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Socio-political Communication and Policy Review
Published by CV. Lenggogeni Data Publishing
ISSN : -     EISSN : 30465141     DOI : https://doi.org/10.61292/shkr
Core Subject : Economy, Humanities, Science, Social,
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Law, Crime, Criminology & Criminal Justice Social Sciences
Socio political Communication and Policy Review is an academic journal that focuses on research and analysis in the fields of social, humanities, communication, and policy. The journal aims to be an intellectual platform that provides a platform for researchers, academics, and practitioners to share thoughts, research findings, and critical views related to various aspects of social life and policy. The journal s topic coverage includes, but is not limited to: Social and Humanities Examines aspects of human life, including culture, history, sociology, anthropology, and psychology. Communication Explores communication dynamics in various contexts, such as mass media, interpersonal communication, organizational communication, and communication technology. Policy: Presents policy analysis in various fields, such as public policy, social policy, education policy, and environmental policy.
Arjuna Subject : Ilmu Sosial - Ilmu Sosial (Lain-Lain)
Articles 28 Documents
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Search results for , issue "Vol. 2 No. 3 (2025)" : 28 Documents clear
Implementasi Kebijakan Aplikasi Sistem Informasi Kesejahteraan Sosial – Next Generation (SIKS-NG) Studi Kasus Desa Pemecutan Kaja Kecamatan Denpasar Utara. Harthamia, Ni Made Satya; Prabawati, ⁠Ni Putu Anik; Wirantari, ⁠I Dewa Ayu Putri
Socio-political Communication and Policy Review Vol. 2 No. 3 (2025)
Publisher : Lenggogeni Data Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61292/shkr.251

Abstract

This study aims to determine the implementation of the Social Welfare Information System - Next Generation (SIKS-NG) application policy in Pemecutan Kaja Village, North Denpasar District. The research uses a descriptive qualitative method with a case study approach. The focus of the research examines how the SIKS-NG application is utilized in managing data on social assistance recipients and efforts to improve the accuracy of poverty data based on Ministry of Social Affairs Regulation Number 3 of 2021 concerning Integrated Social Welfare Data Management. The results show that the implementation of the SIKS-NG application in Pemecutan Kaja Village is running well and provides convenience in managing social welfare data. However, there are a number of obstacles such as the lack of staff technological knowledge, the mismatch of population data (NIK) with Dukcapil data, and the lack of socialization to the community, which causes the process of submitting and verifying DTKS data to not be fully effective and optimal. Recommendations include increasing the capacity of human resources and optimizing technology facilities so that the system can run more effectively and on target. This research is expected to contribute to policy development and the application of technology in social services. Abstrak Penelitian ini bertujuan untuk mengetahui implementasi kebijakan aplikasi Sistem Informasi Kesejahteraan Sosial – Next Generation (SIKS-NG) di Desa Pemecutan Kaja, Kecamatan Denpasar Utara. Penelitian menggunakan metode kualitatif deskriptif dengan pendekatan studi kasus. Fokus penelitian mengkaji bagaimana aplikasi SIKS-NG dimanfaatkan dalam pengelolaan data penerima bantuan sosial serta upaya meningkatkan akurasi data kemiskinan berdasarkan Peraturan Kementerian Sosial Nomor 3 Tahun 2021 tentang Pengelolaan Data Terpadu Kesejahteraan Sosial. Hasil penelitian menunjukkan bahwa implementasi aplikasi SIKS-NG di Desa Pemecutan Kaja berjalan dengan baik dan memberikan kemudahan dalam pengelolaan data kesejahteraan sosial. Namun, terdapat sejumlah kendala seperti kurangnya pengetahuan teknologi staf, ketidaksesuaian data penduduk (NIK) dengan data Dukcapil, serta kurangnya sosialisasi kepada masyarakat, yang menyebabkan proses pengajuan dan verifikasi data DTKS belum sepenuhnya efektif dan optimal. Rekomendasi yang diberikan meliputi peningkatan kapasitas sumber daya manusia dan optimalisasi fasilitas teknologi agar sistem dapat berjalan secara lebih efektif dan tepat sasaran. Penelitian ini diharapkan dapat memberikan kontribusi dalam pengembangan kebijakan dan penerapan teknologi dalam pelayanan sosial. Kata Kunci: Implementasi Kebijakan, Sistem Informasi Kesejahteraan Sosial – Next Generation (SIKS-NG), Data Terpadu Kesejahteraan Sosial (DTKS), Desa Pemecutan Kaja
Efektivitas Program Zona Integritas Agar Terciptanya WBK (Wilayah Bebas Korupsi) dan Wbbm (Wilayah Birokrasi Bersih Melayani) Dalam Menunjang Birokrasi Kejaksaan yang Bersih Melayani (Studi Kasus Kejaksaan Tinggi Bali) Paramita, Ni Putu Intan; Prabawati, Ni Putu Anik
Socio-political Communication and Policy Review Vol. 2 No. 3 (2025)
Publisher : Lenggogeni Data Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61292/shkr.253

Abstract

Bureaucratic reform is a strategic step to create a clean, professional, and responsive government to the needs of society. Bureaucratic transformation through the development of the Integrity Zone includes the establishment of the Corruption-Free Area (WBK) and the Clean and Serving Bureaucracy Area (WBBM). These two targets are the standards expected to encourage every government institution to apply the principles of integrity in various aspects of its management. This research aims to review the effectiveness of the implementation of the Integrity Zone program at the Kejaksaan Tinggi Bali Office in creating WBK and WBBM. The research method used is qualitative descriptive method. The results indicate that the Kejaksaan Tinggi Bali has successfully implemented the Integrity Zone program, in 2018 the Kejaksaan Tinggi Bali received the WBK predicate and in 2021 received an award as a unit of work with the WBBM predicate from KEMENPAN-RB. This success not only reflects internal efforts to combat corruption and improve the quality of public services but also reaffirms that with the right strategies, leadership support, and active participation from all elements of the organization, the establishment of an integrity-based and service-oriented bureaucracy is an achievable goal. ABSTRAK             Reformasi  birokrasi  merupakan  langkah  strategis  untuk  menciptakan  pemerintahan  yang  bersih,  profesional, dan  responsif  terhadap  kebutuhan  masyarakat. Transformasi birokrasi melalui pembangunan Zona Integritas mencakup pembentukan  Wilayah Bebas dari Korupsi (WBK)  dan Wilayah Birokrasi Bersih dan Melayani (WBBM). Kedua target ini merupakan standar yang diharapkan dapat mendorong setiap institusi  pemerintahan untuk menerapkan prinsip integritas dalam berbagai aspek pengelolaannya. Penelitian  ini  bertujuan  untuk  meninjau efektivitas penerapan program Zona Integrasi di Kejaksaan Tinggi Bali dalam menciptakan WBK dan WBBM.  Metode  penelitian  yang  digunakan  adalah  metode deskriptif kualitatif. Hasil penelitian menunjukkan bahwa Kejaksaan Tinggi Bali telah berhasil melaksanakan program Zona Integritas, pada tahun 2018 Kejaksaan Tinggi Bali menerima berpredikat WBK dan pada tahun 2021 menerima penghargaan sebagai unit kerja berpredikat WBBM oleh KEMENPAN-RB. Keberhasilan ini tidak hanya merefleksikan upaya internal untuk memberantas korupsi dan meningkatkan kualitas pelayanan publik, tetapi juga menegaskan bahwa dengan strategi yang tepat, dukungan kepemimpinan, dan partisipasi aktif seluruh elemen organisasi, pembentukan birokrasi yang berintegritas dan melayani adalah tujuan yang dapat dicapai. Kata Kunci : Efektivitas, Reformasi Birokrasi, Zona Integritas, WBK/WBBM
Implementasi Sistem E-Visa Oleh Kantor Imigrasi Kelas I TPI Denpasar Dalam Meningkatkan Efisiensi Pelayanan Publik Bagi Wisatawan Mancanegara Kusuma, I Nengah Dwi
Socio-political Communication and Policy Review Vol. 2 No. 3 (2025)
Publisher : Lenggogeni Data Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61292/shkr.254

Abstract

This study aims to analyze how this implementation through the e-visa system can improve the efficiency of public services, especially in immigration services for foreign tourists visiting Bali. The method used in this research is a qualitative approach with data collection techniques by conducting interviews, observations and documentation studies, related to the analysis of this data the researcher uses descriptively to be able to describe an e-visa implementation process, the obstacles faced, and its impact on the quality of public services The e-visa system makes a significant contribution to public services, marked by the acceleration of the visa application process, While there are some challenges such as limited digital literacy of foreign users and technical constraints of the system as well as the need for increased coordination across agencies, the implementation of this e-visa from the Immigration Office Class I TPI Denpasar reflects a real effort in bureaucratic reform and public service innovation which at the same time supports the tourism sector as the main driver of the regional economy. The e-visa system is also a tangible form of public service innovation that not only improves the efficiency and effectiveness of immigration services, but also contributes to efforts to support the growth of the tourism sector. Abstrak Penelitian ini bertujuan untuk menganalisis bagaimana implementasi ini melalui sistem e-visa yang dapat meningkatkan efisiensi pelayanan publik, khususnya dalam pelayanan keimigrasian untuk wisatawan mancanegara yang berkunjung ke Bali. Pada Metode yang digunakan dalam penelitian ini merupakan suatu pendekatan kualitatif dengan teknik pengumpulan data dengan melakukan wawancara, observasi dan studi dokumentasi, terkait analisis data ini peneliti menggunakan secara deskriptif yang untuk bisa menggambarkan suatu proses implementasi e-visa, kendala yang dihadapi, dan dampaknya terhadap kualitas pelayanan publik Sistem e-visa memberikan kontribusi yang signifikan terhadap pelayanan publik, ditandai dengan percepatan akan proses permohonan visa, terdapat pengurangan antrean dan peningkatan kepuasan pengguna layanan adapun terdapat beberapa tantangan akan seperti keterbatasan literasi digital pengguna asing dan kendala teknis sistem yang serta perlunya peningkatan koordinasi lintas instansi, implementasi e-visa ini dari Kantor Imigrasi Kelas I TPI Denpasar yang mencerminkan untuk berupaya nyata dalam reformasi birokrasidan inovasi pelayanan publik yang sekaligus mendukung pada sektor pariwisata sebagai penggerak utama ekonomi daerah. Sistem e-visa juga merupakan suatu bentuk nyata dari inovasi pelayanan publikyang tidak hanya meningkatkan efisiensi dan efektivitas layanan keimigrasian, akan tetapi juga berkontribusi dalam upaya mendukung tentang pertumbuhan sektor pariwisata dan ekonomi daerah yang khususnya di provinsi Bali, Kantor Imigrasi Kelas I TPI Denpasar ini juga memainkan peran yang begitu strategis dalam memastikan keberhasilan implementasi sistem ini sebagai bagian dari tentang reformasi birokrasi yang berorientasi akan pelayanan publik internasional. Kata Kunci : Pelayanan Publik, E-Visa, Wisatawan Mancanegara
Implementasi Kebijakan Pelayanan Apostille Berbasis Transformasi Digital di Kementerian Hukum Kantor Wilayah Bali Ariani, Ni Kadek; Prabawati, Ni Putu Anik
Socio-political Communication and Policy Review Vol. 2 No. 3 (2025)
Publisher : Lenggogeni Data Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61292/shkr.255

Abstract

The apostille legalization policy is a form of bureaucratic simplification for public documents intended for international use, adopted by the Indonesian government following the ratification of the 1961 Apostille Convention through Presidential Regulation No. 2 of 2021. Its implementation is conducted digitally and centrally by the Ministry of Law and Human Rights under the authority of the Directorate General of General Legal Administration, including at the regional level through regional offices such as the Bali Regional Office. This digital transformation aims to enhance the efficiency, transparency, and accessibility of cross-border document legalization services in a faster and more standardized manner. This study aims to examine the implementation of the digital-based apostille policy at the Ministry of Law and Human Rights Regional Office in Bali. The main research question focuses on how the implementation aligns with the policy implementation model developed by Van Meter and Van Horn. The qualitative findings indicate that while the implementation has been relatively effective, technical issues such as system disruptions, low digital literacy among the public, and limited service flexibility remain challenges. Therefore, strengthening digital outreach, improving technological infrastructure, and developing a more adaptive system are essential strategies to support the future success of the apostille service. ABSTRAK Kebijakan legalisasi apostille merupakan bentuk penyederhanaan birokrasi dokumen publik untuk keperluan internasional yang telah diadopsi oleh pemerintah Indonesia sejak diratifikasinya Konvensi Apostille 1961 melalui Perpres No. 2 Tahun 2021. Implementasinya dilakukan secara digital dan terpusat melalui Kementerian Hukum Republik Indonesia yang berada di bawah otoritas Direktorat Jenderal Administrasi Hukum Umum, termasuk di tingkat daerah oleh Kantor Wilayah, seperti yang diterapkan di Kementerian Hukum Kantor Wilayah Bali. Transformasi digital ini bertujuan untuk meningkatkan efisiensi, transparansi, serta aksesibilitas layanan legalisasi dokumen lintas negara secara lebih cepat dan terstandar. Tujuan dari penelitian ini adalah untuk mengetahui implementasi kebijakan pelayanan apostille berbasis transformasi digital di Kementerian Hukum Kantor Wilayah Bali. Permasalahnnya adalah bagaimana implementasi kebijakan berbasis transformasi digital tersebut dilihat dari model teori implementasi kebijakan Van Meter dan Van Horn. Penelitian kualitatif yang dilakukan memperlihatkan bahwa meskipun implementasi berjalan cukup efektif, masih terdapat kendala teknis seperti gangguan sistem, literasi digital masyarakat yang rendah, dan keterbatasan fleksibilitas layanan. Oleh karena itu, peningkatan sosialisasi digital, penguatan infrastruktur teknologi, serta pengembangan sistem yang lebih adaptif menjadi strategi penting untuk mendukung keberhasilan layanan apostille ke depan. Kata Kunci: Implementasi Kebijakan; Transformasi Digital; Apostille
Analisis Peran Sekretariat DPRD Provinsi Bali dalam Pengelolaan Audiensi Masyarakat melalui Layanan e-Audiensi Oktaviani, Kadek Chyntia; Prabawati, Ni Putu Anik
Socio-political Communication and Policy Review Vol. 2 No. 3 (2025)
Publisher : Lenggogeni Data Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61292/shkr.256

Abstract

This study aims to examine the role of the Bali Provincial DPRD Secretariat in managing community audience services through technological innovation, namely the e-Audiensi system. In the context of public service, e-Audiensi is expected to enhance community participation, broaden access, and strengthen transparency and accountability in the aspiration submission process. The research adopts a descriptive qualitative approach involving in-depth interviews, direct observation, and literature review of documents and the official website. The results indicate that the implementation of e-Audiensi helps reduce administrative barriers and improves the effectiveness of communication between the public and legislative members. Challenges still faced include limited socialization efforts and technological access constraints among some community members. Overall, e-Audiensi is regarded as a technological-based public service innovation with the potential to strengthen participatory democracy at the regional level and contribute positively to bureaucratic reform within the Bali DPRD environment. Abstrak Penelitian ini bertujuan untuk mengkaji peran Sekretariat DPRD Provinsi Bali dalam pengelolaan layanan audiensi masyarakat melalui inovasi teknologi, yakni sistem e-Audiensi. Dalam konteks pelayanan publik, e-Audiensi diharapkan mampu meningkatkan partisipasi masyarakat, memperluas akses, serta memperkuat transparansi dan akuntabilitas dalam proses penyampaian aspirasi. Metode penelitian yang digunakan adalah pendekatan deskriptif kualitatif yang melibatkan wawancara mendalam, observasi langsung, dan studi literatur terhadap dokumen dan website resmi. Hasilnya menunjukkan bahwa implementasi e-Audiensi membantu mengurangi hambatan administratif dan meningkatkan efektivitas komunikasi antara masyarakat dan legislatif. Kendala yang masih dihadapi meliputi rendahnya tingkat sosialisasi dan keterbatasan akses teknologi bagi sebagian masyarakat. Secara keseluruhan, e-Audiensi dianggap sebagai inovasi pelayanan publik berbasis teknologi yang berpotensi memperkuat demokrasi partisipatif di daerah serta memberikan kontribusi positif terhadap reformasi birokrasi di lingkungan DPRD Provinsi Bali.
Strategi Perumda Pasar Sewakadarma Kota Denpasar Dalam Pencapaian Target Penerimaan E-Retribusi Pasar Di Pasar Badung. Kirani, Gusti Ayu Pudak Chandra; Prabawati, ⁠Ni Putu Anik; Wirantari, ⁠I Dewa Ayu Putri
Socio-political Communication and Policy Review Vol. 2 No. 3 (2025)
Publisher : Lenggogeni Data Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61292/shkr.257

Abstract

This study aims to analyze and provide recommendations for improving strategies in increasing e-retribution revenue to achieve market retribution targets in Badung Market. This study uses a qualitative method with a descriptive approach. The data sources for this study come from primary and secondary data collected through purposive sampling techniques. Data were collected through interviews, observations and documentation. The results of this study are explained using Wheelen and Hunger strategy of management strategy which includes four stages: (1) Environmental Observation, (2) Strategy Formulation, (3) Strategy Implementation, (4) Evaluation and Control. The results of the analysis show that the strategy of Perumda Pasar Sewakadarma, Denpasar City in achieving the target of market e-retribution revenue is not optimal, this is due to market e-retribution revenue has not reached the target that has been determined in Badung Market. In addition, the SWOT (Strength, Weakness, Opportunity, Threat) analysis by Freddy Rangkuti highlights the strength of Perumda in utilizing regulations and the availability of human resources, as well as capable facilities and infrastructure, opportunities in the market e-retribution acceptance system by traders, and challenges in overcoming the quiet conditions of the Badung market which results in stall sellers not selling. Recommendations from this study include the Strength-Opportunity: Optimizing Socialization and Technical Guidance on the implementation of e-retribution in Badung Market in a circular manner, Weakness-Opportunity Strategy: Improving coordination and communication in the division of tasks for implementing e-retribution in the market by utilizing the new Culinary Market in Badung Market, Strength-Threat Strategy: Relying on competent human resources to overcome the competitiveness of shops around Badung Market and the rise of online shopping through massive and specific social media promotions, Weakness-Threat Strategy: Conducting regular socialization regarding education on saving retribution to minimize traders who do not pay market retribution.
Policy Evaluation of the Smart Indonesia Program (PIP) in Handling School Dropouts in Pandeglang Regency (Study in Pasirpanjang Village, Picung District) Nurdin, Ali; Maharani, Vifi Intan
Socio-political Communication and Policy Review Vol. 2 No. 3 (2025)
Publisher : Lenggogeni Data Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61292/shkr.322

Abstract

This study aims to evaluate the policy implementation of the Indonesia Smart Program (Program Indonesia Pintar/PIP) in addressing school dropouts in Pandeglang Regency, focusing on Pasirpanjang Village, Picung District. The PIP is a government initiative that provides financial assistance to students from low-income families to help them continue their education. However, its implementation still faces issues such as inaccurate targeting and delays in fund distribution. The research employed a descriptive qualitative approach, with data collected through interviews and documentation. Policy evaluation was analyzed using William Dunn’s indicators of effectiveness, efficiency, adequacy, and responsiveness. The results indicate that the implementation of PIP in Pasirpanjang Village generally runs as expected and meets most policy evaluation indicators, yet it remains imperfect due to issues in targeting accuracy and coordination. The main inhibiting factors include delayed fund disbursement and lack of public understanding regarding program mechanisms, while supporting factors include the commitment of local government and the active role of schools in identifying eligible students.
Quality of Public Services at the Public Company of the Regional Drinking Water (Perumdam) Tirta Berkah Labuan Branch Supriatno, Eko; Damara, Muhamad Allam
Socio-political Communication and Policy Review Vol. 2 No. 3 (2025)
Publisher : Lenggogeni Data Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61292/shkr.323

Abstract

This study aims to analyze the quality of public services at the Tirta Berkah Regional Public Company of Drinking Water (PERUMDAM) Labuan Branch, as well as identify obstacles and efforts made by the company in improving the quality of service to the community. The research method used is a qualitative approach with data collection techniques through observation, interviews, and documentation. Data analysis is carried out through the stages of data reduction, data presentation, and drawing conclusions. The results of the study show that the quality of public services at PERUMDAM Tirta Berkah Labuan Branch has not been fully optimal. Of the five public service indicators used as a reference—tangible evidence, reliability, responsiveness, assurance, and empathy—the empathy indicators still show weaknesses, especially in the responsiveness of officers to customer problems. The main problem faced by customers is water distribution disruptions such as dead water and turbid water that has not been completely resolved. In addition, there have been no significant steps from the company to suppress these complaints. Thus, improving the competence of officers and evaluating the water distribution system is an urgent need to improve the quality of public services in a sustainable manner.

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