cover
Article Per Year (5 Year)
All
Home Page
OAI Link
Editorial Team
Contact
Reviewer
Google Scholar
Contact Name
Amal C. Sjaaf
Contact Email
jurnalarsi@gmail.com
Phone
+6281779151002
Journal Mail Official
jurnalarsi@gmail.com
Editorial Address
Department of Health and Policy, Building F Floor 1, Faculty of Public Health Universitas Indonesia, Kampus Baru UI Depok 16424, Depok City, West Java Province, Indonesia
Location
Kota depok,
Jawa barat
INDONESIA
Jurnal ARSI : Administrasi Rumah Sakit Indonesia
Published by Universitas Indonesia
ISSN : 24069108     EISSN : 2476986X     DOI : https://doi.org/10.7454/arsi
Core Subject : Health, Science, Social,
Decision Sciences, Operations Research & Management Public Health Social Sciences
Jurnal ARSI (Administrasi Rumah Sakit Indonesia) was initiated by the Center for Health Administration and Policy Studies (CHAMPS) Faculty of Public Health, University of Indonesia (FKM UI) and is currently managed by the Department of Health Administration and Policy, Faculty of Public Health, University Indonesia . Jurnal ARSI (Administrasi Rumah Sakit Indonesia) was published with the Indonesian Hospital Association (PERSI) and the FKM UI Hospital Management Association (IKAMARS). Jurnal ARSI (Administrasi Rumah Sakit Indonesia) is a peer-reviewed journal that focuses on service administration and management in hospitals in Indonesia. The articles or scientific manuscripts published in the Jurnal ARSI (Administrasi Rumah Sakit Indonesia) include original research, case studies, and reviews supporting corporate governance, clinical governance, or both (bridging). This journal is published electronically, featuring articles in either Bahasa or English. Printed versions are produced only by request. This journal also provides direct open access to its content with the principle that research publications are freely available to the public for broad benefit.
Arjuna Subject : Umum - Umum
Articles 201 Documents
 16   17   18   19   20 
Analisis Kesiapan Rumah Sakit Umum Daerah Kramat Jati Menjadi Health Promoting Hospital Tahun 2017 Winarto, Winarto
Jurnal ARSI : Administrasi Rumah Sakit Indonesia Vol. 4, No. 1
Publisher : UI Scholars Hub

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The readiness of Regional General Hospital (RSUD) of Kramat Jati to become Health Promoting Hospital (HPH) is very important based on Health Promotion Standard of Ministry of Health Republic of Indonesia Year 2011. Therefore, the purpose of this research is to know the preparedness of RSUD Kramat Jati become Health Promoting Hospital, done by qualitative approach. The results showed that from six (6) standard of hospital health promotion, one (1) standard of hospital health promotion has been fulfilled by RSUD Kramat Jati, while five (5) standard of health promotion of hospital have not been fulfilled. Preparation of technical policies for the implementation of HPH by the Dinas Kesehatan, dissemination of HPH, the optimization of special unit roles, the addition of human resources, the implementation of special training education, empowerment activities and community organizing as well as further research in the assessment of standard components of hospital health promotion are proposed suggestions in this research.
Analisis Kesiapan Sistem Remunerasi Berdasarkan Peraturan Gubernur Provinsi DKI Jakarta Nomor 222 Tahun 2016 Di RSUD Pesanggrahan Tahun 2017 Dewi, Endah Kartika
Jurnal ARSI : Administrasi Rumah Sakit Indonesia Vol. 4, No. 1
Publisher : UI Scholars Hub

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

RSUD Pesanggrahan as a Health Service Unit of Special Capital Region of Jakarta which has applied financial pattern of Regional Public Service Board (BLUD). This research uses quantitative with simulation of system calculation to be applied and qualitative with explore stakeholder perception readiness with indepth interview. From the result of research it is known that in general the informant is satisfied with the income received now. And from the simulate conducted, RSUD Pesanggrahan has not been able to apply the system based on Governor Regulation No. 222/2016 yet. Suggestion to the Health Department as a regulator is to give the opportunity to the hosital that its BLUD income is capable to apply Remuneration system is supported by regulation, to evaluate the potential income of RSUD to make standard of employee performance target as indicator of hospital as some recommendation as a result from this research.
Analisis Standar Kompetensi Tenaga Kesehatan di Rumah Sakit Bhakti Yudha Depok Tahun 2017 Silviana, Syifa
Jurnal ARSI : Administrasi Rumah Sakit Indonesia Vol. 4, No. 1
Publisher : UI Scholars Hub

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Competency of healthcare provider has significant impact on performance of the hospital. Measuring competency of healthcare provider are essential to improve better quality of service provisioned. The study evaluates competency of healthcare provider at Bhakti Yudha Hospital by using the competency standards established by multiple organizations of Indonesian national healthcare provider association mapped against eight units of health provider. The result stated that competency level of healthcare providers at Bhakti Yudha Hospital have had not met the expectations. It is concluded that working experiences and number of relevant training received has significant impact on competency level of healthcare provider.
Analisis Elemen Bauran Pemasaran Yang Mempengaruhi Loyalitas Pelanggan Rumah Sakit: Systematic Review Agustine, Elisabeth Dewi
Jurnal ARSI : Administrasi Rumah Sakit Indonesia Vol. 4, No. 1
Publisher : UI Scholars Hub

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Increasing the number of hospitals improves the competitive of medical services. Hospitals must have the right marketing strategy to retain old customers and attract new customers. To increase of the hospital customer loyalty, the marketing mix can be use as tool. Aim: To know the marketing mix elements that influence the loyalty of hospital customers. Preferred report items for systematic reviews and meta-analyzes (PRISMA) are evidence based methods for performing systematic reviews. There are 33.33% of the 9 studies that mention 7 elements (product, price, place, people, process, physical evidence, promotion) in the marketing mix, all of which affect the loyalty of hospital patients. The physical evidence influences the patient's loyalty to the hospital, where physical evidence has a dominant influence in 33.33% of the study. Five among of nine studies founded elements of the marketing mix that did not affect customer loyalty. The prices and promotion elements occupied the lowest percentage of 20%. It showed that the price and promotion elements can influence loyalty more than products, officers, processes and places. Not all 7-element of marketing mixes can influence the loyalty of patients, it’s depends on the internal and external circumstances of the hospital. Continuousing evaluation, communication and coordination are expected to be effective in the hospital marketing program.
Analisis Penerapan Program Pencegahan dan Pengendalian Infeksi di Ruang Rawat Inap RSUD Tebet Tahun 2017 Madjid, Tetyana
Jurnal ARSI : Administrasi Rumah Sakit Indonesia Vol. 4, No. 1
Publisher : UI Scholars Hub

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The focus of this research is indentifying infection prevention and control program in Tebet hospital through observation of nursing action on infusion, bandage, injecting and waste management, and indentifying nurse’s characteristics, policies, facilities, monitoring and reporting of infection. This research using qualitative and quantitative approach. Unit analysis of this research is 105 of actions mentioned above by all nurses in the inpatient room. The results of this study show that most of the actions performed by the nurses were good, analysis with univariat, bivariat and logistic regression of multivariat. The most affecting variables is the reporting of infection. Suggestions for hospitals is to improve organizational structure, assign full timen IPCN nurses and improve training effectiveness
Penerapan Lean Thinking untuk Mereduksi Waktu Boarding Pasien IGD ke Rawat Inap di RSUD Koja Tahun 2017 Theryoto, Theryoto
Jurnal ARSI : Administrasi Rumah Sakit Indonesia Vol. 4, No. 1
Publisher : UI Scholars Hub

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The implementation of the National Health Insurance Program (Program JKN) affects the increased number of patients to emergency unit and boarding patients that resulting crowding in the emergency unit. Koja Hospital has implemented bed management in order to reduce the boarding time of emergency unit patients but has not succeeded, so an effort to help reducing the boarding time of emergency unit patients to inpatient in order to continuous improvement was done using the lean thinking principle. This research uses operational research method and intervention with PDCA (Plan, Do, Check, Action) cycle. The study revealed that lean thinking approach could reduce the boarding time of emergency unit patients to hospitalization from the average of 4 hours 45 minutes 18 seconds (34.92%) to 3 hours 25 minutes 59 seconds (68.25%) and decrease the activity of non value added at 2.02% (from 93.16% to 91.14%). Eight types of waste identified can be eliminated except waiting. In order to continuous improvement, bed management should be set as standardized work for the goal of average boarding time of 1 hour 45 minutes 45 seconds with non value added activities less than 89.83% in the future.
ANALISIS PELAPORAN NILAI KRITIS HASIL PEMERIKSAAN LABORATORIUM DI RUMAH SAKIT MAYJEND HM RYACUDU KABUPATEN LAMPUNG UTARA Hidayat, Rahmat; Kurniawan, Entuy; Rahayu, Ira Gustira; Wiryanti, Wiwin
Jurnal ARSI : Administrasi Rumah Sakit Indonesia Vol. 10, No. 2
Publisher : UI Scholars Hub

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Critical values are abnormal values indicating high-risk/pathophysiological conditions that threaten the patient's life and require immediate medical intervention. Reporting critical laboratory values must be done quickly and accurately to the patient's responsible physician (DPJP) to ensure prompt and appropriate treatment. The aim of this study is to understand the reporting of critical laboratory values and its impact on the clinical decisions of doctors. This research uses both quantitative and qualitative methods with a descriptive analysis approach. Data collection was conducted through in-depth interviews, documentation, and observation. Informants were 15 DPJP. The results of this study show that the reporting system for critical laboratory values is functioning well/appropriately, with an average reporting time of 14.6 minutes, the fastest being 9 minutes, and the longest being 22 minutes. However, some DPJPs desire faster reporting times because the current system still uses manual methods, such as mobile phone calls or direct delivery of critical lab results to the ward by staff. Consequently, if there are disruptions in mobile phone service or a shortage of staff, it can take longer. Meanwhile, the timeliness of reporting and the accuracy of critical laboratory values in relation to the doctor's clinical decisions have been satisfactory/appropriate.
ANALYSIS OF ACCESSIBILITY OF PEOPLE WITH SENSORY DISABILITIES IN RSUD PASAR MINGGU Suryoputra, Daffaldo; Basabih, Masyitoh; Mulyani, Fify
Jurnal ARSI : Administrasi Rumah Sakit Indonesia Vol. 10, No. 2
Publisher : UI Scholars Hub

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

People with a disability is someone who has conditions, whether physically and mentally that make a person experience difficulty in certain conditions and interact with their environment. Pasar Minggu Regional Hospital (RSUD Pasar Minggu) has achieved a general patient satisfaction indicator with satisfaction rate of 90% in 2022. This satisfaction indicator mainly comes from infrastructure and facility factors, along with the competence of service providers and costs. As a regional referral hospital, this hospital certainly has patients with physical limitations due to disabilities or illnesses. To ensure patient satisfaction can also be felt by patients with physical limitations, this study aimed to get an overview regarding the accessibility of health service facilities for persons with sensory disabilities at RSUD Pasar Minggu, both physically and non-physically. This qualitative study was supported by several data collection including observation, document review, and in-depth interviews with patients with sensory disabilities, as well as health workers at in the Eye polyclinic and ENT polyclinic in 2023. The results showed that physical accessibility at RSUD Pasar Minggu already includes information boards, guiding blocks, handrails, special information counters, while braille and TV text are in the process of planning to be provided at the hospital. Meanwhile, non-physical accessibility includes training for healthcare providers, socialization of health services, as well as special communication for people with disabilities which have been carried out quite well and have provided satisfaction for patients with visual and hearing impairments in terms of the quality of health services at RSUD Pasar Minggu.
DETERMINAN UTILISASI LAYANAN WISATA KEBUGARAN (WELLNESS TOURISM) DI RSUP DR. SARDJITO, YOGYAKARTA Firman, Firman; Lestari, Kartika; Garnet, Citra Corneriski
Jurnal ARSI : Administrasi Rumah Sakit Indonesia Vol. 10, No. 2
Publisher : UI Scholars Hub

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Wellness tourism have become a new trend for Indonesian people in maintaining their physical and spiritual health. Dr. Sardjito General Central Hospital is one of the hospital institutions that develops medical & wellness tourism services by utilizing Javanese culture and using traditional materials. This study aims to determine the factors that influence patients using wellness tourism. Qualitative research with a phenomenological approach and sample selection using purposive sampling with specified criteria. The total informants were 10 patients, and 5 from service providers such as management, administration and therapists at the Kalimosodo polyclinic. Data collection was carried out through in-depth interviews and thematic analysis. The characteristics of patients using medical and wellness tourism services are women with a high educational background. The determinants of using fitness services at Dr. Sardjito Hospital are that the patient knows the function of the fitness service, the facilities are considered clean and adequate, the service costs are affordable, and the patient also has family support. This study showed that predisposing factors or the patient's personal condition are the dominant factors in utilizing fitness services. The use of Dr. Sardjito Hospital fitness services is influenced by individual characteristics, knowledge and positive perceptions of facilities and quality services. Thus, hospital management needs to increase literacy regarding the benefits of fitness services for patients so that this service becomes increasingly popular and becomes an attractive service option for patients and the public to stay healthy and productive.
STRATEGI OPTIMALISASI KLAIM JAMINAN KESEHATAN NASIONAL DI UNIT CASEMIX RUMAH SAKIT “X” BLITAR Syahira, Nurfathina; Rusdi, Achmad Jaelani; Akbar, Prima Soultoni
Jurnal ARSI : Administrasi Rumah Sakit Indonesia Vol. 10, No. 2
Publisher : UI Scholars Hub

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The funding for patient care of participants of the Social Security Administering Body (BPJS) Health in hospitals is carried out through a claim mechanism. This study aims to design a strategy to optimize the claims for patient care costs for BPJS participants at Hospital "X" in Blitar. The study is conducted with a descriptive qualitative approach, and data collection is done through interviews and Focus Group Discussions (FGD). The informants consist of a doctor and four coders in the casemix unit. The study begins with an analysis of the claim service system situation, focusing on strengths, weaknesses, opportunities, and threats (SWOT). From the collected SWOT, an assessment of alternative strategies is carried out to avoid issues in the claims process, based on the interaction between internal and external elements. The study found that the informants prioritized strategies derived from the strengths and opportunities (SO), including enhancing the integration of the hospital's information system with BPJS, effectively implementing BPJS guidelines in the coding and claim process, and leveraging BPJS responsiveness to expedite claim resolution to improve the speed of the claims process.

Page 18 of 21 | Total Record : 201

 16   17   18   19   20 

Filter by Year

2014 2025


Reset
Filter By Issues
All Issue Vol. 11, No. 3 Vol. 11, No. 2 Vol. 11, No. 1 Vol. 10, No. 3 Vol. 10, No. 2 Vol. 10, No. 1 Vol. 9, No. 3 Vol. 9, No. 2 Vol. 9, No. 1 Vol. 8, No. 3 Vol. 8, No. 2 Vol. 8, No. 1 Vol. 7, No. 3 Vol. 7, No. 2 Vol. 7, No. 1 Vol. 6, No. 3 Vol. 6, No. 2 Vol. 6, No. 1 Vol. 5, No. 3 Vol. 5, No. 2 Vol. 5, No. 1 Vol. 4, No. 3 Vol. 4, No. 2 Vol. 4, No. 1 Vol. 3, No. 3 Vol. 3, No. 2 Vol. 3, No. 1 Vol. 2, No. 3 Vol. 2, No. 2 Vol. 2, No. 1 Vol. 1, No. 3 Vol. 1, No. 2 Vol. 1, No. 1 More Issue