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INDONESIA
Jejak digital: Jurnal Ilmiah Multidisiplin
Published by Indo Publishing
ISSN : 30897742     EISSN : 30897734     DOI : https://doi.org/10.63822/jejakdigital
Jurnal Ilmiah Multidisiplin adalah jurnal elektronik dan cetak Open Access Journal yang diterbitkan oleh Indo Publishing setiap 6 kali dalam setahun menyediakan forum untuk mempublikasikan artikel penelitian asli, artikel review dari kontributor, dan berita teknologi baru mencangkup multidisiplin ilmu
Arjuna Subject : Umum - Umum
Articles 1,236 Documents
Pengaruh Kualitas Layanan dan Variasi Produk serta Persepsi Harga Terhadap Kepuasan Konsumen Solaria Big Mall Samarinda Yusfika Aliyah; Alexander Sampeliling
Jejak digital: Jurnal Ilmiah Multidisiplin Vol. 2 No. 4 (2026): JUNI-JULI
Publisher : INDO PUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/mhvc3j54

Abstract

This study aims to examine and analyze the effect of service quality, product variety, and price perception on consumer satisfaction at Solaria Big Mall Samarinda.  The population in this study includes all consumers who visited at Solaria Big Mall Samarinda. The sampling technique used non-probability sampling with a purposive sampling approach, obtaining 120 respondents who met the criteria of being 17 years old or older and residing in Samarinda. Data collection was conducted by distributing online questionnaires via Google Forms measured with a Likert scale. The data analysis technique applied was multiple linear regression analysis using SPSS 26 software. The results of the multiple linear regression analysis generated the equation Y = 0.289 + 0.334X1 + 0.175X2 + 0.415X3. The F-test results showed that service quality, product variety, and price perception have a  effect on consumer satisfaction with an F-count value of 50.261 and a significance level of 0.000. Partially, the t-test proved that service quality has a positive  effect on consumer satisfaction. Price perception also has a positive and significant effect on consumer satisfaction and stands as the most dominant variable affecting satisfaction. Conversely, product variety has a positive effect, but the strength of that effect is not yet statistically insignificant effect on consumer satisfaction at Solaria Big Mall Samarinda, as consumers tend to  prioritize taste consistency and the quality of flagship items over the abundance of menu choices. The capacity of independent variables to explain consumer satisfaction (R Square) is 56.7%, while the remaining 43.3% is explained by other variables outside this research model.
Analisis Pembagian Waris Sistem Adat dalam Perspektif Keadilan Gender San Frans Makagiansar; Aturkian Laia
Jejak digital: Jurnal Ilmiah Multidisiplin Vol. 2 No. 4 (2026): JUNI-JULI
Publisher : INDO PUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/vsme1t97

Abstract

Customary inheritance systems in Indonesia are divided into three types: patrilineal, matrilineal, and bilateral, each providing different treatment of women's inheritance rights. This research examines inheritance distribution in customary systems from a gender justice perspective, focusing on women's inheritance rights regulation, factors causing gender inequality, and efforts to achieve justice through court decisions and socio-cultural change. Using a descriptive-analytical normative juridical approach, this research examines laws and regulations, Supreme Court decisions, and related academic studies. The findings indicate that in the patrilineal system, women tend to be marginalized and do not receive equal inheritance rights. Conversely, in the matrilineal system, women become the primary heirs, yet this system faces tension with Islamic law which adheres to bilateral principles. The bilateral system is considered more open as it does not differentiate inheritance rights between men and women. Gender inequality is caused by strong patriarchal culture, tension between customary and religious law, and resistance to social change. Various efforts have been made through Supreme Court jurisprudence such as Decision 179 K/SIP/1961, Decision 147 K/Pdt/2017, and Jurisprudence 3/Yur/Pdt/2018, as well as acculturation between Islamic law and customary law that encourages shifts toward a fairer inheritance system. This research recommends strengthening jurisprudence, harmonizing laws, and increasing public awareness of gender justice in inheritance.  
Penyelesaian Sengketa Konsumen Melalui Badan Penyelesaian Sengketa Konsumen (BPSK): Studi Efektivitas Putusan Sopan Sopian; Aturkian Laia
Jejak digital: Jurnal Ilmiah Multidisiplin Vol. 2 No. 4 (2026): JUNI-JULI
Publisher : INDO PUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/m3891z16

Abstract

The Consumer Dispute Settlement Board (BPSK) was established as an alternative institution outside the court to resolve consumer disputes quickly, simply, and at low cost based on Law Number 8 of 1999 concerning Consumer Protection. This research examines the effectiveness of BPSK decisions focusing on normative regulation, judicial practice, and influencing factors using a descriptive-analytical normative juridical approach. The findings indicate that normatively BPSK has strong authority with final and binding decisions (Article 54 paragraph 3), yet this provision conflicts with Article 56 paragraph 2 which opens opportunities for objections to the District Court, creating legal uncertainty. In practice, BPSK decisions are often annulled by the District Court for exceeding authority, as affirmed by the Supreme Court through Decision Number 105 K/Pdt.Sus-BPSK/2026 and Permanent Jurisprudence Number 1/Yur/Perkons/2018. Inhibiting factors include overlapping authority, limited technical capacity, variation in decision quality, weak execution mechanisms, and low business actor compliance. This research recommends regulatory harmonization, granting direct execution authority to BPSK, improving human resource capacity, and strengthening BPSK's institutional status as an independent institution integrated with the national judicial system.
Tinjauan Hukum Syariah dan Hukum Positif terhadap Sistem Denda pada Pembiayaan Syariah Rizal Arifin; Aturkian Laia
Jejak digital: Jurnal Ilmiah Multidisiplin Vol. 2 No. 4 (2026): JUNI-JULI
Publisher : INDO PUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/g3brkb33

Abstract

The fine system in Islamic financing is an important instrument to discipline customers, yet its implementation raises debates regarding compatibility with sharia principles and compliance with positive law. This research examines the fine system comparatively from sharia law and Indonesian positive law perspectives, focusing on the concepts of ta'widh, gharamah, and ta'zir, as well as harmonization between the two legal systems. Using a descriptive-analytical and comparative normative juridical approach, this research examines DSN-MUI fatwas, laws and regulations, and related academic studies. The findings reveal that in sharia law, ta'widh functions as compensation for real losses, gharamah as a moral sanction whose proceeds are channeled as social funds, and ta'zir as an educational sanction. DSN-MUI Fatwas Number 17/DSN-MUI/IX/2000, 43/DSN-MUI/VIII/2004, and 77/DSN-MUI/VI/2010 regulate these three concepts. Positive law through the Sharia Banking Law, KHES, and POJK has accommodated fine regulations operationally. However, harmonization still leaves tensions, especially in the Civil Code compensation concept which includes interest elements contradicting sharia principles, as well as the lack of understanding among judges and practitioners regarding the differences between fine concepts. This research recommends strengthening regulatory harmonization, improving law enforcement capacity, and massive socialization to industry players.  
Eksistensi Hukum Pidana Adat (Delik Adat) dalam KUHP Nasional Baru Hasim Aji Muzadi; Aturkian Laia
Jejak digital: Jurnal Ilmiah Multidisiplin Vol. 2 No. 4 (2026): JUNI-JULI
Publisher : INDO PUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/e2vdy207

Abstract

The recognition of customary criminal law in the new National Criminal Code (KUHP) represents a significant breakthrough in Indonesia's criminal law reform. This research examines the existence of customary criminal law within the National Criminal Code, focusing on normative regulation, implementation challenges, and prospects for actualization using a descriptive-analytical normative juridical approach. The findings reveal that recognition is normatively regulated through Article 2 paragraph (1), Article 597, and Article 66 paragraph (1) letter f of the National Criminal Code, yet this recognition requires the existence of Regional Regulations formulating still-existing customary norms. Its implementation faces three main challenges: normative conflict with the formal legality principle threatening legal certainty, the absence of clear implementing regulations, and the diversity of customary law that is difficult to standardize. On the other hand, this recognition opens opportunities for strengthening restorative justice and national legal identity rooted in Pancasila and national culture. This research recommends accelerating the formulation of Regional Regulations, issuing technical guidelines for identifying and codifying customary law, enhancing law enforcement capacity, and strengthening cross-sectoral coordination.
Dampak Hukum Pernikahan yang Tidak Tercatat (Nikah Siri) terhadap Status Anak dan Harta Bersama I Putu kristiandi Saputra; Aturkian Laia
Jejak digital: Jurnal Ilmiah Multidisiplin Vol. 2 No. 4 (2026): JUNI-JULI
Publisher : INDO PUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/y9132a44

Abstract

Unregistered marriage remains a widespread practice in Indonesia. This research examines the legal impact of unregistered marriage on child status and joint property, as well as protection efforts through marriage validation (isbat nikah). Using a descriptive-analytical normative juridical approach, this research examines laws and regulations, Constitutional Court Decision No. 46/PUU-VIII/2010, and related academic studies. The findings show that children from unregistered marriages only have a civil relationship with the mother, limiting inheritance, support, and identity rights. Constitutional Court Decision No. 46/PUU-VIII/2010 provides a breakthrough by recognizing children's rights if biological ties can be proven, though implementation faces cultural barriers, social stigma, and complex evidentiary procedures. Joint property in unregistered marriages is not recognized by the state, causing wives to lose rights to matrimonial property and inheritance. Marriage validation serves as legal protection, yet not all applications are granted due to judicial considerations. This research recommends strengthening marriage registration socialization, improving access to marriage validation, and enhancing judges' capacity to understand the complexities of unregistered marriages.  
Kedudukan Hukum Pekerja Kontrak (PKWT) dalam Hal Terjadi Pemutusan Hubungan Kerja (PHK) Sepihak Mahfudin Mahfudin; Aturkian Laia
Jejak digital: Jurnal Ilmiah Multidisiplin Vol. 2 No. 4 (2026): JUNI-JULI
Publisher : INDO PUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/7p0xye78

Abstract

This research analyzes the legal position of fixed-term contract workers (PKWT) facing unilateral termination of employment in Indonesia, where contract workers occupy a vulnerable position due to time-limited employment relationships. This normative legal research with a descriptive-analytical qualitative approach examines labor regulations, Industrial Relations Court decisions, and related academic studies. The findings indicate that PKWT workers have a different legal position from permanent workers, reflected in their rights upon termination. PKWT workers experiencing unilateral termination before the contract ends are entitled to compensation equal to wages until the contract period (Article 62 of the Manpower Law), while permanent workers are entitled to severance pay and length-of-service rewards. Judicial practice shows that unilateral termination can be declared null and void, with judges considering work continuity that may change PKWT status to permanent employment. The implementation of PKWT workers' rights still faces challenges such as regulatory disharmony, weak supervision, and ineffective administrative sanctions. This research recommends regulatory harmonization, improved supervision, strengthening law enforcement capacity, and formulating uniform national interpretation guidelines.
Tinjauan Hukum Islam dan Hukum Positif Terhadap Praktik Jual Beli Sistem Dropshipping Dede Maulana Yusuf; Aturkian Laia
Jejak digital: Jurnal Ilmiah Multidisiplin Vol. 2 No. 4 (2026): JUNI-JULI
Publisher : INDO PUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/0rzn8080

Abstract

The dropshipping system as a rapidly growing digital business model in Indonesia presents complex legal issues, both in terms of sharia compliance and national legal certainty. This research examines dropshipping practices from Islamic law and Indonesian positive law perspectives, focusing on legality, regulation, and harmonization between the two legal systems. Using a descriptive-analytical and comparative normative juridical approach, this research examines DSN-MUI fatwas, laws and regulations, and related academic studies. The findings indicate that in Islamic law, dropshipping is debated because it conflicts with the prohibition of selling goods not yet owned, but DSN-MUI Fatwa Number 145/DSN-MUI/XII/2021 provides a solution through wakalah bil ujrah or salam contracts with the condition of no fraud. Positive law recognizes dropshipping as a legitimate business activity, yet no comprehensive regulation exists, creating uncertainty in legal responsibility and tax compliance. Harmonization between the two laws finds common ground in consumer protection and fraud prohibition, yet still faces challenges in goods specification clarity and sharia principle integration. This research recommends updating the KHES and drafting specific regulations integrating sharia principles and positive law.
Perlindungan Hukum terhadap Konsumen dalam Transaksi Live Shopping pada Platform E-Commerce Tonny Soetrisno; Aturkian Laia
Jejak digital: Jurnal Ilmiah Multidisiplin Vol. 2 No. 4 (2026): JUNI-JULI
Publisher : INDO PUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/eh9nt575

Abstract

The live shopping phenomenon on platforms like TikTok Shop, Shopee Live, and Lazada Live dominates Electronic Commerce (PMSE) in Indonesia, yet its real-time and persuasive transaction characteristics pose new legal risks for consumers, such as misleading information and non-conforming goods. This normative juridical research aims to analyze the legal regulations, forms of consumer protection, and the responsibilities of business actors and e-commerce platforms. The results indicate that the Consumer Protection Law functions as lex generalis, while the Government Regulation on PMSE acts as lex specialis underlying real-time electronic contracts. The liability of business actors is strict (strict liability) or based on unlawful acts (Article 1365 of the Civil Code), whereas platforms are responsible as electronic system providers. However, protective effectiveness is hindered by fast-paced transactions, low digital literacy, and ambiguous streamer status. This study recommends strengthening technical regulations for content archiving and synchronizing policies for a fair digital ecosystem.
Analisis Hukum Pertanggungjawaban Pelaku Doxxing terhadap Pelanggaran Hak Privasi di Media Digital Richard Anggiat Oloan; Aturkian Laia
Jejak digital: Jurnal Ilmiah Multidisiplin Vol. 2 No. 4 (2026): JUNI-JULI
Publisher : INDO PUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/79mpjr59

Abstract

Doxxing is the unauthorized gathering and dissemination of personal data in digital media to intimidate victims, yet the term remains unregulated under a standalone legal norm in Indonesia. This normative juridical research aims to analyze doxxing as a privacy violation, the perpetrator's legal liability, and regulatory effectiveness using statutory, conceptual, and case approaches. The results indicate that doxxing is qualified as a multi-layered criminal offense scattered across the Criminal Code (defamation), the Personal Data Protection Law (Article 65 juncto Article 67), and the Electronic Information and Transactions Law (Article 26). Criminal liability is cumulative-alternative, while victim recovery can be pursued through criminal channels, civil lawsuits for unlawful acts, or administrative sanctions. However, its effectiveness is hindered by fragmented norms, difficulties in digital evidence gathering, and perpetrator anonymity. This study recommends regulatory harmonization and capacity-strengthening for cyber law enforcement to ensure legal certainty for citizens' privacy rights in the digital space.