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Jurnal manajemen informasi kesehatan
Published by Sekolah Tinggi Ilmu Kesehatan Sapta Bakti BENGKULU
ISSN : 2527368X     EISSN : 26214385     DOI : -
Core Subject : Health,
Public Health
JURNAL MANAJEMEN INFORMASI KESEHATAN is a journal that provides scientific writings for the exchange of ideas on theory, methodology and innovation related to the world of health, especially the scope of Medical Records and Health Information.
Arjuna Subject : Profesi Kesehatan - Profesi Kesehatan (Lain-Lain)
Articles 9 Documents
 1 
Search results for , issue "Vol. 8 No. 1 (2023)" : 9 Documents clear
THE EFFECT OF SERVICE QUALITY TO PATIENT SATISFACTION AT PATIENT REGISTRATION PUSKESMAS PALANG AGUSTYA, FA IKA
Jurnal Manajemen Informasi Kesehatan (Health Information Management) Vol. 8 No. 1 (2023)
Publisher : Sekolah Tinggi Ilmu Kesehatan Sapta Bakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51851/jmis.v8i1.380

Abstract

Measurement of service quality and patient satisfaction surveys in the registration section need to be carried out as an evaluation of the services provided. This study aims to analyze the effect of the dimensions of service quality (dimensions of reliability, responsiveness, assurance, empathy, and tangible) with patient satisfaction at the Puskesmas Palang. This research uses quantitative research with a cross-sectional approach. The sample in this study was 96 people. The sampling technique uses accidental sampling. Data analysis using multiple linear regression tests. Based on the partial test (t test) the reliability variable has a significant effect on patient satisfaction at the Puskesmas Palang. Responsiveness variable has a significant effect on patient satisfaction. Assurance variable has a significant effect on patient satisfaction. Empathy variable has a significant effect on patient satisfaction. Direct evidence variable (tangible) has a significant effect on patient satisfaction. So it can be concluded, there is an influence of patient satisfaction on service quality.
Testing the Workload Measurement Analysis (WMA) Application at Aminah Islamic Hospital in Blitar Using the Technology Acceptance Model (TAM) Method Athur Rosyida, Shofa; Raihan Akbar, Muhammad; Rahma Dahlia, Andina; Herina Putri, Antin; Allan Karunia Sakti, Dea
Jurnal Manajemen Informasi Kesehatan (Health Information Management) Vol. 8 No. 1 (2023): Health Information and Management
Publisher : Sekolah Tinggi Ilmu Kesehatan Sapta Bakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51851/jmis.v8i1.381

Abstract

The Workload Measurement Analysis (WMA) application is an Android-based information system that can be accessed online and applied in the healthcare sector. Two workload calculation methods are available: the Workload Indicator Staffing Need (WISN) method and the Health Workload Analysis (ABK Kes). The WMA application was tested using the Technology Acceptance Model (TAM) method, using systematic in-depth interviews. The Technology Acceptance Model (TAM) test had two main themes: usefulness analysis and ease of use analysis. The test included the login menu, homepage, learn page, data input, conclusion, and history. The Technology Acceptance Model (TAM) test yielded satisfactory results for both the ease of use and the usefulness analysis of the WMA application. It can be concluded that the WMA application is useful and easy to implement at Aminah Islamic Hospital in Blitar for calculating workload analysis, particularly for medical records.
Overview of the Design and Completion of the Admission and Discharge Summary Form at Harapan dan Doa Regional General Hospital, Bengkulu City Putri, Liza; Madetry, Ovi; elly, nur
Jurnal Manajemen Informasi Kesehatan (Health Information Management) Vol. 8 No. 1 (2023): Health Information and Management
Publisher : Sekolah Tinggi Ilmu Kesehatan Sapta Bakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51851/jmis.v8i1.383

Abstract

Medical record form design involves designing a medical record form tailored to the needs of the healthcare workers who will complete it. The importance of completeness in completing the medical record is also demonstrated by its use as an indicator of service quality. Incomplete medical records can impact doctors, other healthcare workers, and other stakeholders. Several aspects must be considered in form design, including the anatomical aspects, including the heading, introduction, instructions, body, and closing. Understanding the design and completion of the admission and discharge summary form. The descriptive method explains the problem in detail based on available data and facts. Researchers directly observed the admission and discharge summary forms and explored staff compliance with the completeness of the forms. Anatomically, the admission and discharge summary forms were found to be inconsistent in the heading section, lacking a logo, revision code, and page number. Instructions are not yet available, the left margin of the body is too narrow, namely 0.9 cm, causing data information to often be lost if the form is perforated to be inserted into the folder, the cover is already there but only has a signature and no clear name. Of the 7 officers who filled out the entry and exit sheets, 4 (57.1%) officers complied with filling out the entry and exit sheet, and 3 (42.8%) officers did not comply with filling out the entry and exit sheet.
Correlation Analysis of the Number of Births Assisted by Health Workers and the Reduction in Maternal Mortality in Bogor Regency from 2003 to 2021 Maulidia, Miftakul Fira; Perdana, Lukman; Khodijah, Syarifah; Jumiati, Sri; Siregar, Kemal Nazzaaruddin
Jurnal Manajemen Informasi Kesehatan (Health Information Management) Vol. 8 No. 1 (2023): Health Information and Management
Publisher : Sekolah Tinggi Ilmu Kesehatan Sapta Bakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51851/jmis.v8i1.384

Abstract

Maternal Mortality (MMR) is a major concern worldwide. In 2020, an estimated 287,000 women died during pregnancy or childbirth worldwide (WHO, 2020). One way to reduce maternal mortality is by ensuring that pregnant women have access to adequate and quality health services. This study aims to determine the correlation between the number of births assisted by health workers and the reduction in maternal mortality. This research is analytical with a quantitative approach using a dataset from the Bogor Regency health profile from 2003 to 2021. The results of the 2003-2021 data analysis using SPSS showed a negative correlation with a value of 0.57. The greater the number of births assisted by health workers, the lower the number of maternal deaths. Further analysis is needed using data on maternal health service coverage such as deliveries in health care facilities, handling of obstetric complications, Antenatal Care (ANC) coverage and iron supplementation tablet programs to increase the accuracy of research results and see a stronger relationship between maternal health services and the reduction in the number of maternal deaths.
Review of Risk Management Implementation in the Filing Room at Griya Husada Hospital, Madiun Devi Apriliani, Eltigeka; Rahmaputri Ardianingrum, Al Wafi; Umianingsih , Sri
Jurnal Manajemen Informasi Kesehatan (Health Information Management) Vol. 8 No. 1 (2023): Health Information and Management
Publisher : Sekolah Tinggi Ilmu Kesehatan Sapta Bakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51851/jmis.v8i1.397

Abstract

Occupational safety priorities for filing staff at Griya Husada Hospital, Madiun require an assessment of risk factors in the filing room. Risk factors include physical, chemical, biological, ergonomic, stressor, document damage, and reputational factors in the filing room to minimize potential risks. The purpose of this study was to describe the implementation of risk management in the filing room at Griya Husada Hospital, Madiun. This study used qualitative methods with four informants. Data collection involved interviews and observations. The study concluded that physical risk factors included inadequate filling room temperature (29°C), misfiled files; ergonomic risk factors included back and neck pain; stressor fatigue; and torn document covers. The room temperature should be as comfortable as possible to maintain a normal temperature. Ventilation, including fans and exhaust, is essential for air circulation in the filling room to prevent stuffy and humid conditions. It is necessary to add a thermometer, create a plan, manage, and control risk management for implementation.
Outpatient Registration Information System Design at Lebong Regency Hospital arifin, ismail; heltiani, nofri; fatolla, devri
Jurnal Manajemen Informasi Kesehatan (Health Information Management) Vol. 8 No. 1 (2023): Health Information and Management
Publisher : Sekolah Tinggi Ilmu Kesehatan Sapta Bakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51851/jmis.v8i1.398

Abstract

Lebong Regency Hospital is a Type C hospital that has been operating since 2015. Patient registration services are still manual, where patients register for treatment and are recorded in a register by staff. This results in long queues for services, which impacts patient satisfaction. The objective of this research is to design an outpatient registration information system in an effort to improve services in the registration department. The method used in this research is Microsoft Access software and a MySQL database using a Data Flow Diagram (DFD)-based system development method. The results of this research produce a registration information system to streamline the patient registration process, particularly in the outpatient unit. It is hoped that the hospital will implement the results of the outpatient registration information system design and conduct regular evaluations.
Analisis Indikator Rawat Inap di RSKJ Soeprapto Bengkulu DESMIANY DURI, IIN
Jurnal Manajemen Informasi Kesehatan (Health Information Management) Vol. 8 No. 1 (2023)
Publisher : Sekolah Tinggi Ilmu Kesehatan Sapta Bakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51851/jmis.v8i1.399

Abstract

Grafik Barber Jhonson di RSKJ Soeprapto Bengkulu belum ada, namun grafik barber jhonson penting untuk melihat kualitas pelayanan yang menjadi acuan dalam mewujudkan perkembangan produktivitas rumah saki, mengecek kesalahan laporan, untuk perbandingan atau dapat digunakan sebagai pembantu untuk menganalisis, menyajikan dan mengambil keputusan, mengenai perbandingan antara rumah sakit dan juga memonitor kegiatan yang ada pada waktu tertentu dengan membandingkan hasil kegiatan pada tahun sebelumnya.Tujuan penelitian ini adalah tersajikannya Grafik Barber Jhonson di RSKJ Soeprapto Bengkulu Tahun 2020. Jenis penelitian ini adalah deskriptif dengan rancangan cross-sectional, dalam penelitian ini sampel yang digunakan adalah total populasi yang ada (total sampling) menggunakan data sekunder yaitu rekapitulasi bulanan sensus harian rawat inap. Berdasarkan hasill penelitian Grafik Barber Jhonson di RSKJ Soeprapto Bengkulu pada ruangan IPC, Rajawali, Anggrek, Murai A, Murai B, Murai C, VIP dan TC titik barber jhonson terletak di luar daerah efisien berarti penggunaan tempat tidur pada periode (Januari-Desember) belum efisien. Perlu dilakukan pengurangan tempat tidur pada bangsaldan mempunyai kebijakan/standar dari rumah sakit mengenai lama rawat pasien jiwa
Gambaran Kelengkapan Laporan Operasi di RS.X Bengkulu Nuranditha Utama, M.Aditya; saimima, Dhena
Jurnal Manajemen Informasi Kesehatan (Health Information Management) Vol. 8 No. 1 (2023)
Publisher : Sekolah Tinggi Ilmu Kesehatan Sapta Bakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51851/jmis.v8i1.400

Abstract

Berdasarkan hasil survey pra penelitian di RS.X Bengkulu pada 30 berkas rekam medis pasien diketahui bahwa terdapat 11(36,66%) laporan operasi caesar yang lengkap 19(63,33%) laporan operasi caesar tidak lengkap yang disebabkan karena tidak dilakukannya analisis kuantitatif rekam medis serta tidak adanya protap yang menjelaskan batas kewenanga pengisian laporan operasi. Hal tersebut dapat berpengaruh pada kualitas dan mutu rekam medis dan pengajuan klaim JKN yang dapat menyebabkan pending klaim. Tujuan penelitian ini adalah mengetahui pengisian lembar laporan operasi caesar di RS.X Bengkulu tahun 2020. Jenis Penelitian yang digunakan dalam penelitian ini adalah jenis penelitian obeservasional dengan rancangan deskriptif. Populasi dan sampel dalam penelitian ini sebanyak 30 berkas rekam medis khusus pasien operasi caesar. Data yang digunakan adalah data sekunder yang diolah dan dianalisis secara univariat dengan menggunakan distribusi frekuensi. Berdasarkan penelitian dengan 30 berkas rekam medis secara kuantitatif diketahui bahwa pada variabel identifikasi pasien 1(3%) tidak terisi lengkap pada item nama pasien dan 3(10%) tidak terisi lengkap pada item nomo rekam medis, pada variabel pelaporan yaitu item jam selesai operasi 24(80%) terisi lengkap dan 6(20%) tidak terisi lengkap, pada variabel autentikasi yaitu item nama dokter 26(87%) terisi lengkap dan 4(13%) tidak terisi lengkap serta pada item nama asisten 28(93%) lengkap dan 2(7%) tidak terisi lengkap dan pada variabel teknik pencatatan yaitu item perbaikan kesalahan 27(90%) terisi lengkap dan 3(10%) tidak terisi lengkap. Diharapkan instalasi rekam medis untuk melakukan analisis kuantitatif berkas rekam medis dan membuat standar operasional prosedur tentang pengisian rekam medis agar ketidaklengkapan pengisian lembar laporan operasi tidak terjadi.
Faktor Penyebab Pengembalian Berkas Klaim dari BPJS ke Rumah Sakit Triyulia Citra, RACHMI; anggita, frisya; Heltiani, Nofri
Jurnal Manajemen Informasi Kesehatan (Health Information Management) Vol. 8 No. 1 (2023)
Publisher : Sekolah Tinggi Ilmu Kesehatan Sapta Bakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51851/jmis.v8i1.401

Abstract

Pengembalian berkas klaim dari BPJS ke rumah sakit merupakan hal yang sering terjadi, hal ini disebabkan berkas klaim diragukan kesimpulan data medisnya oleh verifikator BPJS. Berdasarkan wawancara dengan petugas coding diketahui pada bulan Januari terdapat 91(13,9%) berkas dan Februari 70(11,7%) berkas dikarenakan gagal purif dan pending, sedangkan pada bulan November dan Desember 2018 ada 70(11,2%) dan 77(13,1%) berkas klaim yang dikembalikan serta rumah sakit beum memiliki SPO pelaksanaan coding dan pengajuan klaim. Tujuan penelitian ini adalah mengetahui faktor penyebab pengembalian berkas klaim dari BPJS ke rumah sakit ditinjau dari ketidaksesuaian administrasi kepesertaan, ketidaktepatan kode diagnosa dan prosedur, serta ada tidaknya laporan penunjang yang dilampirkan. Jenis penelitian ini adalah observasional dengan rancangan deskriptif. Populasi dan sampel dalam penelitian ini adalah berkas klaim yang dikembalikan sebanyak 86 berkas yang diolah univariat menggunakan distribusi frekuensi. Hasil penelitian dari 86 sampel yang direview terdapat 10 berkas (11,6%) tidak sesuai administrasi kepesertaannya, 54 berkas (62,8%) yang kode diagnosa dan prosedurnya tidak tepat, dan 40 berkas (46,5%) yang tidak dilengkapi dengan laporan penunjang. Untuk meminimalisasi ketidaksesuaian administrasi dapat diterapkan bridging system, meminimalisasi angka ketidaktepatan kode diagnosa dan prosedur dengan mengadakan pelatihan coding serta pembuatan SPO pelaksanaan coding dan pengajuan klaim, serta membentuk petugas assembling untuk meminimalisasi laporan penunjang yang tidak dilengkapi.

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