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Ahmad Salman Farid
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Help: Journal of Community Service (HJCS)
Published by PT Agung Media Publisher
ISSN : -     EISSN : 30483069     DOI : https://doi.org/10.62569/hjcs
Core Subject : Humanities, Health, Education, Social,
Humanities Languange, Linguistic, Communication & Media Public Health Social Sciences Other
Help: Journal of Community Service (HJCS) is a peer-reviewed and multidisciplinary journal dedicated to publishing high-quality research and practical applications in community service and community development across various fields of study. HJCS provides a scholarly platform for researchers, academics, practitioners, and policymakers to share innovative approaches, best practices, case studies, reflections, and lessons learned in community engagement, empowerment, capacity building, and professional development. Through the dissemination of rigorous research articles, case studies, and critical reflections, HJCS promotes knowledge exchange and contributes to the advancement of theory and practice in community service. HJCS particularly welcomes community-based and multidisciplinary approaches, including Participatory Action Research (PAR), Community-Based Research (CBR), Service Learning (SL), and Asset-Based Community Development (ABCD). These approaches emphasize collaboration with communities, local problem-solving, knowledge exchange, capacity building, and sustainable community development.
Arjuna Subject : Umum - Umum
Articles 62 Documents
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Community-Based Financial Literacy Interventions for Empowering Micro, Small, and Medium Enterprises in Bangka Belitung Ira Kurniati; Nur Rahmansyah; Indri Damayanti; Lusiana Putri; Sugiyono Sugiyono; Amelia Ayu Nur Aisha; Eri Mardiani
Help: Journal of Community Service Vol. 2 No. 4 (2026): March 2026
Publisher : PT Agung Media Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62569/hjcs.v2i4.254

Abstract

Micro, Small and Medium Enterprises (MSMEs) play a strategic role in driving economic growth and improving community welfare in Belitung Regency, Bangka Belitung Province. However, low levels of financial literacy remain a major obstacle for MSME actors, especially concerning business financial management, transaction recording, and effective financial decision-making. This community service activity adopted a Participatory Action Research (PAR) methodology, conducted as a collaborative training intervention involving the Association of Indonesian Accounting Lecturers (ADAI) and the Belitung Regency Government. The program was attended by 159 participants, including MSME partners, local residents, and regional leaders. The implementation consisted of four systematic stages namely preparation, counseling on simple financial management, interactive discussion and mentoring, and an evaluation utilizing pre-tests and post-tests. The intervention yielded a highly positive response and a measurable improvement in financial management knowledge. Evaluation results demonstrated that the average pre-test score of 44.25% increased sharply to 79.50% in the post-test. This reflects a significant average knowledge increase of 35.25%, successfully bridging the initial gap between passive theoretical knowledge and practical business application. The community-based education effectively raised MSME actors' awareness regarding the importance of financial literacy for making sound, sustainable business decisions. This enhanced capacity provides a strong foundation for better financial choices and supports local economic development. To maximize future community empowerment efforts, providing continuous post-training assistance and integrating user-friendly digital technology for financial record-keeping are highly recommended.
Enhancing Financial Inclusion and Community-Based Economic Resilience through Fintech Adoption among SMEs in Nigeria Ali Nuhu Abubakar; Maryam Rabi’u Zakariyya; Tijjani Lawan Ibrahim; Hafsat Garba Usman
Help: Journal of Community Service Vol. 3 No. 1 (2026): June 2026
Publisher : PT Agung Media Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62569/hjcs.v3i1.244

Abstract

Financial inclusion remains a significant challenge for many Small and Medium Enterprises (SMEs) in Nigeria, particularly regarding access to formal financial services, digital financial literacy, and sustainable business financing. This community service program aimed to enhance financial inclusion and strengthen community-based economic resilience through the adoption of financial technology (Fintech) among SMEs. The program employed an Asset-Based Community Development (ABCD) approach involving 50 SME owners from various business sectors. Activities included needs assessment, financial literacy training, Fintech workshops, hands-on demonstrations, individualized mentoring, and program evaluation. Quantitative data were collected through pre-test and post-test assessments and participant surveys, while qualitative data were obtained through interviews and focus group discussions. The results revealed substantial improvements in financial literacy and Fintech awareness, with average knowledge scores increasing from 52.1% to 83.9%. A total of 94% of participants successfully adopted at least one Fintech service, including digital payment platforms, mobile banking, e-wallets, and online financing applications. Furthermore, the program strengthened community-based economic resilience by fostering collaboration among SMEs, enhancing business networks, increasing access to financial information, and improving participants’ ability to respond to economic challenges. The discussion highlighted that the integration of financial literacy, Fintech adoption, and collaborative digital empowerment contributed not only to financial inclusion but also to the development of social capital and community resilience. The program demonstrates that community-based digital financial empowerment can serve as an effective strategy for promoting inclusive economic development and strengthening the sustainability of SMEs in developing economies.
Community-Based Psychoeducational Services for Strengthening Emotional Regulation and Optimism among Elementary School Students in Post-Landslide North Toraja Imron Burhan; Musfirah Musfirah; Miftahul Jannah; Naufal Qadri Syarif; Iyan Iyan
Help: Journal of Community Service Vol. 3 No. 1 (2026): June 2026
Publisher : PT Agung Media Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62569/hjcs.v3i1.267

Abstract

This community service program aimed to strengthen emotional regulation and optimism among elementary school students in post-landslide North Toraja through community-based psychoeducational services. Children are among the most vulnerable groups affected by natural disasters, often experiencing emotional distress, anxiety, and diminished hope for the future. The program was conducted at SDN 3 Buntao, North Toraja, on 21–22 July 2025 and involved students, teachers, parents, and community representatives. The implementation consisted of three stages namely preparation, implementation, and reflection. During the preparation stage, psychological needs assessments were conducted through discussions with teachers and local community members, followed by the development of culturally responsive psychoeducational materials incorporating Torajan values of mutual cooperation, kinship, and communal solidarity. The implementation stage employed participatory methods including interactive lectures, storytelling, emotional expression games, relaxation exercises, and collaborative group activities involving both students and community stakeholders. The reflection stage focused on evaluating participants’ responses and developing sustainable school–community support mechanisms. The results indicated improvements in students’ emotional awareness, emotional regulation skills, self-confidence, and optimistic attitudes toward the future. Teachers and community members also demonstrated increased awareness of the importance of psychosocial support in post-disaster recovery. These findings suggest that community-based psychoeducational services provide an effective and culturally relevant approach to strengthening children’s psychological resilience in disaster-affected areas.
Strengthening Data Literacy Among Vocational High School Students Through a Service-Learning-Based Data Science Training Program Nor Anisa Fauzy; Muhammad Riko Anshori Prasetya; Nurhaeni Nurhaeni; Bayu Nugraha; Ahmad Hidayat
Help: Journal of Community Service Vol. 3 No. 1 (2026): June 2026
Publisher : PT Agung Media Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62569/hjcs.v3i1.270

Abstract

Data literacy has become a critical competency in the digital era, particularly for vocational high school students who are expected to meet the evolving demands of data-driven industries. However, many vocational education institutions in Indonesia have not yet adequately integrated data science skills into their curricula, resulting in a gap between educational outcomes and workforce requirements. To address this challenge, a Service-Learning-based community engagement program was implemented to strengthen students’ foundational competencies in data science. This community service program was conducted at SMK Muhammadiyah 3 Banjarmasin and involved 30 students from the Software Engineering Department. Adopting a Service Learning approach, the program consisted of needs assessment, instructional workshops, guided practice sessions, mentoring, and evaluation activities. Training modules covered data science fundamentals, data management and visualization using Microsoft Excel Pivot Tables, and introductory Python programming. Program effectiveness was assessed using a pre-test and post-test design, complemented by participant satisfaction surveys. The findings revealed a substantial improvement in participants’ data literacy competencies. The average score increased from 50.1 in the pre-test to 81.9 in the post-test, representing an improvement of 31.8 points or 63.5%. The highest learning gains were observed in the Microsoft Excel module due to its practical and interactive learning activities. Participant feedback was highly positive, with 92% of students rating the program as good or very good. The results indicate that hands-on and application-oriented learning activities effectively facilitate the acquisition of foundational data science skills among vocational students.
Promoting Inclusive Organizational Culture through Community Engagement and Diversity Training in Indian IT Companies Bussa Siva Chaithanya; Savitha Gayathri
Help: Journal of Community Service Vol. 3 No. 1 (2026): June 2026
Publisher : PT Agung Media Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62569/hjcs.v3i1.276

Abstract

Building an inclusive organizational culture has become increasingly important in Indian IT companies due to growing workforce diversity and the need to foster equitable participation in workplace communities. Despite the widespread adoption of diversity and inclusion (D&I) policies, many organizations continue to face challenges in translating formal commitments into meaningful inclusive practices. This community service initiative aimed to strengthen employees’ awareness, participation, and commitment to inclusive workplace culture through community engagement and diversity training activities. The program employed a Community-Based Research (CBR) approach involving 200 employees from IT companies in Hyderabad, India. Participants were actively engaged in identifying inclusion challenges, sharing workplace experiences, and co-developing practical solutions. The intervention consisted of needs assessments, diversity awareness training, collaborative discussions, peer-learning activities, and participatory reflection sessions. Data were collected through questionnaires, observations, and participant feedback and analyzed using descriptive statistics and thematic analysis. The findings revealed that the program significantly improved diversity and inclusion awareness, with 58% of participants reporting high or very high awareness of D&I initiatives and 66% demonstrating familiarity with organizational policies. Furthermore, 73% reported a strong sense of belonging, 74% perceived equal opportunities for professional growth, and 77% expressed satisfaction with organizational D&I initiatives. However, participants also identified structural challenges, including uncertainty regarding organizational responsiveness to microaggressions (30%) and the limited availability of long-term inclusion mechanisms such as mentoring programs and employee resource groups. Community engagement and diversity training effectively enhanced awareness, participation, and inclusion within workplace communities. 
Empowering Community Digital Literacy through Participatory Artificial Intelligence Training Using Participatory Action Research in South Jakarta Sarifah Agustiani; Riska Aryanti; Tri Wahyuni; Elah Nurlelah; Pristya Haliza Ramadhanti; Farah Diba Azkia
Help: Journal of Community Service Vol. 3 No. 1 (2026): June 2026
Publisher : PT Agung Media Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62569/hjcs.v3i1.279

Abstract

Digital literacy has become a fundamental competency for communities in responding to the rapid advancement of Artificial Intelligence (AI) technologies. However, many community members still have limited knowledge and practical skills in utilizing AI productively, ethically, and responsibly. This community service program aimed to empower community digital literacy through participatory Artificial Intelligence training using a Participatory Action Research (PAR) approach in RT 05, Cikoko Urban Village, South Jakarta. The program was implemented through four stages of PAR, including problem identification, collaborative planning, participatory action, and reflection. Training activities consisted of interactive lectures, live demonstrations, guided hands-on practice, group discussions, and mentoring on AI applications, digital ethics, information verification, and online security. Program evaluation was conducted using observations, reflective discussions, and post-training questionnaires involving sixteen participants. The findings revealed three major outcomes. First, the participatory learning approach successfully increased community engagement, with 75% female participants and 69% of participants aged 12–20 years actively involved throughout the learning process. Second, the training achieved high participant satisfaction, with information delivery, training materials, presenter performance, and event organization each receiving an 81% satisfaction score. Third, the program significantly improved community digital literacy and readiness for AI adoption. Participants reported that the program provided substantial benefits (88%), increased their knowledge (81%), improved practical AI utilization skills (81%), and enhanced their overall satisfaction (81%), while sustainable technology utilization, practical relevance, systematic implementation, and willingness to participate in future activities each achieved 75% positive responses. 
Strengthening Post Disaster Community Resilience Through Participatory Humanitarian Assistance in Bengkelang Village Aceh Tamiang Irsanti Widuri Asih; Bahir Mukhammad; Setyo Kuncoro; Fadri Ari Sandi; Helni Sadid Parassa; Amud Sunarya; Yasir Riady
Help: Journal of Community Service Vol. 3 No. 2 (2026): September 2026
Publisher : PT Agung Media Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62569/hjcs.v3i2.282

Abstract

Natural disasters can disrupt access to basic needs, social services, household facilities, and community well-being, making collaborative post-disaster recovery essential. This community service activity aimed to support the recovery of disaster-affected communities and strengthen community resilience through participatory humanitarian assistance in Bengkelang Village, Aceh Tamiang Regency. The activity employed a participatory and collaborative approach involving the Universitas Terbuka community service team, village government, community leaders, volunteers, and affected residents. The implementation consisted of four stages: needs assessment, program planning and aid procurement, distribution of assistance, and monitoring and evaluation. Data were collected through field observations, interviews with village officials, and discussions with affected residents and were analyzed descriptively. The results showed that the assistance provided was aligned with identified community needs, particularly in the areas of energy, clean water, sanitation, household activities, accommodation, and spiritual support. The distributed assistance included generators, water tanks, stoves, bathroom equipment, mats, blankets, sarongs, cooking utensils, and the Qur'an. The program contributed to improving access to essential resources, supporting daily household activities, increasing comfort in temporary living conditions, and strengthening social solidarity between the university and the local community. The participatory needs assessment and collaboration among stakeholders also facilitated more targeted and transparent assistance distribution. 
Community-Based Research for Strengthening Digital Marketing and Customer Engagement at KATAMA Coffee & Space Bandar Lampung Rizka Anisa Nurbaiti Asnawi; Diana Sagita; Dorothy Rouly Haratua Pandjaitan; Angga Febrian
Help: Journal of Community Service Vol. 3 No. 2 (2026): September 2026
Publisher : PT Agung Media Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62569/hjcs.v3i2.283

Abstract

This community service activity aimed to strengthen digital marketing and customer engagement at KATAMA Coffee & Space in Bandar Lampung through a Community-Based Research (CBR) approach. The activity was motivated by the increasing competition among coffee shops and the need for KATAMA to optimize digital communication while strengthening customer engagement through social media and community-oriented strategies. The CBR approach involved direct observation, structured interviews, identification of customer needs, and collaborative formulation of practical marketing strategies based on the experiences of customers and the business context. Data were collected from ten KATAMA customers consisting of eight students and two private-sector employees, with observations conducted during active business hours. The findings indicate that customers perceive KATAMA as a comfortable, affordable, and productive space for studying, working, socializing, and spending time. Friends and social media platforms, particularly Instagram and TikTok, were identified as important channels through which customers discovered and developed interest in KATAMA. The community-based analysis further identified opportunities to strengthen digital content emphasizing KATAMA's 24-hour operation, comfortable atmosphere, facilities, menu variety, and customer experiences. The activity also highlighted several areas requiring attention, including menu innovation, facility cleanliness, and the development of community-oriented programs. Based on these findings, a digital marketing and customer engagement strategy was formulated around the positioning of KATAMA as a “Student & Productivity Hub,” supported by interactive social media content, student-focused programs, community events, and customer-generated content. The CBR approach demonstrates the value of integrating community knowledge and customer experiences into practical digital marketing development for local businesses. 
Asset-Based Community Development for Strengthening Local Coffee Shop Competitiveness through Consumer Engagement Hezah Nur Jannah; Yoko Agustwen Shinta Uli Nainggolan
Help: Journal of Community Service Vol. 3 No. 2 (2026): September 2026
Publisher : PT Agung Media Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62569/hjcs.v3i2.284

Abstract

Local coffee shops increasingly function not only as places for food and beverage consumption but also as social, cultural, and digital community spaces. However, local coffee shop businesses face challenges in strengthening competitiveness, customer engagement, and sustainable digital marketing. This study aimed to identify consumer needs, existing business assets, and development opportunities at Doesoen Coffee & Space in Bandar Lampung through a Community-Based Research (CBR) approach. The study employed a descriptive qualitative design involving direct field observation and structured interviews with 15 purposively selected consumers. Data were collected at Doesoen Coffee & Space on 16 May 2026 and analyzed thematically based on consumer preferences, purchase decision factors, consumer motivation, satisfaction, loyalty, digital engagement, and business development needs. The CBR approach was used to connect community-based evidence with practical strategies for strengthening local MSME competitiveness. The findings identified several important business and community assets, including a distinctive experiential atmosphere, local Lampung cultural identity, the “Penduduk” community concept, Doesoen Roastery, and active social media engagement. The atmosphere and spatial concept were the strongest purchase-related factor (80%), followed by social media and user-generated content (67%), product quality (60%), price (53%), and social recommendations (47%). Consumer needs included product bundling, structured loyalty programs, seasonal menus using local ingredients, improved Wi-Fi, table reservations, reduced waiting times, and better parking and ventilation. The findings indicate that consumer insight can serve as a practical foundation for community-oriented MSME development.
Transforming Consumer Insights into Community Action through Participatory Action Research at Nuju Coffee Rani Laras Wati; Adinda Putty Rohani
Help: Journal of Community Service Vol. 3 No. 2 (2026): September 2026
Publisher : PT Agung Media Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62569/hjcs.v3i2.285

Abstract

This community service activity aimed to transform consumer insights into collective community action at Nuju Coffee through a Participatory Action Research (PAR) approach. The activity was motivated by the need to strengthen the role of local coffee shops not merely as commercial spaces but also as community spaces where consumers can contribute ideas, identify shared needs, and participate in service improvement. The PAR process involved consumers, coffee shop management, and community members through several interconnected stages, including problem identification, participatory observation, dialogue, reflection, action planning, implementation, and evaluation. Consumer experiences and suggestions were treated as community knowledge that could be transformed into practical improvement initiatives. The findings indicate that consumer insights revealed several opportunities related to customer experience, communication, content creation, community interaction, and the development of a more participatory coffee shop environment. Through collective discussion and reflection, these insights were translated into community-based actions, including improvements in customer engagement, social media communication, customer-generated content, and opportunities for community interaction. The activity demonstrates that PAR can position consumers not simply as service recipients but as active community actors who contribute to identifying problems, designing solutions, implementing actions, and evaluating outcomes. Thus, transforming consumer insights into community action provides a practical pathway for strengthening customer engagement, building social relationships, and developing the competitiveness of local coffee shops through community participation. This activity highlights the importance of participatory communication in connecting consumer knowledge with collaborative action and sustainable community development.

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