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Amal C. Sjaaf
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Department of Health and Policy, Building F Floor 1, Faculty of Public Health Universitas Indonesia, Kampus Baru UI Depok 16424, Depok City, West Java Province, Indonesia
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INDONESIA
Jurnal ARSI : Administrasi Rumah Sakit Indonesia
Published by Universitas Indonesia
ISSN : 24069108     EISSN : 2476986X     DOI : https://doi.org/10.7454/arsi
Core Subject : Health, Science, Social,
Decision Sciences, Operations Research & Management Public Health Social Sciences
Jurnal ARSI (Administrasi Rumah Sakit Indonesia) was initiated by the Center for Health Administration and Policy Studies (CHAMPS) Faculty of Public Health, University of Indonesia (FKM UI) and is currently managed by the Department of Health Administration and Policy, Faculty of Public Health, University Indonesia . Jurnal ARSI (Administrasi Rumah Sakit Indonesia) was published with the Indonesian Hospital Association (PERSI) and the FKM UI Hospital Management Association (IKAMARS). Jurnal ARSI (Administrasi Rumah Sakit Indonesia) is a peer-reviewed journal that focuses on service administration and management in hospitals in Indonesia. The articles or scientific manuscripts published in the Jurnal ARSI (Administrasi Rumah Sakit Indonesia) include original research, case studies, and reviews supporting corporate governance, clinical governance, or both (bridging). This journal is published electronically, featuring articles in either Bahasa or English. Printed versions are produced only by request. This journal also provides direct open access to its content with the principle that research publications are freely available to the public for broad benefit.
Arjuna Subject : Umum - Umum
Articles 201 Documents
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Upaya Menurunkan Waktu Tunggu Obat Pasien Rawat Jalan dengan Analisis Lean Hospital di Instalasi Farmasi Rawat Jalan RS Atma Jaya Suryana, Danyel
Jurnal ARSI : Administrasi Rumah Sakit Indonesia Vol. 4, No. 2
Publisher : UI Scholars Hub

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Abstract

One option to increase efficiency, service quality and patient safety in the United States of America is by using the Lean Thinking concept, which are implemented in Hospitals to become a Lean Hospital. In Atma Jaya Hospital, a class B study private hospital, the research analyses the workflow of prescription sevice in outpatient pharmacy departement to act as data for improvement analysis. Also, by utilizing Root Cause Analysis (RCA), operational research methology, in-depth observation and interviews are conducted at compounding and non-compounding medicine storage of Outpatient Patient Departement, the result shows non-value added activities reaches 85%, while value added activities are only 15% on non-compounding medicine storage. While, on compounding medicine storage, non-value added and value added activities are at 68% and 32% respectively. These data clearly shows that great inefficiencies has occurred. Solution is suggested to increase the efficiency in the department, changing Hospital Information System and activate the Quality Control Team function. If these steps are implemented, we can expect the overall efficiency in the Outpatient Pharmacy Departement to improve significantly and resulted in higher patient satisfaction
Kajian Gaya Kepemimpinan dan Profil Organisasi Terhadap Pencapaian Target Rencana Strategis RS Katolik di Palembang Periode 2015-2016 Suandi, Martina Ovinda
Jurnal ARSI : Administrasi Rumah Sakit Indonesia Vol. 4, No. 2
Publisher : UI Scholars Hub

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Abstract

Strategic plan is an integral part of the business organization. Leadership styles and variable in organization’s profile have an importantrole to attainment the target ofstrategic plan. Thisstudy was analyzing the relationship of leadership style and organization's profile to attain the target of 2015-2016 Catholic Hospitals’ Strategic Plan in Palembang, using cross sectional design with quantitative approach followed by qualitative approach. The study was conducted in two hospitals with B type and C type. The results showed that the dominant leadership style is supporting with the flexibility. Three variable of organizational profile (organization environ, organizational relation and organizational situation) half was not good. While target attainment of the strategic plan based on a balanced scorecard mostly show in not good results. The results of the bivariate analysis shown a significant association among hospital type and organizational situation towards target attainment of the strategic plan. This is supported by the statements of the informant who is a member of the board of directors of the Catholic Hospital in Palembang. Suggestion for hospital and owner: improvement of human resource management system, monitoring, evaluation and follow-up of the strategic plan and the establishment of a health care network from the first-level health facilities to survive in the era of Universal Health Coverage.
Faktor-Faktor Penyebab Klaim Tertunda BPJS Kesehatan RSUD Dr. Kanujoso Djatiwibowo Periode Januari – Maret 2016 EP, Antonius Artanto
Jurnal ARSI : Administrasi Rumah Sakit Indonesia Vol. 4, No. 2
Publisher : UI Scholars Hub

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Abstract

There was 10-15% pending of claim because uncomplete medic in Dr. Kanujoso Djatiwiwo Hospital. The purpose of this study is to find factors affecting pending of claims of Badan Penyelenggara Jaminan Sosial Kesehatan as claims guidance and contract paper. Data sources has taken from pending of claims of dr Kanujoso Djatiwibowo hospital periode January – March 2016 and see the deeper problem behind this problems through informans. This study is quantitative qualitative research with analitic describtion method with retrospective study from pending of claims, interview and discussion. The result from this study shows factor affecting pending of claims is the absence ofspecialist doctor who responsible for the patien because there is double function from case manager that effect delaying completing electronic medical resume. Suggest to use immediately electronic medical record, splitting job for case manager and doctor on ward, increasing obedience to write patien data from beginning such as performance evaluation and integrated remuneration.
Faktor-Faktor yang Berpengaruh Terhadap Lama Waktu Tunggu Rawat Jalan di Rumah Sakit Santa Elisabeth Batam Tahun 2016 Silitonga, Timbul Mei
Jurnal ARSI : Administrasi Rumah Sakit Indonesia Vol. 4, No. 2
Publisher : UI Scholars Hub

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Abstract

Long waiting time of service in the Outpatient Unit describes the performance and quality of hospital’s service against its customers. The purpose of this research is to know the average length of outpatient waiting time as well as the factors associated with it, are reviewed through the approach of Malcolm Baldrige in health which includes: organization profile; leadership; strategic plan; focus on customers; measurement, analysis and management of knowledge; focusing on human resources; focus on process and outcomes. The research method used was the sequential explanatory, a mix methods between quantitative research that reinforced by qualitative research. Quantitative data collection by way of observation, calculation and recording patient waiting time. Qualitative data obtained through in-depth interviews are structured and do study related documents. The results showed that the average value of long outpatient waiting time is 66.58 minutes per patient means exceeding the standard minimum of service time, ≤ 60 minutes as defined by the Health Ministry of the Republic of Indonesia. The analysis results of the factors related to long waiting time outpatient showed that seven criteria of Malcolm Baldrige is so related to the average value of the long outpatient waiting time.
ANALISIS PENGENDALIAN PERSEDIAAN OBAT ANTIBIOTIK DI RS MEILIA PADA TAHUN 2014 DENGAN MENGGUNAKAN METODE ANALISIS ABC INDEKS KRITIS Octaviany, Myrna
Jurnal ARSI : Administrasi Rumah Sakit Indonesia Vol. 4, No. 2
Publisher : UI Scholars Hub

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Abstract

The purpose of this research is to analyze antibiotics inventory control using ABC critical index method at Meilia Hospital in 2014. The design of this research is a descriptive quantitative research. In this research the data is based on the consumed antibiotics in January to December 2014 and the critical index value of antibiotics. The result showed that the group A consisted of 10 items with a value of Rp 2.114.748.870,- (39.91%). The group B consisted of 45 items with a value of Rp 2.380.506.460,- (44.92%). The group C consisted of 110 items with a value of Rp 803.183.274,- (15.17%). An inventory control analysis was done by calculating EOQ and ROP of the group A. The three methods of forecasting were used in this research, i.e Single Smoothing Exponential, 3 period Moving Average, and 3 period Weighted Moving Average. Forecasting method that will be used is determined by the level of accuracy and the influence of forecast result on hospital cost
Analisis Pelayanan Kemoterapi Peserta Badan Penyelenggara Jaminan Sosial di Rawat Singkat Anyelir Rumah Sakit Kanker “Dharmais” dengan Metode Lean Tahun 2015 Julipriohadi, Agung
Jurnal ARSI : Administrasi Rumah Sakit Indonesia Vol. 2, No. 2
Publisher : UI Scholars Hub

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Abstract

Rumah Sakit Kanker “Dharmais” (RSKD) as a cancer referral centers nationwide in Indonesia, trying to implement a culture of continuous improvement. Lean methods provide analytical approach to the problem of organizing the queue chemotherapy participant of Badan Penyelenggaran Jaminan Sosial (BPJS), particularly in Anyelir ward (One Day Care). Cross-functional Flowchart, Value Stream Mapping, Fishbone diagram, and 5 Why's were used to show the situation and identify activities that Value Added and Non-Value Added based on the patient's perspective. With the proposed improvements, Projected Value Perfomance showed increased activity efficiency up to 43,1%, save the time up to 48%, and cut the mileage up to 71.8% of one patient in a day.
Penyusunan Rencana Strategis Rumah Sakit Pertamina Jaya Tahun 2017-2022 Karmawan, Budi
Jurnal ARSI : Administrasi Rumah Sakit Indonesia Vol. 2, No. 2
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Abstract

The focus of this study is how to develop strategic planning for hospitals, with case studies of Pertamina Jaya Hospital which is a class C private hospital. This research is qualitative research with descriptive design. The results showed that environmental factors both external as well as internal hospital put the Pertamina Jaya Hospital on the position of Growth and Build on IE Matrix and Internal Fix-It on TOWS Matrix. An alternative strategy is doing market penetration accompanied improvements in hospital weaknesses to capture opportunities. Implementation plan was drawn up in order to be in line with the achievement of Hospital Vision to be come a Healthcare Organization which can compete in the era of globalization with International-standard Services by 2020.
Analisis Kebutuhan Tenaga Perawat Unit Pelayanan Intensif Berdasarkan Beban Kerja dan Kompetensi di Unit Pelayanan Intensif Rumah Sakit Dr Oen Solo Baru Tahun 2015 Gunawan, Antonny Halim
Jurnal ARSI : Administrasi Rumah Sakit Indonesia Vol. 2, No. 2
Publisher : UI Scholars Hub

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Abstract

Nurses, as human resources for health also contribute greatly to the health services in hospitals and to provide services directly to patients. Nursing services at Intensive Care Unit has to be developed along with the technology development. Therefore, there is a need to concern the effieciency of nurses in term of quantity and competencies. This research discussed about the needs analysis nursing staff in the Intensive Care Unit of dr. Oen Solo Baru Hospital based on workload (using time and motion technique to 7 nurses then processed by Ilyas Methods) and work competencies based on Aditama 2007 and Ilyas (depth interview to three informants with a focus on job knowledge, skills and attitudes). Results of this research show that productive time amounted to 81.56%, the lack of standards and competencies, and it need 51 nurses.
Analisis Efektivitas Biaya Laparoskopik Herniotomy dan Open Herniotomy pada Pasien Hernia Inguinalis Unilateral di Rumah Sakit Gading Pluit Jakarta Utara Tahun 2014 Tjitra, Dewi Saputra
Jurnal ARSI : Administrasi Rumah Sakit Indonesia Vol. 2, No. 2
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This thesis is an economic evaluation with a cross sectional quantitative method design, observational and using comparative studies between two herniotomy techniques. The aim of this thesis is to analyze the cost effectiveness between patients with Laparoscopic Herniotomy and patients with Open Herniotomy of the inguinal hernia. This research is using Activity Based Costing with simple distribution to achieve total cost and then compared with the output, therefore cost effectiveness ratio (CER) is achieved. The CER is then compared to understand which is the lesser cost therefore is more effective. The research result shows that Open Herniotomy gives a smaller CER than the Laparoscopic Herniotomy. Therefore it is found that Open Herniotomy is more effective compared with Laparoscopic Herniotomy.
Faktor-Faktor yang Berhubungan dengan Motivasi Kerja Pegawai Tetap di Rumah Sakit Umum Daerah Kabupaten Penajam Paser Utara Kalimantan Timur Tahun 2014 Damayanti, Sisvana
Jurnal ARSI : Administrasi Rumah Sakit Indonesia Vol. 2, No. 2
Publisher : UI Scholars Hub

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Abstract

The study aims to determine the relationship between the characteristics of a permanent employee, factors satisfiers and dissatisfiers factors on employee motivation remains in District General Hospital North Penajam Paser. The study was conducted in May and June 2014 using a questionnaire with closed questions. Analyses were performed quantitative approach with a cross-sectional study design. The sample of the study was 138 from 181 people of the total population. The results of this study indicate that as many as 57,2% of respondents have less motivation to work better, and 42,8% of respondents have a good motivation to work, as well as the most dominant variable with a variable work motivation is job security. Hospitals are advised to have a specific policy about job security as permanent employees holding shuttle transportation employees, routine health check and calibrate its permanent employee health equipment in the District General Hospital North Penajam Paser.

Page 16 of 21 | Total Record : 201

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