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Rizal Ula Ananta Fauzi
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International Journal of Business and Quality Research
Published by CV. Cita Utilitas Utama
ISSN : -     EISSN : 29859468     DOI : https://doi.org/10.99075/ijbqr.v1i01.990
Core Subject : Economy, Science,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance
International Journal of Business,and Quality research (IJBQR) is a high quality open access peer reviewed research journal. providing a platform for the researchers, academicians, professional, practitioners and students to impart and share knowledge in the form of high quality empirical and theoretical research papers, case studies. This journal focuses on every research discipline related to social behavior science, entrepreneurship and business management such as human resource management, marketing management, financial management, production/operational management, strategic management, sharia business management, halal industry management, tourism management, banking management, industrial management, agribusiness management, business administration, entrepreneurial activities, micro, small and medium enterprises (MSMEs), consumer behavior, purchasing decisions, consumer satisfaction, consumer loyalty and several areas of business behavior, also includes community social research
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 350 Documents
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Influence of Work Ethos, Communication, and Work Motivation on the Work Discipline of Employees in the Traffic Division of the Ngawi Regency Transportation Department Aan Wahyudi; Ahadiati Rohmatiah; Hartirini Warnaningtyas
International Journal of Business and Quality Research Vol. 4 No. 02 (2026): April-June, International Journal of Business and Quality Research (IJBQR)
Publisher : Citakonsultindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63922/ijbqr.v4i02.4303

Abstract

The success of public sector organizations is heavily dependent on human resources, where employee work discipline serves as a core indicator of professionalism and service quality. This study aims to analyze the influence of work ethos, communication, and work motivation on employee work discipline within the Traffic Division of the Ngawi Regency Transportation Department. Pre-research observations indicated various discipline challenges, including tardiness, suboptimal field performance, and coordination gaps. Through rigorous paraphrasing of academic literature, this study establishes that work ethos reflects an individual's ethical commitment, organizational communication acts as the medium for operational alignment, and motivation provides the behavioral drive necessary to achieve performance standards. The results of this study are expected to offer strategic insights for regional governments in enhancing bureaucratic performance and public service delivery.
Influence of Compensation, Competence, and Discipline on Employee Performance: A Study at RSUD dr. Sayidiman Magetan David Zola Mandak; Tatik Mulyati; Ahadiati Rohmatiah
International Journal of Business and Quality Research Vol. 4 No. 02 (2026): April-June, International Journal of Business and Quality Research (IJBQR)
Publisher : Citakonsultindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63922/ijbqr.v4i02.4304

Abstract

This research aims to analyze the partial and simultaneous influence of Compensation, Competence, and Discipline on Employee Performance at RSUD dr. Sayidiman Magetan. This study employs a quantitative research design with a sample size of 270 employees. The data analysis techniques utilized include multiple linear regression analysis, t-test (partial), F-test (simultaneous), and the coefficient of determination (R2). The results of the research indicate that: 1) Partially, Compensation, Competence, and Discipline have a significant influence on Employee Performance at RSUD dr. Sayidiman Magetan; 2) Simultaneously, the variables of Compensation, Competence, and Discipline jointly influence Employee Performance at RSUD dr. Sayidiman Magetan; and 3) Discipline is the most dominant variable influencing Employee Performance.
Service Quality, Price, and Product Completeness Predict Member Satisfaction in a Retail Cooperative? Fitri Wulandari; Muhammad Imron; Novy Rachma Herawati
International Journal of Business and Quality Research Vol. 4 No. 02 (2026): April-June, International Journal of Business and Quality Research (IJBQR)
Publisher : Citakonsultindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63922/ijbqr.v4i02.4305

Abstract

The retail industry has remained a highly competitive sector, placing significant pressure on cooperatives to balance exclusive member services with modern retail demands. While previous studies have addressed customer satisfaction determinants in large-scale supermarkets, studies addressing this dynamic within localized cooperative retail units facing technological transitions seem sketchy. Therefore, this study examines the predictive role of service quality, price, and product completeness on member satisfaction at the KPRI Beringin retail unit in Madiun Regency, Indonesia. A cross-sectional survey design was adopted while a purposive sampling technique was used to select the study population. Validated questionnaires were used to collect data from 100 active members and analyzed using multiple linear regression to test the hypotheses. The result demonstrated that service quality, price, and product completeness simultaneously correlated with member satisfaction among study participants, R Square = 0.170, F (3, 96) = 7.752, p < 0.001. Furthermore, price emerged as the most dominant predictor of member satisfaction (beta = 0.393, p = 0.001), followed by product completeness (beta = 0.218, p = 0.045) and service quality (beta = 0.128, p = 0.032). The study concludes that economic rationality, primarily pricing, significantly contributed to member satisfaction despite operational limitations like manual cashier systems. The study recommends that cooperative stakeholders should take proactive measures to maintain competitive pricing and digitize the cashier system to enhance service efficiency.
Influence of Compensation, Work Culture, and Work Environment on Employee Performance: Evidence from the Department of Transportation of Ngawi Regency Budiarti; Mintarti Indartini; Hartirini Warnaningtyas
International Journal of Business and Quality Research Vol. 4 No. 02 (2026): April-June, International Journal of Business and Quality Research (IJBQR)
Publisher : Citakonsultindo

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study empirically examines the partial and simultaneous effects of compensation, work culture, and work environment on employee performance within a local government institution characterized by a high-mobility, dual-workload operational setting. Employing a quantitative causal-associative design, data were collected from 109 active civil servants at the Department of Transportation of Ngawi Regency. The sample was determined using Slovin's formula and selected via proportionate stratified random sampling to ensure representative distribution across diverse operational divisions. Data were gathered using a Likert-scale questionnaire and analyzed using multiple linear regression via IBM SPSS Statistics. The findings indicate that compensation, work culture, and work environment exert a positive and statistically significant influence on employee performance, both partially and simultaneously. Furthermore, compensation emerges as the most dominant determinant of performance in this context. The results suggest that to maintain public service integrity and operational stamina, bureaucratic institutions must prioritize equitable financial and non-financial compensation schemes alongside a cohesive organizational culture and supportive physical infrastructure.
Influence of Brand Experience, Customer Satisfaction, And Trust On Customer Loyalty for Kanzler Crispy Nugget Products In Sragen Regency Geddy Ganjar Pramana; Muhammad Imron; Ahadiati Rohmatiah
International Journal of Business and Quality Research Vol. 4 No. 02 (2026): April-June, International Journal of Business and Quality Research (IJBQR)
Publisher : Citakonsultindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63922/ijbqr.v4i02.4308

Abstract

This study aims to examine and analyze the influence of brand experience, customer satisfaction, and trust on customer loyalty for Kanzler Crispy Nugget products in Sragen Regency. The sampling technique used the Lemeshow formula approach with a total sample of 100 customer respondents. Data collection methods were carried out through questionnaires, while data analysis used multiple linear regression, t-test (partial), F-test (simultaneous), and the coefficient of determination (R2) assisted by the SPSS program. The results of data analysis and discussion show that partially, the variables of brand experience, customer satisfaction, and trust each have a positive and significant influence on customer loyalty. Furthermore, the simultaneous test results prove that the three independent variables collectively have a significant effect on the formation of customer loyalty. The conclusion of this study confirms that enhancing the brand interaction experience, satisfaction with product quality, and consumer trust is empirically proven to be the determining factor in driving repurchase loyalty for Kanzler Crispy Nugget products in the region.
Content Marketing Strategy At Kedai Kopi Kebun To Increase Instagram Followers Ida Rahma; Anisa Mutiah; Gladis Angle Aprilitab Malsiah Malau; Ngajudin Nugroho; Muhammad Syahrizal; Rizkah Fadillah
International Journal of Business and Quality Research Vol. 4 No. 03 (2026): July - September, International Journal of Business and Quality Research (IJBQ
Publisher : Citakonsultindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63922/ijbqr.v4i03.3327

Abstract

This study aims to analyze the content marketing strategies implemented by Kedai Kopi Kebun in increasing the number of followers on its official Instagram account. The background of this research is based on the phenomenon of increasing competition among coffee shops, which not only relies on product quality but also on the ability to utilize social media as a medium for promotion and communication with consumers. This study uses a qualitative approach. Qualitative research is a method that focuses on gaining a deep understanding of a phenomenon or problem by using descriptive (non-numerical) data such as text, video, or audio. Data collection techniques include interviews, observation, and documentation on the Instagram account @kedaikopi_kebun. The findings indicate that the content marketing strategies implemented include consistent posting, the use of visually engaging content, Storytelling through captions, the utilization of interactive features such as Instagram Stories and Reels, as well as collaborations with local influencers. These strategies have been proven to enhance audience engagement and contribute to the growth of followers. The study concludes that the implementation of appropriate content marketing strategies can be an essential factor in expanding marketing reach and strengthening brand image on social media.
The Effect of Income Level, Financial Literacy, and Lifestyle on Employee Spending Levels at PT. Hi-Lex Cirebon Mia Auliah; Abdul Nasir; Syaeful Bakhri
International Journal of Business and Quality Research Vol. 4 No. 02 (2026): April-June, International Journal of Business and Quality Research (IJBQR)
Publisher : Citakonsultindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63922/ijbqr.v4i02.3555

Abstract

This study aims to analyze the influence of income level, financial literacy, and lifestyle on the level of expenditure of employees of PT. Hi-Lex Cirebon. This research is motivated by the increasing needs of employees' lives which are not always balanced with the ability to manage expenses. The research method uses a quantitative approach with a causal associative type. Data was obtained through questionnaires to 86 respondents who were selected using probability sampling using the random sampling method. Data analysis used multiple linear regression through t-test, F test, and determination coefficient. The results showed that the income level did not have a significant effect on the level of expenditure with a calculated t-value of 0.074 < 1.989 and a significance of 0.941 > 0.05. Financial literacy had a significant effect with a t-value of 2.127 > 1.989 and a significance of 0.036 < 0.05, while lifestyle had a significant effect with a t-value of 4.654 > 1.989 and a significance of 0.000 < 0.05. Simultaneously, the three variables had a significant effect on the level of expenditure with an F value of 21.285 > 2.70 and a significance of 0.000 < 0.05. An Adjusted R² value of 0.417 indicates that 41.7% of the variation in the level of expenditure can be explained by these three variables.
Financial Feasibility of Sweet Orange (Citrus sinensis) Farming in Dau District, Indonesia Ady Hadi Utomo; Agnes Quartina Pudjiastuti; Jatmiko Setiaji
International Journal of Business and Quality Research Vol. 4 No. 02 (2026): April-June, International Journal of Business and Quality Research (IJBQR)
Publisher : Citakonsultindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63922/ijbqr.v4i02.3651

Abstract

Sweet oranges are a horticultural commodity that offers health benefits and is affordable for consumers. However, the agribusiness faces many challenges in various countries, including Indonesia. This study aims to analyze financial feasibility of sweet orange farming and its sensitivity to changes in price and production. Data were collected from 77 farmers selected using a simple random sampling method. Feasibility analysis was based on Benefit Cost Ratio (B/C), Break Even Point (BEP) of production and price, Payback Period (PP), Net Present Value (NPV), and Internal Rate of Return (IRR). Sensitivity analysis was based on price and production fluctuations. The results showed that existing sweet orange farming is feasible because B/C > 0, BEP production < actual production, BEP price < actual price. Payback period of 6.12 years, NPV of 135.9493 million IDR and IRR of 48.3% strengthen feasibility of this farming. Even though orange prices and production have decreased by 10-15%, sweet orange farming remains feasible. If orange prices and production drop by 20%, the farming business is not feasible because IRR is ≤ 6%. Sustainability of sweet orange farming can be achieved if farmers can increase their yields and income by 1) implementing intercropping and rejuvenation, 2) obtaining facilitation from extension workers and the government to establish an integrated sweet orange tourism area, and assistance in rejuvenation.
Risk-Based Capital, Premium Income, and Financial Performance Effects on Indonesian Insurers’ Profitability: Pengaruh Risk-Based Capital, Pendapatan Premi, dan Kinerja Keuangan terhadap Profitabilitas Perusahaan Asuransi di Indonesia Suryani Suryani; Febriyanti Febriyanti; Reza Hardian Pratama
International Journal of Business and Quality Research Vol. 4 No. 02 (2026): April-June, International Journal of Business and Quality Research (IJBQR)
Publisher : Citakonsultindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63922/ijbqr.v4i02.3743

Abstract

This study aims to analyze the effect of Risk Based Capital (RBC), premium income, and Comparative Financial Performance (CFP) proxied by the loss ratio on the profitability of insurance companies listed on the Indonesia Stock Exchange during the 2020–2024 period. This research employs a quantitative approach using panel data regression analysis. The estimation model applied in this study is the Common Effect Model (CEM), selected based on model selection procedures. The data used are secondary data obtained from the annual financial statements of insurance companies. The results indicate that partially, RBC has a significant effect on profitability, premium income does not have a significant effect on profitability, andCFP, measured by the loss ratio, has a significant effect on profitability. Simultaneously, RBC, premium income, and CFP jointly have a significant effect on profitability. The Adjusted R-squared value suggests that the model’s explanatory power is relatively limited, indicating that other factors outside the model also influence the profitability of insurance companies. These findings imply that the profitability of insurance companies is not solely determined by premium income but is also influenced by capital adequacy management and claims risk control. Therefore, insurance companies are encouraged to strengthen risk management practices and operational efficiency in order to enhance sustainable financial performance.
The Effect of Tax Education, Tax Law, and Taxpayer Awareness on Restaurant Taxpayer Compliance Mat Juri; Muhammad Abadan Syakura; Omar Dhanny; Angga Kusumah
International Journal of Business and Quality Research Vol. 4 No. 02 (2026): April-June, International Journal of Business and Quality Research (IJBQR)
Publisher : Citakonsultindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63922/ijbqr.v4i02.3837

Abstract

This research investigates the influence of tax education, tax law, and tax awareness on the compliance of Restaurant taxpayers in Samarinda City. The study focuses on business taxpayers registered under the Tax on Certain Goods and Services (PBJT) administered by the regional government. A quantitative approach was employed by distributing questionnaires to 75 respondents selected through purposive sampling techniques. The collected data were processed using the Partial Least Squares–Structural Equation Modeling (PLS-SEM) method with the assistance of SmartPLS 4 software. The findings reveal that tax education and taxpayer awareness significantly contribute to improving PBJT taxpayer compliance. In contrast, tax law does not demonstrate a significant influence on taxpayer compliance. These results indicate that increasing taxpayers’ understanding and awareness is more effective in encouraging compliance behavior than relying solely on legal enforcement.

Page 31 of 35 | Total Record : 350

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