cover
Article Per Year (5 Year)
All
Home Page
OAI Link
Editorial Team
Contact
Reviewer
Google Scholar
Contact Name
Riadi Darwis
Contact Email
barista@stp-bandung.ac.id
Phone
+62222011456
Journal Mail Official
barista@stp-bandung.ac.id
Editorial Address
Unit Bahasa, Politeknik Pariwisata NHI Bandung Jalan Dr. Setiabudhi No. 186 40141, Bandung West Java, Indonesia Indonesia
Location
Kota bandung,
Jawa barat
INDONESIA
Barista : Jurnal Kajian Bahasa dan Pariwisata
Published by Politeknik Pariwisata NHI Bandung
ISSN : 23561602     EISSN : 26225999     DOI : https://doi.org/10.34013/barista
Core Subject : Education, Social,
Languange, Linguistic, Communication & Media Social Sciences Other
Barista : Jurnal Kajian Bahasa dan Pariwisata (ISSN 2356-1602; e-ISSN 2622-5999) is a peer-reviewed journal which is published by Unit Bahasa, Politeknik Pariwisata NHI Bandung, Indonesia. Barista aims at initiating and stimulating advances in Language and tourism research. Therefore, it publishes papers that promote new ideas, models, approaches, and paradigms by contributing to the advances in knowledge and theory of Language and tourism. The scope of this journal are: (1) Foreign Language Study and teaching; (2) Study of Indonesian Language, Regional Language and or its teaching; (3) Study of the development of tourism in Indonesia; (4) Study of tourism material, and; (5) Study of tourism HR development. The journal covers applied research studies and review articles, both in a format of the full-length articles and research notes. Applied research studies are expected to examine relationships among variables relevant to langage and tourism by employing appropriate analytical or statistical techniques. High-quality review articles that address the latest advances and develop theoretical knowledge or thinking about key aspects of hospitality and tourism are accepted. Research notes are short articles that report advances in methodology, exploratory research findings or extensions / discussions of prior research. Barista will also welcome commentary in response to published articles.
Arjuna Subject : Ilmu Sosial - Linguistik dan Bahasa
Articles 135 Documents
 3   4   5   6   7 
ANALISIS MODEL PENILAIAN KOTA IDEAL DESTINASI WISATA Aang Afandi; Andi Kusuma Indrawan; Eki Andhika Ratnawardhani
Barista : Jurnal Kajian Bahasa dan Pariwisata Vol. 6 No. 1 (2019): Juni
Publisher : Unit Bahasa, Politeknik Pariwisata NHI Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Penelitian ini bertujuan untuk membangun model pengukuran Kota Layak Wisata berbasis komputer sebagai alat ukur yang menarik untuk diimplementasikan oleh kota. Ruang lingkup wilayah penelitian ini adalah kota – kota yang ada di Indonesia, yang terdiri dari 93 Kota dan 5 Kota administratif. Data yang digunakan berasal dari pihak-pihak dengan keahlian dan pengalaman mereka dijadikan key informan, serta data – data yang menjadi dasar utama penyusunan indikator komposit Kota Layak Wisata.Teknik yang digunakan pada penelitian ini adalah teknik data exploring, desk analysis dan wawancara. Hasil penelitian ini menunjukkan bahwa terdapat 4 (empat) kelompok kriteria penilaian yang masing-masing terdiri beberapa indikator. Indikator-indikator tersebut mencakup faktor utama wisata 4A yakni Attraction, Amenity, Accessibility, dan Ancillary serta faktor wisata lainnya. Setiap indikator memiliki besar bobot dengan besaran tertentu sesuai dengan skala prioritas yang disusun dengan pertimbangan tertentu. Dengan indikator ini maka dapat diketahui indikator yang perlu dipertahankan dan perlu proses developement atau improvement. Hasil penelitian ini diharapkan mampu memberikan gambaran yang komperehensif tentang eksisting dan potensi kota wisata. Sehingga ini sebagai baseline dan banchmarking bagi kota untuk mendesain kotanya sebagai kota wisata.
EVALUASI DAN REFORMULASI STRATEGI PROMOSI FESTIVAL PARADE PESONA KEBANGSAAN KABUPATEN ENDE, NUSA TENGGARA TIMUR Aloysius P. Langga B.T.
Barista : Jurnal Kajian Bahasa dan Pariwisata Vol. 6 No. 1 (2019): Juni
Publisher : Unit Bahasa, Politeknik Pariwisata NHI Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The implementation of the tourism festival event is one way to promote tourism potential. In addition to the purpose of tourism promotion, the festival is held to increase the number of tourist visits, increase local revenue, and provide economic income for the local community. Since 2015, the Ende Regency government through the Tourism Office has conducted a tourism event. The event was the “Festival Parade Pesona Kebangsaan (FPPK)”. This festival has aims to promote tourist attraction objects in Ende Regency as well as to commemorate the history of the birth of Pancasila which was sparked by Bung Karno during his exile in Ende (1934-1938). “Festival Parade Pesona Kebangsaan” is not yet perfect and still needs a lot of improvement. The implementation of promotional activities and tourism promotion is also still limited to the implementation of formalities and without good preparation. The focus of this research is the evaluation and reformulation of the promotion strategy of the “Festival Parade Pesona Kebangsaan” in Ende Regency, which is divided into the identification and analysis of the factors that influence the activities of the “Festival Parade Pesona Kebangsaan”, as well as the evaluation and reformulation of the promotion strategy to perfect the next program of activities. This study uses a descriptive-analytic method with a qualitative approach that aims to describe and evaluate and reformulate the promotion strategy of the “Festival Parade Pesona Kebangsaan” in Ende.
AUGMENTED REALITY, SEBUAH TREN DAN NILAI DALAM PERKEMBANGAN INDUSTRI PARIWISATA I Putu Sagita Jaya Utama; I Made Arsa Wiguna
Barista : Jurnal Kajian Bahasa dan Pariwisata Vol. 6 No. 1 (2019): Juni
Publisher : Unit Bahasa, Politeknik Pariwisata NHI Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The use of modern technology is a necessity for many destinations to remain competitive and attractive to modern tourists. A form of new technology that is increasingly being used in public spaces is virtual reality and augmented reality (AR). How AR plays a role in the development of the tourism industry, so that it becomes a trend and value, is a reality that explored with a qualitative approach and a review of some relevant literature. The results of the study found that Augmented Reality is very instrumental in projecting additional information about attractions, accessibility and amenities in the tourism environment to be closer to everyone.
ANALYSIS OF EMPLOYEE JOB SATISFACTION IN FOOD & BEVERAGE SERVICE AT INTERCONTINENTAL BALI RESORT A.A. Ayu Oka Mirah Wahyuni; Mahendra Adi Winatha; Hilda Apriani; I Gusti Ngurah Agung Suprastayasa
Barista : Jurnal Kajian Bahasa dan Pariwisata Vol. 7 No. 1 (2020): Juni
Publisher : Unit Bahasa, Politeknik Pariwisata NHI Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Many studies have demonstrated a large impact on the job satisfaction and the way it influences productivity of employee or staff performance in order to increase hotel performance. This research is focused on analyzing employee job satisfaction level at InterContinental Bali Resort using Gruneberg Job Satisfaction Model as main theory. The data on this study gathered by distributing questionnaires and conducting interviews. After that, the result of it will be analyzed in quantitative and qualitative methods. The result from the research is most employees in Food & Beverage Service at Intercontinental Bali Resort are satisfied with the indicators stated by Gruneberg theory, however some improvements was addressed and findings were discussed.
THE EFFECT OF DIRECT COMPENSATION TOWARDS EMPLOYEE PERFORMANCE IN FRONT OFFICE DEPARTMENT AT ST. REGIS BALI RESORT Anak Agung William Vikha Nanda; Nyoman Gde Dewa Rucika; Mahendra Adi Winatha; Hilda Apriani
Barista : Jurnal Kajian Bahasa dan Pariwisata Vol. 7 No. 1 (2020): Juni
Publisher : Unit Bahasa, Politeknik Pariwisata NHI Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Analyzing the effect of direct compensation towards employee performance is essential for every business especially hospitality business. This research’s aims are to determine the effect of direct compensation towards employee performance, and know how to improve the employee performance through direct compensation front office department in St. Regis Bali Resort, based on theory of Mangkunegara and Bangun. The data of this research was collected through distributing online questionnaire, conducting interview, and observing the secondary data. In order to validate the data, data triangulation and SPSS are used when testing the data. The data analysis used are simple linear regression test, t-test, and coefficient determinant test. As the result of the research, there is a positive and significant effect of direct compensation on employee performance in Front Office Department at St. Regis Bali Resort. Thus, knowing the effect of direct compensation towards employee performance as well as optimizing the direct compensation provided are recommended to be done in order to maintain and improve employee performance.
STUDI KEPUASAN KONSUMEN MENGGUNAKAN EMPAT DIMENSI SERVQUAL PADA AREA PUBLIK TERMINAL 3 BANDARA CHANGI SINGAPURA Andini Risfandini
Barista : Jurnal Kajian Bahasa dan Pariwisata Vol. 6 No. 2 (2019): Desember
Publisher : Unit Bahasa, Politeknik Pariwisata NHI Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

SERVQUAL is one of the model that is frequently used to measure customer satisfaction regarding the service quality. This study is using 4 dimensions of SERVQUAL to measure customer satisfaction about service quality in Changi Airport public area terminal 3 Singapore. The main objective of this study is to analyze the satisfaction level of Changi Airport’s customers of service quality in the public area in Terminal 3. In order to achieve this main objective, the following sub objectives were set namely: (1)to investigate whether there is a gap between customer expectations and customer perception of service quality in Changi Airport public area terminal 3; (2)to identify the significant factors that affecting customer expectations of service quality in Changi Airport public area terminal 3; (3)To identify the significant factors that affecting customer perception of service quality in Changi Airport Public Area terminal 3. Data was collected using survey questionnaire with Likert scale, it was analyzed using SPSS 21 using descriptive statistics, two tailed test, and faktor analysis. .The factors that have significant impact on customers’ expectations are assurance and security, comfort and convenience, safety and service, ambience and accessibility. While the customers’ perception of service quality is influenced by convenience and service, comfort, ambience and cleanliness, safety, accessibility and security factors.
Analysis of Training Program in Front Office Department at Aryaduta Bali Hotel Luh Putu Diah Ayu Savitri; I Gusti Agung Gede Witarsana; Desak Gede Chandra Widayanthi; I Wayan Restu Darmawan
Barista : Jurnal Kajian Bahasa dan Pariwisata Vol. 7 No. 2 (2020): Desember
Publisher : Unit Bahasa, Politeknik Pariwisata NHI Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Training program evaluation is highly necessary and important to improve the business, particularly in the hospitality business. The aim of this research is to analyze the quality of training programs held for employees in the Front Office Department at Aryaduta Bali Hotel based on the Kirkpatrick Model and finding out a possible suggestion for improvement that could be done to enhance the quality of training programs. The data for this study was obtained by distributing an online questionnaire and conducting interviews. To validate the data, testing was done through data triangulation. As a result of this study, there are 2 criteria that show that the training program needs improvements more on how to satisfy the participants and how to more effectively evaluate the program. To improve these aspects, anonymous evaluation to gather detailed and objective input from the participant is suggested to be done.
The Effect of Indirect Compensation on Employee Performance in Daluman Villa Kuta Bali Sri Sukmawati Wijaya; I Ketut Surata; Luh Putu Kartini; Raissa Puspita
Barista : Jurnal Kajian Bahasa dan Pariwisata Vol. 7 No. 2 (2020): Desember
Publisher : Unit Bahasa, Politeknik Pariwisata NHI Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

During the pandemic situation, take interest to indirect compensation in order to maintain employee performance becomes very important while increasing direct compensation will be difficult. The purpose of this study is to find out the significance effect of indirect compensation toward employee performance based on criteria of Byars and Rue’ indirect compensation model and Sedarmayanti’s employee performance model. Mixed method is chosen in this research to study the employee perception of Daluman Vila using questionnaire with census method and elaborate it with interview result. The quantitative data is then analyzed using simple regression test, meanwhile the qualitative data is analyzed using descriptive analysis and triangulation. The result shows that employees supporting facilities in indirect compensation criteria, and initiative in employee performance, obtained lowest score. To improve these aspects, evaluation related to supporting employee facilities and designing employee performance indicator for Daluman Villa personal use are suggested to be done.
Kajian Tenaga Kerja Milenial di Bidang Hospitaliti Ni Gusti Made Kerti Utami; Dede Kuswandi; Erfin Roesfian; Maksum Suparman; Lien Maulina; Asdiansyah Saputra
Barista : Jurnal Kajian Bahasa dan Pariwisata Vol. 7 No. 2 (2020): Desember
Publisher : Unit Bahasa, Politeknik Pariwisata NHI Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Millennial generation or generation Y is "the generation born in 1980 to 1995" (Kemenppa, 2018: 15) with an estimated age of 23 years to 38 years. Currently, the workforce almost dominated by the millennial workforce. Millennials are very familiar with the use of electronic-based information technology, so this generation is considered an asset in the company because of the ability to use information technology. The facts that are extracted from this research are regarding the ability to use technology, the ease of getting a job, the level of loyalty and mastery of competence in the field of work. The approach used is a qualitative approach to determine the assessment of millennial workforce in the hospitality sector. Based on the results of the analysis, it is known that the ability to use technology makes it easy for millineal workers to get new jobs with poor loyalty with good competency skills resulting in high employee turnover in companies in the field of hospitality.
KUALITAS PELAYANAN RESTORAN BALKONDES DI SEKITAR KAWASAN CANDI BOROBUDUR Ita Maemunah; Ratih Fitria; Dodi Affandi
Barista : Jurnal Kajian Bahasa dan Pariwisata Vol. 6 No. 1 (2019): Juni
Publisher : Unit Bahasa, Politeknik Pariwisata NHI Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Research on the Service Quality of Balkondes Restaurants around the Borobudur Temple area was carried out to solve the problem of the level of business competition in the market space, as well as the low targets in achieving what Balkondes restaurants must achieve. This research was conducted to identify the wants and needs of restaurant-restaurant customers around Borobudur Temple, so that they can innovate the applied service strategies. This study uses a descriptive research method approach with data collection techniques through interviews; questionnaire; and literature study. The population in this study were balkondes in the Borobudur Temple area with a non-random sample technique, namely accidental sampling. Broadly speaking, the results of this study indicate that customers give good scores on the aspects of ease of location, comfort of the place, speed of presentation, explanation of waiters and attitude of response to customer complaints, while other aspects studied are only given sufficient scores.

Page 5 of 14 | Total Record : 135

 3   4   5   6   7 

Filter by Year

2017 2025


Reset
Filter By Issues
All Issue Vol. 12 No. 01 (2025): June Vol. 11 No. 02 (2024): December Vol. 11 No. 01 (2024): June Vol. 10 No. 02 (2023): December Vol. 10 No. 01 (2023): June Vol. 9 No. 2 (2022): December Vol. 9 No. 1 (2022): Juni Vol. 8 No. 2 (2021): Desember Vol. 8 No. 1 (2021): Juni Vol. 7 No. 2 (2020): Desember Vol. 7 No. 1 (2020): Juni Vol. 6 No. 2 (2019): Desember Vol. 6 No. 1 (2019): Juni Vol. 5 No. 2 (2018): Desember Vol. 5 No. 1 (2018): Juni Vol. 4 No. 2 (2017): Desember Vol. 4 No. 1 (2017): Juni More Issue