI 7 KOTA MEDAN Jannatun Nisa; Billqis Efriza Lubis
MESSAGE: JURNAL KOMUNIKASI Vol 9 No 1 (2020): AGUSTUS
Publisher : Lembaga Penenlitian dan Pengabdian kepada Masyarakat Universitas Darma Agung

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Abstract

The current digital era has succeeded in changing the community culture of the world from traditional to modern conditions. Social media becomes inseparable for human life including among students SMA Negeri 7 Medan. So it’s interesting to do a study quantitative descriptive. This study aims at finding out patterns or motives for using Instagram among students of SMA Negeri 7 Medan and the frequency of accessing Instagram.The theories that are considered relevant in this study are theories: Uses Gratification. The population in this study are students of SMA Negeri 7 Medan. Determination of the sample using the Slovin formula with a precision of 10% and a confidence level of 90% to obtain a sample of 71 people. The sampling technique uses purposive sampling with criteria, namely; grade XI students of SMA Negeri 7 Medan, have an Instagram account, and actively use the Instagram account. Data collection was carried out through field research using questionnaires and literature studies. Data analysis was performed through a single table analysis using the SPSS 24 program, then analyzed and interpreted. The results of the study: The use of Instagram among grade XI students of SMA Negeri 7 Medan is as follows: The intensity of Instagram users is active users who are still using it, the frequency of use ranges from 1-2 hours during the day, the motives used in choosing Instagram are information, personal identity, integrity, social interaction and entertainment. One of the benefits that can be felt is getting the latest information, adding insight, building relationships, Almost all students feel benefits in terms of information and entertainment via Instagram.
KOMUNIKASI KRISIS DALAM NEW NORMAL Irene Silviani; Inggrit Febriani Pardede; David Cardona Sembiring
MESSAGE: JURNAL KOMUNIKASI Vol 9 No 1 (2020): AGUSTUS
Publisher : Lembaga Penenlitian dan Pengabdian kepada Masyarakat Universitas Darma Agung

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Abstract

The Covid-19 pandemic hit the world, and Indonesia was included. Indonesia fought against Covid-19 by modifying the lockdown policy to become a large-scale social limitation (PSBB) that was local in accordance with the severity of the province, district or city. During this pandemic, the world economy and Indonesia experienced a slowdown. The government and strategic study institutions predict that Indonesia will grow low or even negative in 2020. For this reason, the Government is trying to schedule a New Normal policy so that the economic impact of the pandemic does not result in a prolonged crisis. This policy is related to development planning where the Government has set programs, targets and major projects in the National Medium-Term Development Plan (RPJMN) 2020-2024. The government needs to review the medium-term plan considering that in 2020 all programs will shift their focus to handling Covid-19. The government has 3 alternatives in medium-term planning, whether it sticks with the original plan, makes moderate revisions, or replaces it with a new plan by basing the updated assumptions with the coming of the Covid-19 pandemic and the accompanying economic impact.

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