International Journal of Management and Digital Business
Aims International Journal of Management and Digital Busines (IJMDB) is Open Access journal that aims to publish original research articles, reviews, and reports on the digitalization of business and management, how digital technologies can innovate the business, and what this means for the future of work. The journal will encourage submissions from diverse fields and areas of practice, from business, economics, marketing, and potentially computer science and information technology management. Scope This open accessed Journal publishes original research and review papers. This journal en Banking and Financial Institution Behavioral Economics Development Economics Environmental Economics International Economics Accounting Bussiness and Entrepreneurship Human Resources Management Monetary Econom Public Finance Political Economy Bussiness Management Urban and Rural Economics Published papers are the results of research, reflection, and actual critical studies with respect to the themes of integrating management and digital business : Information overload Econtent Management Web Publishing Data Management Information Management Information Search and Retrieval Management Web Information Retrieval Knowledge Management Digital Rights Management Digital Information Archiving Digital Information Literacy Intranet, Extranet and Portal Management Information clustering Digital Libraries Reference Linking Information Extraction Virtual information world Information Visualization and visual exploration of knowledge domain Mathematical models, computing methods Digitalisation in product design/manufacturing/measuring Product service systems, decision-making systems CAD/CAE/CAM/PLM, etc, digital hardware, e-technologies Service/manufacturing-oriented digital enterprises, integration Enterprise networks/dynamics/clusters, extended/virtual organisations As such, the journal showcases the latest thinking, practice and developments in digital asset management, including: Distribution, protection and monetization of digital assets Valuing digital assets Metadata, taxonomy and search Digital content workflows Digital rights management DAM and social media Maximizing the value of DAM system functionality The DAM vendor landscape Selecting the right DAM system Measuring ROI on DAM investments New technologies and what they offer Storage and archive solutions Operational efficiencies Content and data architectures Video and video on demand Essential reading for group heads, departmental heads, managing directors, directors, SVPs, EVPs, VPs and senior managers of: Digital asset management Digital media Marketing operations Content management Digital rights management Media operations Digital libraries Archiving Creative services Taxonomy Marketing and brand management Photography services IT and technology architecture Website management; as well as C-Suite executives Service providers, consultants and analysts DRM legal advisors As well as papers, which report the findings of empirical research, papers, which provide critical literature reviews of research on specific management science and digital business topics of international interest, will also be welcome.
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Record Keeping Systems and Service Delivery in Uganda: Case of Kabale District Local Government
Bosco, Turyasingura John;
Moses, Agaba;
David, Kabagambe Jesse;
Godfrey , Barigye
International Journal of Management and Digital Business Vol. 2 No. 2 (2023)
Publisher : Asosiasi Dosen Peneliti Ilmu Ekonomi dan Bisnis Indonesia
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DOI: 10.54099/ijmdb.v2i2.734
The purpose of this study was to determine how the Kabale District Local Government's service delivery was impacted by its record-keeping procedures. The study's end variable was the provision of services, and its predictor factors were the efficiency with which the records management systems function. Prior to the investigation, a cross-sectional survey was conducted. It was decided to use the information from 86 respondents for both a quantitative and a qualitative study. Since descriptive analysis required that a single variable and its attributes be given together with the data, frequency tables were used to interpret the data. The bivariate correlations between the predictor elements and the dependent variable were examined using a Pearson correlation matrix. A linear regression model was used to fit the data. Record keeping systems (R=889) has a favorable influence on the capacity of the local administration of the Kabale District, per the research findings from the regression model. The main conclusion of this study is that the auditing process has an impact on service delivery at the Kabale District Local Government, as evidenced by the findings and discussion. This is in line with the researcher's later discoveries. The respondents' replies to the question of whether Integrate is observed in accordance with the auditing process showed that 90.7% of them agreed with the claim and 9.3% were unclear. When offering services, the study advises emphasizing the auditing process. To do this, emphasis should be placed on relationship-building, objectivity, punctuality, and communication.
Determinants of Customer Trust in Universities: A Study of Private Universities in Banten, Indonesia
Alfatiyah, Rini;
Limakrisna, Nandan;
Muharam, Hari
International Journal of Management and Digital Business Vol. 2 No. 2 (2023)
Publisher : Asosiasi Dosen Peneliti Ilmu Ekonomi dan Bisnis Indonesia
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DOI: 10.54099/ijmdb.v2i2.753
This study aims to determine and analyze the impact of Brand Image, service quality, and Customer Relationship Management on customer trust in private universities in Banten. The type of research used is descriptive survey research and explanatory research with verification methods. The study population was students from five universities in Banten, with the most significant number of students in South Tangerang; in this study, the sample size is determined in the form of statistical tests that will be used as a model of structural Equation Modeling (SEM), while the determination of the minimum number of samples in this study is to use the Slovin formula according to Sevilla, 1998—a selection of 354 respondents. Questionnaires collected data. The Data were analyzed by structural equation modeling (SEM) and its tools using Lisrel 8.80. The results revealed that brand image has a positive and significant effect on customer trust, Service Quality has a positive and significant impact on customer trust, and Customer Relationship Management has a positive and significant effect on customer trust.
Determinants of Word of Mouth in Universities: A Study of Private Universities in Banten, Indonesia
Alfatiyah, Rini;
Limakrisna, Nandan;
Muharam, Hari
International Journal of Management and Digital Business Vol. 2 No. 2 (2023)
Publisher : Asosiasi Dosen Peneliti Ilmu Ekonomi dan Bisnis Indonesia
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DOI: 10.54099/ijmdb.v2i2.764
In facing this globalization Era, the wheel of educational competition must be designed in such a way that the educational process can go hand in hand with the development of advanced technology. many potential residents of Banten who will continue their education to college. This study aims to determine and analyze the impact of Brand Image, service quality, and Customer Relationship Management on word of mouth in private universities in Banten. In this study the sample size is determined in the form of statistical tests that will be used is a model of structural Equation Modeling (SEM). the sample in this study was as many as 354 student respondents from 5 private universities in Banten province, while the population in this study was 32,637 students. The sampling method used in this study is to use probability sampling. Questionnaires collected data. The Data were analyzed by structural equation modeling (SEM) and its tools using Lisrel 8.80. The results revealed that brand image has a positive and significant effect on word of mouth, Service Quality has a positive and significant impact on word of mouth, and Customer Relationship Management has a positive and significant effect on word of mouth.
The Influence of Servant Leadership and Organizational Justice on Teacher Performance Mediated by Teacher Job Loyalty
Meilando, Reksy;
Nurhayati, Mafizatun;
Listyarini, Sri
International Journal of Management and Digital Business Vol. 2 No. 2 (2023)
Publisher : Asosiasi Dosen Peneliti Ilmu Ekonomi dan Bisnis Indonesia
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DOI: 10.54099/ijmdb.v2i2.769
Objectives: The purpose of this research is to analyze the effect of servant leadership, organizational justice, and loyalty on teacher effectiveness, as well as its role as a mediator in the relationship between servant leadership and organizational justice and teacher effectiveness. Methodology: The primary objective of this research is to scrutinize the influence of servant leadership, organizational justice, and loyalty on teacher effectiveness while also examining its function as a mediator in the impact of servant leadership and organizational justice on teacher effectiveness. The data analysis method employed in this research is Partial Least Squares (PLS).. Conclusion: The outcomes of this research can be summarized as follows: 1. Servant leadership exhibits a negative and statistically insignificant impact on teacher effectiveness, while organizational justice and workplace loyalty have a positive and statistically significant effect. 2. Both servant leadership and organizational justice demonstrate a positive and significant impact. 3. Job loyalty serves as a mediating variable between employee and organizational justice, affecting teacher performance. Conclusion: Job loyalty can serve as a mediator influencing the performance of teachers in the context of both servant leadership and organizational justice. Servant leadership and organizational justice promote job loyalty, thereby influencing teacher effectiveness. It is hoped that this research will be valuable as a contribution to the science of educational leadership, learning experiences, and information sharing for schools, relevant institutions, and readers in general
The Influence of Photo Quality and Web3 Brand Image on Collector Purchase Intention Mediated by Collector Utilities Information on NFT Loka Masa Kompas
Fachruroji, Addien
International Journal of Management and Digital Business Vol. 2 No. 2 (2023)
Publisher : Asosiasi Dosen Peneliti Ilmu Ekonomi dan Bisnis Indonesia
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DOI: 10.54099/ijmdb.v2i2.781
In recent years, Non-Fungible Tokens (NFTs) have become a topic of discussion in society. NFTs have formed a new culture in the ownership of digital assets. The trading volume has increased, accompanied by the emergence of many creators in the local scene. With the significant opportunities recorded in this industry, many creator communities want to participate in presenting works that can be enjoyed by many people. By studying the variables of Web3 Brand Image and Photo Quality mediated by Collector Utilities Information on the Purchase Intention of prospective collectors in an NFT project, most of these variables have an influence, but one of them does not although it's not significant.