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Jurnal Ad'ministrare: Jurnal Pemikirian Ilmiah dan Pendidikan Administrasi Perkantoran
Published by Universitas Negeri Makassar
ISSN : 24071765     EISSN : 25411306     DOI : https://doi.org/10.71309
Core Subject : Humanities, Science, Education, Social,
Humanities Decision Sciences, Operations Research & Management Education Law, Crime, Criminology & Criminal Justice Social Sciences
Jurnal Administrare Jurnal Pemikirian Ilmiah dan Pendidikan Administrasi Perkantoran is a scientific publication that contains the results of research and studies in the fields of administration, management, public policy, and other relevant activities.
Arjuna Subject : Ilmu Sosial - Administrasi Publik
Articles 33 Documents
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Search results for , issue "Volume 11, Issue 2, 2024" : 33 Documents clear
The Role of Regional Taxes in Improving the Quality of Public Infrastructure in DKI Jakarta Dewi, Siti Rachmi; Inayati, Inayati
Jurnal Ad'ministrare: Jurnal Pemikirian Ilmiah dan Pendidikan Administrasi Perkantoran Volume 11, Issue 2, 2024
Publisher : Pendidikan Administrasi Perkantoran, Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71309/administrare.v11i2.6331

Abstract

This study aims to understand the role of local taxes in supporting public infrastructure development in DKI Jakarta and to reveal factors that influence public awareness, compliance, and expectations regarding tax management. Using a post-positivism paradigm with a qualitative approach, data were collected through document analysis and in-depth interviews with purposively selected communities. Thematic analysis methods were applied to identify key themes in three main dimensions: experience of paying local taxes, experience of using public infrastructure, and expectations regarding local tax policies. The results of the study show that although public awareness of the urgency of taxes for infrastructure development is relatively high, the level of compliance is still not optimal. One digital service such as Samsat Digital Nasional (SIGNAL) has succeeded in increasing the ease of payment, but various obstacles including digital literacy, limited internet infrastructure, and lack of socialization limit its use. On the other hand, the public appreciates major projects such as mass transportation and main roads, but still complains about the inequality of infrastructure in the suburbs and the problem of flooding. Public expectations regarding local tax policies emphasize the importance of transparency, accountability, and public participation in formulating development priorities. These findings emphasize the need for a comprehensive strategy to bridge the gap between awareness of the importance of taxes and factual compliance in paying taxes. Local governments are advised to strengthen the socialization of digital services, prioritize equal distribution of infrastructure, and implement an interactive financial reporting system to build public trust and participation in a sustainable manner. Thus, the capacity of public infrastructure funding through local taxes can continue to be increased, in line with efforts to realize public welfare in the DKI Jakarta Province.
A Jurisprudential Analysis of the Ammatoa Indigenous People's Legal Rights over the Management of Customary Forests in Bulukumba Samad, Ansyaruddin; Rifdan, Rifdan; Dhahri, Irsyad
Jurnal Ad'ministrare: Jurnal Pemikirian Ilmiah dan Pendidikan Administrasi Perkantoran Volume 11, Issue 2, 2024
Publisher : Pendidikan Administrasi Perkantoran, Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71309/administrare.v11i2.6378

Abstract

The Ammatoa Kajang indigenous community is a group that has lived for generations within the Kajang customary area, holding sovereignty over their land and natural resources, and regulating their socio-cultural life based on customary law and the traditional institution of "Pasang ri Kajang." Research has shown that indigenous communities in Indonesia have traditionally succeeded in preserving and enriching the biodiversity of nature. The Ammatoa Kajang community has autonomy in managing their customary forest. The research method used is descriptive qualitative with a sociological legal approach aimed at gaining legal knowledge. It begins with secondary data as initial information, followed by primary data gathered from the field or the community, studying the effectiveness of a regulation, and seeking to explore the relationship between various phenomena. Data collection tools include document studies or literature reviews and interviews. The research findings show that Ammatoa, as the head of the Kajang indigenous community, emphasizes the importance of prioritizing customary law in every aspect of the Kajang indigenous people's lives, including in resolving issues within the community. The Ammatoa Kajang community resolves and defends their customary territory using customary law as outlined in “Pasang ri Kajang.” Sociological Jurisprudence views law as a living part of society, continually adapting to social changes and the needs of its people, while still being rooted in shared communal values
Quality of E-KTP Service at the Gowa Regency Population and Civil Registration Office Nursyam, Muh.; Nur, Andi Cudai; H, Herman
Jurnal Ad'ministrare: Jurnal Pemikirian Ilmiah dan Pendidikan Administrasi Perkantoran Volume 11, Issue 2, 2024
Publisher : Pendidikan Administrasi Perkantoran, Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71309/administrare.v11i2.9795

Abstract

This research aims to find out the readiness of the government, in this case the Majene Regency Diskominfo to realize This study aims to determine the quality of e-KTP services at the Office of Population and Civil Registration (DUKCAPIL) in Gowa Regency. This research is qualitative with a descriptive approach. Data collection techniques were carried out through observation, interviews, and documentation. The data analysis techniques used consisted of data condensation, data presentation, and conclusion drawing. The research results indicate that: (1) the quality of e-KTP services at the Office of Population and Civil Registration (DUKCAPIL) in Gowa Regency can be identified through five indicators described as follows: (a) Transparency is not optimal due to discrepancies between the contents of the SOP and posters displayed at the DUKCAPIL office related to the free cost of making e- KTPs; (b) Accountability is quite optimal as all services for the community, as well as requests and complaints from the public, can be conveyed well without obstacles; (c) Conditionality is not optimal due to inadequate facilities and infrastructure, such as limited waiting room space; (d) Equal Rights are optimal as services are provided without discrimination, ensuring equal opportunity for all, both in manual services and via the website; (e) Balance of Rights and Obligations is optimal as employees are capable of explaining and responding to all service users' questions and complaints. (2) Supporting and inhibiting factors of the quality of e-KTP services at the Office of Population and Civil Registration (DUKCAPIL) in Gowa Regency are as follows: (a) Employees always coordinate with each other and remind one another to oversee performance and responsibilities in service delivery; (b) Service inhibitors include inadequate facilities and infrastructure and limited waiting room space, causing congestion and frustration among the public while waiting in line.

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