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I-Con Media
Published by Sekolah Tinggi Ilmu Ekonomi Tenggarong
ISSN : -     EISSN : 2655724x     DOI : 10.61509/lux
Core Subject : Economy, Science, Social,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences
I-Con Media Jurnal Ekonomi Manajemen dan Bisnis adalah forum diseminasi ilmu bisnis multi-disiplin yang bertujuan untuk menjembatani ilmu dan praktik manajemen dan kewirausahaan di Indonesia. I-Con Media menerbitkan hasil-hasil penelitian yang berdampak tinggi terhadap teori dan praktik manajemen dan kewirausahaan, Baik yang berbentuk makalah konseptual, studi kasus, maupun laporan penelitian empiris. Topik yang dikembangkan dalam publikasi I-Con Media adalah sebagai berikut: Manajemen Stratejik Keuangan Pemasaran Operasional Sumber Daya Manusia Kewirausahaan Usaha Mikro Kecil & Menengah Usaha Start-up Perusahaan milik keluarga Pembiayaan usaha
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 5 Documents
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Search results for , issue "مجلد 8 عدد 1 (2025): I-Con Media" : 5 Documents clear
Analisis Persediaan Bahan Baku Home Industry Bapak Ran Di Desa Rempanga Kecamatan Loa Kulu HANA, NORHANA; Aryani, Farida; Noorhya Akhmar Ramadhan Putri, Eva
I-Con Media مجلد 8 عدد 1 (2025): I-Con Media
Publisher : SEKOLAH TINGGI ILMU EKONOMI TENGGARONG

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61509/luxICM8186

Abstract

Indonesia is the largest producer of tempeh in the world and the largest soybean market in Asia. Approximately 50% of the total soybean consumption in Indonesia is used for tempeh production, 40% for tofu, and the remaining 10% for other products such as tauco and soy sauce. The average annual per capita consumption of tempeh in Indonesia is estimated at 6.45 kg. This study aims to: (1) Determine the optimal raw material ordering quantity in one period at Mr. Ran's home industry in Desa Rempanga; (2) Calculate the inventory cost of raw materials using the Economic Order Quantity (EOQ) method; (3) Establish the Reorder Point (ROP) for raw materials at Mr. Ran's home industry. This research employs a descriptive quantitative design, where the descriptive approach aims to provide a systematic overview of the research subject through data analysis. Data were collected through interviews and observations. The results of the study indicate that: (1) The optimal raw material ordering quantity in one period at Mr. Ran's home industry is 52 kg; (2) The inventory cost using the EOQ method is Rp 708,265 per order; (3) The optimal Reorder Point (ROP) is at an inventory level of 403.36 kg
PENGARUH PELAYANAN, SUASANA TOKO DAN LOKASI TERHADAP LOYALITAS PELANGGAN MELALUI KEPUASAN PELANGGAN SEBAGAI VARIABEL MODERASI PADA 11’ (SEBELAS) VAPESTORE DI TENGGARONG AWALUDIN; Ilham; Noorhya Akhmar Ramadhan Putri, Eva
I-Con Media مجلد 8 عدد 1 (2025): I-Con Media
Publisher : SEKOLAH TINGGI ILMU EKONOMI TENGGARONG

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61509/luxICM8192

Abstract

The existence of smoking behavior as part of a lifestyle and necessity, as well as seeing the dangers of smoking which are quite high, has led to the emergence of technological innovation in terms of smoking with electronic cigarette products or electric vaporizers which are usually called vapes. . The aim of this research is to determine the role of customer satisfaction as a moderating variable whether it is able to strengthen the influence of service, shop atmosphere and location on customer loyalty. The population in this study were 11 customers in Tenggarong. The sample in this study was 90 people who had made purchases at 11 Tenggarong. Sampling used non-probability sampling techniques and data analysis tools using Structural Equation Modeling (SEM) using Smart PLS version 4 software. The results of the research show that (1) Service has no effect on Customer Loyalty (2) Store Atmosphere has no effect on Customer Loyalty (2) Store atmosphere has no effect on customer loyalty (3) Location has no effect on customer loyalty (4) Customer satisfaction has no effect on customer loyalty (5) Customer satisfaction does not moderate service on customer loyalty (6) Customer satisfaction does not moderate store atmosphere on customer loyalty (7) Customer Satisfaction does not moderate Location on Customer Loyalty.
PENGARUH KUALITAS PELAYANAN, HARGA DAN LOKASI TERHADAP KEPUASAN KONSUMEN PADA OUTLET SELALU TEH DI TELUK DALAM Novira Rahayu Putri; Dewi, Septira; Johansyah
I-Con Media مجلد 8 عدد 1 (2025): I-Con Media
Publisher : SEKOLAH TINGGI ILMU EKONOMI TENGGARONG

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61509/luxICM8194

Abstract

Penelitian ini berjudul Pengaruh Kualitas Pelayanan, Harga dan Lokasi terhadap Kepuasan Pelanggan bertujuan untuk mengetahui pengaruh kualitas pelayanan terhadap kepuasan pelanggan, pengaruh harga terhadap kepuasan pelanggan dan pengaruh lokasi terhadap kepuasan pelanggan pada gerai always tea teluk dalam. Penelitian ini menggunakan 3 variabel bebas yaitu kualitas pelayanan, harga dan lokasi serta satu variabel terikat yaitu kepuasan pelanggan. Data dalam penelitian ini dikumpulkan melalui penyebaran kuesioner kepada 105 konsumen yang membeli atau mengonsumsi selalu teh sebagai sampel penelitian. Teknik pengambilan sampel yang digunakan adalah sampling tidak disengaja. Metode analisis data yang digunakan adalah analisis kuantitatif yaitu uji validitas, uji reliabilitas, uji asumsi klasik yang terdiri dari uji normalitas, uji multikolinearitas dan uji heteroskedastisitas, analisis regresi linier berganda, uji hipotesis yang terdiri dari uji t, uji f dan R2. Berdasarkan analisis data diperoleh hasil bahwa indikator dalam penelitian ini valid dan reliabel. Pada uji asumsi klasik, data berdistribusi normal, tidak terjadi heteroskedastisitas dan multikolinearitas. Pada uji hipotesis pada uji t diketahui variabel kualitas pelayanan berpengaruh signifikan terhadap kepuasan pelanggan. Pada uji F diketahui variabel kualitas pelayanan, harga dan lokasi secara simultan berpengaruh terhadap kepuasan pelanggan. Pada uji R2 diketahui besarnya pengaruh kualitas pelayanan, harga dan lokasi terhadap kepuasan pelanggan sebesar 77,1%. sedangkan sisanya sebesar 22,9% dipengaruhi oleh faktor lain di luar penelitian ini.
ANALISIS PENERAPAN MANAJEMEN SUPPLY CHAIN MAKANAN BEKU (FROZEN FOOD) PADA CV. MANDALA ABADI SEJAHTERA DI DESA LOA JANAN ULU Nur Fitri, Kholifah; Fahleti, Widya; Akhmadiansyah
I-Con Media مجلد 8 عدد 1 (2025): I-Con Media
Publisher : SEKOLAH TINGGI ILMU EKONOMI TENGGARONG

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61509/luxICM8196

Abstract

This research is entitled Application of Supply Chain on CV. Mandala Abadi Sejahtera in Loa Janan Ulu Village aims to find out and describe the implementation of supply chain management in the frozen food business CV. Mandala Abadi Sejahtera which is effective and efficient and to find out and describe supply chain management in the frozen food business CV. Mandala Abadi Sejahtera in Loa Janan. The research used by researchers used qualitative descriptive methods. This type of qualitative descriptive research is a recording procedure to describe or describe the condition of a subject, and qualitative descriptive research. By conducting observations and interviews obtained, the CV frozen food supply chain. Mandala Abadi Sejahtera involves at least 5 main actors, namely suppliers, producers, distributors, retailers and final consumers. The supply chain system has not been implemented perfectly. And find out what problems there are, such as an inadequate refrigerator. In this case the supply chain still uses a conventional system in the sense of creating close ties with its suppliers. CV. Mandala Abadi Sejahtera does not have its own logistics department. Usually they deliver the products they market themselves to one agent or customer to another. Business scale and cost constraints are common reasons for UMKM not to have their own logistics department. For the efficiency that CV wants to achieve. Mandala Abadi Sejahtera is still not optimal because they do not implement supply chain management as a whole. Supply Chain Management is run by the CV business
ANALISIS TINGKAT KEPUASAN PELANGGAN TERHADAP KUALITAS PELAYANAN PADA TOKO PLASTIK RIZKA DI TENGGARONG Yanti, Meli; Wijayanti, Silvana; Hendra
I-Con Media مجلد 8 عدد 1 (2025): I-Con Media
Publisher : SEKOLAH TINGGI ILMU EKONOMI TENGGARONG

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61509/luxICM81101

Abstract

Customer satisfaction is an important thing in business place satisfaction becauseif customers feel dissatisfied it will make consumers disloyal to that place ofbusiness. The writing of this final assignment uses five dimensions which includethe dimensions of direct evidence (tangibility), reliability, responsiveness,assurance and empathy to determine the level of consumer satisfaction with theservice at the Risca Plastic Shop. The problems that occur in this business placeare regarding customer satisfaction in the aspects of cleanliness and tidiness, thelocation of the business place and employees in providing orders according toconsumer wishes. This can be seen from the interview results which show that thereare still respondents who feel quite satisfied. The author suggests that businessowners pay more attention to the cleanliness of their business premises by creatinga special warehouse to store supplies and making signboards to make it easier forconsumers to find their business premises. And create a policy to increaseemployees so they don't ask questions when handling their work.Keywords: Consumer Satisfaction, Service Quality and Buying Decision

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