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The Manager Reveiew
Published by Universitas Bengkulu
ISSN : 19792239     EISSN : 26862182     DOI : 10.33369/tmr.v5i1.29587
Core Subject : Economy, Science,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance
The Manager Review Journal published by the Magister Management Study Program, FEB University of Bengkulu, is a journal that contains studies in the scope of management science. Specifically discussing issues related to marketing management, financial management, HR management, innovation management, operational management, banking, and corporate governance in both the public and private sectors. The focus of published journal articles is journal articles related to economics, business, management. The scope of writing journal articles within the scope of marketing management, business practices, human resource management, operations management, innovation and production, and management.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Strategi dan Menejemen
Articles 89 Documents
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Analysis of Service Usage Sharia Mobile Banking in The Province of Bengkulu
The Manager Review Vol. 6 No. 2 (2024)
Publisher : UNIB Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33369/tmr.v6i2.41262

Abstract

This research aims to determine the factors that influence the intention to use Islamic mobile banking using the UTAUT (Unified Theory of Acceptance and Use of Technology). This research method uses a quantitative survey approach. The population in this study were all people in Bengkulu Province who used Islamic mobile banking. The sample used in this study was 235 respondents with the data collection method using a questionnaire. Data analysis techniques using structural equation modelling-partial Least Square (SEMPLS) analysis. The results showed that the variables of performance expectancy, effort expectancy and social influence had an effect on customer behavioural intentions in using Islamic mobile banking. In addition, the Trust variable that moderates behaviour intention on actual use also shows a significant effect on behaviour intention. This implies the need for attention from Islamic banking in Bengkulu to continue to develop applications both from benefits and other aspects, so that Islamic banking customers in Bengkulu will continue to increase.
Analysis of Factors Affecting the Behavior of Using E-Health Applications with Modified Technology Utaut Model 2
The Manager Review Vol. 6 No. 2 (2024)
Publisher : UNIB Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33369/tmr.v6i2.41265

Abstract

This research aims to explore the factors influencing individual decisions regarding the use of e-health applications in Indonesia, specifically in the DKI Jakarta Province, utilizing a modified version of the UTAUT2 model. Despite the conclusion of the COVID-19 pandemic, telemedicine remains a focal point in healthcare delivery. A qualitative approach, supplemented by survey methods, was employed to collect data. The study utilized responses from users of various e- health applications, including Halodoc, Alodokter, Klikdokter, and Riliv, among others. Data were gathered from 420 respondents via an online survey administered through Google Forms. Structural Equation Modeling using Partial Least Squares (PLS-SEM) analysis was conducted to test the proposed hypotheses.The findings revealed that factors such as performance expectations, user friendliness, facilitating conditions, habits, hedonic motivation, price-value perception, perceived product superiority, and perceived safety significantly influence users' behavioral intentions to engage with e-health applications. Conversely, social influence and hedonic motivation did not demonstrate a significant effect on users' behavioral intentions. These results provide valuable insights into the preferences and factors that shape the adoption of e-health applications within Indonesian society.
The Effect of Competence and Teacher Professional Allowance (TPG) on the Performance of State High School Teachers in North Bengkulu
The Manager Review Vol. 6 No. 2 (2024)
Publisher : UNIB Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33369/tmr.v6i2.41266

Abstract

This study investigates the impact of teacher competence and professional allowances (TPG) on the performance of high school teachers in North Bengkulu. Using a survey research approach, data was collected through questionnaires distributed to a sample of teachers in the region. The collected data were then analyzed using a multiple linear regression model to assess the relationships between the variables. The findings reveal that both teacher competence and the provision of professional allowances (TPG) have a significant positive effect on teacher performance. Specifically, the study shows that increased teacher competence, as well as higher professional allowances, contribute to enhanced teacher effectiveness in the classroom. Moreover, the combined effect of both competency and professional allowances further boosts teacher performance, indicating that these factors are interconnected in improving educational outcomes. In essence, the results suggest that improving the professional qualifications of teachers and offering adequate financial incentives, such as professional allowances, can lead to noticeable improvements in teaching performance. These findings highlight the importance of supporting teachers both professionally and financially to enhance the quality of education in the region.
The Effect Of Work Ability, Workload, And Skills On The Performance Of North Bengkulu Police Personnel
The Manager Review Vol. 6 No. 2 (2024)
Publisher : UNIB Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33369/tmr.v6i2.41268

Abstract

This study aims to analyze the effect of work ability, workload and skills on the performance of North Bengkulu Police personnel. This type of research uses quantitative descriptive approach research with survey method. In this study, the authors collected information data and basic information using a questionnaire distributed to the North Bengkulu Police Personnel as many as 264 people. The data analysis method used descriptive analysis and multiple regression analysis. The results showed that: (1) Adequate work ability is proven to be an important factor that encourages the improvement of the performance of Polri personnel. The higher the work ability of personnel, the better the resulting performance; (2) Workload in accordance with individual capacity also has a positive influence on the performance of Polri personnel. Excessive workload can reduce performance, while a balanced workload can improve performance; (3) Adequate work skills, including technical, conceptual, and interpersonal skills, have been shown to contribute significantly to improving the performance of Polri personnel and (4) Overall, the three factors (work ability, workload, and work skills) play an important role in determining the performance of Polri personnel and need to be managed properly to achieve optimal performance. This means that if the work ability is higher, the workload is more balanced and the work skills are better, the personal performance of North Bengkulu Police will also be higher.
Effect Of Viral Marketing And Brand Awareness On Purchase Intention With Customer Trust As A Mediation Variable in TikTok Shop User
The Manager Review Vol. 6 No. 2 (2024)
Publisher : UNIB Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33369/tmr.v6i2.41276

Abstract

Work ethic, organizational commitment, and competence represent critical dimensions of employee performance. A robust work ethic enhances productivity and discipline, while organizational commitment promotes employee loyalty and motivation. Competence, encompassing both technical knowledge and skills, plays an essential role in overall organizational performance. The interplay among these three factors can substantially impede the achievement of organizational objectives. This study aims to investigate the influence of work ethic, organizational commitment, and employee competence on employee performance at PT Dirgantara Indonesia. As a strategic entity within the aerospace industry, PT Dirgantara Indonesia confronts significant challenges in maintaining and enhancing employee performance, which is vital for organizational success. The research employed a quantitative approach with an explanatory design. Data were collected from 307 employees at PT Dirgantara Indonesia through the use of questionnaires. The analytical techniques utilized include multiple linear regression, t-tests for partial influence, and F-tests for simultaneous influence, with analysis conducted using SPSS version 23. The research results reveal that work ethic has a positive but not statistically significant effect on employee performance. On the other hand, organizational commitment shows a positive and significant influence on employee performance. Furthermore, employee competency turns out to have a positive and significant influence on employee performance. Then, after joint testing of the variables, work ethic, organizational commitment and employee competency made a significant contribution to employee performance at PT Dirgantara Indonesia.
The Influence of Career Adaptability and Job Crafting on Performance Mediated by Job Satisfaction among Telkomsel Bengkulu Employees
The Manager Review Vol. 6 No. 2 (2024)
Publisher : UNIB Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33369/tmr.v6i2.41277

Abstract

This study aims to identify factors affecting job satisfaction and employee performance amidst organizational structural changes, such as the shift to outsourcing. Career adaptability and job crafting are the primary focuses, as employees who feel disengaged or lack opportunities for self-development tend to experience decreased motivation and performance. The research employs a quantitative causality method. Data was collected using a closed-ended questionnaire from a sample of 395 individual employees at Telkomsel Bengkulu. The data was analyzed using the SEM (Structural Equation Modeling) model via PLS 3.9 software. Data collection involved an online survey distributed through Google Forms, offering advantages such as ease of distribution, wide reach, convenience, quick delivery, and direct respondent access via their devices. Researchers distributed online questionnaires via WhatsApp social media and email. The study reveals that career adaptability positively and significantly impacts employee job satisfaction, meaning that better career adaptation leads to higher job satisfaction. Additionally, job crafting positively and significantly affects job satisfaction, indicating that employees' efforts to tailor their jobs enhance their satisfaction. Job satisfaction significantly influences employee performance, suggesting that higher job satisfaction contributes to improved performance. Career adaptability also positively affects performance, showing that good career adaptation can enhance employee performance. Although the impact of job crafting on performance is weaker, it still indicates a positive relationship. Job satisfaction serves as a crucial mediator in the relationship between career adaptability and employee performance, as well as between job crafting and performance. This highlights the key role of job satisfaction in linking career adaptability and job crafting with improved employee performance.
Implementation Of Occupational Safety and Health (K3) Program At PT Sahung Brantas Energi PLTM In Bungin Tambun, Padang Guci Hulu District
The Manager Review Vol. 7 No. 1 (2025)
Publisher : UNIB Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33369/tmr.v7i1.41280

Abstract

This research is motivated by the lack of implementation of Occupational Safety and Health (K3) at PT.Sahung Brantas Energi PLTM. The purpose of this study is to determine the K3 program at PT. Sahung Brantas Energi PLTM, to determine the Implementation of K3 at PT. Sahung Brantas Energi PLTM, and to determine how accidents and occupational diseases are at PT. Sahung Brantas Energi PLTM. The technique for obtaining data uses observation sheets and interviews with 5 informants including 1 unit leader or manager, 2 coordinators, 1 operator, and 1 security officer. The results obtained from this study regarding the implementation of the Occupational Safety and Health (K3) program at PT. Sahung Brantas Energi PLTM, it can be concluded that this company has a strong commitment to the implementation of K3. The implementation of the K3 program in the company includes integrity in the K3 management system, strict application of PPE, and a comprehensive occupational health program. This program is supported by routine training, periodic evaluations, and supervision to ensure safety standards are met. Although the level of work accidents at PT Sahung Brantas Energi PLTM is relatively low, there are challenges in compliance with the use of PPE, especially during work breaks. Continuous education and strict supervision play an important role in encouraging employee awareness and compliance.
Analysis Of Strategies To Increase Customer Satisfaction Using Swot Analysis At Barbershop 96 In Bengkulu City Post Covid 19
The Manager Review Vol. 7 No. 1 (2025)
Publisher : UNIB Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33369/tmr.v7i1.41290

Abstract

This research aims to analyze customer satisfaction at Barbershop 96 through a SWOT analysis approach, with a focus on revealing strengths, weaknesses, opportunities and threats that influence service quality. The research methods used include in-depth interviews with customers, distributing questionnaires, and direct on-site observation. The collected data is then analyzed qualitatively and described. The results of the SWOT analysis are expected to provide in-depth insight into the factors that influence customer satisfaction at Barbershop 96. Service advantages and internal weaknesses at Barbershop 96 will be identified, while opportunities and threats from Barbershop 96's external environment will also be evaluated. Next, strategy recommendations will be presented to increase customer satisfaction and optimize business performance. Interview and questionnaire methods will help explore customer perceptions and expectations in more depth, and provide data to measure satisfaction levels. Direct observation at Barbershop 96 will provide a practical understanding of service implementation and customer response in real-time. This research is expected to provide a significant contribution in understanding the factors that influence customer satisfaction in the barbershop industry, as well as providing strategic guidance for Barbershop 96 to improve its service and competitiveness in a competitive market.
Analysis Of The Use Of Technical Indicators And Trendlines In Maximizing Stock Investment Profits In The Capital Market Indonesia
The Manager Review Vol. 7 No. 1 (2025)
Publisher : UNIB Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33369/tmr.v7i1.41291

Abstract

This study aims to analyze the effectiveness of stock investment in the Indonesian capital market using a descriptive quantitative approach. This study uses historical stock price data and various technical indicators, such as Exponential Moving Average (EMA), Stochastic Oscillators, and Trendlines, to determine the optimal investment strategy. By using a descriptive quantitative method, this study aims to investigate the status, condition, or predict future events factually, systematically, and accurately. This study uses data from 31 issuers that meet the Purposive sampling criteria, taken from the LQ45 index and have been listed on the Indonesia Stock Exchange since 2017. The data analyzed covers a 5-year period from 2018 to 2022, with a total of 1219 days. Data analysis was carried out using Eviews 9 software, focusing on the percentage of profit/loss from the buy and sell signals that appeared. The results of direct testing show that EMA and SO have a significant positive effect on MP, while TL does not show a significant effect. The Sobel test to test the mediation effect shows that EMA mediated by TL has a significant positive effect on MP, while SO mediated by TL shows a negative effect. The discussion of these results emphasizes that EMA and SO can help investors in identifying market trends and momentum, thus enabling them to make better and more optimal investment decisions.
Uncovering Gen Z Indonesia's Impulse Shopping Behaviour on E- Commerce Tiktok Shop
The Manager Review Vol. 7 No. 1 (2025)
Publisher : UNIB Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33369/tmr.v7i1.41292

Abstract

This study aims to investigate how impulse buying is influenced by time pressure, live shopping and emotional intelligence, and to examine the role of perceived value as a mediator. The purposive sampling technique was applied to a total of 450 Generation Z consumers on TikTok Shop Indonesia as respondents who had made or were making purchases through live shopping. Data processing was conducted using SEM-PLS. The results of the structural equation modeling indicate that by time pressure, live shopping, emotional intellegence and perceived value have a positive and significant effect on impulse buying. Time pressure, live shopping and emotional intelligence also have a positive and significant impact on impulse buying. Furthermore, perceived value was found to positively and significantly mediate the relationship between time pressure, live shopping and emotional intelligence with impulse buying, exhibiting complementary partial mediation. This study explores the influence of time pressure, live shopping and emotional intelligence on impulse buying, mediated by perceived value, in the context of consument TikTok Shop on Indonesia. Future research should consider contextual factors that may influence the relationships identified in this study.

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