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All Journal Jurnal Kebijakan Publik CITIZEN CHARTER Dinamika : Jurnal Ilmiah Ilmu Administrasi Negara BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi jurnal administrasi politik dan sosial Business and Investment Review Socius: Social Sciences Research Journal Science Information System and Technology Baileo: Jurnal Sosial Humaniora Socio-political Communication and Policy Review Populis: Jurnal Ilmu Sosial dan Ilmu Politik
Ni Putu Anik Prabawati
Universitas Udayana
Religion Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences

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PERAN PERWAKILAN OMBUDSMAN REPUBLIK INDONESIA PROVINSI BALI DALAM PENGAWASAN PENYELENGGARAAN PELAYANAN PUBLIK (Studi Kasus : Pelayanan Publik Bidang Pendidikan di Kota Denpasar) Prabawati, Ni Putu Anik; Dewi Pascarani, Ni Nyoman; Supriliyani, Ni Wayan
CITIZEN CHARTER Vol 1 No 2 (2015)
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ABSTRACT Education Services in Denpasar have been frequently covered by the media particularly several  issues  regarding  fraud  in  the  implementation  of  the  National  Examination  and  the Admission of new students. In addition, the Bali Provincial Representative of  the Republic of Indonesia Ombudsman also received many complaints related to the implementation of public services in  education in  the City of  Denpasar. Based on these problems, this study aims to determine how the role of the Bali Provincial Representative of the Republic of Indonesia Ombudsman in implementing the monitoring of public services related to education in the City of Denpasar. The findings show that the supervision or monitoring conducted by the Bali Provincial Representative of the Republic of Indonesia Ombudsman has given good results.   Keywords: Roles, Monitoring, Public Service, Education.
Analisis Sistem Elektronik Kinerja (E-Kinerja) dalam Meningkatkan Kinerja Pegawai pada Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu (DPMPTSP) Kota Denpasar Veratiani, Gek Aris; Winaya, I Ketut; Prabawati, Ni Putu Anik
CITIZEN CHARTER Vol 1 No 1 (2019)
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ABSTRACT Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu (DPMPTSP) Denpasar city implements an Electronic performance system (e-kinerja) as a form of e-government development to control the performance of employees through the assessment of Employee Performance Standards (SKP), as well as the basis for granting performance benefits. The regulations governed by the e-performance (e-kinerja) are contained in the Denpasar Mayor Regulation No. 38 of 2017 concerning the Amount of Additional Income Based on Work Achievement in Civil Servants (PNS).Indicate that all performance indicators have been included in the management of e-performance systems and can improve employee performance from the increase in employee performance target values ??(SKP), the increased of community satisfaction, and the increased of retribution income in 2017-2018, but there were still shortcomings, namely the absence of operational standards, the ability of civil servants who cannot use technology and overlapping systems. Keywords : Sistem Elektronik Kinerja (E-Kinerja), Employee Performance, Electronic Government (E-government)
IMPLEMENTASI PROGRAM DISDUKCAPIL KELILING MENCETAK DOKUMEN KEPENDUDUKAN (CALING TANDUK) DALAM MENINGKATKAN PELAYANAN PUBLIK PADA DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KABUPATEN KLUNGKUNG Jayanti Sasmitha, Cokorda Istri Agung; Supriliyani, Ni Wayan; Prabawati, Ni Putu Anik
CITIZEN CHARTER Vol 1 No 1 (2019)
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ABSTRACT Klungkung regency is one of the regency ini Bali which has the lowest number of population. According to that fact, of course it must be easy to give the best demography service to all citizen. But, the fact shows that the range of people who own demography document is still low, which is caused by minimum accessibility toward demography administration service. Caling Tanduk program is an innovative program from Klungkung government ini order to improve public service ini klungkung regency. Through the innovation of Caling Tanduk program, Klungkung Government attains to create more efficient demographic administration service process. The result of this research is the implementation of Caling Tanduk program in Population and Civil Registry Service Klungkung Regency has ran quite well, but there were still some obstacles in implementing this program, such as the lack of professionalism of human resource which was involved in this research, the socialization was not spread evenly, and the lack of specific Standard Operating Procedure about Caling Tanduk Program Keywords: Implementation, Caling Tanduk Program, Demographic Document
Partisipasi Masyarakat dalam Pengelolaan Sampah di Tempat Pengolahan Sampah Terpadu Reduce, Reuse, Recycle Desa Penarungan, Kecamatan Mengwi, Kabupaten Badung Saputra, Putu Sandi; Yasintha, Putu Nomy; Prabawati, Ni Putu Anik
CITIZEN CHARTER Vol 1 No 1 (2019)
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ABSTRACT This research aims to describe community participation on waste management in TPST 3R of Penarungan Village. The method used in this research is qualitative method with descriptive type with data collection techniques in the form of observation, interviews, and documentation. The theory used is community participation according to Cohen and Uphoff with indicators of community participation in decision making; Implementation of Acceptance and utilization of results; Evaluation. The result of this research shows community participation in decision making is still lacking. One form of participation that still lacking is the willingness of people to buy compost and limitation the creativity of the group to recycle anorganic waste.the benefits of waste management have not been felt because it has no income. Community participation in an evaluation form group's internal; and evaluation by the people who become customers in the form of comments and suggentions on the implementation of TPST 3R. Keywords:Community Participation, Waste management Reduce, Reuse, Recycle, Village of Penarungan.
KINERJA DINAS TENAGA KERJA DAN ENERGI SUMBER DAYA MINERAL (ESDM) PROVINSI BALI DALAM MELAKUKAN PENGAWASAN TERHADAP TENAGA KERJA ASING Widya Purnamasari, Ni Putu Pande; Yasintha, Putu Nomy; Prabawati, Ni Putu Anik
CITIZEN CHARTER Vol 1 No 1 (2019)
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ABSTRACT Foreign Workers in Bali is increasing every year and there are still widespread foreign workers who do not have work permits (illegal), therefore optimal supervision is needed to prevent violations committed by the foreign workers. Aim of this study to discover performance of the Department of Manpower and Einergy and Miineral Resources of Bali monitoring foreign workers. This used qualitative-descriptive method. Based on resuilts, the performance Department in monitoring foreign workers had gone well but was not optimal because there were still obstacles including lack of human resources and infrastructure, very narrow supervision targets, and lack of coaching which is carried out mainly towards small companies. Keyword: Performance, Supervising, Foreign Workers.
Kinerja DP3AP2KB Kota Denpasar dalam Menangani Kekerasan Dalam Rumah Tangga Tahun 2018 Dorothy, Yolanda Patricia; Yudartha, I Putu Dharmanu; Prabawati, Ni Putu Anik
CITIZEN CHARTER Vol 1 No 1 (2019)
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ABSTRACT The aim of this research is to understand the performance of Women Empowerment and Child Protection, Population Control, and Family Planning Office of Denpasar City in handling domestic violence in 2018. The indicators used to examine performance of Women Empowerment and Child Protection, Population Control, and Family Planning Office of Denpasar City is Dwiyanto’s measurement of performance which are Productivity, Service Quality, Responsivity, Responsibility, and Accountability. The research method used are descriptive qualitative with data collection from observation, interview, and documentation study. The outcome of this research showed that performance of Women Empowerment and Child Protection, Population Control, and Family Planning Office of Denpasar City in handling domestic violence haven’t been run optimally in 2018. There are still some obstacles that causes domestic violence cases haven’t been handled optimally which are unspecified time period of case-solving, unmaximized access of information because of uncomprehensive socialization, and no responsibility to the society. Keywords: Performance, Women Empowerment and Child Protection, Population Control and Family Planning Office, Domestic Violence
Implementasi Sistem E-Commerce dalam Meningkatkan Pemasaran UMKM di Kota Denpasar (Studi Kasus: Dinas Perindustrian dan Perdagangan Kota Denpasar) Wulandari, Ni Luh Ayu; Supriliyani, Ni Wayan; Prabawati, Ni Putu Anik
CITIZEN CHARTER Vol 1 No 1 (2019)
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zABSTRACT InqtheqPresidentialqRegulation Number 74 of 2017 about E-Commerce Roadmap stated that inzorderztozincreasezthe public service performancezofzThe Regional Government of Denpasar, the Government will provide E-Commerce system. The system would help SMEs in doing online transactions. This research discusses deeper about thezeffectzofzE-Commerce program for increasing the marketing of SMEs in Denpasar which would be the place for SMEs and craftsmen to expand their business. Many SMEs still unable to market their products. This researchzaims to discuss about thezimplementationzofzE-Commerce system in increasing the marketing of SMEs in Denpasar. Thezunitzofzanalysiszinzthiszresearch is The Department of Industry and Trade of Denpasar and the research will use descriptive qualitative method. Keywords: Implementation, E-Commerce system, SME
STRATEGI PENGELOLAAN PARIWISATA DALAM MENINGKATKAN PENDAPATAN ASLI DAERAH(PAD) STUDI KASUS PADAOBYEK WISATA PAKET SEMARAPURA CITY TOUR DI KABUPATEN KLUNGKUNG Triana Wulandari, Ni Komang Novi; Winaya, I Ketut; Prabawati, Ni Putu Anik
CITIZEN CHARTER Vol 1 No 1 (2019)
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ABSTRACT The tourism sector has the potential to be developed as a source of regional. To increased (PAD), the government need to develop and facilitate tourism sited so that the tourism sector could contribute for economic development. The purpose of this study was to find out what strategy managing tourism in increasing locally-generated revenue (PAD). The result of this study indicated adopted by the Klungkung District tourism management to increased local revenue.This research produced alternative strategized for SO (Strenghs-Opportunities) namely, established special management bodies in every tourism object, utilized technology as a marketing medium in an effort to increase the number tourism visited that have an impact on increasing Semarapura City Tour tourism revenue. Keywords: Strategy, Locally-generated Revenue (PAD), Semarapura City Tour
EVALUASI PROGRAM PENGUJIAN KENDARAAN KELILING OLEH DINAS PERHUBUNGAN KOTA DENPASAR Yoni Enjels, Ni Kadek; Winaya, I Ketut; Prabawati, Ni Putu Anik
CITIZEN CHARTER Vol 1 No 2 (2019)
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ABSTRACT The Denpasar City of Department of transportation is one of the institutions in Bali Province that apply the testing transportation using pick-up service system. The application ofathis systemais aimed toamakeaeasierafor theapeopleato testatheir vehicleaandareduce the traffic jam in technical implementation unit. The innovation of this program begun in 2016.However, in its application thereaareastillaproblemsarelatedato the lackaof socialization and uneven cars of testing in Denpasar. Thisaresearchauseda qualitativeadescriptiveamethodatheadataacollectionatechniquesaareaobservation,interview and documentation. It is showed from six criterias that used for that system, it still faces some problems for each indicators.Related to the effectiveness of vehicle testing, time efficiency, human resource efficiency, adequacy in overcoming vehicle queue problems and employee responsiveness. Key words : Evaluation, Service, Testing Transportation Using Pick up Service System
IMPLEMENTASI PERATURAN BUPATI BADUNG NO. 24 TAHUN 2017 TENTANG PENGURANGAN PAJAK BUMI DAN BANGUNAN DALAM UPAYA MENGURANGI ALIH FUNGSI LAHAN PERTANIAN DI KECAMATAN MENGWI, KABUPATEN BADUNG Kurniadewi, Annisa Rosdiana; Yasintha, Putu Nomy; Anik Prabawati, Ni Putu
CITIZEN CHARTER Vol 1 No 1 (2020): Jurnal Ilmu Administrasi Negara 2020
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ABSTRACT­ The Regent Regulation No. 24 of 2017 concerning the deduction of land and building tax regulates deduction of the tax on house and agricultural land under certain conditions. This policy has a purpose for prospering the community and protecting the agricultural land in Badung Regency. This study aimed to find out the application of the policies on agricultural land in Mengwi District, Badung regency in order to decrease the agricultural land conversion based on the policy implementation theory by Van Meter and Van Horn. The result of the analysis shows that implementation of the policy has achieved good result on some indicators, such as: resources, relationship between organizations, social, economy, politics conditions, and implementer disposition. However, it’s not achieve the maximum result on standard and target indicators and the characteristics of implementing agent because the objectives of the policy have not been achieved and the lack of field supervision. Keywords: Implementation, Conversion of Agricultural Land, Land and Building Tax.
Co-Authors Adelia, Sisilia Ni Wayan Dina Natasya Angelina Ndatangara, Christania Rambu Anggitayani, Ni Putu Dea Ardiana, Nabilla Novia Ariani, Ni Kadek Arneta Putri, Ni Luh Indah Cahyani, I Gusti Ayu Bintang Darmaputra, Kadek Indra Darmayanti, Ni Kadek Paramita Dewi, Indira Pasha Kumara Dewi, Ni Komang Astiti Purnama Dewi, Ni Nyoman Pramesti Dewi, Ni Putu Kartika Dorothy, Yolanda Patricia Febryanti Putri, Ayu Devi Gracella, Eugenia Fernanda Hamidah, Ananda Amalia Hapsari, Komang Heny Tri Harianja, Godeliva Putri Dea Hieng, Beatrix Brightany I Dewa Ayu Putri Wirantari I Ketut Winaya I Nyoman Subanda I Putu Dharmanu Yudartha I Putu Dharmanu Yudharta, I Putu Dharmanu Indah Sari, Gusti Agung Ayu Putu Dita Indraswari, Dwi Citra Indriani, Ni Kadek Ivana Ranita, Katarina Meira Jayanti Sasmitha, Cokorda Istri Agung Katarina Meira Ivana Ranita Kistri, Gusti Ayu Putu Ridha Meialdi Komang Adi Sastra Wijaya Kurniadewi, Annisa Rosdiana Laksono Trisnantoro Lewi Asih, Ni Wayan Lukman, Juwita Pratiwi Lukman, ⁠Juwita Pratiwi Maha Dewi, Ni Kadek Sriyanti Mahardika, I Gede Bayu Manuaba, Ida Bagus Made Wedhana Marseni, Putu Ida Maulida, Fahira Natali, Katrin Denisa Ni Nyoman Dewi Pascarani Ni Putu Anggina Ni Wayan Supriliyani Ningsih, Ni Luh Putu Melia Oktaviani, Kadek Chyntia Paramita, Ni Putu Intan Pertiwi, Putu Rizki Pradnyani, I Gusti Ayu Agung Dian Reditya Pradnyani, Ni Putu Maya Gita Pradnyawati, Kadek Ayu Febriantini Prastana, I Gede Krisna Pratiwi, Ni Luh Putu Eka Sandi Prayana, I Kadek Rian Priyanti, Ni Kadek Sukma Puspita Utami, A.A.I.A. Chandra Putri, Komang Tri Antari Putu Eka Purnamaningsih Putu Nomy Yasintha Rahayu, Ni Wika Putri Ratitya, Sotya Prima Saputra, I Made Dedi Ari Saputra, Putu Sandi Saraswati, Devi Suthasih Saraswati, Ni Kadek Ayu Putri Sari, Ni Made Puspa Savitri, Anak Agung Diah Septiari, Ni Komang Rina Sidiyani, Ni Komang Ayu Sri Sihombing, Rani Sriastuti, Komang Ary Tribuana Sriwulandari, Komang Suari, Niti Pradnya Sulasmi, Ni Kadek Syntia Dewi, Ni Kadek Tantri, I Gusti Ayu Agung Putri Kalyana Triana Wulandari, Ni Komang Novi Veratiani, Gek Aris Veratiani, Gek Aris Wardana, I Gede Naufal Wisnu Widya Purnamasari, Ni Putu Pande Wijaya, Komang Adi Sastra Wirantari, ⁠I Dewa Ayu Putri Wulandari, Ni Luh Ayu Yoni Enjels, Ni Kadek Yovie Virgan, I Kadek Yulia Dewi, Kadek Elma Zahara, Andini Salma