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INDONESIA
Jurnal Kesehatan Cendikia Jenius
Published by CV. Cendikia Jenius Indonesia
ISSN : -     EISSN : 30318793     DOI : https://doi.org/10.12123/jenius.v1i1
Core Subject : Health,
Health Professions Medicine & Pharmacology Nursing Public Health Veterinary
Jurnal Kesehatan Cendikia Jenius dengan e-ISSN : 3031-8793 berdiri pada tahun 2023 dibawah naungan CV. Cendikia Jenius Indonesia yang salah satu bidang kegiatannya adalah publikasi jurnal ilmiah secara berkala yang sudah terdaftar di Kementerian Hukum dan HAM RI Direktorat Jenderal Administrasi Hukum Umum Nomor : AHU-0073637-AH.01.14 Tahun 2023 dengan sistem publikasi jurnal dengan terbitan Open Journal Systems (OJS). Publikasi pada jurnal ini dilakukan secara online dimana penulis, pembaca dan mahasiswa bisa mengkases jurnal ini tanpa dibatasi ruang dan waktu. Jurnal Kesehatan Cendikia Jenius adalah sebuah jurnal peer-review yang didedikasikan untuk publikasi hasil penelitian yang berkualitas dalam semua bidang ilmu Kesehatan . Jurnal Kesehatan Cendikia Jenius menerbitkan secara berkala tiga kali setahun yaitu pada Bulan April, Agustus, dan Desember. Jurnal Kesehatan Cendikia Jenius diterbitkan oleh CV. Cendikia Jenius Indonesia. Semua publikasi di Jurnal Kesehatan Cendikia Jenius bersifat terbuka yang memungkinkan artikel tersedia secara bebas online tanpa berlangganan.
Arjuna Subject : Umum - Umum
Articles 101 Documents
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Analysis of Medical Records Personnel Needs Based on Service Workload Using the ABK-Kes Method Ervina Damayanti; Wisoedhanie Widi Anugrahanti; Bhre Diansyah Dinda Khalifatulloh; Nita Dwi Nur Aini; Moh Maulana
Jurnal Kesehatan Cendikia Jenius Vol. 3 No. 2 (2026): April 2026
Publisher : CV. CENDIKIA JENIUS INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70920/jenius.v3i2.364

Abstract

An imbalance between workload and the number of medical record officers may reduce service quality and increase work-related fatigue, making workload-based staffing analysis essential. This study aimed to analyze the staffing needs of medical record officers based on workload using the Health Workload Analysis Method (ABK-Kes) at Ciptomulyo Public Health Center. A quantitative descriptive design with an observational analytic approach was employed, involving all medical record officers totaling two respondents through total sampling. Data were collected in May 2025 using observation, interviews, and document review, and analyzed using the ABK-Kes method, including calculations of Available Working Time, time norms, Standard Workload, Support Task Factor, and Standard Support Task. The results showed that the workload of medical record officers was relatively high, with an average of 130 patient visits per day, a Support Task Factor of 24%, and a Standard Support Task value of 1.31. The ABK-Kes analysis indicated that the ideal number of medical record officers required was three, revealing a shortage of one officer. In conclusion, additional medical record staff are necessary to balance workload, improve service quality, and reduce the risk of work-related fatigue, and the findings are recommended as a basis for human resource planning at public health centers.

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