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Kampus D3 Bahasa Inggris, Fakultas Ilmu Budaya, Universitas Jenderal soedirman. Jl. Dr. Suparno Karangwangkal, Purwokerto
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Jurnal Vokasia
Published by Universitas Jenderal Soedirman
ISSN : -     EISSN : 29625920     DOI : https://doi.org/10.20884/1.vokasia
Core Subject : Education,
Languange, Linguistic, Communication & Media
Jurnal Vokasia is a scientific peer-reviewed journal that publishes research articles on English vocational issues.
Arjuna Subject : Seni dan Humaniora - Bahasa dan Linguistik
Articles 5 Documents
 1 
Search results for , issue "Vol 1 No 2 (2021): June 2021" : 5 Documents clear
KEMAMPUAN BERBAHASA INGGRIS LISAN KARYAWAN FRONT OFFICE HOTEL JAVA HERITAGE sani, Nabila Muthia; Agustina, Mia Fitria; Februansyah, Rizki
Jurnal Vokasia Vol 1 No 2 (2021): June 2021
Publisher : Program Studi Diploma Tiga Bahasa Inggris Fakultas Ilmu Budaya Unsoed

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20884/1.vokasia.2021.1.1.4520

Abstract

The purpose of writing this article is to find out the standard of service in English and the ability of Java Heritage Hotel employees to speak English. Hotel Java Heritage is one of the 4-star hotels in Purwokerto. Hotel Java Heritage provides a variety of facilities and services provided for the satisfaction of guests staying at the hotel. This hotel is not only visited by domestic guests, but also visited by foreign guests. The use of English in the hotel environment is very important as a means of communication and good service to foreign guests. Hotel employees, especially the front office, use English as a medium to communicate with these guests. However, the different educational backgrounds of hotel front office employees make each employee have different English skills, especially in communicating using English. In communicating in English, front office employees face several obstacles, such as when a foreign guest speaks, the employee cannot understand the meaning because the guest speaks too fast and the lack of English vocabulary or vocabulary makes it difficult for employees to pronounce a word or sentence. Therefore, to improve employees' English skills, the hotel management can provide intensive English training or courses to employees
STRATEGI PENAWARAN OBJEK WISATA BERBAHASA INGGRIS DI TOURIST INFORMATION CENTER MALIOBORO YOGYAKARTA Daraginari, Norma Veliska; Mariasari, Septi
Jurnal Vokasia Vol 1 No 2 (2021): June 2021
Publisher : Program Studi Diploma Tiga Bahasa Inggris Fakultas Ilmu Budaya Unsoed

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20884/1.vokasia.2021.1.1.4521

Abstract

Tourist Information Center is a facility that provides specific information about local area, tourism attractive, festival, and service. Malioboro Tourist Information Center has the main purpose of helping and facilitating tourist in carrying out their tourist activities. Tourist Information Center as information center also provides print media as promotional media. The purposes of this artcle are to know how the English offering strategies of tourism object in Yogyakarta through Malioboro Tourist Information Center, and to know the difficulties in using English. The strategy that used by TIC officers in providing tourist attraction offers is to know the wishes of tourists and use print media for travel promotion. The strategy aims to promote tourism to tourists who are interested in visiting tourism in Yogyakarta. The author use interview methods, observation methods and literature review method to search the offering strategies. The obstacles faced by the Tourist Information Center officers in providing tourism objects are language barriers, travel planning obstacles and the limitation of print media
APLIKASI AYO WISATA KE CILACAP DALAM BAHASA MANDARIN DI DINAS PEMUDA OLAHRAGA DAN PARIWISATA Mansursah, Rochmat; Tjaturrini, Dyah; Kuntarto, Kuntarto
Jurnal Vokasia Vol 1 No 2 (2021): June 2021
Publisher : Program Studi Diploma Tiga Bahasa Inggris Fakultas Ilmu Budaya Unsoed

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20884/1.vokasia.2021.1.1.4522

Abstract

This article is entitled "Application for Ayo Wisata to Cilacap in Mandarin at the Department of Youth, Sports and Tourism of Cilacap Regency". This application is only available in Indonesian. This causes foreign tourists to find the problem of not being able to convey information clearly. Cilacap is one of the areas visited by many Chinese people both for work and for tourism. One of them is because they work at PLTU Cilacap. To fill their spare time or vacation when they are not working, they usually go to visit tourist destinations in Cilacap. The visit of Chinese tourists to Cilacap tourist destinations decreased during the Covid 19 pandemic. Therefore, in order to continue to provide tourism services as an effort to promote tourist destinations in Cilacap, the Let's Travel To Cilacap application was made in the Chinese version. This of course helps a lot of Chinese tourists, whether in Indonesia or in China, can still get this information easily. This video is made visually using the method of voiceover and subtitles. This, in addition to improving tourism services in Cilacap, also makes it easier for Chinese tourists to visually identify tourist attractions in Cilacap
PELAFALAN BAHASA INGGRIS OLEH PEGAWAI CUSTOMER SERVICE BANDARA INTERNASIONAL ADI SOEMARMO SURAKARTA Fajri, Amalia Ramadhani; Hadiningrum, Indriyati
Jurnal Vokasia Vol 1 No 2 (2021): June 2021
Publisher : Program Studi Diploma Tiga Bahasa Inggris Fakultas Ilmu Budaya Unsoed

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20884/1.vokasia.2021.1.1.4523

Abstract

This article is written based on a job training done at the international airport of Adi Soemarmo. The focus is to figure out the English pronunciation of the customer service staff when they help tourists find information. The data is collected by observation, interview, and literary study. The result shows that, in general, foreign tourists are happy when the customer service staff can communicate using the English language. However, the staff still find problems especially when tourists cannot speak English or when seeing unfriendly tourists. Thus, it is suggested that the customer service staff keep improving their English skills and behave in a pleasant way to tourists.
PENGGUNAAN BAHASA INGGRIS BAGI PRAMUWISATA SEBAGAI MEDIA KOMUNIKASI DALAM MENJELASKAN RELIEF KEPADA WISATA ASING DI CANDI PRAMBANAN Yanuar, Beta Rifki; Puspitasari, indah
Jurnal Vokasia Vol 1 No 2 (2021): June 2021
Publisher : Program Studi Diploma Tiga Bahasa Inggris Fakultas Ilmu Budaya Unsoed

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20884/1.vokasia.2021.1.1.4524

Abstract

The purposes of this study were to find out how to guide foreign tourist in Prambanan Temple, the technique that must be used to guide, the obstacles faced by guides when guiding foreign tourists and to find out the solutions to deal with that obstacle.The author used several methods such as observation, interview, documentation and literature. Giving information in English were divided into two categories, those are direct and indirect method. There are several steps in practice of providing information in English such as giving a smile and greeting, offering assistance, giving information about Prambanan relief, saying goodbye and asking tourists to give some critics and suggestions.There were obstacles when the guides gave information to tourists such as, experiencing nervousness when guiding, lack of information boards in each temple and relief, and lack of mastery of the material. However, there are solutions to overcome these obstacles, such as conducting a briefing before guiding activities, making information boards, conducting routine evaluations and determining the standardization of knowledge forvisitors

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