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Journal of Business on Hospitality and Tourism
Published by Institut Pariwisata dan Bisnis Internasional
ISSN : 25279092     EISSN : 25276921     DOI : https://doi.org/10.22334/jbhost
Core Subject : Social,
Social Sciences
JBHOST aims at initiating and stimulating high-impact and innovative research relevant for academics and practitioners within the hospitality and tourism industries. The audience of this publication primarily comprises academics, graduate students, practitioners and all others interested in hospitality and tourism industries. The journal welcomes and encourages articles from practitioners and academics as well as qualitative and quantitative researches. Each paper will be judged according to international standards, originality/innovativeness of paper, contribution to knowledge, its relevance of the subject and its quality of presentation. Those papers are subject to a double blind reviewing.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Tourism, Leisure and Hospitality Management
Articles 12 Documents
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Search results for , issue "Vol. 9 No. 1 (2023): June 2023" : 12 Documents clear
Motivating Factors on Choosing Perth as the Choice Tourism Destination for Education Wiraharja, I Putu Gede Satria
Journal of Business on Hospitality and Tourism Vol. 9 No. 1 (2023): June 2023
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/jbhost.v9i1.444

Abstract

Motivation is the driving force that ensures the continuity of learning activities and provides direction for learning activities so that the desired goals can be fulfilled. Thus, motivation is very influential on one's learning outcomes. If someone does not have the motivation to learn, then that person will not achieve optimal learning results. The purpose of this study is to analyze how much motivation international students have in choosing Perth as a tourist destination for education. This study uses a survey method. Primary data collection was conducted by interviewing fifteen international students. All respondents answered ten closed questions. Data collected through questionnaires were analyzed qualitatively. The results of this survey state that Australia is one of the most popular countries so that Australia is one of the most visited countries from various parts of the world, especially to learn English and even to continue to a higher level of education. This is because Australia is the safest country, has a comfortable atmosphere, friendly people, and has a good transportation system that makes it easier for people to travel between states. 
The Involvement of Local Community in The Tourist Attractions of Baliwoso Upadesa, Pengotan, Bangli Nyan, Fei; Anom, I Putu; Narottama, Nararya
Journal of Business on Hospitality and Tourism Vol. 9 No. 1 (2023): June 2023
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/jbhost.v9i1.462

Abstract

Bali, which is essentially the center of Indonesian tourism which is known by all foreign tourists, has all kinds of tourism that tourists need. One of the tourism sectors is special interest tourism, especially in rural areas. The involvement of local community participation plays an important role in the development and preservation of the environment and local resources. However, most of them work as farmers, of course they lack knowledge and experience in the field of tourism. So that in involving the community it is necessary to do training first. This study aims to analyze the form of local community involvement in Pengotan Village by using the theory of participation and the function of human resources. This research was conducted by collecting qualitative data. Data obtained from interviews and observations. After the data was obtained, the researchers analyzed the data using Miles and Huberman. The results of this study found that the Pengotan Village Community involved in Baliwoso participated actively in a top-down or bottom-up manner, starting from managerial functions to the operational functions of Upadesa Baliwoso. This provides a boost to employment opportunities or additional income by working to meet the operational needs of tourists visiting Baliwoso.
Effects of Covid- 19 Pandemic on the Tourism Sector: A Case of Central Visayas, Philippines Esguerra, James G; Esguerra, Anthony G; Arreza, Mariae Khrisna B; Español, Rosemarie Cruz
Journal of Business on Hospitality and Tourism Vol. 9 No. 1 (2023): June 2023
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/jbhost.v9i1.421

Abstract

The pandemic underscored the risks and vulnerability of the tourism sector. The study aims to analyze the effect of the Covid-19 pandemic on the tourism sector in Central Visayas. The pandemic cases in the region, tourist arrivals, affected establishments, tourism-related businesses, and displaced workers were the key indicators that researchers looked into in this study. This study utilized a descriptive method. The investigation was carried out in Central Visayas, Philippines. Secondary data sources were used from a review of records from government agencies to descriptively analyze the effect of the Covid-19 pandemic on the tourism sector of the region. The results show that Central Visayas is among the top regions with the most Covid -19 cases reported; the high positivity rate led to stricter community quarantine protocol which affected the tourist arrival of both the local and foreign markets. The lockdown also resulted in the closure of some accommodation, f & b, and entertainment industries, leading to a massive displacement of workers in the region.
Antecedents of Revisit Intention to Pantjoran PIK During Covid-19 Pandemic Haryono, Joko; Lasut, Flavina M.O; Yulius, Kevin G; Arafah, Willy; Ingkadijaya, Rahmat
Journal of Business on Hospitality and Tourism Vol. 9 No. 1 (2023): June 2023
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/jbhost.v9i1.420

Abstract

Revisit intention is a very important factor in the sustainability of a business. This study aims to analyze the factors that influence the revisit intention to Pantjoran PIK, North Jakarta. The exogenous variables in this study were environment, culture, and food safety & hygiene. This research is explanatory research that seeks to explain the relationship between exogenous and endogenous variables. The research instrument used was online questionnaire distributed via Google Form. The research method used is quantitative analysis with individual analysis units and the PLS-SEM approach using SMARTPLS 4 software. Sampling technique used was purposive sampling with 160 samples. The measurement model analysis meets the requirements of convergent validity, reliability and discriminant validity. However, in the structural model analysis, only Food Safety & Hygiene had significant influence on Revisit Intention. These findings are in line with similar research during the Covid-19 pandemic although different sampling technique are suggested with longitudinal data to improve accuracy. Food Court and restaurant owners are suggested to maintain the food safety and hygiene to improve revisit intention during Covid-19 pandemic.
Tourism 5A, Tourism Satisfaction, and Electronic Word of Mouth in a Small Island Destination Descarten, Randy
Journal of Business on Hospitality and Tourism Vol. 9 No. 1 (2023): June 2023
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/jbhost.v9i1.425

Abstract

Electronic Word of Mouth (EWOM) has gained popularity in academia due to its expansion in online communications, such as Websites, social media, and Blogs for travel and recreation purposes. These online activities in tourism can create an advantage for tourist destinations, especially for businesses and tourism service providers. Therefore, there is an urgent need to look into variables that could affect positive conduct on Electronic Word of Mouth among tourists. The primary purpose of this study is to determine the relationship between Tourism 5A's, Tourism Satisfaction, and conduct Electronic Word of Mouth among domestic tourists in Siargao Island, Philippines. The respondents of this study are domestic tourists. Instrumentation was utilizing a 5 Point-Likert Scale. This study utilizing SmartPLS-SEM, results revealed that among the Tourism 5A's, only the Amenities and Activities have a significant relationship to Tourist Satisfaction and could affect by 84.8 percent. On the other hand, Tourist Satisfaction affects EWOM by 65.7 percent.
The Interconnection of Certified Cleanliness, Health, Safety and Environmental Sustainability on Purchased Decision Tourism Businesses in Puncak Hidayat, Candra; Arafah, Willy; Rahmanita, Myrza
Journal of Business on Hospitality and Tourism Vol. 9 No. 1 (2023): June 2023
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/jbhost.v9i1.419

Abstract

Cleanliness, health, safety and environmental sustainability or CHSE is the implementation of hygiene, health, safety, and environmental sustainability which is an operational guide for the tourism sector. The purpose of this study is to analyze the interconnection of certified cleanliness, health, safety and environmental sustainability on purchased decision tourism businesses. The sample was 200 respondents from the tourists who experienced at least one time of visiting Puncak. The method used in this research is quantitative method. The questionnaires will be collected by using Google form. The statistical finding there is positive and strong relationship between certified cleanliness, health, safety and environmental sustainability on purchased decision tourism businesses. The finding of this study first, certified cleanliness, health, safety and environmental sustainability very important on purchased decision tourism businesses. Second, the age of respondent between 25 years old until 44 years old with 83 respondents from a total of 200 respondents, this opportunity for tourism businesses to promote a tourism sustainability for young generation. Third, tourism businesses to maintain the price is not higher than other tourist destinations and it is advisable not to increase the prices. Fourthly, according experienced visiting Puncak, more than four-time experience of respondent visiting Puncak with 129 respondents from a total of 200 respondents from all respondents, suggestion for tourism businesses to maintain products, services and innovate by implementing tourism sustainability businesses.
Visitors' Subjective Well Being: The Effect of the Motivational Sharing Travel Photos Through Instagram Zikri, Muhammad Afdhal; Weldy, Arif Syafri; Ananda, Elviona Rizky; Ferdian, Feri
Journal of Business on Hospitality and Tourism Vol. 9 No. 1 (2023): June 2023
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/jbhost.v9i1.449

Abstract

Social media is a place where users can exchange information with fellow users, one of the information obtained is about tourism. In today's digital era, social media such as Instagram has become a popular platform for users to share their travel moments. By using social media one can find out a lot of information and reviews from visitors who have experience in tourism travel, so that they have considerations and decisions in visiting tourism places. The purpose of this study was to examine the effect of motivation to share photos on Instagram on visitors' experiences of subjective well-being in the tourism object of Air Manis Beach, Padang City.  The study used a quantitative with a causal associative approach. The data was obtained by distributing questionnaires online through Instagram users who have shared photos of their experiences visiting the tourism object of Air Manis Beach, Padang City. So that as many as 184 people were obtained, with a Likert scale. The data analysis technique used the Partial Least Square Structural Equation Modeling. The results found that recognition and status, enjoyment, and disclosure influenced visitors' experiences of subjective well-being in the tourism object of Air Manis Beach, Padang City. Meanwhile, tourism information did not affect visitors' experiences of subjective well-being in the tourism object of Air Manis Beach, Padang City. This study concluded that when people share motivational and inspiring travel photos via Instagram, they can feel an increase in subjective well-being.
Exploring English Communication Needs in A Tourism Village: What Do the Local Communities Say? Suprina, Rina; Rahayu, Nurti; Sembiring, Vienna Artina
Journal of Business on Hospitality and Tourism Vol. 9 No. 1 (2023): June 2023
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/jbhost.v9i1.432

Abstract

Local community empowerment in tourism villages is required to enhance community participation in community-based tourism (CBT). English learning programs in tourist villages are generally carried out as incidental community service programs. Because of time constraints and insufficient methods, the results are subpar. Therefore, an effective and efficient English learning model designed specifically to improve the communicative competence of the community managing tourist villages is required. This study aims to bridge government programs to improve tourism human resources, particularly in the community of Cibuntu, a tourist village in Kuningan Regency. The ADDIE model (Analysis, Design, Development, Implementation, and Evaluation) is used as a reference and conceptual framework in this study. This study intends to carry out the first stage of the ADDIE model, namely the Analysis stage, to identify the English needs of the Cibuntu community. To this end, a descriptive qualitative research method was employed. The information was harnessed by observing and interviewing members of local communities who involved in tourism activities. In addition, interviews with the local tourism office were conducted to determine the profile of foreign tourists. The results demonstrated the community's need for English competence, their current English skill, and the English skills they wish to achieve. Based on the results of the needs analysis stage, the next stage of ADDIE should be carried out in the future research.
Revitalization and Development of Cultural Heritage Tourism in Gresik Old City Nuruddin, Nuruddin
Journal of Business on Hospitality and Tourism Vol. 9 No. 1 (2023): June 2023
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/jbhost.v9i1.451

Abstract

Together with old cities in Southeast Asia, Gresik is a city visited by many world traders in the 15th century. Some of the old cities have been transformed into tourist areas, while those in Gresik have not yet been realized. This study aims to analyze the government's efforts to revitalize cultural heritage and its use as a tourist attraction in the old town of Gresik. This study uses a qualitative method with a critical descriptive approach with interpretive analysis. Research data were obtained from government archives, library sources in the form of books and scientific articles, interviews with stakeholders in the Gresik old town area. After the data is collected, the research is continued with the process of data analysis using a qualitative interpretive analysis approach. The results of this study can be concluded that activities related to preservation, revitalization and utilization of cultural heritage in the old city of Gresik have not been maximized. This can be seen from the efforts to identify and determine cultural heritage that have not been completed; spatial planning of cities in historical areas still leaves many differences of opinion; and regulations regarding tourism planning in the old city of Gresik do not yet exist. The solution that can be done is to involve the community who owns ancient buildings from data collection to tourism management, so that the tourism that is developed can be sustainable.
Green Human Resources Management in Supporting Environmental Performance at Six Senses Uluwatu, Bali Yadnya, Putu Ayu Indira; Triyuni, Ni Nyoman; Sari, I Gusti Agung Mas Krisna Komala; Sadguna, I Gde Agus Jaya
Journal of Business on Hospitality and Tourism Vol. 9 No. 1 (2023): June 2023
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/jbhost.v9i1.427

Abstract

As a hotel that carries the concept of sustainability, it is very important to Six Senses Uluwatu, Bali to understand how green human resources management affects employees' environmentally friendly behavior, which in turn affects the company's environmental performance. Until now, the implementation of green human resources management has not been fully implemented at Six Senses Uluwatu, Bali, because there are still several things that hinder it. This research aims to analyze the implementation of green human resources management and to find out how green human resources management can support the environmental performance at Six Senses Uluwatu, Bali. This research uses a qualitative approach with data analysis techniques Miles and Huberman model, which consists of data reduction, data display, and conclusion drawing/verification. The implementation of Green Human Resources Management at Six Senses Uluwatu, Bali has been running at 75% so far. In addition, practices that have not been implemented are currently in the planning stage to be implemented in the future. Although it is not perfect, there is already a process in implementing green human resources management which is always reviewed and improved.

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