Articles
77 Documents
<![CDATA[Perbedaan Pendapat Ulama Mengenai Haji Yang Diwakilkan ]]>
<![CDATA[Ryan Erwin Hidayat]]>
<![CDATA[ Multazam : Jurnal Manajemen Haji dan Umrah Vol 1 No 1 (2021): Multazam : Jurnal Manajemen Haji dan Umrah ]]>
Publisher : <![CDATA[Institut Agama Islam Negeri Metro ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
Full PDF (693.646 KB)
|
DOI: 10.32332/multazam.v1i1.4627
<![CDATA[Haji merupakan salah satu ibadah dari rukun Islam setiap orang yang mampu wajib untuk berhaji karena Haji memiliki nilai ibadah yang sangat besar sehingga umat Islam diwajibkan untuk berhaji khususnya seorang mukallaf yang telah memiliki harta yang cukup untuk beribadah haji Ketika seseorang mampu dari segi fisik dan harta maka dia wajib untuk melaksanakan ibadah haji yang telah disyariatkan oleh ajaran Islam. Apabila belum mampu secara fisik tetapi mampu secara harta maka para ulama berbeda pendapat mengenai hal ini menurut Imam Malik dan Abu Hanifah orang yang tidak mampu menjalani Haji sendiri tidak wajib dijalani oleh orang lain menurut Imam Syafi'i, orang yang mampu dibidang harta namun fisiknya tidak mampu, wajib mewakilkan hajinya agar dijalani oleh orang lain atas nama orang yang fisiknya tidak mampu tersebut.]]>
<![CDATA[STRATEGI PEMASARAN PRODUK DANA TALANGAN HAJI DALAM MENINGKATKAN CALON JAMAAH HAJI DI BPRS KOTABUMI ]]>
<![CDATA[Titut Sudiono]]>
<![CDATA[ Multazam : Jurnal Manajemen Haji dan Umrah Vol 2 No 2 (2022): Multazam : Jurnal Manajemen Haji dan Umrah ]]>
Publisher : <![CDATA[Institut Agama Islam Negeri Metro ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
Full PDF (659.787 KB)
|
DOI: 10.32332/multazam.v2i2.5557
<![CDATA[Produk dana talangan haji yang kerap kali menuai masalah, karena dengan adanya produk tersebut cenderung masyarakat memaksakan diri untuk berhaji. Padahal secara finansial belum memiliki kemampuan. Selain itu, masyarakat yang menggunakan produk dana talangan haji tanpa disadari membuat antrean haji overload, sehingga mereka yang mampu secara finansial terkondisikan mendapatkan antrean yang lebih lama, maka Menteri Agama RI melalui Perma Agama RI melakukan moratorium produk dana talangan haji. Tujuan penelitian ini bagaimana strategi pemasaran produk dana talangan haji ditahun 2018-2019 di BPRS Kotabumi Kantor Cabang Bandar Lampung, setelah Menteri Agama RI melakukan moratorium dana talangan haji, sesuai dengan keputusan Perma Agama RI Nomor 24 Tahun 2016, sehingga hasil penelitian ini berfokus pada promosi dan people yang dikemas dalam bentuk periklanan (advertising), TRABAS (Tebar Brosur) ke Instansi Pemerintah dan Swasta, serta event Pengajian Akbar atau Rutinan yang dilakukan secara personal dan kolektif. Dengan demikan, nasabah calon jamaah haji diharapkan dapat pro aktif dan interaktif dalam merespon produk dana talangan haji di BPRS Kotabumi Kantor Cabang Bandar Lampung.]]>
<![CDATA[STRATEGI BISNIS PT NURINDO WISATA DALAM MELAKUKAN REKRUTMEN JAMAAH ]]>
<![CDATA[Siti Nurbayah]]>
<![CDATA[ Multazam : Jurnal Manajemen Haji dan Umrah Vol 2 No 1 (2022): Multazam : Jurnal Manajemen Haji dan Umrah ]]>
Publisher : <![CDATA[Institut Agama Islam Negeri Metro ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
Full PDF (460.475 KB)
|
DOI: 10.32332/multazam.v2i1.5366
<![CDATA[The primary issue addressed in this study is PT Nurindo Wisata hajj business strategy in recruiting prospective pilgrims. This type of research is qualitative, and the research method used is a management approach. Field research data collection techniques include observation, interviews, and documentation. The findings of this study indicate that PT Nurindo Wisata hajj business strategy has business strength in attracting prospective pilgrims by implementing a differentiation strategy, namely the Solution Program. PT Nurindo Wisata innovates in the marketing of Hajj products, specifically with a reference system that is distinct from the MLM system. The promotion is carried out by maintaining contact and then making a presentation.]]>
<![CDATA[Peningkatan Pelayanan Pada PT. Saudi Patria Wisata Kota Metro Dilihat Dari Analisis SWOT ]]>
<![CDATA[Muthia Maharani]]>;
<![CDATA[Liana Dewi Susanti]]>
<![CDATA[ Multazam : Jurnal Manajemen Haji dan Umrah Vol 1 No 1 (2021): Multazam : Jurnal Manajemen Haji dan Umrah ]]>
Publisher : <![CDATA[Institut Agama Islam Negeri Metro ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
Full PDF (714.329 KB)
|
DOI: 10.32332/multazam.v1i1.4630
<![CDATA[Penelitian ini untuk mengungkapkan analisis SWOT dalam peningkatan pelayanan pada PT. Saudi Patria Wisata Kota Metro merupakan salah satu analisis yang telah banyak digunakan oleh organisasi, perusahaan maupun lembaga pemerintah. Salah satu alasan mengapa analisis ini cukup mendasar sebagai senjata dalam menentukan solusi terbaik dalam konflik yang mungkin terjadi dalam perusahaan. Analisis SWOT membantu untuk menentukan kekuatan dan kelemahan dari perusahaan, sebelum menetapkan tujuan dan tindakan yang logis atas analisis tersebut. Dalam penelitian ini, jenis penelitian yang digunakan adalah penelitian lapangan atau field research. Sifat penelitian ini adalah deskriptif kualitatif. Hasil penelitian menunjukkan bahwa PT. Saudi Patria Wisata Kota Metro dalam kondisi prima dan mantap sehingga memungkinkan untuk dapat terus melakukan pengembangan, tumbuh dan meraih kemajuan secara maksimal. Kata kunci: pelayanan, SWOT]]>
<![CDATA[MANAJEMEN PELAYANAN BIMBINGAN MANASIK KBIH MUSLIMAT NU BALIKPAPAN DI MASA PANDEMI ]]>
<![CDATA[Haliza Ati Ningsiwi]]>
<![CDATA[ Multazam : Jurnal Manajemen Haji dan Umrah Vol 2 No 2 (2022): Multazam : Jurnal Manajemen Haji dan Umrah ]]>
Publisher : <![CDATA[Institut Agama Islam Negeri Metro ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
Full PDF (582.769 KB)
|
DOI: 10.32332/multazam.v2i2.5963
<![CDATA[This study aims to analyze the management of manasik guidance services held during a pandemic at KBIH Muslimat NU Balikpapan and describe the responses of prospective pilgrims who take part in these manasik guidance activities. This research is a descriptive qualitative research, with a case study approach. The results showed that the management of the KBIH Muslimat NU Balikpapan Manasik guidance service during the Pandemic Period was carried out using four management functions namely planning, organizing, actuating and supervising. The congregation's response to the KBIH ritual service management stated that as much as 50% were very satisfied, 32% were satisfied, 12% were quite satisfied, and 6% were dissatisfied.]]>
<![CDATA[STRATEGI PEMASARAN BIRO UMROH DAN HAJI PADA MASA PANDEMI COVID 19 ]]>
<![CDATA[ani Nurul Imtihanah]]>;
<![CDATA[Kukuh Cahyono]]>
<![CDATA[ Multazam : Jurnal Manajemen Haji dan Umrah Vol 1 No 2 (2021): Multazam : Jurnal Manajemen Haji dan Umrah ]]>
Publisher : <![CDATA[Institut Agama Islam Negeri Metro ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
Full PDF (651.19 KB)
|
DOI: 10.32332/multazam.v1i2.5375
<![CDATA[Hajj is part of the fifth pillar of faith after the creed, prayer, fasting, and alms. Hajj and Umrah are obligatory for those who are strong (able), every man or woman once in a lifetime. In general, the Indonesian Muslim community performs the Hajj and Umrah pilgrimages to the Grand Mosque in Mecca through Hajj and Umrah trips. The large number of Umrah pilgrims in Indonesia is the main attraction for entrepreneurs in the field of traveling. This study uses a qualitative approach and is a type of field research (Field Research) and compares the Hajj and Umrah services of PT. Makkah Multazam Safir and AlMadinah Tour & Travel in Bandar Lampung which together are business entities that provide services or providers of Hajj and Umrah services in the Baitullah. Two different data presentations will provide us with valid information about a program and services offered to prospective pilgrims in need. From the analysis that will be carried out, it will minimize errors in the future.]]>
<![CDATA[ANALISIS SWOT TERHADAP PELAYANAN PENDAFTARAN JEMAAH HAJI ]]>
<![CDATA[Lilis Renfiana]]>
<![CDATA[ Multazam : Jurnal Manajemen Haji dan Umrah Vol 2 No 1 (2022): Multazam : Jurnal Manajemen Haji dan Umrah ]]>
Publisher : <![CDATA[Institut Agama Islam Negeri Metro ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
Full PDF (895.315 KB)
|
DOI: 10.32332/multazam.v2i1.5256
<![CDATA[Abstract: The first service provided by the Ministry of Religion of Mesuji Pematang Panggang to prospective pilgrims is registration service before other services such as ritual guidance services, services during the implementation of the pilgrimage and others. Considering that the majority of prospective Indonesian pilgrims are parents, the best and maximum service needs to be done in order to provide comfort and satisfaction for prospective pilgrims. This study aims to determine and examine how the analysis of Hajj registration services at the Ministry of Religion Mesuji. The method used in this study is a qualitative method that produces descriptive data using data collection techniques in the form of observation, in-depth interviews with the parties concerned and books that support the completeness of the data. The results of this study indicate that the analysis of registration services carried out by the Ministry of Religion Mesuji Pematang Panggang as a government agency that is more highlighted by the community and closest to the community needs to provide facilities in the form of good and primary services, because good service will always be a consideration for the community. to be able to respond to all the kindness given]]>
<![CDATA[Kepuasan Calon Jamaah Haji Terhadap Manajemen Pelayanan Pada Kelompok Bimbingan Ibadah Haji (KBIH) Alfalahus Saadah Kota Gajah ]]>
<![CDATA[Abdul Malik]]>;
<![CDATA[Mat Jalil]]>;
<![CDATA[Upia Rosmalinda]]>
<![CDATA[ Multazam : Jurnal Manajemen Haji dan Umrah Vol 1 No 1 (2021): Multazam : Jurnal Manajemen Haji dan Umrah ]]>
Publisher : <![CDATA[Institut Agama Islam Negeri Metro ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
Full PDF (728.292 KB)
|
DOI: 10.32332/multazam.v1i1.4628
<![CDATA[KBIH adalah lembaga atau yayasan sosial Islam dan pemerintah bergerak di bidang Bimbingan Ibadah Haji untuk jamaah haji di dalam negeri maupun saat pelaksanaan ibadah haji di Tanah Suci.KBIH sebagai organisai sosial kemasyarakatan diberikan wewenang oleh pemerintah untuk menyelenggarakan bimbingan haji.Sebagai lembaga bimbingan ibadah haji KBIH memerlukan adanya manajemen pelayanan.Manajemen pelayanan manasik haji merupakan rangkaian kegiatan yang meliputi pelayanan, pembinaan dan perlindungan jamaah haji.Penelitian ini bertujuan untuk mengetahui bagaimana manajemen pelayanan manasik haji yang meliputi perencanaan, pelaksanaan, pengawasan, evaluasi terhadap kepuasan jamaah di KBIH Alfalahus Saadah Kota Gajah.Dalam penelitian ini, jenis penelitian yang digunakan adalah penelitian lapangan.Sifat penelitian ini adalah deskriptif kualitatif. Analisis data menggunakan teknik purposive samplingHasil penelitian menunjukan bahwa : KBIH Alfalahus Saadah, pada dasarnya telah menerapkan fungsi manajemen mualai dari perencanaan, pelaksanaan, serta pengawasan dan evaluasi.Serta kepuasan calon jamaah haji terhadap pelayanan di KBIH Alfalahus Saadah Kota Gajah dipengaruhi oleh pelayanan yang sesuai dengan kebutuhan jamaah. Kata kunci: manajemen pelayanan, kepuasan jamaah haji]]>
<![CDATA[STUDI LITERATUR : MANAJEMEN PEMBINAAN JAMAAH HAJI DAN UMRAH MELALUI KEMENTRIAN AGAMA INDONESIA PADA MASA PANDEMI COVID-19 ]]>
<![CDATA[Meichio Lesmana]]>;
<![CDATA[Fikriyyatun Nabila]]>;
<![CDATA[Indra Soleh Husni]]>;
<![CDATA[Isma Fathya Fajriati]]>
<![CDATA[ Multazam : Jurnal Manajemen Haji dan Umrah Vol 2 No 2 (2022): Multazam : Jurnal Manajemen Haji dan Umrah ]]>
Publisher : <![CDATA[Institut Agama Islam Negeri Metro ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
Full PDF (596.325 KB)
|
DOI: 10.32332/multazam.v2i2.5650
<![CDATA[The purpose of this article is to find out how the process of coaching pilgrims and Umrah during the Covid-19 pandemic is carried out by the Ministry of Religion. This research is a literature research where the author relies on various kinds of literature to obtain data and uses a qualitative approach because the data produced is in the form of a description. This research utilizes a similar study or relates to the guidance of hajj and umrah pilgrims during the covid-19 period. The Ministry of Religion provides various coaching programs for Hajj pilgrims in 3 parts of learning, namely online, offline, and blended learning (hybrid) using electronic technology and internet-based technology. Currently, the Ministry of Religion utilizes a number of learning platforms, including Youtube, Twitter, Whatsapp, Telegram, Instagram and Zoom. The implementation of coaching activities is carried out by complying with health protocols, it's just that sometimes the process of coaching activities is hampered and not optimal because it is carried out with an online system. This means that the guidance for Hajj and Umrah pilgrims runs effectively even during the Covid-19 pandemic.]]>
<![CDATA[DANA TALANGAN HAJI DALAM ETIKA ISLAM ]]>
<![CDATA[Aye Sudarto]]>
<![CDATA[ Multazam : Jurnal Manajemen Haji dan Umrah Vol 1 No 2 (2021): Multazam : Jurnal Manajemen Haji dan Umrah ]]>
Publisher : <![CDATA[Institut Agama Islam Negeri Metro ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
Full PDF (431.548 KB)
|
DOI: 10.32332/multazam.v1i2.5371
<![CDATA[It is inappropriate for people to be trapped in products containing elements of usury which result in imperfection of the pilgrimage because they depart in a way that contains elements of gharar. The practice opens the door to danger, and brings harm. The Ministry of Religion which has the authority to evaluate the existence of hajj bailout funds with the Regulation of the Minister of Religion (PMA) RI No. 24 of 2016. The Hajj bailout fund is intended to meet the customer's lack of funds in meeting the minimum requirements to get the Hajj portion. This program is enough to ease the people in preparing for the departure of the pilgrimage. For LKS, this program is also a benefit where LKS gets Ujrah from every customer who participates in the Hajj bailout program. On the other hand, the bailout program creates and contains disadvantages that are not in accordance with Islamic ethics. Hajj bailouts incur debts that can cause damage to the purity of the pilgrimage. The Hajj bailout financing contract at LKS attracts ujrah based on the time and amount of the bailout fund. This practice is not in accordance with the DSN-MUI Fatwa No. 29 of 2002. The hajj bailout has an effect on the length and length of the waiting list for hajj departures.]]>
