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INDONESIA
Journal of Business and Management Inaba
Published by Universitas Indonesia Membangun
ISSN : 28296559     EISSN : 28295331     DOI : https://doi.org/10.56956/jbmi.v2i02
Core Subject : Economy, Science, Social,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences
This journal encompasses original research articles, review articles, and short communications, including: Financial Management, Marketing Management, Human Resource Management, Organizational Behavior, Strategic Management, Operations Management, Change Management, Management of Sharia, Entrepreneurship, E-Business, Knowledge Management
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 75 Documents
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Developing A Human Resource Development Model For Women Entrepreneurs In Indonesian MSMEs Harianto Simarmata; Aggi Panigoro Sarifiyono; Miftah Andita Abdurrohman
Journal of Business and Management Inaba Vol. 5 No. 1 (2026): Volume 5 Number 1, June 2026
Publisher : Universitas Indonesia Membangun (Inaba)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56956/c67y4q74

Abstract

Women entrepreneurs in Indonesia hold a pivotal role in national economic resilience, yet they face complex structural and managerial challenges amidst post-pandemic digital transformation. While previous studies have addressed isolated aspects such as financial literacy or digital transformation, there is a significant research gap regarding a comprehensive framework that integrates human resource strategies with digital and psychological dimensions. This study aims to develop a Collaborative Human Resource Development (HRD) Ecosystem Model tailored for women-led MSMEs. Employing a qualitative integrative literature review approach, this study synthesizes findings from recent scholarly publications indexed in reputable academic databases. The literature was selected based on predefined inclusion criteria focusing on women entrepreneurship, human resource development, digital transformation, and MSME development. The results formulate a model consisting of four integrated dimensions: (1) entrepreneurial competency development, (2) digital capability enhancement—encompassing fintech and digital banking adoption, (3) collaborative social and institutional support systems to mitigate dual-role barriers, and (4) adaptive leadership and entrepreneurial resilience strengthening. The model emphasizes that successful digital transformation requires not only technical proficiency but also psychological readiness and supportive institutional ecosystems. Theoretically, this study bridges the gap between HRD and women's entrepreneurship literature in an emerging economy context. Practically, it provides a strategic roadmap for policymakers and financial institutions to design holistic empowerment programs that move beyond basic literacy toward sustainable digital ecosystem integration.
Analysis of the Influence of HRIS and Perceived Usefulness on Employee Performance in MSME's Arbain
Journal of Business and Management Inaba Vol. 5 No. 1 (2026): Volume 5 Number 1, June 2026
Publisher : Universitas Indonesia Membangun (Inaba)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56956/hg98ze61

Abstract

This research explores how Human Resources Information Systems (HRIS) and the perception of their usefulness affect employee productivity in manufacturing firms, particularly in light of digital transformation and Industry 4.0. The growing use of digital technologies in human resource management prompts companies to enhance efficiency operations, manage their workforce better, and boost employee productivity through interconnected information systems. Nonetheless, the success of HRIS implementation relies not just on the technological framework but also on how employees view the system’s usefulness. This study utilizes the Technology Acceptance Model (TAM) and Resource-Based View (RBV) as its theoretical basis to clarify the connection between HRIS, perceived usefulness, and employee productivity. The research embraced a quantitative explanatory method, involving 35 employees from manufacturing firms chosen via saturated sampling methods. Questionnaires employing a five-point Likert scale were used for data collection, which was subsequently analyzed through multiple linear regression with IBM SPSS Statistics software. The findings reveal that HRIS significantly enhances employee productivity positively by streamlining administrative processes, managing attendance, monitoring performance, and improving work accuracy. Additionally, perceived usefulness has a notable impact on employee productivity, indicating that those who find HRIS advantageous tend to utilize the system more effectively when performing their jobs. Moreover, both HRIS and perceived usefulness account for 40.7% of the variation in employee productivity. This research adds to the existing literature on HRIS and TAM, offering valuable insights for manufacturing firms in crafting effective digital human resource management strategies aimed at promoting sustainable productivity growth.
Maintaining Banking Asset Quality Through Investor Sentiment: Evidence From KBMI 3 Banks In Indonesia Widy Muchamad; Dedi Supiyadi; Arus Reka Prasetia; Wufron Wufron; Ahmad Mudzakir
Journal of Business and Management Inaba Vol. 5 No. 1 (2026): Volume 5 Number 1, June 2026
Publisher : Universitas Indonesia Membangun (Inaba)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56956/bw8zex41

Abstract

This paper investigates the transmission mechanism through which capital structure decisions shape bank credit quality, with investor sentiment serving as the mediating channel. Drawing on a balanced panel of 11 KBMI 3-classified commercial banks listed on the Indonesia Stock Exchange over the 2021–2025 post-pandemic period, the study employs the Debt-to-Equity Ratio (DER), Price-to-Book Value (PBV), and Non-Performing Loan (NPL) as proxies for the respective constructs. The empirical strategy combines Random Effect Model (REM) estimation with bootstrap-resampling mediation analysis (5,000 iterations) to yield robust inference across 55 balanced observations. Estimation results show that DER does not exert a statistically significant direct influence on PBV, yet PBV demonstrates a significant inverse relationship with NPL. More importantly, the indirect effect of DER on NPL through PBV is statistically significant under bootstrap confidence intervals that exclude zero, confirming full mediation. The evidence points to market perception—captured by PBV—as the primary conduit through which funding-structure choices ultimately affect loan portfolio quality. Theoretically, the findings reconcile Signaling Theory, Trade-Off Theory, and Market Discipline Theory within a single mediating framework, enriching the literature on bank risk transmission in emerging economies. Practically, the results underscore the strategic value of cultivating positive investor sentiment as an indirect lever for reducing credit risk and reinforcing financial stability.
Associations Of Electronic Service Quality And Promotion With Customer Satisfaction Among Shopee Users In Bandung City Muhammad Raihan Fahrezi; Arus Reka Prasetia
Journal of Business and Management Inaba Vol. 5 No. 1 (2026): Volume 5 Number 1, June 2026
Publisher : Universitas Indonesia Membangun (Inaba)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56956/c4j3qb89

Abstract

Prior Shopee studies provide inconsistent evidence on whether promotion remains associated with customer satisfaction when electronic service quality is considered simultaneously, and several have focused on narrowly defined respondent groups. This study reassesses these relationships among Shopee users in Bandung City through a quantitative cross-sectional survey. Data were collected in 2025 from 97 eligible respondents using non-probability incidental sampling and a 30-item context-adapted questionnaire administered through Google Forms. The data were analyzed using descriptive statistics, item-to-to-to-total correlations, Cronbach’s Alpha, regression diagnostics, multiple linear regression, and HC3 heteroscedasticity-robust inference. Electronic service quality and promotion were both positively associated with customer satisfaction. Under HC3 robust inference, electronic service quality was positively associated with customer satisfaction (B = 0.477, p < 0.001), as was promotion (B = 0.446, p < 0.001), while promotion produced B = 0.446, p < 0.001. The model explained 75.8 percent of the observed variation in customer satisfaction, with R² = 0.758 and adjusted R² = 0.753. Because the two unstandardized coefficients were numerically close and were not formally compared, neither predictor was interpreted as meaningfully stronger. The study contributes a contemporary robustness-oriented replication and contextual extension of an established Shopee model using 2025 data and an operational specification that incorporates trust and transaction security within electronic service quality. Given the cross-sectional, single-source design, the findings indicate associations rather than causal effects and should be interpreted with caution.
University Students’ Impulse Buying On Tiktok Shop: The Predictive Roles Of Financial Literacy And Promotional Exposure Queena Naurah Arum Azalia; Riyanti Agustin; Aninda Widyana; Tantri Paraswati; Muhammad Raihan Zuhruful Ulum
Journal of Business and Management Inaba Vol. 5 No. 1 (2026): Volume 5 Number 1, June 2026
Publisher : Universitas Indonesia Membangun (Inaba)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56956/ag2ydj24

Abstract

Social commerce increasingly places university students in shopping situations where entertainment, creator content, peer cues, promotional incentives, and immediate transaction facilities are integrated into a continuous experience. This study examines the predictive roles of financial literacy and promotional exposure in university students’ impulse buying on TikTok Shop. A quantitative cross-sectional survey was conducted among undergraduate students at the Faculty of Economics and Business Education, Universitas Pendidikan Indonesia, who had purchased products through TikTok Shop. Of 126 submitted responses, 100 usable responses met the eligibility and completeness criteria and were analyzed using Partial Least Squares Structural Equation Modeling with SmartPLS 4. The results indicate that financial literacy was negatively associated with impulse buying and showed a significant predictive relationship (β = -0.263, t = 2.154, p = .031). In contrast, promotional exposure was positively associated with impulse buying and demonstrated a stronger positive predictive relationship (β = 0.431, t = 4.416, p < .001). Together, the two predictors explained 27.2% of the variance in impulse buying. Financial literacy showed a small-to-moderate effect size, while promotional exposure showed a moderate effect size. These findings suggest that students’ impulse buying reflects the tension between internal financial self-regulation and persuasive promotional stimuli in short-video social commerce. The study highlights the importance of ethical promotional practices and practical financial literacy education that addresses students’ actual digital consumption behavior.
Do Bank Size And Age Moderate The Effect Of Credit Risk On Financial Sustainability In Indonesian Banks? Fransiska Soejono; Carin Mareta; Eunike Stefani Mendrofa
Journal of Business and Management Inaba Vol. 5 No. 1 (2026): Volume 5 Number 1, June 2026
Publisher : Universitas Indonesia Membangun (Inaba)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56956/2dqgxa77

Abstract

This study examines the effects of credit risk, bank size, and bank age on financial sustainability and evaluates the moderating roles of bank size and age in Indonesian banks. The sample comprises 168 bank-year observations from 29 banks during 2017–2024. Credit risk is proxied by the gross Non-Performing Loan ratio, whereas financial sustainability is measured using the Financial Sustainability Ratio. The baseline analysis employs pooled moderated regression with bootstrapping, while panel-data analysis accounts for unobserved bank-specific heterogeneity. The bootstrap results show significant positive coefficients for credit risk and bank size and a significant negative interaction between credit risk and bank size. Bank age and the credit risk–age interaction are insignificant. Panel-model selection identifies fixed effects as the appropriate specification. Under fixed effects with bank-clustered robust standard errors, credit risk, bank size, and both interactions are insignificant, while bank age has a positive and marginally significant direct effect at the 10% level. The contrast indicates that the significant pooled relationships mainly reflect differences across banks rather than consistent within-bank changes. The findings demonstrate that conclusions about credit risk and financial sustainability are sensitive to the treatment of bank-specific heterogeneity.
Profitability Moderates The Effect Of Capital Structure On Financial Distress: A Trade-Off Perspective Seandy Ginanjar; Wawan Ichwanudin
Journal of Business and Management Inaba Vol. 5 No. 1 (2026): Volume 5 Number 1, June 2026
Publisher : Universitas Indonesia Membangun (Inaba)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56956/aaw0hz56

Abstract

This study examines the moderating role of profitability in the relationship between capital structure and financial distress from the perspective of trade-off theory. The sample comprises firms consistently included in the LQ45 Index during 2021–2024, with observations structured as firm-year panel data. Capital structure is measured by the debt-to-equity ratio, profitability by return on assets, and financial distress by the Altman Z-Score. Hypotheses are tested using panel-data regression and Moderated Regression Analysis estimated through the Random Effects Model at a 5 percent significance level. The results show that the debt-to-equity ratio has a negative and significant effect on the Z-Score, indicating that higher leverage increases financial-distress risk. Return on assets does not exert a significant direct effect on the Z-Score. However, the interaction between leverage and profitability is positive and significant, demonstrating that profitability weakens the adverse effect of debt on financial condition. Firms with stronger profitability are therefore better able to absorb debt-related pressures, whereas highly leveraged firms with lower profitability remain more vulnerable to financial distress. These findings provide empirical support for the contingent trade-off between the benefits of debt financing and the potential costs of financial distress and extend evidence concerning capital structure decisions in emerging markets.
Mapping Digital Discourses On Bottled Drinking Water Using Nlp, Network Analysis, And Zero-Shot Classification Maryam Kassem; Vanessa Gaffar; Asep Miftahuddin
Journal of Business and Management Inaba Vol. 5 No. 1 (2026): Volume 5 Number 1, June 2026
Publisher : Universitas Indonesia Membangun (Inaba)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56956/2re8hr53

Abstract

This study aims to analyze public discourse on bottled drinking water using a multidimensional social media analytics approach. The study analyzed 531 valid public conversations collected from X/Twitter through the SocialX platform between January and April 2026. The final dataset resulted from a structured preprocessing procedure involving duplicate removal, relevance screening, and text normalization to ensure analytical quality. A multidimensional analytical framework integrating sentiment analysis, emotion analysis, text network analysis (TNA), social network analysis (SNA), trend analysis, and zero-shot classification was employed to examine public discourse from complementary perspectives. To enhance analytical reliability, automated classification outputs were supported by manual validation of a subset of the data. The findings indicate that public discourse was dominated by neutral sentiment and positive emotional expressions. While sentiment analysis showed that most conversations were informational and neutral in tone, zero-shot classification revealed a slightly positive overall perception because many neutral discussions implicitly reflected favorable evaluations of convenience, accessibility, and product usefulness. Network analysis further revealed a decentralized communication structure with multiple influential actors, whereas text network analysis identified dominant themes related to price, product quality, packaging, and sustainability. This study contributes to the consumer behavior, digital communication, and sustainability literature by demonstrating the value of integrating multiple computational social media analytics techniques to capture naturally occurring consumer discourse beyond conventional survey-based approaches. Nevertheless, the findings should be interpreted within the context of a single social media platform and a relatively short observation period.  
The Effect of Promotion and Brand Image on Consumer Buying Interest in Ayuithafreshmarket Hayyu Rahmawati; Sri Ernawati; Ismunandar Ismunandar
Journal of Business and Management Inaba Vol. 5 No. 1 (2026): Volume 5 Number 1, June 2026
Publisher : Universitas Indonesia Membangun (Inaba)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56956/h7jaee77

Abstract

This study aims to examine the effects of promotion and brand image on consumers’ purchase intention at AyuithaFreshMarket. Increasing competition among retail and fresh-goods stores requires AyuithaFreshMarket to implement appropriate strategies to keep consumers interested in buying. Promotion functions as a communication tool to convey product information, while brand image shapes consumers’ perceptions and trust in the store. The research used a quantitative method with a causal-associative approach. Data were collected via questionnaires distributed to 77 consumer respondents of AyuithaFreshMarket, using purposive sampling. Data analysis included validity and reliability tests, multiple linear regression, t-tests, F-tests, and the coefficient of determination using SPSS. The results show that promotion and brand image, both partially and simultaneously, have a positive and significant effect on consumers’ purchase intention at AyuithaFreshMarket. The brand image variable has the most dominant influence compared with promotion, indicating that consumers’ positive perceptions of the AyuithaFreshMarket brand are a key factor driving purchase decisions. It is recommended that AyuithaFreshMarket continue to increase the intensity of informative and attractive promotions and strengthen its brand image through consistent product quality and service so that consumers’ purchase intention continues to rise.
The Impact of Destination Image, Promotions, and Ticket Prices on Visiting Decisions Evidence From Situ Rawa Gede, Bekasi City Risa Awalia Setiawati; Kristiana Widiawati
Journal of Business and Management Inaba Vol. 5 No. 2 (2026): Volume 5 Number 2, August 2026
Publisher : Universitas Indonesia Membangun (Inaba)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56956/xyvp7t77

Abstract

The tourism industry continues to grow due to increasing recreational needs and the rapid dissemination of information about tourist destinations. This study examines tourism distribution inequality in West Java and tourist visit dynamics at Situ Rawa Gede, Bekasi City. It aims to analyze the influence of destination image, promotion, and ticket prices on visiting decisions. A quantitative approach was employed using data from 117 respondents selected through non-probability and purposive sampling. Data were analyzed using SPSS 29.0. The results indicate that destination image has a positive and significant effect on visiting decisions (Sig. = 0.006; t = 2.776), while promotion also has a positive and significant effect (Sig. < 0.001; t = 4.796). In contrast, ticket price does not significantly affect visiting decisions (Sig. = 0.713; t = 0.369). Simultaneously, destination image, promotion, and ticket price significantly influence visiting decisions, explaining 45.7% of the variance. This research confirms that visiting decisions are shaped by the integration of multiple marketing elements rather than a single factor. The study implies that tourism managers should strengthen destination image and deliver effective promotional content to increase tourist visits and support sustainable tourism development.

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