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Amal C. Sjaaf
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Jurnal ARSI : Administrasi Rumah Sakit Indonesia
Published by Universitas Indonesia
ISSN : 24069108     EISSN : 2476986X     DOI : https://doi.org/10.7454/arsi
Core Subject : Health, Science, Social,
Decision Sciences, Operations Research & Management Public Health Social Sciences
Jurnal ARSI (Administrasi Rumah Sakit Indonesia) was initiated by the Center for Health Administration and Policy Studies (CHAMPS) Faculty of Public Health, University of Indonesia (FKM UI) and is currently managed by the Department of Health Administration and Policy, Faculty of Public Health, University Indonesia . Jurnal ARSI (Administrasi Rumah Sakit Indonesia) was published with the Indonesian Hospital Association (PERSI) and the FKM UI Hospital Management Association (IKAMARS). Jurnal ARSI (Administrasi Rumah Sakit Indonesia) is a peer-reviewed journal that focuses on service administration and management in hospitals in Indonesia. The articles or scientific manuscripts published in the Jurnal ARSI (Administrasi Rumah Sakit Indonesia) include original research, case studies, and reviews supporting corporate governance, clinical governance, or both (bridging). This journal is published electronically, featuring articles in either Bahasa or English. Printed versions are produced only by request. This journal also provides direct open access to its content with the principle that research publications are freely available to the public for broad benefit.
Arjuna Subject : Umum - Umum
Articles 5 Documents
 1 
Search results for , issue "Vol. 10, No. 1" : 5 Documents clear
THE EFFECT OF SAFETY MANAGEMENT COMMITMENT AND MOTIVATION ON COMPLIANCE IMPLEMENTING PATIENT SAFETY GOALS THROUGH A CULTURE OF PATIENT SAFETY Manalu, Christy Helvita; Anindita, Rina; Mustikawati, Intan Silviana
Jurnal ARSI : Administrasi Rumah Sakit Indonesia Vol. 10, No. 1
Publisher : UI Scholars Hub

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Abstract

Patient safety culture is the main foundation for patient safety in hospitals. Applying a safety culture in hospitals aligns with the existing safety system to reduce unwanted incidents. In 2021, in a hospital in X East Jakarta, patient safety incidents remained accompanied by a culture that could have gone better, as seen from the frequency of reporting incidents, which is still below the reliability target. This study analyzed the effect of safety management commitment and motivation on nurse compliance in implementing patient safety goals through patient safety culture. This research is a quantitative approach with a sample of 105 inpatient nurses at the hospital. This research uses the SEM (Structural Equation Model) method with the SmartPLS software application. In this study, it was found that safety management commitment had a positive and significant effect on adherence to implementing patient safety goals, motivation had a positive and significant influence on adherence to implementing patient safety goals, and safety management commitment and motivation had a positive and significant influence on patient safety culture. Based on the mediation analysis, it can be concluded that patient safety culture mediates safety management commitment and motivation to adhere to patient safety goals. In theory, the implications of this research will prove the effect of research variables and managerial can improve the service evaluation system in hospitals.
ANALISIS KELENGKAPAN RESUME MEDIS DAN KETEPATAN KODING LAYANAN OPERASI KANKER PAYUDARA DI RUMAH SAKIT KANKER DHARMAIS TAHUN 2022 Febriadi, Yudi; Nurwahyuni, Atik
Jurnal ARSI : Administrasi Rumah Sakit Indonesia Vol. 10, No. 1
Publisher : UI Scholars Hub

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Abstract

The background to this research is that there are still National Health Insurance (JKN) claim files being returned to the Dharmais Cancer Hospital (RSKD) with the most common causes being cases of coding confirmation and medical resumes. RSKD started using electronic medical records (eMR) in 2020. In 2018 research with a sample of 45 medical records, it was found that 2.2% of patients were incomplete in filling out the patient identity column, 91.1% of indications for admission, 44.4% of physical examinations and supporting examinations. 8.9%. In addition, it was found that 17.8% of the main diagnosis coding was inappropriate. In 2021 there were 12,941 inpatient claim files sent to BPJS Health and 179 (1.38%) files were returned due to 90% problems with medical resume completeness and coding accuracy. The aim of this research is to analyze the completeness of the contents of medical records and the accuracy of coding for inpatients for breast cancer surgery services at RSKD. This research was conducted by examining the medical resumes of breast cancer patients who underwent surgery from January to June 2022. The results of the study of 168 samples of inpatient files for breast surgery services from January to June 2022 showed that 100% of the medical record files were
THE INFLUENCE OF MOTIVATION AND KNOWLEDGE ON THE COMPLETENESS OF MEDICAL RECORDS WITH ATTITUDE AS AN INTERVENING FACTOR Junaedi, Junaedi; Supriyantoro, Supriyantoro; Mustikawati, Intan Silviana; Joyo, Ericko Ongko
Jurnal ARSI : Administrasi Rumah Sakit Indonesia Vol. 10, No. 1
Publisher : UI Scholars Hub

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Abstract

Incomplete medical record filling by doctors is still a widespread problem encountered in various hospitals. Incomplete medical record documentation is very detrimental to the hospital. This research aims to determine the correlation between motivation and workload on doctors' completeness of medical record filling through attitude mediation. This study was conducted with a cross-sectional design, which included 40 doctors who worked at the inpatient ward of Annisa Citeureup Hospital as the respondents. Motivation, knowledge, and attitudes were assessed using a questionnaire with a Likert scale, while the medical records completeness data was obtained by directly evaluating the medical records. Partial least squares (PLS) path analysis was done to analyze the association among the observed variables. Motivation, knowledge, and attitudes significantly influence the completeness of medical records. Motivation and knowledge do not directly correlate to the completeness of medical records but have a significant correlation mediated by attitude. Attitude is the factor that most influences the medical record completeness. Increasing the completeness of medical records would be directly influenced by increasing the positive attitude of doctors. Motivation and knowledge do not directly affect the completeness of medical records but affect attitude improvement.
ANALISIS PRODUK LAYANAN RS APUNG NUSA WALUYA 2 MENURUT CARA BAURAN PEMASARAN Lubis, Ivan Reynaldo; Melissa, Hilda; Suwandi, Indah Pratiwi; Manik, Irfan Rohot Uli; Sulistiadi, Wahyu
Jurnal ARSI : Administrasi Rumah Sakit Indonesia Vol. 10, No. 1
Publisher : UI Scholars Hub

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Abstract

Hospitals as health service institutions are essential for society. However, in Indonesia, hospitals are not always available in areas far from regional or city government centers. Floating hospitals are an alternative that plays a significant role in island countries such as Indonesia. Even though the number of floating hospitals is very limited, marketing strategies through a marketing mix are still needed for their development, whether assessed from a business or non-business perspective. This study used a descriptive-analytical approach by collecting data from observations and collecting literature as the discussion material. As a result of simple observations and analysis, this study found that the Nusa Waluya 2 Floating Hospital had implemented marketing mix principles by various existing theories. However, the Nusa Waluya 2 Floating Hospital still needs to redesign and plan a more mature marketing strategy. The strategy focuses explicitly on its healthcare product mix. By applying the principles of a better marketing mix, it is hoped that the vision and mission of Nusa Waluya 2 Floating Hospital can be realized.
EFFICIENCY IN HR: LEAN MANAGEMENT WITH E-SEP AND AUTO CLOSING SYSTEM IN PASAR MINGGU HOSPITAL Husna, Melanie; Syahputra, Prima
Jurnal ARSI : Administrasi Rumah Sakit Indonesia Vol. 10, No. 1
Publisher : UI Scholars Hub

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Abstract

The study focuses on enhancing efficiency in outpatient transactions at Pasar Minggu Hospital, which, in 2019, experienced a high volume of visits primarily covered by national health insurance. With 299,041 outpatient visits using national health insurance that year, the hospital's transition to a COVID-19 referral facility in 2020 underscored the urgency of streamlining operations. Presently, outpatient transactions are manually closed by three staff members, led by the financial administrator, who handles Participant Eligibility Letter files, resolves transaction issues, and finalizes services. Given the imperative for digitization accelerated by the pandemic, the study adopts lean thinking, employing a value stream map (VSM) to identify and optimize value-added activities. Interventions include implementing an electronic Participant Eligibility Letter system and a transaction auto-closing mechanism. The findings indicate a substantial reduction in human resource requirements by two personnel and a streamlined process, saving up to 67 minutes. Besides, this intervention solved two main problems such as the potential of missing manual SEP files and very long transaction in financial administration. This research highlights the efficacy of lean management principles, emphasizing the importance of hospital information system enhancements for outpatient services. By leveraging electronic documentation and automated processes, Pasar Minggu Hospital demonstrates a tangible improvement in operational efficiency amidst evolving healthcare demands.

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