cover
Contact Name
Soleh Suryadi
Contact Email
jurnal.pasca@unpas.ac.id
Phone
+6287700097751
Journal Mail Official
jurnal.pasca@unpas.ac.id
Editorial Address
Jl. Sumatera No.41, Babakan Ciamis, Kec. Sumur Bandung, Bandung, Provinsi Jawa Barat, 40115
Location
Kota bandung,
Jawa barat
INDONESIA
PASCIDEV: Pasundan Social Science Development
Published by Universitas Pasundan
ISSN : -     EISSN : 2798415X     DOI : 10.56457/pascidev
Core Subject : Social,
The Pasundan Social Science Development (PASCIDEV) aims to publish articles that show high levels of theoretical insight or empirical analytic work and gives preference to articles that demonstrate engagement on the key issues that face society issues. The Pasundan Social Science Development (PASCIDEV) invites all scholars, researchers, and students to contribute the result of their studies and research in the field of social science which includes social culture, public & social policy, governance & regional autonomy, development economics, politics, communication, sociology, anthropology, taxation, and administration (public & business).
Articles 94 Documents
The Effect Of Work Motivation And Discipline On Employee Productivity At J&T Express DC Ciledug, Tangerang City Sartika, Dewi
Pasundan Social Science Development Vol. 6 No. 1 (2025): Pasundan Social Science Development (PASCIDEV)
Publisher : Doctoral Program of Social Science Pasundan University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56457/pascidev.v6i1.314

Abstract

This study aims to determine the effect of motivation and work discipline on employee productivity at J&T Express DC Ciledug, Tangerang City. The method used is explanatory research with sampling using saturated samples where all members of the population are used as samples so that the sample in this study amounted to 67 respondents and data analysis techniques using statistical analysis with regression testing, correlation, determination and hypothesis testing. The results of this study indicate that motivation has a positive and significant effect on employee productivity as evidenced by the hypothesis test obtained t count> t table or (6.679> 1.997) with an influence contribution of 41.1%. Work discipline has a positive and significant effect on employee productivity as evidenced by the hypothesis test obtained t count> t table or (7.305> 1.997) with an influence contribution of 45.5%. Motivation and work discipline simultaneously have a positive and significant effect on employee productivity, as proven by the hypothesis test, which obtained F count > F table or (51.355 > 2.750) and the regression equation Y = 6.318 + 0.364X1 + 0.509X2 was obtained and had a contribution effect of 62.0%.
The Effect Of Service Quality And Customer Relationship Management On Customer Satisfaction At PT. Setra Sari : (Study on Partners in Jabodetabek) Komarudin, Komarudin; Dewi, Widya Candra
Pasundan Social Science Development Vol. 6 No. 1 (2025): Pasundan Social Science Development (PASCIDEV)
Publisher : Doctoral Program of Social Science Pasundan University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56457/pascidev.v6i1.316

Abstract

This study aims to determine the effect of service quality and customer relationship management on PT Setra Sari (Study on Jabodetabek Partners). This study used a population of 53 people and a sample of 53 respondents. The research methodology used is quantitative research methods. Then the analysis tests used are data quality tests, linear regression tests, correlation tests, determination coefficient tests and partial and simultaneous hypothesis tests. Based on the results of the study (1) Service quality has a positive and significant effect on customer satisfaction at PT Setra Sari, Jabodetabek Partners study. This is proven by the results of partial hypothesis tests obtained sig values ??<0.05 and t count values ??> t table (0.000 <0.05 and 3.828 > 1.675). (2) Customer relationship management has a positive and significant effect on customer satisfaction at PT Setra Sari Mitra Jabodetabek study, proven by the results of partial hypothesis testing which obtained sig values ??< 0.05 and t count values ??> t table (0.007 < 0.05 and 2.821 > 1.675). (3) Service quality and customer relationship management have a positive and significant effect on customer satisfaction at PT Setra Sari Mitra Jabodetabek study, proven by the results of simultaneous hypothesis testing which obtained sig values ??< 0.05 and F count values ??> F table (0.000 < 0.05 and 14.727 > 3.18).
The Effectiveness of the Family Hope Programme on the Socio-Economic Welfare of Underprivileged Communities in Ballaparang Subdistrict, Makassar City Rapanna, Patta; Sulfati, Andi; Rustan, Rustan; Hernita, Hernita
Pasundan Social Science Development Vol. 6 No. 1 (2025): Pasundan Social Science Development (PASCIDEV)
Publisher : Doctoral Program of Social Science Pasundan University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56457/pascidev.v6i1.320

Abstract

The type of research is qualitative using a phenomenological approach. The results of the research show that The Family Hope Programme (PKH) is a conditional social assistance programme that is effective in improving access to education and health care and alleviating the economic burden on underprivileged families. From a socio-economic perspective, PKH contributes significantly to reducing the risk of extreme poverty, improving basic welfare, and encouraging positive behavioural change in beneficiary families. However, its implementation still faces a number of weaknesses, such as the potential for dependence on assistance, inaccuracy in targeting recipients, limited assistance, and suboptimal long-term economic empowerment efforts. Therefore, PKH needs to be strengthened through improved data accuracy, more effective assistance, and integration with economic empowerment programmes so that the goals of self-reliance and sustainable poverty eradication can be achieved.
The Effect Of Training And Work Motivation On Employee Performance At PT. KSO APS ISS Soekarno-Hatta Airport Area In Tangerang City Gusroni, Imron; Nugraha, Opep Cahya
Pasundan Social Science Development Vol. 6 No. 1 (2025): Pasundan Social Science Development (PASCIDEV)
Publisher : Doctoral Program of Social Science Pasundan University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56457/pascidev.v6i1.321

Abstract

This study aims to determine the effect of training and work motivation on employee performance at PT KSO APS ISS Area Soekarno-Hatta Airport in Tangerang City. The method used is explanatory research with analysis techniques using statistical analysis with regression testing, correlation, determination and hypothesis testing. The results of this study training has a significant effect on employee performance of 42.7%, the hypothesis test obtained t count> t table or (8.369> 1.986). Work motivation has a significant effect on employee performance of 38.7%, the hypothesis test obtained t count> t table or (7.707> 1.986). Training and work motivation simultaneously have a significant effect on employee performance with the regression equation Y = 8.132 + 0.419X1 + 0.376X2 and an influence contribution of 55.8%, the hypothesis test obtained F count> F table or (58.752> 2.700).

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